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BSOD and Improper Shutdown


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3 replies to this topic

#1 DenverR

DenverR

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Posted 30 January 2013 - 01:36 PM

Hi guys,

Starting about two weeks ago my computer would shut down on its own with the BSOD. It has happened about 4 times, and I have no idea what I need to do to fix it. I have run antivirus and antimalware programs, but they say I'm clean.

I have an Asus N53SV with Windows 7 Home Premium 64bit.

Below is the message I get whenever I turn my computer back on.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800D0A0660
BCP4: FFFFF80000B9C3D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\013013-32073-01.dmp
C:\Windows\Temp\WER-70262-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Any help is greatly appreciated.

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#2 Artrooks

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Posted 30 January 2013 - 01:57 PM

Hello DenverR,

Welcome :)

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. ) Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.
  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files of Step 1 need to be in the Documents folder.
Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.
2. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.
3. ) Finally, please download MiniToolBox by farbar, save it to your Desktop, then run it.
  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Copy the result (Result.txt) by clicking Edit from top menu -> Select all, then Edit -> Copy.
    • Please Paste (Ctrl + V) the contents of this file into your next post.

Regards,
Brooks



 


#3 DenverR

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Posted 30 January 2013 - 02:53 PM

zipped BSOD file collection stuff

I was unable to use the perfmon /report because:

Error:
An error occured while attempting to generate the report.
The wait for the report generation tool to finish has timed out.


CPU: Intel i7-2630QM @2.00GHz
Video Card: Intel HD Graphics 3000, NVIDIA GeForce GT540m
Memory: 16GB ram


Speccy: Snapshot


Minitoolbox Results:

MiniToolBox by Farbar Version:10-01-2013
Ran by Denver (administrator) on 30-01-2013 at 14:52:13
Running from "C:\Users\Denver\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/30/2013 02:03:13 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/30/2013 01:37:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: LiveUpdt.exe, version: 2.0.0.0, time stamp: 0x4a6d7c8e
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x0002e3be
Faulting process id: 0x1788
Faulting application start time: 0xLiveUpdt.exe0
Faulting application path: LiveUpdt.exe1
Faulting module path: LiveUpdt.exe2
Report Id: LiveUpdt.exe3

Error: (01/29/2013 11:34:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 582134

Error: (01/29/2013 11:34:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 582134

Error: (01/29/2013 11:34:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/29/2013 11:34:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 581135

Error: (01/29/2013 11:34:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 581135

Error: (01/29/2013 11:34:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/29/2013 11:34:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 580137

Error: (01/29/2013 11:34:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 580137


System errors:
=============
Error: (01/30/2013 02:26:40 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (01/30/2013 01:27:10 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
hwinterfacex64

Error: (01/30/2013 01:27:10 PM) (Source: Service Control Manager) (User: )
Description: The DirMngr service terminated unexpectedly. It has done this 1 time(s).

Error: (01/30/2013 01:26:13 PM) (Source: BugCheck) (User: )
Description: 0x0000009f (0x0000000000000004, 0x0000000000000258, 0xfffffa800d0a0660, 0xfffff80000b9c3d0)C:\Windows\MEMORY.DMP013013-32073-01

Error: (01/30/2013 01:25:46 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:35:08 PM on ?1/?29/?2013 was unexpected.

Error: (01/30/2013 01:25:14 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\hwinterfacex64.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/29/2013 04:12:03 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (01/29/2013 04:09:00 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (01/29/2013 03:53:43 PM) (Source: ipnathlp) (User: )
Description: 0

