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PUM.UserWLoad & Trojan.Agent


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9 replies to this topic

#1 cks61179

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Posted 30 January 2013 - 08:19 PM

Had some issues last week with some sites like amazon and ebay trying to phish my info rather than displaying the actual homepage. Ran some malware programs to clean ups ome stuff but can't seem to get rid of these 2 in the title.Here is the MB log. Any help would be much appreciated

Database version: v2013.01.25.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Christian :: CHRISTIAN-PC [administrator]

1/30/2013 6:35:30 PM
mbam-log-2013-01-30 (18-35-30).txt

Scan type: Full scan (C:\|D:\|E:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 439171
Time elapsed: 52 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (PUM.UserWLoad) -> Data: C:\Users\CHRIST~1\LOCALS~1\Temp\msnoam.exe -> Delete on reboot.
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (Trojan.Agent) -> Data: C:\Users\CHRIST~1\LOCALS~1\Temp\msnoam.exe -> Delete on reboot.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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#2 nasdaq

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Posted 31 January 2013 - 09:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html


Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs for my review.

#3 cks61179

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Posted 31 January 2013 - 09:43 PM

Thanks for your help nasdaq

Here is the ComboFix log
ComboFix 13-01-31.03 - Christian 01/31/2013 21:48:06.3.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8190.6483 [GMT -5:00]
Running from: c:\users\Christian\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-01-01 to 2013-02-01 )))))))))))))))))))))))))))))))
.
.
2013-02-01 02:51 . 2013-02-01 02:51 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-02-01 02:51 . 2013-02-01 02:51 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-02-01 02:35 . 2013-02-01 02:35 76232 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{877374B1-FC81-4704-9C8C-3AE45682EAC4}\offreg.dll
2013-01-28 01:55 . 2007-04-30 16:39 27480 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2013-01-28 01:55 . 2007-04-30 16:38 48984 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2013-01-28 01:55 . 2007-04-30 16:35 95872 ----a-w- c:\windows\system32\AvastSS.scr
2013-01-28 01:55 . 2007-04-30 16:39 54616 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-01-28 01:55 . 2007-04-30 16:46 745600 ----a-w- c:\windows\SysWow64\aswBoot.exe
2013-01-28 01:55 . 2007-04-30 16:39 45912 ----a-w- c:\windows\SysWow64\drivers\aswMonFlt.sys
2013-01-28 01:55 . 2004-01-09 10:13 380928 ----a-w- c:\windows\SysWow64\actskin4.ocx
2013-01-28 01:55 . 2003-03-18 22:20 1060864 ----a-w- c:\windows\SysWow64\MFC71.dll
2013-01-28 01:55 . 2003-03-18 21:14 499712 ----a-w- c:\windows\SysWow64\MSVCP71.dll
2013-01-28 01:55 . 2003-02-21 04:42 348160 ----a-w- c:\windows\SysWow64\MSVCR71.dll
2013-01-28 01:55 . 2013-01-28 01:55 -------- d-----w- c:\program files\Alwil Software
2013-01-26 20:44 . 2013-01-26 20:44 -------- d-sh--w- c:\windows\system32\%APPDATA%
2013-01-25 02:57 . 2013-01-25 02:57 -------- d-----w- c:\users\Christian\AppData\Local\Programs
2013-01-21 15:37 . 2013-01-25 05:29 -------- d-----w- c:\users\Christian\AppData\Roaming\Tosy
2013-01-21 03:20 . 2013-01-25 05:29 -------- d-----w- c:\users\Christian\AppData\Roaming\Ydcae
2013-01-19 02:28 . 2013-01-19 02:32 -------- d-----w- c:\users\Christian\AppData\Roaming\Zeat
2013-01-19 02:28 . 2013-01-19 02:32 -------- d-----w- c:\users\Christian\AppData\Roaming\Ewekqy
2013-01-19 02:28 . 2013-01-28 01:41 -------- d-----w- c:\users\Christian\AppData\Roaming\Ynriw
2013-01-19 02:28 . 2013-01-19 02:28 -------- d-----w- c:\users\Christian\AppData\Roaming\Wuufit
2013-01-18 12:59 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{877374B1-FC81-4704-9C8C-3AE45682EAC4}\mpengine.dll
2013-01-16 20:00 . 2013-01-18 04:45 -------- d-----w- c:\users\Christian\AppData\Roaming\Amazon
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-10 04:50 . 2011-11-29 10:08 67599240 ----a-w- c:\windows\system32\MRT.exe
2013-01-09 05:10 . 2012-12-09 18:24 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-01-09 05:10 . 2012-12-09 18:24 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-12-16 17:11 . 2012-12-22 05:05 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-22 05:05 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-22 05:05 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-22 05:05 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-14 21:49 . 2012-04-04 22:44 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-09 18:32 . 2012-12-09 18:32 95208 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2012-12-09 18:32 . 2012-09-12 17:42 746984 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-12-09 18:32 . 2012-09-12 17:42 821736 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2012-11-30 04:45 . 2013-01-09 19:45 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-11-14 07:06 . 2012-12-13 04:43 17811968 ----a-w- c:\windows\system32\mshtml.dll
2012-11-14 06:32 . 2012-12-13 04:43 10925568 ----a-w- c:\windows\system32\ieframe.dll
2012-11-14 06:11 . 2012-12-13 04:43 2312704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 06:04 . 2012-12-13 04:43 1346048 ----a-w- c:\windows\system32\urlmon.dll
2012-11-14 06:04 . 2012-12-13 04:43 1392128 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 06:02 . 2012-12-13 04:43 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 06:02 . 2012-12-13 04:43 237056 ----a-w- c:\windows\system32\url.dll
2012-11-14 05:59 . 2012-12-13 04:43 85504 ----a-w- c:\windows\system32\jsproxy.dll
2012-11-14 05:58 . 2012-12-13 04:43 816640 ----a-w- c:\windows\system32\jscript.dll
2012-11-14 05:57 . 2012-12-13 04:43 599040 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 05:57 . 2012-12-13 04:43 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 05:55 . 2012-12-13 04:43 2144768 ----a-w- c:\windows\system32\iertutil.dll
2012-11-14 05:55 . 2012-12-13 04:43 729088 ----a-w- c:\windows\system32\msfeeds.dll
2012-11-14 05:53 . 2012-12-13 04:43 96768 ----a-w- c:\windows\system32\mshtmled.dll
2012-11-14 05:52 . 2012-12-13 04:43 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-14 05:46 . 2012-12-13 04:43 248320 ----a-w- c:\windows\system32\ieui.dll
2012-11-14 02:09 . 2012-12-13 04:43 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2012-11-14 01:58 . 2012-12-13 04:43 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2012-11-14 01:57 . 2012-12-13 04:43 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2012-11-14 01:49 . 2012-12-13 04:43 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2012-11-14 01:48 . 2012-12-13 04:43 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-11-14 01:44 . 2012-12-13 04:43 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-11-09 05:45 . 2012-12-12 13:13 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-09 04:42 . 2012-12-12 13:13 2048 ----a-w- c:\windows\SysWow64\tzres.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\steam.exe" [2012-12-04 1354736]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-02-25 39408]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-11-13 5629312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AsioThk32Reg"="CTASIO.DLL" [2007-04-09 80896]
"CTHelper"="CTHELPER.EXE" [2007-04-09 19456]
"CTxfiHlp"="CTXFIHLP.EXE" [2007-04-09 19968]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"amd_dc_opt"="c:\program files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2008-07-22 77824]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"avast!"="c:\program files\Alwil Software\Avast4\ashDisp.exe" [2007-04-30 75392]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DevconDefaultDB"="c:\windows\system32\READREG" [X]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files (x86)\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux9"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2012-02-01 79360]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-07-09 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-11-24 1255736]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-09-12 140672]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\DRIVERS\aswMonFlt.sys [2007-04-30 54616]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-05-31 333928]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-02-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-09 05:10]
.
2013-02-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-06 15:56]
.
2013-02-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-06 15:56]
.
2013-01-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4223412974-1607727688-3787765987-1001Core.job
- c:\users\Christian\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-06 15:56]
.
2013-02-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4223412974-1607727688-3787765987-1001UA.job
- c:\users\Christian\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-06 15:56]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AsioReg"="CTASIO.DLL" [BU]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office10\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-01-31 21:52:22
ComboFix-quarantined-files.txt 2013-02-01 02:52
ComboFix2.txt 2013-02-01 02:38
ComboFix3.txt 2013-01-31 23:33
.
Pre-Run: 359,727,976,448 bytes free
Post-Run: 359,660,146,688 bytes free
.
- - End Of File - - 891F0E14722B75C1BBDE521D5D5276CB

