Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo Redirect Virus Manual Removal help

  • This topic is locked This topic is locked
1 reply to this topic

#1 bc22889


  • Members
  • 2 posts
  • Local time:02:39 AM

Posted 31 January 2013 - 11:34 AM

UPDATE: Fixed the problem. I disabled their Norton 360, downloaded AVG 2013 30 day trial. Ran a full scan. Removed 1 trojan and 3 PUPS that Norton overlooked. Restarted the PC, and now it works beautifully. Also downgraded the AVG to free edition and removed their Norton. Now were all happy.

Hello. I am assisting a friend with removal of the Redirect Virus on her windows 7 Machine. I have ran Glary Utilities, Malwarebytes, Super-Antispyware, and Malwarebytes Rootkit Detection as well as Norton 360. (Im not a norton fan, but that's what she has and is paying for.) So far, no luck at all. Its still there. So, I was reading about how to manually remove it. I am comfortable with Regedit, Task Manager, msconfig, and services.msc, so I know I can remove it, its just all the setp by step guides I have found are for XP or Vista. And mostly tell me to delete files that aren't on the PC. So I was hoping to get some professional help. I am using Team Viewer to do all of the work. Thank you very much.

Edited by bc22889, 31 January 2013 - 01:32 PM.

BC AdBot (Login to Remove)


#2 fireman4it


    Bleepin' Fireman

  • Malware Response Team
  • 13,512 posts
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:03:39 AM

Posted 31 January 2013 - 02:20 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.



If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users