Error: (01/29/2013 03:51:15 PM) (Source: ipnathlp) (User: )
Description: 0


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2012-09-19 09:47:41.117
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-09-19 09:47:41.067
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-09-19 09:47:25.550
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-09-19 09:47:25.494
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
??????? Windows Live Mesh ActiveX ??(????) (Version: 15.4.5722.2)
??????? Windows Live Mesh ActiveX ??? (Version: 15.4.5722.2)
µTorrent (Version: 3.1.3)
Adobe AIR (Version: 2.7.0.19530)
Adobe Download Assistant (Version: 1.0.3)
Adobe Dreamweaver CS5.5 (Version: 11.5)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.146)
Adobe Flash Player 11 Plugin (Version: 11.5.502.146)
Adobe Illustrator CS5.1 (Version: 15.1)
Adobe Photoshop CS5.1 (Version: 12.1)
Adobe Reader X (10.1.5) (Version: 10.1.5)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
Alcor Micro USB Card Reader (Version: 1.8.17.26026)
Antares Auto-Tune Evo VST (Version: 6.00.0009)
Antares AVOX Evo VST RTAS v3.0.2
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
ASIO4ALL (Version: 2.10)
ASUS AI Recovery (Version: 1.0.13)
ASUS LifeFrame3 (Version: 3.0.21)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.44)
ASUS SmartLogon (Version: 1.0.0011)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0031)
ASUS Video Magic (Version: 6.0.4710)
ASUS Virtual Camera (Version: 1.0.21)
Atheros Client Installation Program (Version: 7.0)
ATK Package (Version: 1.0.0008)
Audacity 1.3.13 (Unicode)
BatteryBar (remove only)
Bluetooth Win7 Suite (64) (Version: 7.2.0.65)
Bonjour (Version: 3.0.0.10)
CamStudio Lossless Codec
CamStudio OSS Desktop Recorder (Version: 2.6 Beta r294)
CDDRV_Installer (Version: 4.60)
Citrix online plug-in - web (Version: 11.2.0.31560)
Citrix online plug-in (DV) (Version: 11.2.0.31560)
Citrix online plug-in (HDX) (Version: 11.2.0.31560)
Citrix online plug-in (USB) (Version: 11.2.0.31560)
Citrix online plug-in (Web) (Version: 11.2.0.31560)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (Version: 15.4.5722.2)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.45.4.0315)
Dropbox (Version: 1.6.16)
erLT (Version: 1.20.0137)
ETDWare PS/2-x64 7.0.5.16_WHQL (Version: 7.0.5.16)
Evernote v. 4.6.1 (Version: 4.6.1.7860)
F.lux
Faceless Internet Connection version 1.3.6 (Version: 1.3.6)
Fast Boot (Version: 1.0.9)
FFmpeg v0.6.2 for Audacity
FirstClass® Client (Version: 10.0 (build 10.014))
FL Studio 10
Fresco Logic USB3.0 Host Controller (Version: 3.0.116.3)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
GitHub (Version: 1.0.29.9)
Glary Utilities 2.48.0.1568 (Version: 2.48.0.1568)
GnuPG For Windows (Version: 1.1.4)
Google Chrome (Version: 24.0.1312.56)
Google Talk Plugin (Version: 3.10.2.10212)
Google Update Helper (Version: 1.3.21.123)
HP Deskjet 3050 J610 series Basic Device Software (Version: 22.50.231.0)
HP Update (Version: 5.002.006.003)
iExplorer 2.2.1.3
IL Download Manager
ImgBurn (Version: 2.5.7.0)
Inkscape 0.48.3.1 (Version: 0.48.3.1)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Interlok driver setup x64 (Version: 5.8.10)
iTunes (Version: 11.0.1.12)
Java 7 Update 11 (Version: 7.0.110)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ 7 Update 2 (64-bit) (Version: 7.0.20)
Java™ SE Development Kit 6 Update 25 (Version: 1.6.0.250)
JavaFX 2.0.2 (64-bit) (Version: 2.0.2)
Junk Mail filter update (Version: 15.4.3502.0922)
KhalInstallWrapper (Version: 2.00.0000)
LAME v3.98.3 for Audacity
Logitech SetPoint (Version: 4.80)
LogMeIn (Version: 4.1.1868)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Melodyne 3.1 (Version: 3.1.0200)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
mIRC (Version: 7.19)
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML4 Parser (Version: 1.0.0)
Notepad++ (Version: 5.9.3)
NVIDIA Control Panel 267.54 (Version: 267.54)
NVIDIA Graphics Driver 267.54 (Version: 267.54)
NVIDIA Install Application (Version: 2.265.39.0)
NVIDIA Optimus 1.0.21 (Version: 1.0.21)
NVIDIA Update Components (Version: 1.0.21)
Octoshape add-in for Adobe Flash Player
Oracle VM VirtualBox 4.2.0 (Version: 4.2.0)
PDF Settings CS5 (Version: 10.0)
PhraseExpress v9.0.148 (Version: 9.0.148)
Prototyper Free 2.0.0 (Version: 2.0.0)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver (Version: 7.41.216.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6334)
RetroShare
Sandboxie 3.56 (64-bit)
Skype™ 5.5 (Version: 5.5.113)
SonicMaster (Version: 1.00.0000)
Speccy (Version: 1.20)
Steam (Version: 1.0.0.0)
Sublime Text 2.0.1
SUPERAntiSpyware (Version: 5.0.1108)
swMSM (Version: 12.0.0.1)
System Requirements Lab for Intel (Version: 4.5.13.0)
TP-LINK Wireless Client Utility (Version: 7.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VLC media player 2.0.0 (Version: 2.0.0)
WampServer 2.1
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows® MultiPoint™ Mouse SDK (Version: 1.5.1.0)
WinFlash (Version: 2.31.1)
WinHTTrack Website Copier 3.44-5 (x64) (Version: 3.44.5)
WinRAR 4.10 (64-bit) (Version: 4.10.0)
Wireless Console 3 (Version: 3.0.19)
Xming-fonts 7.5.0.34 (Version: 7.5.0.34)
Xming 6.9.0.31 (Version: 6.9.0.31)
========================= Minidump Files ==================================