Edited by cks61179, 31 January 2013 - 09:54 PM.


#4 cks61179

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Posted 31 January 2013 - 09:58 PM

Here is the Security Check Log
Results of screen317's Security Check version 0.99.57
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Java 7 Update 9
Java version out of Date!
Adobe Flash Player 11.5.502.146
Adobe Reader XI
Google Chrome 24.0.1312.52
Google Chrome 24.0.1312.56
Google Chrome plugins...
````````Process Check: objlist.exe by Laurent````````
Alwil Software Avast4 aswUpdSv.exe
Alwil Software Avast4 ashServ.exe
Alwil Software Avast4 ashDisp.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

#5 cks61179

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Posted 31 January 2013 - 10:00 PM

Here is the Adwcleaner log
# AdwCleaner v2.109 - Logfile created 01/31/2013 at 22:01:00
# Updated 26/01/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Christian - CHRISTIAN-PC
# Boot Mode : Normal
# Running from : C:\Users\Christian\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\InstallMate
Folder Deleted : C:\ProgramData\Premium
Folder Deleted : C:\Users\Christian\AppData\Local\Google\Chrome\User Data\Default\Extensions\jpnbdefcbnoefmmcpelplabbkfmfhlho

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jpnbdefcbnoefmmcpelplabbkfmfhlho
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Google Chrome v24.0.1312.56

File : C:\Users\Christian\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1257 octets] - [31/01/2013 21:59:08]
AdwCleaner[R2].txt - [1317 octets] - [31/01/2013 22:00:54]
AdwCleaner[S1].txt - [1260 octets] - [31/01/2013 22:01:00]

########## EOF - C:\AdwCleaner[S1].txt - [1320 octets] ##########

Edited by cks61179, 31 January 2013 - 10:07 PM.


#6 cks61179

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Posted 31 January 2013 - 10:00 PM

Just let me know what you'ld like me to do next. Thanks

Edited by cks61179, 31 January 2013 - 10:07 PM.


#7 nasdaq

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Posted 01 February 2013 - 10:56 AM

All I can suggest for the moment.
Any remaining issues?

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java 7 Update 9


Java 7 update 10 introduced important new security controls
You can read about it here.
http://nakedsecurity.sophos.com/2012/12/19/java-7-update-10-introduces-important-new-security-controls/

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

#8 cks61179

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Posted 04 February 2013 - 07:25 AM

They were still there after a new MWB scan. A 2nd scan showed they were gone, but 4 new threats popped up, and a 3rd scan came up clean.

Thank you very much for you help.

#9 nasdaq

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Posted 04 February 2013 - 09:20 AM

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!
===

#10 nasdaq

nasdaq

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Posted 10 February 2013 - 08:46 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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