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can't run device manager


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#1 TongaJim

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Posted 27 January 2013 - 07:42 PM

I am running Xp SP3. I cannot run the device manager. When I go to Control Panel > System >Hardware tab and click the Device Manager bar I get the error message, Cannot find 'mmc.exe'

Have I managed to corrupt things? Can I repair matters with the Xp system disk?

Any suggestions would be appreciated.

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#2 noknojon

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Posted 27 January 2013 - 07:59 PM

Hello -
Just to try another way into Device Manager > Click Start > Right click on My Computer > Left click on Manage > Cevice Manager should be at the bottom or the "Top set of Items" -

Do you have it listed there ??

Thank You -

#3 TongaJim

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Posted 27 January 2013 - 09:34 PM

Hi noknojon ...

When I L Click Manage I am presented with the 'Open With' menu box with about 30 or 40 programs, none of which are Device Manager.

Jim

#4 Nanobyte

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Posted 28 January 2013 - 07:35 PM

I normally use a shortcut %windir%\System32\devmgmt.msc. You can also use Start/Run/then type devmgmt.msc . If neither work, check that the file exists in the first mentioned location.

#5 TongaJim

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Posted 28 January 2013 - 10:31 PM

Still no joy. I looked and learned that WINDOWS\System32\devmgmt.msc doesn't exist.

#6 Nanobyte

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Posted 29 January 2013 - 01:09 AM

You could run sfc to check and repair system files. There is a BC guide here.

#7 TongaJim

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Posted 29 January 2013 - 12:26 PM

Hi again...

Still no joy.

I ran SFC.EXE \SCANNOW and it seem,ed to run successfully. It asked me to insert my XP disk and SFC accessed the disk a lot. Probably took 45 minutes to complete. When SFC was finished I went to Microsoft's update site and jumped through their hoops. When that was complete I restarted my computer. STILL NO JOY!!

Any further suggestions? BTW I see where you got the name fot this forum. Bleeping Computer!!

Jim

#8 Allan

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Posted 29 January 2013 - 12:40 PM

Please do a search on your system for devmgmt.msc

#9 TongaJim

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Posted 29 January 2013 - 01:35 PM

I find devmgmt.msc in C:\WINDOWS/System32

It is in there only since I ran SFC.

#10 Allan

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Posted 29 January 2013 - 02:09 PM

Go to START - RUN and type: devmgmt.msc (then press ENTER)

#11 TongaJim

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Posted 29 January 2013 - 05:32 PM

He gives me my 'Open with' dialog box with a whole list of various applications. ??

#12 Allan

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Posted 29 January 2013 - 05:33 PM

I suggest you do a repair install:

Boot to the XP CD and choose the SECOND repair option, allowing XP to install on top of itself. After completion you'll need to go to Windows Update and download & install all updates (except for hardware & driver related updates, which should never be downloaded from Windows Update - only from the OEM websites). Here is a clear tutorial on how to perform a repair install: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/


#13 TongaJim

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Posted 29 January 2013 - 05:44 PM

Thanks for all your help. i'll take a swing at that later this evening and will leave a post with my results.

Thanks, again.

Jim

#14 Nanobyte

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Posted 29 January 2013 - 08:17 PM

He gives me my 'Open with' dialog box with a whole list of various applications. ??

That does not make sense. You are left clicking the Start button in the bottom left corner followed by left clicking the Run above? I've never had anything like that, only "...application cannot be found".

You have found devmgmt.msc in Windows\System32. Try double-clicking that file.
Edit: FYI if I right-click on devmgmt.msc then "Open with", the correct application is "Microsoft Management Console". "mmc.exe" is in the same System32 folder if you have to Browse. If that works your system is still screwed up.

Is your PC clean of any malware?

Edited by Nanobyte, 29 January 2013 - 08:37 PM.


#15 TongaJim

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Posted 30 January 2013 - 12:59 AM

welcome to the fray, Nanobyte...

Perhaps we are on to something... mmc.exe doesn't exist on my machine.

Jim




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