Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Boot Problems after upgrading to Win 8 Pro


  • Please log in to reply
1 reply to this topic

#1 Joeviking14

Joeviking14

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:04:43 AM

Posted 31 January 2013 - 08:24 PM

I just paid for the upgrade to Windows 8 Pro from Win 7. During the upgrade when trying to boot I get the following:
File:\Boot\BCD
Error Code:0xc000014c
Need Recovery tools

In the win 8 automatic repair couldnt repair my PC, I have tried all the advanced options to no avail.
HELP
Lenovo IdesCenter K330

BC AdBot (Login to Remove)

 


#2 James Litten

James Litten

    Ԁǝǝ˥q


  • BC Advisor
  • 1,946 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:43 AM

Posted 31 January 2013 - 09:31 PM

I'm still getting the hang of troubleshooting problems like this in Windows 8 so if anyone else wants to jump in, feel free :)

Okay, here is how I've been collecting data on Windows 8 boot problems that don't respond to the automatic tools.

Since you said that you've been trying the Advanced Options, are you able to get the Command Prompt option to work?
If you can than try these directions...

Start the computer and choose...
Troubleshoot
Advanced Options
Startup Settings
Restart button

2) Enable Boot Logging

Now let the computer boot normally to the point where it gets the error.

We want to look at the following text files for clues as to what is causing the crash.

C:\Windows\ntbtlog.txt

and in C:\Windows\System32\LogFiles\Srt
bcdinfo.txt
bootfailure.txt
disklayout.txt
SrtTrail.txt

If you have a flash drive
Get to a command prompt
Troubleshoot
Advanced Options
Command Prompt

When you get to the command prompt plug in your flash drive
Wait a moment to give it time to connect and then at the command prompt type
notepad
and hit enter.
Now you can open each of the text files listed above and then save them to the flash drive using FILE|SAVE AS in Notepad.

Then come back here and attach or post the contents of the files in your reply.

Let me know if you have any questions or if things are not as I have described them.

James




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users