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google&related web sites dont work -hijackthis report


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6 replies to this topic

#1 nl.yesim

nl.yesim

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Posted 28 January 2013 - 06:30 AM

Google and related web sites don't work. I need help. Iahve hijack this report.Can someone help me? Thank you very much in advance.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:26:08, on 28.01.2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\mmm.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Documents and Settings\XPlus 2009\Belgelerim\Karşıdan Yüklenenler\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://kutuphane.kocaeli.edu.tr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 194.27.72.27:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: NCH EN - {37483b40-c254-4a72-bda4-22ee90182c1e} - C:\Program Files\NCH_EN\prxtbNCH_.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Oturum Açma Yardım Aracı - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: NCH EN Toolbar - {37483b40-c254-4a72-bda4-22ee90182c1e} - C:\Program Files\NCH_EN\prxtbNCH_.dll
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [RightClick Menu] C:\WINDOWS\system32\mmm.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O8 - Extra context menu item: Microsoft Excel'e Gö&nder - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Araştır - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O22 - SharedTaskScheduler: Browseui önceden yükleyicisi - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Bileşen Katergorileri önbellek daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Servisi (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 7420 bytes

BC AdBot (Login to Remove)

 


#2 gringo_pr

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Posted 28 January 2013 - 08:57 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 nl.yesim

nl.yesim
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Posted 29 January 2013 - 05:00 AM

THANK YOU VERY MUCH. EVERYTHING SEEMS TO WORK JUST FINE. YOU SAVED MY LIFE.
THANK YOU THANK THANK YOU :)))))



Results of screen317's Security Check version 0.99.57

Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Ltfen WMIC yklenirken bekleyin.
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 11
Java version out of Date!
Adobe Flash Player 11.5.502.146
Adobe Reader XI
Mozilla Firefox (18.0.1)
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C::
````````````````````End of Log``````````````````````




# AdwCleaner v2.109 - Bu rapor 29/01/2013 tarihinde 11:36:58'te olusturuldu

# Son güncelleme 26/01/2013 tarihinde, Xplode tarafindan
# Isletim sistemi : Microsoft Windows XP Service Pack 3 (32 bits)
# Kullanici : XPlus 2009 - TNCTR2
# Mod : Normal
# Dosya konumu : C:\Documents and Settings\XPlus 2009\Belgelerim\Karşıdan Yüklenenler\adwcleaner.exe
# Seçenek [Sil]


***** [Servisler] *****


***** [Dosyalar / Klasörler] *****

Dosya Silindi : C:\END
Klasör Silindi : C:\Documents and Settings\NetworkService\Local Settings\Application Data\NCH_EN
Klasör Silindi : C:\Documents and Settings\XPlus 2009\Local Settings\Application Data\Conduit
Klasör Silindi : C:\Documents and Settings\XPlus 2009\Local Settings\Application Data\NCH_EN
Klasör Silindi : C:\Program Files\Common Files\AVG Secure Search
Klasör Silindi : C:\Program Files\Conduit
Klasör Silindi : C:\Program Files\NCH_EN
Silindi restarttan sonra : C:\Documents and Settings\XPlus 2009\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\gclijllifhfpomppedeljakfegbcpojn

***** [Registry] *****

De?er Silindi : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{37483B40-C254-4A72-BDA4-22EE90182C1E}]
De?er Silindi : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
De?er Silindi : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{37483B40-C254-4A72-BDA4-22EE90182C1E}]
Registry Key'i Silindi : HKCU\Software\AppDataLow\Software\Conduit
Registry Key'i Silindi : HKCU\Software\Conduit
Registry Key'i Silindi : HKCU\Software\Google\Chrome\Extensions\gclijllifhfpomppedeljakfegbcpojn
Registry Key'i Silindi : HKCU\Software\IGearSettings
Registry Key'i Silindi : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Registry Key'i Silindi : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{37483B40-C254-4A72-BDA4-22EE90182C1E}
Registry Key'i Silindi : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Registry Key'i Silindi : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{37483B40-C254-4A72-BDA4-22EE90182C1E}
Registry Key'i Silindi : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Registry Key'i Silindi : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Registry Key'i Silindi : HKCU\Software\NCH_EN
Registry Key'i Silindi : HKCU\Software\SmartBar
Registry Key'i Silindi : HKCU\Toolbar
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\CLSID\{125B7A09-B405-46FB-95FB-96CF6B72992D}
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\CLSID\{37483B40-C254-4A72-BDA4-22EE90182C1E}
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\Toolbar.CT2801948
Registry Key'i Silindi : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Registry Key'i Silindi : HKLM\Software\Conduit
Registry Key'i Silindi : HKLM\SOFTWARE\Google\Chrome\Extensions\gclijllifhfpomppedeljakfegbcpojn
Registry Key'i Silindi : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{145D3EFB-DB19-4770-9782-2AF1EC50BD65}
Registry Key'i Silindi : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AA88162B-D36F-4E52-9378-047E54A9D534}
Registry Key'i Silindi : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Registry Key'i Silindi : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\NCH_EN Toolbar
Registry Key'i Silindi : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{37483B40-C254-4A72-BDA4-22EE90182C1E}
Registry Key'i Silindi : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{125B7A09-B405-46FB-95FB-96CF6B72992D}
Registry Key'i Silindi : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Registry Key'i Silindi : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\NCH_EN Toolbar
Registry Key'i Silindi : HKLM\Software\NCH_EN

***** [Browser'lar] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry temiz.

-\\ Mozilla Firefox v18.0.1 (tr)

Dosya : C:\Documents and Settings\XPlus 2009\Application Data\Mozilla\Firefox\Profiles\lqg3bjsp.default-1357938275569\prefs.js

[OK] Dosya temiz.

-\\ Google Chrome v [Versiyon tespit edilemedi]

Dosya : C:\Documents and Settings\XPlus 2009\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] Dosya temiz.

*************************

AdwCleaner[S1].txt - [5122 octets] - [29/01/2013 11:36:58]

########## EOF - C:\AdwCleaner[S1].txt - [5182 octets] ##########







RogueKiller V8.4.3 [Jan 27 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : XPlus 2009 [Admin rights]
Mode : Remove -- Date : 01/29/2013 12:01:19
| ARK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (194.27.72.27:8080) -> NOT REMOVED, USE PROXYFIX
[HJ] HKLM\[...]\SystemRestore : DisableSR (1) -> REPLACED (0)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowHelp (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: IC25N040ATMR04-0 +++++
--- User ---
[MBR] 4cef90db0cdac65d5f8ffc8d58049d43
[BSP] 272f54149cad8943fe9896d51b4ed6f4 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 23642 Mo
1 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 48419910 | Size: 14511 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_01292013_02d1201.txt >>
RKreport[1]_S_01292013_02d1201.txt ; RKreport[2]_D_01292013_02d1201.txt

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 January 2013 - 07:26 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 01 February 2013 - 10:22 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 February 2013 - 12:17 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:03:40 PM

Posted 08 February 2013 - 02:53 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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