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ransomeware virus dept of justice


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72 replies to this topic

#1 joeyjoejoe

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Posted 01 February 2013 - 10:24 PM

I am unable to remove virus completely. My computer is not working in safe mode or safe mode with networking. I keep getring rundll32 errors and unable to start ie errors. I can not restore to previous check point

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#2 gringo_pr

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Posted 01 February 2013 - 10:33 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.

[*]First Press the Scan button.
[*]It will make a log (FRST.txt)

[*]Second Type the following in the edit box after "Search:". services.exe
[*]Click the Search button
[*]It will make a log (Search.txt)
[/list]
I want you to poste Both the FRST.txt report and the Search.txt into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 joeyjoejoe

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Posted 02 February 2013 - 12:03 PM

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 01-02-2013 02
Ran by SYSTEM at 02-02-2013 10:18:48
Running from F:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [] [x]
HKLM\...\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey [1278648 2012-09-12] (McAfee, Inc.)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-05-30] (Apple Inc.)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2012-02-23] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime [421888 2012-04-18] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" [421776 2012-06-07] (Apple Inc.)
HKU\Default\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\Default User\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\gina\...\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe [1233920 2008-01-18] (Microsoft Corporation)
HKU\gina\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\gina\...\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background [3883856 2009-07-26] (Microsoft Corporation)
HKU\gina\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [125952 2008-01-18] (Microsoft Corporation)
HKU\gina\...\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet [6591800 2012-02-22] (Yahoo! Inc.)
HKU\gina\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-18] (Microsoft Corporation)
HKU\gina\...\Run: [UpdateFlow.ATT-SST] C:\Program Files\ATT-SST\McciBrowser.exe -AppKey=ATT-SST -URL=file://C:\Program Files\ATT-SST\OfflineUpdate\redirector.htm [1048576 2009-10-21] (Alcatel-Lucent)
HKU\IUSR_NMPR\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\IUSR_NMPR\...\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background [3883856 2009-07-26] (Microsoft Corporation)
HKU\IUSR_NMPR\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [125952 2008-01-18] (Microsoft Corporation)
HKU\IUSR_NMPR\...\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet [6591800 2012-02-22] (Yahoo! Inc.)
HKU\IUSR_NMPR\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-18] (Microsoft Corporation)
HKU\IUSR_NMPR\...\Run: [UpdateFlow.ATT-SST] C:\Program Files\ATT-SST\McciBrowser.exe -AppKey=ATT-SST -URL=file://C:\Program Files\ATT-SST\OfflineUpdate\redirector.htm [1048576 2009-10-21] (Alcatel-Lucent)
HKU\jon\...\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background [3883856 2009-07-26] (Microsoft Corporation)
HKU\jon\...\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
HKU\jon\...\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet [6591800 2012-02-22] (Yahoo! Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
Startup: C:\Users\jon\Start Menu\Programs\Startup\runctf.lnk
ShortcutTarget: runctf.lnk -> C:\Windows\System32\rundll32.exe (Microsoft Corporation)

