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Random Freeze ups


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10 replies to this topic

#1 r8er

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Posted 01 February 2013 - 10:05 AM

About a 2 months ago I changed MOBO from a Asrock M3A770DE to a used Asock 870 Extreme 3. All was fine at first, and have no idea if that is even relevant to the issue I am having.

About a month ago my system started doing something weird. What happens is the system seams to freeze up temporally(usually 5 minutes+) . Now when it freezes the mouse arrow still moves around the screen but clicking on things seams to have no effect, until it unfreezes then all those clicks you made start happening(so if clicked allot of browsers they all start opening). Even CTRL+ALT+DLTE wont pull up task manager till after what ever is going has stopped and then it is to late to see what caused it. One time I got lucky and had task manager already opened when it froze and this is what it shows(computer was froze so couldn't scroll to get rest, just hit prtscr and hoped it saved it.) Really at my witts end as to what is going on here any help is needed. One thing I am unsure about is that avp.exe(which is a Kaspersky program) is running at 50% my CPU(last entry in image-bottom). But have talked with Kaspersky and we went thru all the settings and they say all is set correctly, so IDK.
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#2 r8er

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Posted 01 February 2013 - 01:19 PM

I see allot of people viewing this thread but no one is commenting. So makes me wonder is this because of not knowing how to help or is it because more info is needed?
If it is because there is not enough info, don't be shy, ask I will try to provide as much as you need.

#3 Broni

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Posted 01 February 2013 - 07:21 PM

Possibly you posted in a wrong forum.
Here we can check if your computer is clean.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#4 r8er

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Posted 01 February 2013 - 07:30 PM

OK will get started on all that, but 1 question do I need to disable my Kaspersky or will all these run fine with it on?And I posted here cause was wondering if it was a security issue causing meto have this issue. Need to figure what it is because it is getting worse making the computer almost unusable.

Edited by r8er, 01 February 2013 - 07:32 PM.


#5 Broni

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Posted 01 February 2013 - 07:31 PM

No need to disable KAV

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#6 r8er

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Posted 01 February 2013 - 07:37 PM

I think it has something to do with my CPU gets maxed out 100%+ and 50% of that will be that Kaspersky program "avp.exe" I saw a list of modules associated to it and it was long.

Image PID Module Name Version Full Path

avp.exe 1820 mdnsNSP.dll 3.0.0.10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll

avp.exe 1820 WLIDNSP.DLL 7.250.4232.0 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL

avp.exe 1820 ac_facade.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ac_facade.dll

avp.exe 1820 ac_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ac_meta.dll

avp.exe 1820 acassembler.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\acassembler.dll

avp.exe 1820 adblock.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\adblock.ppl

avp.exe 1820 ahids.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ahids.ppl

avp.exe 1820 am_facade.dll 13.0.1.4204 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\am_facade.dll

avp.exe 1820 am_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\am_meta.dll

avp.exe 1820 anti_phishing_http_filter.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\anti_phishing_http_filter.dll

avp.exe 1820 antispam.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\antispam.ppl

avp.exe 1820 aphishex.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\aphishex.ppl

avp.exe 1820 app_core_legacy.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\app_core_legacy.dll

avp.exe 1820 app_core_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\app_core_meta.dll

avp.exe 1820 appcat.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\appcat.ppl

avp.exe 1820 arj.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\arj.ppl

avp.exe 1820 avp.exe 13.0.1.4210 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe

avp.exe 1820 avpinit.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avpinit.dll

avp.exe 1820 avpmain.dll 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avpmain.dll

avp.exe 1820 avpservice.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avpservice.dll

avp.exe 1820 avs.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avs.ppl

avp.exe 1820 avzkrnl.dll 4.40.0.15 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avzkrnl.dll

avp.exe 1820 bl.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\bl.ppl

avp.exe 1820 buffer.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\buffer.ppl

avp.exe 1820 cab.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\cab.ppl

avp.exe 1820 cbi.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\cbi.dll

avp.exe 1820 cf_anti_malware_facade.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\cf_anti_malware_facade.dll

