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Locked files


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3 replies to this topic

#1 Rob17

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Posted 28 January 2013 - 06:45 AM

If anyone can help it would be really appreciated. I recently got a virus on my laptop from met police ukash. I have successfully deleted the virus but a lot of my files still cannot be opened.

Can someone please help me to retrieve them as i have a lot of documents and pictures that are important to me.

Thanks!!

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#2 The Dark Knight

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Posted 01 February 2013 - 06:38 PM

Hello and welcome to BleepingComputer. I am The Dark Knight and will be assisting you. Please ask questions if anything is unclear. :welcome:

  • Please download DDS by sUBs from one of the following links. Save it to your Desktop.


    NOTE: Before scanning, make sure all other running programs are closed.
    There shouldn't be any scheduled antivirus scans running while the scan is being performed.
    Do not use your computer for anything else during the scan.
  • Double click on the DDS icon and allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.

Edited by The Dark Knight, 01 February 2013 - 06:38 PM.

If you make yourself more than just a man, if you devote yourself to an ideal...you become something else entirely. A legend, Mr. Wayne, a legend!


If I have helped you please consider donating to the Neuroscience Research Institute.


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#3 The Dark Knight

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Posted 08 February 2013 - 07:21 AM

Do you still require help?


If you make yourself more than just a man, if you devote yourself to an ideal...you become something else entirely. A legend, Mr. Wayne, a legend!


If I have helped you please consider donating to the Neuroscience Research Institute.


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#4 The Dark Knight

The Dark Knight

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Posted 15 February 2013 - 04:13 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any [ulr=http://www.bleepingcomputer.com/forums/index.php?act=members&max_results=20&filter=9&sort_order=asc&sort_key=members_display_name]Moderator[/url] a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

If you make yourself more than just a man, if you devote yourself to an ideal...you become something else entirely. A legend, Mr. Wayne, a legend!


If I have helped you please consider donating to the Neuroscience Research Institute.


Posted Image
Posted Image





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