==================== Services (Whitelisted) ===================

2 ACS; C:\Program Files\D-Link\D-Link RangeBooster N DWA-542\acs.exe [368724 2006-03-21] (Atheros)
2 AlertService; "C:\Program Files\Intel\IntelDH\CCU\AlertService.exe" [195032 2006-11-18] (Intel® Corporation)
2 DQLWinService; "C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe" [208896 2006-10-29] ()
3 DSBrokerService; "C:\Program Files\DellSupport\brkrsvc.exe" [70656 2007-03-19] ()
3 GoogleDesktopManager-051210-111108; "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [30192 2010-06-10] (Google)
2 ISSM; "C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe" [81880 2006-11-18] (Intel® Corporation)
2 M1 Server; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe [32216 2006-11-18] ()
2 McAfee SiteAdvisor Service; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 MCLServiceATL; "C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe" [174552 2006-11-18] (Intel® Corporation)
2 McMPFSvc; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 mcmscsvc; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 McNaiAnn; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 McNASvc; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
3 McODS; "C:\Program Files\McAfee\VirusScan\mcods.exe" [279048 2012-11-16] (McAfee, Inc.)
2 McProxy; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 McShield; "C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe" [203400 2012-12-26] (McAfee, Inc.)
2 mfefire; "C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe" [168880 2012-12-26] (McAfee, Inc.)
2 mfevtp; "C:\Windows\system32\mfevtps.exe" [171976 2012-12-26] (McAfee, Inc.)
2 MOBKbackup; "C:\Program Files\McAfee Online Backup\MOBKbackup.exe" [229688 2010-04-13] (McAfee, Inc.)
2 MSK80Service; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 nmservice; "C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe" [276048 2006-06-23] (Pure Networks, Inc.)
2 Remote UI Service; "C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe" [550872 2006-11-18] (Intel® Corporation)
3 sdAuxService; C:\Program Files\PC Tools Security\pctsAuxs.exe [366840 2010-03-15] (PC Tools)
3 sdCoreService; C:\Program Files\PC Tools Security\pctsSvc.exe [1150936 2010-11-19] (PC Tools)
2 Winmgmt; C:\Users\jon\4079328.dll [163328 2013-01-30] ()

==================== Drivers (Whitelisted) ====================

3 AR5416; C:\Windows\System32\DRIVERS\ar5416.sys [999968 2006-05-15] (Atheros Communications, Inc.)
3 cfwids; C:\Windows\System32\drivers\cfwids.sys [60480 2012-12-26] (McAfee, Inc.)
3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [146872 2012-04-20] (McAfee, Inc.)
3 IntelDH; C:\Windows\System32\Drivers\IntelDH.sys [5504 2007-08-07] (Intel Corporation)
0 McPvDrv; C:\Windows\System32\drivers\McPvDrv.sys [64832 2012-09-14] (McAfee, Inc.)
3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [132976 2012-12-26] (McAfee, Inc.)
3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [234824 2012-12-26] (McAfee, Inc.)
3 mfebopk; C:\Windows\System32\drivers\mfebopk.sys [65488 2012-12-26] (McAfee, Inc.)
3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [362640 2012-12-26] (McAfee, Inc.)
0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [565416 2012-12-26] (McAfee, Inc.)
3 mferkdet; C:\Windows\System32\drivers\mferkdet.sys [92192 2012-12-26] (McAfee, Inc.)
3 mferkdk; C:\Windows\System32\drivers\mferkdk.sys [34216 2009-03-25] (McAfee, Inc.)
3 mfesmfk; C:\Windows\System32\drivers\mfesmfk.sys [40552 2009-03-25] (McAfee, Inc.)
1 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [210168 2012-12-26] (McAfee, Inc.)
1 MOBKFilter; C:\Windows\System32\DRIVERS\MOBK.sys [54776 2010-04-13] (Mozy, Inc.)
2 nmsgopro; C:\Windows\System32\DRIVERS\nmsgopro.sys [28672 2006-09-27] (Gteko Ltd.)
2 nmsunidr; C:\Windows\System32\DRIVERS\nmsunidr.sys [7424 2006-10-19] (Gteko Ltd.)
0 PCTCore; C:\Windows\System32\drivers\PCTCore.sys [239168 2010-12-10] (PC Tools)
0 pctDS; C:\Windows\System32\drivers\pctDS.sys [338880 2010-07-16] (PC Tools)
3 STHDA; C:\Windows\System32\drivers\stwrt.sys [647680 2007-02-07] (SigmaTel, Inc.)
3 tbhsd; C:\Windows\System32\drivers\tbhsd.sys [37920 2010-09-08] (RapidSolution Software AG)
3 TSHWMDTCP; \??\C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.sys [18904 2006-11-18] ()
4 blbdrive; C:\Windows\system32\drivers\blbdrive.sys [x]
3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
3 mfeavfk01; [x]
3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [x]
3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]
3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x]
3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [x]
3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]

#4 joeyjoejoe

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Posted 02 February 2013 - 12:05 PM