avp.exe 1820 cf_facade.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\cf_facade.dll

avp.exe 1820 cf_prague_adapter.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\cf_prague_adapter.ppl

avp.exe 1820 cf_response_provider.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\cf_response_provider.dll

avp.exe 1820 CKAHComm.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\CKAHComm.dll

avp.exe 1820 ckahrule.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ckahrule.dll

avp.exe 1820 ckahum.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ckahum.dll

avp.exe 1820 content_filtering_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\content_filtering_meta.dll

avp.exe 1820 crpthlpr.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\crpthlpr.ppl

avp.exe 1820 CryptoStaticProvider.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\CryptoStaticProvider.dll

avp.exe 1820 diffs.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\diffs.dll

avp.exe 1820 dmap.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\dmap.ppl

avp.exe 1820 dtreg.ppl 13.0.1.4210 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\dtreg.ppl

avp.exe 1820 DumpWriter.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\DumpWriter.dll

avp.exe 1820 eka_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\eka_meta.dll

avp.exe 1820 ekasyswatch.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ekasyswatch.dll

avp.exe 1820 excludemanager.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\excludemanager.dll

avp.exe 1820 EXTLprtc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\EXTLprtc.ppl

avp.exe 1820 FileCategorizer.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\FileCategorizer.dllImage PID Module Name Version Full Path

avp.exe 1820 filesystem_services.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\filesystem_services.dll

avp.exe 1820 finance_url_categorizer.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\finance_url_categorizer.dll

avp.exe 1820 format_recognizer.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\format_recognizer.dll

avp.exe 1820 fsdrvplg.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\fsdrvplg.ppl

avp.exe 1820 fssync.DLL 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\fssync.DLL

avp.exe 1820 FTPprtc.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\FTPprtc.dll

avp.exe 1820 hashmd5.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\hashmd5.ppl

avp.exe 1820 hips.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\hips.ppl

avp.exe 1820 httpanlz.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\httpanlz.ppl

avp.exe 1820 httpscan.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\httpscan.ppl

avp.exe 1820 ichecker.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ichecker.dll

avp.exe 1820 ICQprtc.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ICQprtc.dll

avp.exe 1820 icudt40.dll 4.0.1.0 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\icudt40.dll

avp.exe 1820 icuin40.dll 4.0.1.0 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\icuin40.dll

avp.exe 1820 icuio40.dll 4.0.1.0 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\icuio40.dll

avp.exe 1820 icuuc40.dll 4.0.1.0 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\icuuc40.dll

avp.exe 1820 imapprtc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\imapprtc.ppl

avp.exe 1820 imc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\imc.ppl

avp.exe 1820 instrumental_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\instrumental_meta.dll

avp.exe 1820 integrity_control.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\integrity_control.dll

avp.exe 1820 IRCPrtc.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IRCPrtc.dll

avp.exe 1820 JbrPrtc.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\JbrPrtc.dll

avp.exe 1820 key_value_storage.DLL 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\key_value_storage.DLL

avp.exe 1820 klifpp.dll 13.0.1.4210 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\klifpp.dll

avp.exe 1820 klifpp_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\klifpp_meta.dll

avp.exe 1820 kpcengine.2.2.dll 2.2.0.49 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\kpcengine.2.2.dll

avp.exe 1820 ksn_client.dll 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ksn_client.dll

avp.exe 1820 ksn_facade.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ksn_facade.dll

avp.exe 1820 ksn_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ksn_meta.dll

avp.exe 1820 ksnhelper.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ksnhelper.dll

avp.exe 1820 lha.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\lha.ppl

avp.exe 1820 libcurl.dll 7.23.1.0 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\libcurl.dll

avp.exe 1820 LIBEAY32.dll 1.0.1.3 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\LIBEAY32.dll

avp.exe 1820 lic.ppl 13.0.1.4242 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\lic.ppl

avp.exe 1820 localization_manager.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\localization_manager.dll

avp.exe 1820 mailmsg.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\mailmsg.ppl

avp.exe 1820 mc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\mc.ppl

avp.exe 1820 mdb.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\mdb.ppl

avp.exe 1820 memmon.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\memmon.dll

