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PC Restarting.


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3 replies to this topic

#1 Buttery Toast

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Posted 30 January 2013 - 10:07 AM

Hello All.

I started having the issue last Sunday.

The PC will freeze for a moment, and then restart.

I thought initially that a driver was the culprit, as everything seemed to run fine in Safe mode. Starting with video drivers, I systematically uninstalled/reinstalled the drivers for all of my equipment... Did not fix the issue.

I ran Memtest to make sure that wasn't the issue. Memtest showed no errors.

I reinstalled Windows to make sure it wasn't a corrupt system file. The issue still exists.

Tested another graphics card, positive results.

I am slowly running out of ideas on what could be going wrong, and would like to see if I could get some insight in the right direction before I hand my wallet to Newegg...

Thank you in advance,
Toast.

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#2 Artrooks

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Posted 30 January 2013 - 10:25 AM

Hello Buttery Toast,

1.) What is the make and model number of your computer?


2.) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.

3.) Please download MiniToolBox by farbar, save it to your Desktop, and run it.

Check the following checkboxes:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
    • Only Problems
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Then click Go.
  • Copy the result (Result.txt) by clicking Edit from top menu -> Select all, then Edit -> Copy.
  • Please Paste (Ctrl + V) the contents of this file into your next post.

Regards,
Brooks



 


#3 Buttery Toast

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Posted 30 January 2013 - 05:56 PM

1)It's a custom build

2)http://speccy.piriform.com/results/yEXJnLt66VSheEJuN3HWUGg

3)
Spoiler


Figured I'd put it in spoilers instead of posting a wall of text. I apologize if it causes any inconvenience.

#4 Artrooks

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Posted 30 January 2013 - 08:01 PM

Hello,

If you are overclocking anything, return to stock settings until the system is stable.

The following devices don't have drivers: PCI Serial Port and SM Bus Controller.
  • You should install the latest chipset drivers for your Asus motherboard (P8B75-V (LGA1155)) by visiting the Asus website.
  • There also appears to be a number of BIOS updates since your Version: 0212 of Date: 27-Feb-12 and they all state: "Improved system stability."
  • Best to use the Asus Bios Update utility for this.

There are some Windows Update issues. It may be just a matter of rebooting and attempting to download again.


The following is for informational purposes only.

From Speccy Snapshot:
Hard Drives
ST3750640NS ATA Device
Manufacturer: Seagate
01 Read Error Rate: 104 (091 worst) Data 000A61D2E3
03 Spin-Up Time: 094 (093) Data 0000000000
05 Reallocated Sectors Count: 100 (100) Data 0000000005 <===
07 Seek Error Rate: 062 (058) Data 000B857365
C3 Hardware ECC Recovered: 067 (055) Data 000D142488

See: http://en.wikipedia.org/wiki/S.M.A.R.T. for definitions.

The above SMART attributes indicate that the hard drive is beginning to show signs of wear. I am not saying that it is going to fail tomorrow, in a month or even in two years, just that it is showing signs of wear. I would run a SMART test periodically to check for progression. 05 Reallocated Sectors Count is a good attribute to spot check.

Regards,
Brooks



 





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