Farbar Recovery Scan Tool (x86) Version: 01-02-2013 02
Ran by SYSTEM at 2013-02-02 10:25:01
Running from F:\

================== Search: "services.exe" ===================

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe
[2008-09-15 12:17] - [2008-01-18 23:33] - 0279040 ____A (Microsoft Corporation) 2B336AB6286D6C81FA02CBAB914E3C6C

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6000.16386_none_cd28fe6bd05df036\services.exe
[2006-11-02 00:35] - [2006-11-02 01:45] - 0279552 ____A (Microsoft Corporation) 329CF3C97CE4C19375C8ABCABAE258B0

C:\Windows\System32\services.exe
[2008-09-15 12:17] - [2008-01-18 23:33] - 0279040 ____A (Microsoft Corporation) 2B336AB6286D6C81FA02CBAB914E3C6C

C:\Windows\SoftwareDistribution\Download\cd2b15b1a90e884578188440a1660b12\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
[2009-07-21 10:29] - [2009-04-10 22:27] - 0279552 ____A (Microsoft Corporation) D4E6D91C1349B7BFB3599A6ADA56851B

=== End Of Search ===

#5 gringo_pr

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Posted 02 February 2013 - 12:43 PM

The FRST report is cut very short - I need the whole report please

Edited by gringo_pr, 02 February 2013 - 12:45 PM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 joeyjoejoe

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Posted 02 February 2013 - 04:00 PM

I apoScan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 01-02-2013 02
Ran by SYSTEM at 02-02-2013 10:18:48
Running from F:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [] [x]
HKLM\...\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey [1278648 2012-09-12] (McAfee, Inc.)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-05-30] (Apple Inc.)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2012-02-23] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime [421888 2012-04-18] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" [421776 2012-06-07] (Apple Inc.)
HKU\Default\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\Default User\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\gina\...\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe [1233920 2008-01-18] (Microsoft Corporation)
HKU\gina\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\gina\...\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background [3883856 2009-07-26] (Microsoft Corporation)
HKU\gina\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [125952 2008-01-18] (Microsoft Corporation)
HKU\gina\...\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet [6591800 2012-02-22] (Yahoo! Inc.)
HKU\gina\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-18] (Microsoft Corporation)
HKU\gina\...\Run: [UpdateFlow.ATT-SST] C:\Program Files\ATT-SST\McciBrowser.exe -AppKey=ATT-SST -URL=file://C:\Program Files\ATT-SST\OfflineUpdate\redirector.htm [1048576 2009-10-21] (Alcatel-Lucent)
HKU\IUSR_NMPR\...\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup [460784 2007-03-15] (Gteko Ltd.)
HKU\IUSR_NMPR\...\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background [3883856 2009-07-26] (Microsoft Corporation)
HKU\IUSR_NMPR\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [125952 2008-01-18] (Microsoft Corporation)
HKU\IUSR_NMPR\...\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet [6591800 2012-02-22] (Yahoo! Inc.)
HKU\IUSR_NMPR\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-18] (Microsoft Corporation)
HKU\IUSR_NMPR\...\Run: [UpdateFlow.ATT-SST] C:\Program Files\ATT-SST\McciBrowser.exe -AppKey=ATT-SST -URL=file://C:\Program Files\ATT-SST\OfflineUpdate\redirector.htm [1048576 2009-10-21] (Alcatel-Lucent)
HKU\jon\...\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background [3883856 2009-07-26] (Microsoft Corporation)
HKU\jon\...\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
HKU\jon\...\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet [6591800 2012-02-22] (Yahoo! Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
Startup: C:\Users\jon\Start Menu\Programs\Startup\runctf.lnk
ShortcutTarget: runctf.lnk -> C:\Windows\System32\rundll32.exe (Microsoft Corporation)

