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4 compiuters - all infected


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3 replies to this topic

#1 mr_blue

mr_blue

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  • Local time:07:07 PM

Posted 28 January 2013 - 02:40 PM

Hello, I have 4 computers all are infected. Here's the first: noticed drive Q, itunes button, deleted programs reappearing, settings changed, installed programs disappearing.. ran a scan got back 13 infections on this one alone.

Win32/YourFileDownloader
Win32/HackTool.Patcher.AD
Win32/Somoto.A
Win32/Bundled.Toolbar.Ask
Win32/InstallBrain.P
Win32/TopMedia.B

Any help would be appreciated. Thanks.

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.11.2
Run by Anna at 12:08:15 on 2013-01-28
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Anna\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9
mStart Page = hxxp://www.yahoo.com/?ilc=8
mDefault_Page_URL = hxxp://www.yahoo.com/?ilc=8
uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Ant.com browser helper (video detector): {346FDE31-DFF9-418A-90C8-BA31DC9FF2EF} - c:\program files\ant.com\ie add-on\Download.dll
BHO: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - c:\program files\xfin_portal\comcastdx.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - <orphaned>
BHO: Wajam: {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - c:\program files\wajam\ie\priam_bho.dll
BHO: Constant Guard Protection Suite: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - c:\programdata\white sky, inc\id vault\iebho1.13.111.1\NativeBHO.dll
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - c:\program files\xfin_portal\auxi\comcastAu.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Ant.com Video Downloader toolbar: {2E924F4F-67F0-4BD8-9560-49F468E843D2} - c:\program files\ant.com\ie add-on\anttoolbar.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - c:\program files\xfin_portal\comcastdx.dll
TB: Ant.com Video Downloader toolbar: {2E924F4F-67F0-4BD8-9560-49F468E843D2} - c:\program files\ant.com\ie add-on\anttoolbar.dll
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: SoftwareSASGeneration = dword:1
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {70AF6C9F-0818-4cf7-924A-BBDBB24211D3} - {70AF6C9F-0818-4cf7-924A-BBDBB24211D3} - c:\program files\ant.com\ie add-on\Download.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.169.1
TCP: Interfaces\{063DACBD-BD20-4F4D-9BDA-36DDB1D7E7C3} : DHCPNameServer = 192.168.169.1
TCP: Interfaces\{55B3AC28-75DB-4AF3-819D-8A6009599120} : DHCPNameServer = 192.168.169.1
TCP: Interfaces\{DBB6DC9D-5F2B-482E-95AB-A8C388FCA105} : DHCPNameServer = 192.168.42.129
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.56\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {9191979D-821C-4EA8-B021-2DA1D859A7C5}-3Reg - c:\program files\sft\guardedid\gidi.exe /v
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R? .AVQWindowsMonitorService;Fix-It Utilities Process Monitor
R? AntiSpywareService;Comcast AntiSpyware
R? AntUpdaterService;Ant Toolbar updater service
R? AQFileRestore;AQFileRestore
R? aswFsBlk;aswFsBlk
R? aswMonFlt;aswMonFlt
R? aswSP;aswSP
R? avast! Antivirus;avast! Antivirus
R? avast! Mail Scanner;avast! Mail Scanner