avp.exe 1820 minizip.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\minizip.ppl

avp.exe 1820 MMPprtc.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\MMPprtc.dll

avp.exe 1820 MSNprtc.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\MSNprtc.dllImage PID Module Name Version Full Path

avp.exe 1820 msoe.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\msoe.ppl

avp.exe 1820 MSVCP100.dll 10.0.40219.325 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\MSVCP100.dll

avp.exe 1820 MSVCR100.dll 10.0.40219.325 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\MSVCR100.dll

avp.exe 1820 ndetect.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ndetect.ppl

avp.exe 1820 netwatch.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\netwatch.ppl

avp.exe 1820 network_services.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\network_services.dll

avp.exe 1820 nfio.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\nfio.ppl

avp.exe 1820 nntpprtc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\nntpprtc.ppl

avp.exe 1820 oas.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\oas.ppl

avp.exe 1820 office_antivirus_facade.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\office_antivirus_facade.dll

avp.exe 1820 packed_io.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\packed_io.dll

avp.exe 1820 params.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\params.ppl

avp.exe 1820 persistent_queue.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\persistent_queue.dll

avp.exe 1820 plugins_facade.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\plugins_facade.dll

avp.exe 1820 plugins_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\plugins_meta.dll

avp.exe 1820 pop3prtc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\pop3prtc.ppl

avp.exe 1820 prloader.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\prloader.dll

avp.exe 1820 ProcessMonitor.dll 13.0.1.4204 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ProcessMonitor.dll

avp.exe 1820 procmon.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\procmon.ppl

avp.exe 1820 product_metainfo.dll 13.0.1.4242 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\product_metainfo.dll

avp.exe 1820 propmap.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\propmap.ppl

avp.exe 1820 proxydet.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\proxydet.ppl

avp.exe 1820 prremote.DLL 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\prremote.DLL

avp.exe 1820 prupdate.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\prupdate.ppl

avp.exe 1820 pxstub.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\pxstub.ppl

avp.exe 1820 qb.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\qb.ppl

avp.exe 1820 rar.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\rar.ppl

avp.exe 1820 regmap.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\regmap.ppl

avp.exe 1820 report.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\report.ppl

avp.exe 1820 reportdb.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\reportdb.ppl

avp.exe 1820 safe_banking.dll 13.0.1.4242 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\safe_banking.dll

avp.exe 1820 sc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\sc.ppl

avp.exe 1820 schedule.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\schedule.ppl

avp.exe 1820 service.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\service.dll

avp.exe 1820 sfdb.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\sfdb.ppl

avp.exe 1820 smtpprtc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\smtpprtc.ppl

avp.exe 1820 SSLEAY32.dll 1.0.1.3 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\SSLEAY32.dll

avp.exe 1820 stat.ppl 13.0.1.4242 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\stat.ppl

avp.exe 1820 storage.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\storage.dll

avp.exe 1820 swpragueplugin.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\swpragueplugin.dll

avp.exe 1820 thpimpl.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\thpimpl.ppl

avp.exe 1820 threats_disinfection.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\threats_disinfection.dll

avp.exe 1820 ThreatsManager.dll 13.0.1.4204 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ThreatsManager.dllImage PID Module Name Version Full Path

avp.exe 1820 timer.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\timer.ppl

avp.exe 1820 tm.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\tm.ppl

avp.exe 1820 traffic_processing_product_facade.dll 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\traffic_processing_product_facade.dll

avp.exe 1820 trafmon2.ppl 13.0.1.4258 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\trafmon2.ppl

avp.exe 1820 transport_provider.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\transport_provider.dll

avp.exe 1820 ucp_agent.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ucp_agent.dll

avp.exe 1820 ucp_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ucp_meta.dll

avp.exe 1820 uniarc.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\uniarc.ppl

avp.exe 1820 Updater.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\Updater.dll

avp.exe 1820 updater_meta.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\updater_meta.dll

avp.exe 1820 url_processing.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\url_processing.dll

avp.exe 1820 ushata.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ushata.dll