==================== Services (Whitelisted) ===================

2 ACS; C:\Program Files\D-Link\D-Link RangeBooster N DWA-542\acs.exe [368724 2006-03-21] (Atheros)
2 AlertService; "C:\Program Files\Intel\IntelDH\CCU\AlertService.exe" [195032 2006-11-18] (Intel® Corporation)
2 DQLWinService; "C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe" [208896 2006-10-29] ()
3 DSBrokerService; "C:\Program Files\DellSupport\brkrsvc.exe" [70656 2007-03-19] ()
3 GoogleDesktopManager-051210-111108; "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [30192 2010-06-10] (Google)
2 ISSM; "C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe" [81880 2006-11-18] (Intel® Corporation)
2 M1 Server; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe [32216 2006-11-18] ()
2 McAfee SiteAdvisor Service; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 MCLServiceATL; "C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe" [174552 2006-11-18] (Intel® Corporation)
2 McMPFSvc; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 mcmscsvc; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 McNaiAnn; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 McNASvc; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
3 McODS; "C:\Program Files\McAfee\VirusScan\mcods.exe" [279048 2012-11-16] (McAfee, Inc.)
2 McProxy; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 McShield; "C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe" [203400 2012-12-26] (McAfee, Inc.)
2 mfefire; "C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe" [168880 2012-12-26] (McAfee, Inc.)
2 mfevtp; "C:\Windows\system32\mfevtps.exe" [171976 2012-12-26] (McAfee, Inc.)
2 MOBKbackup; "C:\Program Files\McAfee Online Backup\MOBKbackup.exe" [229688 2010-04-13] (McAfee, Inc.)
2 MSK80Service; "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [167784 2012-08-31] (McAfee, Inc.)
2 nmservice; "C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe" [276048 2006-06-23] (Pure Networks, Inc.)
2 Remote UI Service; "C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe" [550872 2006-11-18] (Intel® Corporation)
3 sdAuxService; C:\Program Files\PC Tools Security\pctsAuxs.exe [366840 2010-03-15] (PC Tools)
3 sdCoreService; C:\Program Files\PC Tools Security\pctsSvc.exe [1150936 2010-11-19] (PC Tools)
2 Winmgmt; C:\Users\jon\4079328.dll [163328 2013-01-30] ()