R? avast! Web Scanner;avast! Web Scanner
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? cnnctfy2;Connectify Service
R? Com4QLBEx;Com4QLBEx
R? Connectify;Connectify
R? dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.)
R? epmntdrv;epmntdrv
R? EuGdiDrv;EuGdiDrv
R? Fix-It Utilities Task Manager;Fix-It Utilities Task Manager
R? FontCache;Windows Font Cache Service
R? hpsrv;HP Service
R? IDVaultSvc;CGPS Service
R? MBAMProtector;MBAMProtector
R? MBAMScheduler;MBAMScheduler
R? MBAMService;MBAMService
R? MBAMSwissArmy;MBAMSwissArmy
R? pneteth;PdaNet Broadband
R? RalinkRegistryWriter;Ralink Registry Writer
R? RoxMediaDB10;RoxMediaDB10
R? RTL8187;Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter
R? ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.)
R? tvnserver;TightVNC Server
R? WajamUpdater;WajamUpdater
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
R? WysePocketCloud;Wyse PocketCloud
R? WyseRemoteAccess;Wyse Remote Access
S? cnnctfy2MP;cnnctfy2MP
S? GIDv2;GIDv2
S? netr28u;RT2870 USB Wireless LAN Card Driver for Vista
S? NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit
.
=============== Created Last 30 ================
.
2013-01-28 13:31:13 -------- d-----w- c:\windows\system32\ZALSDK_uninst
2013-01-28 07:33:12 -------- d-----w- c:\programdata\Symantec
2013-01-28 07:24:53 -------- d-----w- c:\program files\Norton PC Checkup 3.0
2013-01-28 07:24:13 -------- d-----w- c:\users\anna\appdata\roaming\PCCUStubInstaller
2013-01-28 06:38:26 -------- d-----w- C:\e171e29683340fa1e2f3
2013-01-28 06:36:48 -------- d-----w- C:\6d13eb46554b68b11d6ef3cc03b8
2013-01-28 06:27:10 -------- d-----w- c:\users\anna\appdata\roaming\DriverCure
2013-01-28 06:27:07 -------- d-----w- c:\users\anna\appdata\roaming\ParetoLogic
2013-01-28 06:26:12 -------- d-----w- c:\program files\common files\ParetoLogic
2013-01-28 06:26:06 -------- d-----w- c:\programdata\ParetoLogic
2013-01-28 06:26:06 -------- d-----w- c:\program files\ParetoLogic
2013-01-28 06:12:49 6991832 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{5f42c909-5f56-4133-bbfe-020503fd7ecc}\mpengine.dll
2013-01-28 06:00:40 2048 ----a-w- c:\windows\system32\tzres.dll
2013-01-27 17:40:29 -------- d-----w- c:\users\anna\appdata\local\Adobe
2013-01-27 01:43:19 -------- d-----w- c:\users\anna\appdata\roaming\SanDisk
2013-01-27 01:40:07 -------- d-----w- c:\users\anna\appdata\roaming\SanDisk SecureAccess
2013-01-26 04:09:10 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-01-26 04:02:47 -------- d-----w- c:\users\anna\appdata\roaming\Malwarebytes
2013-01-26 04:02:18 -------- d-----w- c:\programdata\Malwarebytes
2013-01-26 02:52:33 50256 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-01-26 02:51:32 38848 ----a-w- c:\windows\avastSS.scr
2013-01-26 02:51:19 -------- d-----w- c:\programdata\Alwil Software
2013-01-22 12:48:03 -------- d-----w- c:\users\anna\Fiche Workspace
2013-01-22 12:47:35 -------- d-----w- c:\users\anna\.flashcard2000b2bbcbbea95d4722902b620e83b99bd1
2013-01-22 12:47:35 -------- d-----w- c:\program files\flashcard2000
2013-01-22 07:35:04 -------- d-----w- c:\users\anna\appdata\local\Deluxe_Digital_Studios
2013-01-22 06:39:31 -------- d-----w- c:\program files\Digital Copy
2013-01-21 07:11:28 2469760 ----a-w- c:\windows\system32\BootMan.exe