avp.exe 1820 vercheck.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\vercheck.ppl

avp.exe 1820 volenum.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\volenum.ppl

avp.exe 1820 vulnerability_status_provider.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\vulnerability_status_provider.dll

avp.exe 1820 wdiskio.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\wdiskio.ppl

avp.exe 1820 webnetstat.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\webnetstat.ppl

avp.exe 1820 winreg.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\winreg.ppl

avp.exe 1820 wmihlpr.ppl 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\wmihlpr.ppl

avp.exe 1820 Yhoprtc.dll 13.0.1.4190 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\Yhoprtc.dll

avp.exe 1820 arkmon.kdl.92baa7debedc6ebe803bc14bc5180ab3 1.2.3.2 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\arkmon.kdl.92baa7debedc6ebe803bc14bc5180ab3

avp.exe 1820 avengine.dll.c7e81bee01af0a4599865c8685990873 1.3.1.61 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\avengine.dll.c7e81bee01af0a4599865c8685990873

avp.exe 1820 bsshlp2.kdl.5d36dc0bd740bc9d5c5aea9e6b8e67fe 2.10.51.146 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\bsshlp2.kdl.5d36dc0bd740bc9d5c5aea9e6b8e67fe

avp.exe 1820 kavbase.kdl.5e27e54f3b4175e0e6dfee726b87a311 2.2.1.44 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\kavbase.kdl.5e27e54f3b4175e0e6dfee726b87a311

avp.exe 1820 kavsys.kdl.7b53984bb934e599a4e3668b2f678d48 1.11.2.0 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\kavsys.kdl.7b53984bb934e599a4e3668b2f678d48

avp.exe 1820 kjim.kdl.58e3b1734fb4f4d45712373124621822 5.12.19.1 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\kjim.kdl.58e3b1734fb4f4d45712373124621822

avp.exe 1820 klavasyswatch.dll.8cf37eacf5e286f585c07168edfe0e5a 2.3.4.709 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\klavasyswatch.dll.8cf37eacf5e286f585c07168edfe0e5a

avp.exe 1820 klavemu.kdl.8633ab4b8b35e22d6268ed2381f99f5f 14.43.19.16 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\klavemu.kdl.8633ab4b8b35e22d6268ed2381f99f5f

avp.exe 1820 mark.kdl.6b4c6ecee30e9f6d4db704d6cf13a8c0 5.2.2.3 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\mark.kdl.6b4c6ecee30e9f6d4db704d6cf13a8c0

avp.exe 1820 pbs.kdl.7fc520e215b0b2b41fa2e224fe8f6030 2.3.0.5 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\pbs.kdl.7fc520e215b0b2b41fa2e224fe8f6030

avp.exe 1820 pdm.kdl.be99d2031eb3aa6699eecce74df88b01 2.2.1.22 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\pdm.kdl.be99d2031eb3aa6699eecce74df88b01

avp.exe 1820 qscan.kdl.d8fb3e87a423ba9a64303a8ab742d96c 3.6.3.0 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\qscan.kdl.d8fb3e87a423ba9a64303a8ab742d96c

avp.exe 1820 uds.dll.92dff4ee3f31d4a8028788006d921d26 1.0.5.80 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\uds.dll.92dff4ee3f31d4a8028788006d921d26

avp.exe 1820 vlns.kdl.317df7c0eff0939e6289f5c72f65ba51 1.5.0.2 C:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\vlns.kdl.317df7c0eff0939e6289f5c72f65ba51

avp.exe 1820 sys_critical_obj.dll 1.3.4.0 C:\ProgramData\Kaspersky Lab\AVP13\Bases\sys_critical_obj.dll