==================== Drivers (Whitelisted) ====================

3 AR5416; C:\Windows\System32\DRIVERS\ar5416.sys [999968 2006-05-15] (Atheros Communications, Inc.)
3 cfwids; C:\Windows\System32\drivers\cfwids.sys [60480 2012-12-26] (McAfee, Inc.)
3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [146872 2012-04-20] (McAfee, Inc.)
3 IntelDH; C:\Windows\System32\Drivers\IntelDH.sys [5504 2007-08-07] (Intel Corporation)
0 McPvDrv; C:\Windows\System32\drivers\McPvDrv.sys [64832 2012-09-14] (McAfee, Inc.)
3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [132976 2012-12-26] (McAfee, Inc.)
3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [234824 2012-12-26] (McAfee, Inc.)
3 mfebopk; C:\Windows\System32\drivers\mfebopk.sys [65488 2012-12-26] (McAfee, Inc.)
3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [362640 2012-12-26] (McAfee, Inc.)
0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [565416 2012-12-26] (McAfee, Inc.)
3 mferkdet; C:\Windows\System32\drivers\mferkdet.sys [92192 2012-12-26] (McAfee, Inc.)
3 mferkdk; C:\Windows\System32\drivers\mferkdk.sys [34216 2009-03-25] (McAfee, Inc.)
3 mfesmfk; C:\Windows\System32\drivers\mfesmfk.sys [40552 2009-03-25] (McAfee, Inc.)
1 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [210168 2012-12-26] (McAfee, Inc.)
1 MOBKFilter; C:\Windows\System32\DRIVERS\MOBK.sys [54776 2010-04-13] (Mozy, Inc.)
2 nmsgopro; C:\Windows\System32\DRIVERS\nmsgopro.sys [28672 2006-09-27] (Gteko Ltd.)
2 nmsunidr; C:\Windows\System32\DRIVERS\nmsunidr.sys [7424 2006-10-19] (Gteko Ltd.)
0 PCTCore; C:\Windows\System32\drivers\PCTCore.sys [239168 2010-12-10] (PC Tools)
0 pctDS; C:\Windows\System32\drivers\pctDS.sys [338880 2010-07-16] (PC Tools)
3 STHDA; C:\Windows\System32\drivers\stwrt.sys [647680 2007-02-07] (SigmaTel, Inc.)
3 tbhsd; C:\Windows\System32\drivers\tbhsd.sys [37920 2010-09-08] (RapidSolution Software AG)
3 TSHWMDTCP; \??\C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.sys [18904 2006-11-18] ()
4 blbdrive; C:\Windows\system32\drivers\blbdrive.sys [x]
3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
3 mfeavfk01; [x]
3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [x]
3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]
3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x]
3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [x]
3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]
3 SDDMI2; \??\C:\Windows\system32\DDMI2.sys [x]
0 TfFsMon; C:\Windows\System32\drivers\TfFsMon.sys [x]
3 TfNetMon; \??\C:\Windows\system32\drivers\TfNetMon.sys [x]
0 TFSysMon; C:\Windows\System32\drivers\TfSysMon.sys [x]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-02-02 10:18 - 2013-02-02 10:18 - 00000000 ____D C:\FRST
2013-01-30 18:24 - 2013-01-30 18:24 - 00000000 __SHD C:\found.000
2013-01-30 10:44 - 2013-01-30 10:44 - 00000868 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-01-30 10:44 - 2013-01-30 10:44 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware
2013-01-30 10:44 - 2012-12-14 13:49 - 00021104 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2013-01-30 09:28 - 2013-01-30 09:28 - 00139672 ____A C:\Windows\Minidump\Mini013013-02.dmp
2013-01-30 08:28 - 2013-01-30 08:28 - 00139672 ____A C:\Windows\Minidump\Mini013013-01.dmp
2013-01-30 07:17 - 2013-01-30 09:04 - 00000680 ____A C:\Users\jon\AppData\Local\d3d9caps.dat
2013-01-30 06:58 - 2013-01-30 07:00 - 95023320 ___AT C:\Users\All Users\666161995.pad
2013-01-30 06:57 - 2013-02-01 18:45 - 95023320 ___AT C:\Users\All Users\8239704.pad
2013-01-30 06:57 - 2013-02-01 18:44 - 00002685 ____A C:\Users\All Users\8239704.js
2013-01-30 06:57 - 2013-01-30 06:57 - 00163328 ____A C:\Users\jon\4079328.dll
2013-01-30 06:56 - 2013-01-30 06:56 - 00163328 ____A C:\Users\jon\599161666.exe
2013-01-12 19:27 - 2013-01-16 17:16 - 00015663 ____A C:\Users\jon\Documents\Food Plan Worksheet.xlsx
2013-01-12 19:27 - 2013-01-12 19:27 - 00000165 ___AH C:\Users\jon\Documents\~$Food Plan Worksheet.xlsx
2013-01-09 08:45 - 2006-05-15 09:37 - 00999968 ____A (Atheros Communications, Inc.) C:\Windows\System32\Drivers\ar5416.sys
2013-01-09 08:36 - 2013-01-09 08:36 - 00000000 _RASH C:\MSDOS.SYS
2013-01-09 08:36 - 2013-01-09 08:36 - 00000000 _RASH C:\IO.SYS
2013-01-07 18:49 - 2013-01-07 18:49 - 00155984 ____A C:\Windows\Minidump\Mini010713-01.dmp