2013-01-21 07:11:28 19840 ----a-w- c:\windows\system32\EuEpmGdi.dll
2013-01-21 07:11:27 86408 ----a-w- c:\windows\system32\setupempdrv03.exe
2013-01-21 07:11:27 8456 ----a-w- c:\windows\system32\EuGdiDrv.sys
2013-01-21 07:11:27 14216 ----a-w- c:\windows\system32\epmntdrv.sys
2013-01-21 07:11:10 -------- d-----w- c:\program files\EASEUS
2013-01-21 06:41:13 503808 ----a-w- C:\Repair_v2.9.1.1.exe
2013-01-20 06:38:32 31344 ----a-w- c:\windows\system32\drivers\cnnctfy2.sys
2013-01-20 05:51:14 -------- d-----w- c:\users\anna\appdata\local\ElevatedDiagnostics
2013-01-20 00:12:42 -------- d-----w- c:\users\anna\{60f8b678-7496-49ac-bd9d-6da2a068e6f0}
2013-01-20 00:12:26 -------- d-----w- c:\program files\Connectify
2013-01-20 00:12:25 -------- d-----w- c:\programdata\Connectify
2013-01-18 13:01:10 -------- d-----w- c:\programdata\CLSoft LTD
2013-01-18 13:00:33 -------- d-----w- c:\program files\SourceTec(36)
2013-01-18 12:58:14 -------- d-----w- c:\programdata\InstallMate
2013-01-18 12:32:50 -------- d-----w- c:\users\anna\appdata\roaming\PeerNetworking
2013-01-18 09:12:56 -------- d-----w- c:\users\anna\appdata\roaming\EurekaLog
2013-01-18 09:12:51 -------- d-----w- c:\programdata\Ralink
2013-01-18 09:03:26 -------- d--h--w- c:\users\anna\{4eefb36e-86a2-4066-aa9b-c86a1d2f5aba}
2013-01-18 09:02:55 238944 ----a-w- c:\windows\system32\RaCoInst.dll
2013-01-18 09:02:55 1164352 ----a-w- c:\windows\system32\drivers\netr28u.sys
2013-01-18 09:02:54 -------- d-----w- c:\programdata\Ralink Driver
2013-01-18 09:02:44 802880 ----a-w- c:\windows\system32\RAIHV.dll
2013-01-18 09:02:44 480608 ----a-w- c:\windows\system32\DiagFunc.dll
2013-01-18 09:02:44 1608768 ----a-w- c:\windows\system32\RaCertMgr.dll
2013-01-18 09:02:44 119648 ----a-w- c:\windows\system32\RAEXTUI.dll
2013-01-18 09:02:44 -------- d-----w- c:\windows\system32\RaLanguages
2013-01-18 09:02:44 -------- d-----w- c:\program files\Ralink
2013-01-18 09:01:10 -------- d-----w- c:\users\anna\appdata\roaming\eCareme
2013-01-18 00:09:00 337920 ----a-w- c:\windows\system32\drivers\rtl8187B.sys
2013-01-18 00:09:00 337920 ----a-w- c:\windows\system\rtl8187B.sys
2013-01-18 00:09:00 -------- d-----w- c:\program files\REALTEK RTL8187B Wireless LAN Driver
2013-01-17 22:44:54 -------- d-----w- c:\program files\VISTA_8169
2013-01-16 11:55:54 -------- d-----w- c:\users\anna\appdata\local\MigWiz
2013-01-16 07:49:52 -------- d-----w- c:\program files\MetaGeek
2013-01-16 07:34:25 -------- d-----w- c:\program files\Microsoft Security Client
2013-01-16 05:49:54 -------- d-----w- c:\windows\system32\NtmsData
2013-01-16 03:30:44 -------- d-----w- c:\users\anna\appdata\local\Avanquest_Software
2013-01-16 03:26:43 -------- d-sh--r- C:\_Backup.RC
2013-01-16 03:11:46 -------- d--h--w- C:\_Backup
2013-01-16 03:11:09 14560 ----a-w- c:\windows\system32\drivers\AQFileRestore.sys
2013-01-16 03:10:46 -------- d-----w- c:\users\anna\appdata\roaming\Avanquest
2013-01-16 03:10:17 -------- d-----w- c:\programdata\Avanquest
2013-01-16 03:10:17 -------- d-----w- c:\program files\Avanquest
2013-01-15 19:32:08 -------- d-----w- c:\users\anna\appdata\local\Chris_Ostler
2013-01-15 15:15:07 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-01-13 21:57:19 -------- d-----w- c:\windows\pss
2013-01-11 11:42:09 -------- d-----w- c:\program files\Wiimm
