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Email not working on PC or Phone


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#1 John DS

John DS

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Posted 31 January 2013 - 02:05 AM

Hi,

My POP3 email account has been working fine for months, and I have been receiving emails on my Iphone 5 (and 4) and also the PC on outlook. Two days ago I stopped receiving emails on outlook. The new emails would show up on the phone, but not the PC. I made sure that "never delete from server" was selected on both phone and outlook (PC). And now my phone cleared ALL my emails and wont receive anything, other hotmail junk.

I deleted the account off my phone and reset it, then added the details again. It shows that everything is fine, but the only emails I received were from 2010 and one from march 2012. My outlook was reset as well, and it says "send/receive" complete and shows no new emails.

I know there are emails coming in, because I logged into the webmail host site, and it shows my new and old emails in there.

I really need to fix this problem ASAP, as its affecting my work not having emails on my phone and outlook. Using the webmail server isnt the best option for me.

Please reply with the information you need, and I can provide it.

Thanks,

DP. (I am using my friends account)

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#2 John DS

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Posted 13 February 2013 - 04:05 AM

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