==================== One Month Modified Files and Folders ========

2013-02-02 10:18 - 2013-02-02 10:18 - 00000000 ____D C:\FRST
2013-02-01 20:02 - 2010-06-05 16:25 - 00053581 ____A C:\Users\All Users\nvModes.001
2013-02-01 20:02 - 2010-06-05 16:24 - 00053581 ____A C:\Users\All Users\nvModes.dat
2013-02-01 19:11 - 2007-08-07 06:59 - 02064030 ____A C:\Windows\WindowsUpdate.log
2013-02-01 19:11 - 2006-11-02 05:01 - 00032558 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2013-02-01 19:11 - 2006-11-02 05:01 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-02-01 19:07 - 2006-11-02 04:47 - 00003568 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-02-01 19:07 - 2006-11-02 04:47 - 00003568 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-02-01 18:45 - 2013-01-30 06:57 - 95023320 ___AT C:\Users\All Users\8239704.pad
2013-02-01 18:44 - 2013-01-30 06:57 - 00002685 ____A C:\Users\All Users\8239704.js
2013-02-01 18:43 - 2010-02-11 07:18 - 00000000 ____D C:\Users\jon\Tracing
2013-02-01 18:42 - 2006-11-02 04:47 - 00376976 ____A C:\Windows\System32\FNTCACHE.DAT
2013-02-01 17:06 - 2012-06-13 11:52 - 00001653 ____A C:\Users\Public\Desktop\McAfee All Access Total Protection.lnk
2013-01-31 23:24 - 2012-05-12 12:54 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-01-30 18:24 - 2013-01-30 18:24 - 00000000 __SHD C:\found.000
2013-01-30 18:10 - 2011-01-15 18:58 - 00000000 ____D C:\Users\gina\Tracing
2013-01-30 14:52 - 2007-11-27 17:08 - 00185318 ____A C:\Windows\PFRO.log
2013-01-30 14:52 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\SchCache
2013-01-30 14:50 - 2012-03-29 15:31 - 00000000 ____D C:\Program Files\PrivacySafeGuard
2013-01-30 11:07 - 2009-09-16 16:45 - 00000000 ____D C:\Users\All Users\ATTToolbar
2013-01-30 10:59 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\Cursors
2013-01-30 10:44 - 2013-01-30 10:44 - 00000868 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-01-30 10:44 - 2013-01-30 10:44 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware
2013-01-30 10:25 - 2012-06-24 08:36 - 00000000 ____D C:\Users\gina\AppData\Local\Apple Computer
2013-01-30 10:25 - 2011-01-15 18:58 - 00000000 ____D C:\Users\gina\AppData\Roaming\Apple Computer
2013-01-30 10:11 - 2012-12-12 20:32 - 00262144 ____A C:\Windows\System32\config\ELAM
2013-01-30 09:28 - 2013-01-30 09:28 - 00139672 ____A C:\Windows\Minidump\Mini013013-02.dmp
2013-01-30 09:28 - 2008-09-23 12:27 - 143753615 ____A C:\Windows\MEMORY.DMP
2013-01-30 09:04 - 2013-01-30 07:17 - 00000680 ____A C:\Users\jon\AppData\Local\d3d9caps.dat
2013-01-30 08:28 - 2013-01-30 08:28 - 00139672 ____A C:\Windows\Minidump\Mini013013-01.dmp
2013-01-30 08:28 - 2008-09-23 12:27 - 00000000 ____D C:\Windows\Minidump
2013-01-30 07:22 - 2006-11-02 02:33 - 00703388 ____A C:\Windows\System32\PerfStringBackup.INI
2013-01-30 07:16 - 2011-12-05 08:46 - 00000000 ____D C:\Program Files\McAfee
2013-01-30 07:16 - 2011-12-05 08:46 - 00000000 ____D C:\Program Files\Common Files\Mcafee
2013-01-30 07:00 - 2013-01-30 06:58 - 95023320 ___AT C:\Users\All Users\666161995.pad
2013-01-30 06:57 - 2013-01-30 06:57 - 00163328 ____A C:\Users\jon\4079328.dll
2013-01-30 06:57 - 2007-11-27 18:19 - 00000000 ____D C:\users\jon
2013-01-30 06:56 - 2013-01-30 06:56 - 00163328 ____A C:\Users\jon\599161666.exe
2013-01-30 06:34 - 2011-04-08 20:58 - 00000418 ___AH C:\Windows\Tasks\User_Feed_Synchronization-{23762AF0-FA34-43B8-AB3D-913D3A0E3D66}.job
2013-01-27 16:26 - 2008-08-06 04:53 - 00000000 ____D C:\Users\All Users\Kiwee Toolbar2
2013-01-16 17:16 - 2013-01-12 19:27 - 00015663 ____A C:\Users\jon\Documents\Food Plan Worksheet.xlsx
2013-01-12 19:27 - 2013-01-12 19:27 - 00000165 ___AH C:\Users\jon\Documents\~$Food Plan Worksheet.xlsx
2013-01-10 00:05 - 2009-09-08 12:34 - 00000000 ____D C:\Users\All Users\Microsoft Help
2013-01-10 00:00 - 2006-11-02 02:24 - 65273848 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
2013-01-09 10:24 - 2012-05-12 12:54 - 00697864 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-01-09 10:24 - 2012-05-12 12:54 - 00074248 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-01-09 08:36 - 2013-01-09 08:36 - 00000000 _RASH C:\MSDOS.SYS
2013-01-09 08:36 - 2013-01-09 08:36 - 00000000 _RASH C:\IO.SYS
2013-01-09 08:24 - 2007-11-27 18:34 - 00033280 ____A C:\Users\jon\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2013-01-07 18:49 - 2013-01-07 18:49 - 00155984 ____A C:\Windows\Minidump\Mini010713-01.dmp


