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Windows 8 misbehaving after update installed


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#1 Michboru

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Posted 01 February 2013 - 07:13 PM

Windows 8 shipped with new Dell desktop. Using my existing flatscreen non-touch monitor and new Logitech mouse and keyboard. Mouse and keyboard work great, Windows 8 was annoying but usable...until January updates auto-installed. Latest update was Jan 23. After that update, I could not get Google Chrome to remain as default browser - computer switched to Bing after closing a search or starting a new one. Worse, I could not open an .mp3 file attached to a GMail message. When I clicked on the file, the Metro music screen popped up by my selection was nowhere to be found. These are choir .mp3's they're mailed weekly, and they're critical to me. So I did a system restore to January 3, and now things are sort of back to normal. Chrome doesn't go away and I open those .mp3's like I used to.

I'm afraid to allow Microsoft to update again, and the log indicated one of them was a security update and another was a critical update. Any ideas what the heck happened to Chrome and opening music files from GMail?

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#2 B5Anteros

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Posted 02 February 2013 - 10:44 AM

So as not to start another thread I'll add that my brand new PC also had issues in Jan after an update. It kept randomly crashing on me. I did a recovery and shut auto update off.

HP Envy 1417c = Intel i7 3770 at 3.4 GHz = 12 GB RAM = Pegatron 2AD5 Motherboard = 2TB Seagate ST2000DM001-9YN164 Disk Device = Several External HD's = 2 GB NVIDIA GeForce GT 630 = Windows 8 64 bit = Mozilla Firefox = Avast Free = Windows Defender.


#3 James Litten

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Posted 02 February 2013 - 12:45 PM

I had a client with a problem very similar to the OP's around Jan 23. By the time that I got out to see them (several days later since it was not an emergency), the issue seemed to have resolved itself. However, the client was instructed to call me ASAP if it starts happening again so I can catch it.

Did another update fix it?
Did something else happen other than the update?
I don't know.

I guess my point is that I don't think this is an isolated incident. If I find out any more info, I'll post it here.
Next time you try another update, please let us know the results.

James




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