avp.exe 1820 apphelp.dll 6.1.7601.17514 C:\Windows\system32\apphelp.dll

avp.exe 1820 bcrypt.dll 6.1.7600.16385 C:\Windows\system32\bcrypt.dll

avp.exe 1820 credssp.dll 6.1.7601.17514 C:\Windows\system32\credssp.dll

avp.exe 1820 cryptnet.dll 6.1.7601.17856 C:\Windows\system32\cryptnet.dll

avp.exe 1820 CRYPTSP.dll 6.1.7600.16385 C:\Windows\system32\CRYPTSP.dll

avp.exe 1820 dhcpcsvc.DLL 6.1.7600.16385 C:\Windows\system32\dhcpcsvc.DLL

avp.exe 1820 dhcpcsvc6.DLL 6.1.7601.17970 C:\Windows\system32\dhcpcsvc6.DLL

avp.exe 1820 DNSAPI.dll 6.1.7601.17570 C:\Windows\system32\DNSAPI.dllImage PID Module Name Version Full Path

avp.exe 1820 fltLib.dll 6.1.7600.16385 C:\Windows\system32\fltLib.dll

avp.exe 1820 fwpuclnt.dll 6.1.7600.16385 C:\Windows\System32\fwpuclnt.dll

avp.exe 1820 GPAPI.dll 6.1.7600.16385 C:\Windows\system32\GPAPI.dll

avp.exe 1820 IMM32.DLL 6.1.7600.16385 C:\Windows\system32\IMM32.DLL

avp.exe 1820 IPHLPAPI.DLL 6.1.7601.17514 C:\Windows\system32\IPHLPAPI.DLL

avp.exe 1820 mapi32.dll 1.0.2536.0 C:\Windows\system32\mapi32.dll

avp.exe 1820 MPR.dll 6.1.7600.16385 C:\Windows\system32\MPR.dll

avp.exe 1820 msi.dll 5.0.7601.17807 C:\Windows\system32\msi.dll

avp.exe 1820 mswsock.dll 6.1.7601.17514 C:\Windows\system32\mswsock.dll

avp.exe 1820 napinsp.dll 6.1.7600.16385 C:\Windows\system32\napinsp.dll

avp.exe 1820 ncrypt.dll 6.1.7601.18007 C:\Windows\system32\ncrypt.dll

avp.exe 1820 netapi32.dll 6.1.7601.17887 C:\Windows\system32\netapi32.dll

avp.exe 1820 netutils.dll 6.1.7601.17514 C:\Windows\system32\netutils.dll

avp.exe 1820 NLAapi.dll 6.1.7601.17964 C:\Windows\system32\NLAapi.dll

avp.exe 1820 ntdll.dll 6.1.7601.17725 C:\Windows\SYSTEM32\ntdll.dll

avp.exe 1820 ntmarta.dll 6.1.7600.16385 C:\Windows\system32\ntmarta.dll

avp.exe 1820 pnrpnsp.dll 6.1.7600.16385 C:\Windows\system32\pnrpnsp.dll

avp.exe 1820 POWRPROF.dll 6.1.7600.16385 C:\Windows\system32\POWRPROF.dll

avp.exe 1820 profapi.dll 6.1.7600.16385 C:\Windows\system32\profapi.dll

avp.exe 1820 rasadhlp.dll 6.1.7600.16385 C:\Windows\system32\rasadhlp.dll

avp.exe 1820 RASAPI32.dll 6.1.7600.16385 C:\Windows\system32\RASAPI32.dll

avp.exe 1820 rasman.dll 6.1.7600.16385 C:\Windows\system32\rasman.dll

avp.exe 1820 RpcRtRemote.dll 6.1.7601.17514 C:\Windows\system32\RpcRtRemote.dll

avp.exe 1820 rsaenh.dll 6.1.7600.16385 C:\Windows\system32\rsaenh.dll

avp.exe 1820 Secur32.dll 6.1.7601.17725 C:\Windows\system32\Secur32.dll