2013-01-10 06:38:23 -------- d-----w- c:\users\anna\appdata\local\WBFSManager
2013-01-10 06:35:07 -------- d-----w- c:\program files\WBFS
2013-01-09 13:29:56 -------- d-----w- c:\program files\PowerISO
2013-01-09 10:00:57 -------- d-----w- c:\program files\DVD Decrypter
2013-01-09 09:51:51 -------- d-----w- c:\program files\DVD Shrink
2013-01-09 09:51:22 -------- d-----w- c:\users\anna\appdata\local\CRE
2013-01-09 09:07:35 -------- d-----w- c:\program files\Amazon
2013-01-09 08:25:02 -------- d-----w- c:\program files\WBFS to ISO
2013-01-09 06:06:40 204288 ----a-w- c:\windows\system32\ncrypt.dll
2013-01-09 06:01:23 1400832 ----a-w- c:\windows\system32\msxml6.dll
2013-01-09 03:47:06 2048000 ----a-w- c:\windows\system32\win32k.sys
2013-01-07 20:18:51 -------- d-----r- c:\users\anna\appdata\roaming\Brother
2013-01-07 19:52:42 54784 ----a-w- c:\windows\system32\brinsstr.dll
2013-01-07 19:52:39 94208 ----a-r- c:\windows\system32\BrDctF2.dll
2013-01-07 19:52:39 12288 ----a-r- c:\windows\system32\BrDctF2S.dll
2013-01-07 19:52:39 12288 ----a-r- c:\windows\system32\BrDctF2L.dll
2013-01-07 19:52:33 176128 ----a-w- c:\windows\system32\BroSNMP.dll
2013-01-07 19:51:54 126976 ----a-w- c:\windows\system32\BrfxD05a.dll
2013-01-07 19:51:51 73728 ----a-w- c:\windows\system32\BRCrypt.dll
2013-01-07 19:51:51 61440 ----a-w- c:\windows\system32\BrMfNt.dll
2013-01-07 19:51:51 163840 ----a-w- c:\windows\system32\NSSearch.dll
2013-01-07 19:51:51 106496 ----a-w- c:\windows\system32\BrMuSNMP.dll
2013-01-07 19:51:47 131072 ----a-w- c:\windows\brunin03.dll
2013-01-07 19:49:10 -------- d-----w- c:\programdata\Brother
2013-01-05 08:33:02 -------- d-----w- c:\program files\Wyse
2013-01-03 17:25:45 -------- d-----w- c:\program files\Dropbox
2013-01-02 07:24:15 -------- d-----w- c:\users\anna\appdata\local\Wisdom-soft
2013-01-02 07:23:06 -------- d-----w- c:\program files\Wisdom-soft ScreenHunter 6.0 Free
2013-01-02 02:07:33 -------- d-----w- c:\programdata\FreeRIP
2013-01-02 01:28:53 -------- d-----w- c:\program files\Audacity
2013-01-01 18:28:12 -------- d-----w- c:\users\anna\appdata\roaming\MAGIX
2013-01-01 18:26:46 -------- d-----w- c:\programdata\MAGIX
2013-01-01 18:05:43 -------- d-----w- c:\users\anna\appdata\roaming\mkvtoolnix
.
==================== Find3M ====================
.
2013-01-11 10:05:26 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-11 10:05:26 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-16 13:12:54 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 10:50:29 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-13 20:29:04 354216 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2012-11-08 18:29:12 1402312 ----a-w- c:\windows\system32\msxml4.dll
2012-11-02 10:18:17 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-11-02 08:26:06 23040 ----a-w- c:\windows\system32\dpnsvr.exe
.
============= FINISH: 12:08:43.18 ===============
Attached File  attach.txt   922bytes   1 downloads

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:07 PM

Posted 30 January 2013 - 10:27 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 February 2013 - 02:00 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:07 PM

Posted 06 February 2013 - 01:56 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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