==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-01-02 21:00:35
Restore point made on: 2013-01-03 21:00:44
Restore point made on: 2013-01-04 21:00:38
Restore point made on: 2013-01-05 21:00:32
Restore point made on: 2013-01-06 21:00:47
Restore point made on: 2013-01-07 19:23:30
Restore point made on: 2013-01-08 19:06:27
Restore point made on: 2013-01-09 08:28:53
Restore point made on: 2013-01-09 08:45:48
Restore point made on: 2013-01-09 21:00:33
Restore point made on: 2013-01-10 00:00:49
Restore point made on: 2013-01-10 21:00:37
Restore point made on: 2013-01-15 19:02:35
Restore point made on: 2013-01-16 21:00:40
Restore point made on: 2013-01-17 21:00:40
Restore point made on: 2013-01-18 21:00:34
Restore point made on: 2013-01-19 21:00:50
Restore point made on: 2013-01-23 11:56:32
Restore point made on: 2013-01-24 21:00:34
Restore point made on: 2013-01-25 21:00:43
Restore point made on: 2013-01-26 21:00:39
Restore point made on: 2013-01-27 21:00:26
Restore point made on: 2013-01-28 21:00:28
Restore point made on: 2013-01-29 21:00:27

==================== Memory info ===========================

Percentage of memory in use: 15%
Total physical RAM: 2045.32 MB
Available physical RAM: 1735.22 MB
Total Pagefile: 1978.96 MB
Available Pagefile: 1818.04 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.72 MB

==================== Partitions =============================

1 Drive c: (OS) (Fixed) (Total:288.04 GB) (Free:190.79 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
4 Drive f: (Lexar) (Removable) (Total:29.24 GB) (Free:29.23 GB) FAT32
5 Drive x: (RECOVERY) (Fixed) (Total:10 GB) (Free:6.31 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 298 GB 1301 KB
Disk 1 Online 29 GB 0 B

Partitions of Disk 0:
===============

ACTIVE - Mark the selected basic partition as active.
ADD - Add a mirror to a simple volume.
ASSIGN - Assign a drive letter or mount point to the selected volume.
ATTRIBUTES - Manipulate volume attributes.
AUTOMOUNT - Enable and disable automatic mounting of basic volumes.
BREAK - Break a mirror set.
CLEAN - Clear the configuration information, or all information, off the
disk.
CONVERT - Convert between different disk formats.
CREATE - Create a volume or partition.
DELETE - Delete an object.
DETAIL - Provide details about an object.
EXIT - Exit DiskPart.
EXTEND - Extend a volume.
FILESYSTEMS - Display current and supported file systems on the volume.
FORMAT - Format the volume or partition.
GPT - Assign attributes to the selected GPT partition.
HELP - Display a list of commands.
IMPORT - Import a disk group.
INACTIVE - Mark the selected basic partition as inactive.
LIST - Display a list of objects.
ONLINE - Online a disk that is currently marked as offline.
REM - Does nothing. This is used to comment scripts.
REMOVE - Remove a drive letter or mount point assignment.
REPAIR - Repair a RAID-5 volume with a failed member.
RESCAN - Rescan the computer looking for disks and volumes.
RETAIN - Place a retained partition under a simple volume.
SELECT - Shift the focus to an object.
SETID - Change the partition type.
SHRINK - Reduce the size of the selected volume.