No minidump file found


**** End of log ****



#4 Artrooks

Artrooks

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  • Location:New York
  • Local time:01:30 PM

Posted 30 January 2013 - 05:15 PM

Hello DenverR,

The three most recent bug checks are all the same:

BugCheck 1000009F, {4, 258, fffffa800d091040, fffff800049d53d0}
Implicit thread is now fffffa80`0d091040
Probably caused by : usbscan.sys ( usbscan!USStopIO+c3 )

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.

Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800d0a0660, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c3d0, nt!TRIAGE_9F_PNP on Win7


1. ) Probably caused by : usbscan.sys which is a Microsoft file (USB scanner driver) so is most likely not the cause.
  • If you are using a USB scanner or USB printer, make sure that it is plugged into a USB 2.0 port; not USB 3.0.
  • Check with your manual if unsure which ports are USB 2.0.

Delving deeper, these 3rd party drivers appear consistently in the raw stack of the last three bug checks:
fffff880`03782b98  fffff880`077b508fUnable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys

fffff880`03784ab8  fffff880`067d4db8Unable to load image \??\C:\Program Files\Sandboxie\SbieDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbieDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for SbieDrv.sys
 SbieDrv+0x10db8
2. ) SbieDrv.sys belongs to Sandboxie. Your version is 1 1/2 years old. Please update the program here.


3. ) athrx.sys belongs to your Atheros AR9002WB-1NG Wireless Network Adapter.
  • Update the Atheros wireless driver by going to the Asus website and entering your computer model.
  • While there, if you haven't already, please update all drivers especially chipset, BIOS, and USB 3.0.

4. ) Outdated Software:

lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

RaInfo.sys Fri Jan 4 13:57:14 2008 (477E818A)
LogMeIn/RemotelyAnywhere Kernel Information Provider
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

If you use this software, please try to update it; otherwise, uninstall.

Regards,
Brooks



 





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