avp.exe 1820 srvcli.dll 6.1.7601.17514 C:\Windows\system32\srvcli.dll

avp.exe 1820 userenv.dll 6.1.7601.17514 C:\Windows\system32\userenv.dll

avp.exe 1820 VERSION.dll 6.1.7600.16385 C:\Windows\system32\VERSION.dll

avp.exe 1820 webio.dll 6.1.7601.17725 C:\Windows\system32\webio.dll

avp.exe 1820 WINHTTP.dll 6.1.7601.17514 C:\Windows\system32\WINHTTP.dll

avp.exe 1820 WINMM.dll 6.1.7600.16385 C:\Windows\system32\WINMM.dll

avp.exe 1820 WINNSI.DLL 6.1.7600.16385 C:\Windows\system32\WINNSI.DLL

avp.exe 1820 winrnr.dll 6.1.7600.16385 C:\Windows\System32\winrnr.dll

avp.exe 1820 winspool.drv 6.1.7601.17514 C:\Windows\system32\winspool.drv

avp.exe 1820 WINSTA.dll 6.1.7601.17514 C:\Windows\system32\WINSTA.dll

avp.exe 1820 wkscli.dll 6.1.7601.17514 C:\Windows\system32\wkscli.dll

avp.exe 1820 wlanapi.dll 6.1.7600.16385 C:\Windows\system32\wlanapi.dll

avp.exe 1820 wlanutil.dll 6.1.7600.16385 C:\Windows\system32\wlanutil.dll

avp.exe 1820 wow64.dll 6.1.7601.18015 C:\Windows\SYSTEM32\wow64.dll

avp.exe 1820 wow64cpu.dll 6.1.7601.18015 C:\Windows\SYSTEM32\wow64cpu.dll

avp.exe 1820 wow64win.dll 6.1.7601.18015 C:\Windows\SYSTEM32\wow64win.dll

avp.exe 1820 wship6.dll 6.1.7600.16385 C:\Windows\System32\wship6.dll

avp.exe 1820 wshtcpip.dll 6.1.7600.16385 C:\Windows\System32\wshtcpip.dllImage PID Module Name Version Full Path

avp.exe 1820 WSOCK32.dll 6.1.7600.16385 C:\Windows\system32\WSOCK32.dll

avp.exe 1820 wtsapi32.dll 6.1.7600.16385 C:\Windows\system32\wtsapi32.dll

avp.exe 1820 ADVAPI32.dll 6.1.7601.17514 C:\Windows\syswow64\ADVAPI32.dll

avp.exe 1820 api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16440 C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

avp.exe 1820 api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16440 C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

avp.exe 1820 api-ms-win-downlevel-ole32-l1-1-0.dll 6.2.9200.16440 C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll

avp.exe 1820 api-ms-win-downlevel-shlwapi-l1-1-0.dll 6.2.9200.16440 C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

avp.exe 1820 api-ms-win-downlevel-user32-l1-1-0.dll 6.2.9200.16440 C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll

avp.exe 1820 api-ms-win-downlevel-version-l1-1-0.dll 6.2.9200.16440 C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll

avp.exe 1820 bcryptprimitives.dll 6.1.7600.16385 C:\Windows\SysWOW64\bcryptprimitives.dll

