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BSOD please help


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#1 pinco000

pinco000

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Posted 30 January 2013 - 05:50 PM

Hi guys, can you please tell me what should I do to prevent BSOD I started gettin today. I was browsing the internet and all of a sudden, in the space of 15 mins I got two BSOD.
It is caused by tcpip.sys and it says DRIVER_IRQL_NOT_LESS_OR_EQUAL

CRASH ADDRESS ntoskrnl.exe+7efc0

please help. thanks

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#2 Artrooks

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Posted 30 January 2013 - 08:19 PM

Hello pinco000,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. ) Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.
  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files of Step 1 need to be in the Documents folder.
Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.
2. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.
3. ) Please download MiniToolBox by farbar, save it to your Desktop, then run it.
  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Copy the result (Result.txt) by clicking Edit from top menu -> Select all, then Edit -> Copy.
    • Please Paste (Ctrl + V) the contents of this file into your next post.

Regards,
Brooks



 





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