=========================================================

Partitions of Disk 1:
===============

ACTIVE - Mark the selected basic partition as active.
ADD - Add a mirror to a simple volume.
ASSIGN - Assign a drive letter or mount point to the selected volume.
ATTRIBUTES - Manipulate volume attributes.
AUTOMOUNT - Enable and disable automatic mounting of basic volumes.
BREAK - Break a mirror set.
CLEAN - Clear the configuration information, or all information, off the
disk.
CONVERT - Convert between different disk formats.
CREATE - Create a volume or partition.
DELETE - Delete an object.
DETAIL - Provide details about an object.
EXIT - Exit DiskPart.
EXTEND - Extend a volume.
FILESYSTEMS - Display current and supported file systems on the volume.
FORMAT - Format the volume or partition.
GPT - Assign attributes to the selected GPT partition.
HELP - Display a list of commands.
IMPORT - Import a disk group.
INACTIVE - Mark the selected basic partition as inactive.
LIST - Display a list of objects.
ONLINE - Online a disk that is currently marked as offline.
REM - Does nothing. This is used to comment scripts.
REMOVE - Remove a drive letter or mount point assignment.
REPAIR - Repair a RAID-5 volume with a failed member.
RESCAN - Rescan the computer looking for disks and volumes.
RETAIN - Place a retained partition under a simple volume.
SELECT - Shift the focus to an object.
SETID - Change the partition type.
SHRINK - Reduce the size of the selected volume.

=========================================================

Last Boot: 2013-02-01 19:22

==================== End Of Log ============================logize...hope i get it right this time resending complete log.

#7 joeyjoejoe

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Posted 02 February 2013 - 04:02 PM

i hope i got it right this time i apologize

#8 gringo_pr

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Posted 02 February 2013 - 04:15 PM

Hello

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

Startup: C:\Users\jon\Start Menu\Programs\Startup\runctf.lnk
2 Winmgmt; C:\Users\jon\4079328.dll [163328 2013-01-30] ()
C:\Users\All Users\666161995.pad
C:\Users\All Users\8239704.pad
C:\Users\All Users\8239704.js
C:\Users\jon\4079328.dll
C:\Users\jon\599161666.exe




NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 joeyjoejoe

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Posted 02 February 2013 - 04:35 PM

ok you are freaking awesome. so far everything seems to be running fine, I can get into McAfee, internet without problems. What do I need to do next, anything? Thanks so much for your help

#10 gringo_pr

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Posted 02 February 2013 - 05:20 PM

Hello


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 joeyjoejoe

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Posted 02 February 2013 - 05:54 PM

My computer will not run adwcleaner or roguekiller. I tried running than saving and clicking on application and it would freeze. My mcafee stated both were potential dangerous but i tried to run anyway

#12 gringo_pr

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Posted 02 February 2013 - 06:20 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
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#13 joeyjoejoe

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Posted 02 February 2013 - 07:14 PM

before downloading combofix i attempted to disable mcafee, first the firewall, then tried real time scanning, and mcafee froze, then i tried clicking on IE and that is not coming up. now i can not open IE or McAfee.

#14 gringo_pr

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Posted 02 February 2013 - 09:03 PM

go ahead and run it for me



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 joeyjoejoe

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Posted 02 February 2013 - 10:39 PM

Ok so i could not download combofix on problem comp b/c IE not working so i downloaded on flash drive then scanned but the combofix window disappears after scan and i do not see any results from scan..not sure if scan completed or not




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