avp.exe 1820 CFGMGR32.dll 6.1.7601.17621 C:\Windows\syswow64\CFGMGR32.dll

avp.exe 1820 comdlg32.dll 6.1.7601.17514 C:\Windows\syswow64\comdlg32.dll

avp.exe 1820 CRYPT32.dll 6.1.7601.17856 C:\Windows\syswow64\CRYPT32.dll

avp.exe 1820 CRYPTBASE.dll 6.1.7600.16385 C:\Windows\syswow64\CRYPTBASE.dll

avp.exe 1820 DEVOBJ.dll 6.1.7601.17621 C:\Windows\syswow64\DEVOBJ.dll

avp.exe 1820 GDI32.dll 6.1.7601.17514 C:\Windows\syswow64\GDI32.dll

avp.exe 1820 iertutil.dll 10.0.9200.16438 C:\Windows\syswow64\iertutil.dll

avp.exe 1820 imagehlp.dll 6.1.7601.17787 C:\Windows\syswow64\imagehlp.dll

avp.exe 1820 kernel32.dll 6.1.7601.18015 C:\Windows\syswow64\kernel32.dll

avp.exe 1820 KERNELBASE.dll 6.1.7601.18015 C:\Windows\syswow64\KERNELBASE.dll

avp.exe 1820 LPK.dll 6.1.7600.16385 C:\Windows\syswow64\LPK.dll

avp.exe 1820 MSASN1.dll 6.1.7601.17514 C:\Windows\syswow64\MSASN1.dll

avp.exe 1820 MSCTF.dll 6.1.7600.16385 C:\Windows\syswow64\MSCTF.dll

avp.exe 1820 msvcrt.dll 7.0.7601.17744 C:\Windows\syswow64\msvcrt.dll

avp.exe 1820 normaliz.DLL 6.1.7600.16385 C:\Windows\syswow64\normaliz.DLL

avp.exe 1820 NSI.dll 6.1.7600.16385 C:\Windows\syswow64\NSI.dll

avp.exe 1820 ntdll.dll 6.1.7601.17725 C:\Windows\SysWOW64\ntdll.dll

avp.exe 1820 ole32.dll 6.1.7601.17514 C:\Windows\syswow64\ole32.dll

avp.exe 1820 OLEAUT32.dll 6.1.7601.17676 C:\Windows\syswow64\OLEAUT32.dll

avp.exe 1820 PSAPI.DLL 6.1.7600.16385 C:\Windows\syswow64\PSAPI.DLL

avp.exe 1820 RPCRT4.dll 6.1.7601.17514 C:\Windows\syswow64\RPCRT4.dll

avp.exe 1820 sechost.dll 6.1.7600.16385 C:\Windows\SysWOW64\sechost.dll

avp.exe 1820 SETUPAPI.dll 6.1.7601.17514 C:\Windows\syswow64\SETUPAPI.dll

avp.exe 1820 SHELL32.dll 6.1.7601.17859 C:\Windows\syswow64\SHELL32.dll

avp.exe 1820 SHLWAPI.dll 6.1.7601.17514 C:\Windows\syswow64\SHLWAPI.dll

avp.exe 1820 SspiCli.dll 6.1.7601.17940 C:\Windows\syswow64\SspiCli.dll

avp.exe 1820 user32.dll 6.1.7601.17514 C:\Windows\syswow64\user32.dll

avp.exe 1820 USP10.dll 1.626.7601.18009 C:\Windows\syswow64\USP10.dll

avp.exe 1820 wininet.dll 10.0.9200.16438 C:\Windows\syswow64\wininet.dll

avp.exe 1820 WINTRUST.dll 6.1.7601.17940 C:\Windows\syswow64\WINTRUST.dll

avp.exe 1820 WLDAP32.dll 6.1.7601.17514 C:\Windows\syswow64\WLDAP32.dll

avp.exe 1820 WS2_32.dll 6.1.7601.17514 C:\Windows\syswow64\WS2_32.dllImage PID Module Name Version Full Path

avp.exe 1820 comctl32.dll 6.10.7601.17514 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll



#7 Broni

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Posted 01 February 2013 - 07:42 PM

Uninstall KAV temporarily.
Make sure Windows firewall is on.

Install ONE of these:

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
Note for Windows 8 users: Microsoft Security Essentials comes preinstalled and renamed as Windows Defender.
You can keep it or you have to disable it before installing another AV program. How to...

- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

See how it goes. If no change you can always reinstall KAV.

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#8 r8er

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Posted 01 February 2013 - 07:47 PM

Well I hope its not the KAV just renewed it for 2 more years about 3 months ago...lol

Kasper is saying "FSS.exe is not commonly downloaded and could harm your computer" is this ok?

#9 Broni

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Posted 01 February 2013 - 07:48 PM

We only use safe tools here.

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#10 r8er

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Posted 01 February 2013 - 07:54 PM

ok got every thing downloaded going to run everything so be back in a lil while.

#11 r8er

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Posted 01 February 2013 - 09:01 PM

ok finally finished the first on here it is

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Windows Firewall Disabled!

Kaspersky Internet Security

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Adobe Flash Player 11.5.502.135

Adobe Reader 10.1.5 Adobe Reader out of Date!

Mozilla Firefox (18.0.1)

````````Process Check: objlist.exe by Laurent````````

IObit IObit Malware Fighter IMFsrv.exe

Kaspersky Lab Kaspersky Internet Security 2013 avp.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````






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