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63.209.69.107 Redirect Virus Manual Removal help


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#1 bc22889

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Posted 31 January 2013 - 11:34 AM

UPDATE: Fixed the problem. I disabled their Norton 360, downloaded AVG 2013 30 day trial. Ran a full scan. Removed 1 trojan and 3 PUPS that Norton overlooked. Restarted the PC, and now it works beautifully. Also downgraded the AVG to free edition and removed their Norton. Now were all happy.

Hello. I am assisting a friend with removal of the 63.209.69.107 Redirect Virus on her windows 7 Machine. I have ran Glary Utilities, Malwarebytes, Super-Antispyware, and Malwarebytes Rootkit Detection as well as Norton 360. (Im not a norton fan, but that's what she has and is paying for.) So far, no luck at all. Its still there. So, I was reading about how to manually remove it. I am comfortable with Regedit, Task Manager, msconfig, and services.msc, so I know I can remove it, its just all the setp by step guides I have found are for XP or Vista. And mostly tell me to delete files that aren't on the PC. So I was hoping to get some professional help. I am using Team Viewer to do all of the work. Thank you very much.

Edited by bc22889, 31 January 2013 - 01:32 PM.


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#2 fireman4it

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Posted 31 January 2013 - 02:20 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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