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Trojan JS/Reveton.A virus


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3 replies to this topic

#1 Maggot09

Maggot09

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  • Local time:01:11 AM

Posted 27 January 2013 - 05:47 PM

I couldn't install new software my company bought onto my computer. So my I.T. guy told me to run Malwarebytes and when Malware found a version of the Trojan JS virus on my machine he told me to run Combo Fix (which I now know after reading your prep. post I shouln't have) and he also had me run the Kaspersky TDSKiller. Now I still can't install my software!!! The software is a zipfile I downloaded directly from the companies web site. when I try to unzip the files I get an error code 0X8004005: unspecified error. Please help.....here is my dds.log



DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457
Run by JohnB at 17:23:09 on 2013-01-27
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8126.6166 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Security Runtime\sntlsrtsrvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files (x86)\Common Files\Sage\LS1\ServiceHost\1.0\Sage.LS1.ServiceHost.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Pervasive Software\PSQL\bin\w3dbsmgr.exe
C:\Program Files (x86)\Sage\SIM\Client\SimNotify.exe
C:\Program Files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SimNotify.exe] C:\Program Files (x86)\Sage\SIM\Client\SimNotify.exe
mRun: [ADSK DLMSession] C:\Program Files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\STARTP~1.LNK - C:\Windows\Installer\{0A3238D7-AB32-1030-B717-F3E3F18B4A8C}\WGE.14A03FCD_EA43_4130_A5C0_F02D38895A13.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 216.41.101.15 204.17.65.2
TCP: Interfaces\{03370F4A-5EE2-47ED-B80B-B1976CC444DF} : DHCPNameServer = 216.41.101.15 204.17.65.2
SSODL: WebCheck - <orphaned>
x64-TB: g VLCapp.com Search.us.com Toolbar: {3708FA73-AD1B-429D-9046-0664A2329269} - C:\Users\JohnB\AppData\Local\TNT2\Profiles\10297\passport64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\JohnB\AppData\Roaming\Mozilla\Firefox\Profiles\59bnnixy.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com/
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]
R2 Autodesk Content Service;Autodesk Content Service;C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [2012-1-31 19232]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-3-20 128456]
R2 Sage.LS1.ServiceHost.1.0;Sage Service Host (v1.0);C:\Program Files (x86)\Common Files\Sage\LS1\ServiceHost\1.0\Sage.LS1.ServiceHost.exe [2010-4-7 107816]
R2 Sentinel64;Sentinel64;C:\Windows\System32\drivers\sentinel64.sys [2012-9-27 145448]
R2 SentinelKeysServer;Sentinel Keys Server;C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe [2011-9-22 374304]
R2 SentinelSecurityRuntime;Sentinel Security Runtime;C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Security Runtime\sntlsrtsrvr.exe [2011-9-22 292384]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;C:\Windows\System32\drivers\e1k62x64.sys [2009-6-22 273072]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-6-23 56344]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]
R3 RTL8023x64;Realtek 10/100 NIC Family NDIS x64 Driver;C:\Windows\System32\drivers\Rtnic64.sys [2008-7-22 60416]
R3 SNTUSB64;SafeNet USB SuperPro/UltraPro/HardwareKey;C:\Windows\System32\drivers\SNTUSB64.SYS [2011-9-22 63528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SageInstMgrClient;Sage Installation Manager Client;C:\Program Files (x86)\Sage\SIM\Client\Sage.Sim.Client.WindowsService.exe [2010-4-14 15144]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2011-4-12 71168]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-9-20 1432400]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-9-13 1255736]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADScriptFile=C:\Windows\System32\notepad.exe "%1"
.
=============== Created Last 30 ================
.
2013-01-27 21:45:04 -------- d-sh--w- C:\$RECYCLE.BIN
2013-01-27 20:37:45 9161176 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3EE7BA1D-814D-453A-8BEA-54B098D19A5C}\mpengine.dll
2013-01-25 18:43:57 9161176 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-01-25 18:16:04 208216 ----a-w- C:\Windows\System32\drivers\53247871.sys
2013-01-25 15:57:42 -------- d-----w- C:\TDSSKiller_Quarantine
2013-01-25 15:27:31 98816 ----a-w- C:\Windows\sed.exe
2013-01-25 15:27:31 256000 ----a-w- C:\Windows\PEV.exe
2013-01-25 15:27:31 208896 ----a-w- C:\Windows\MBR.exe
2013-01-24 22:03:22 -------- d-----w- C:\Program Files (x86)\DWG TrueView 2013
2013-01-24 21:49:08 -------- d-----w- C:\Program Files (x86)\Common Files\Business Objects
2013-01-24 21:41:01 -------- d-----w- C:\Program Files (x86)\Microsoft WSE
2013-01-24 21:24:47 -------- d-----w- C:\Program Files\Common Files\Autodesk Shared
2013-01-24 21:23:03 -------- d-----w- C:\Program Files (x86)\FARO
2013-01-24 21:23:00 77656 ----a-w- C:\Windows\System32\XAPOFX1_5.dll
2013-01-24 21:23:00 74072 ----a-w- C:\Windows\SysWow64\XAPOFX1_5.dll
2013-01-24 21:23:00 527192 ----a-w- C:\Windows\SysWow64\XAudio2_7.dll
2013-01-24 21:23:00 518488 ----a-w- C:\Windows\System32\XAudio2_7.dll
2013-01-24 21:23:00 239960 ----a-w- C:\Windows\SysWow64\xactengine3_7.dll
2013-01-24 21:23:00 176984 ----a-w- C:\Windows\System32\xactengine3_7.dll
2013-01-24 21:21:59 393576 ----a-w- C:\Windows\System32\xactengine2_6.dll
2013-01-24 14:36:24 -------- d-----w- C:\Users\JohnB\AppData\Local\LogMeIn Rescue Applet
2013-01-24 14:15:49 -------- d-----w- C:\Users\JohnB\AppData\Roaming\ParetoLogic
2013-01-24 14:15:49 -------- d-----w- C:\Users\JohnB\AppData\Roaming\DriverCure
2013-01-24 14:15:00 -------- d-----w- C:\ProgramData\ParetoLogic
2013-01-24 13:13:05 -------- d-----w- C:\Windows\SysWow64\Adobe
2013-01-21 16:44:21 -------- d-----w- C:\Users\JohnB\AppData\Local\Programs
2012-12-29 07:54:24 550328 ----a-w- C:\Windows\SysWow64\nvStreaming.exe
.
==================== Find3M ====================
.
2012-12-29 08:40:27 6382008 ----a-w- C:\Windows\System32\nvcpl.dll
2012-12-29 08:40:27 3455416 ----a-w- C:\Windows\System32\nvsvc64.dll
2012-12-29 08:40:11 2923201 ----a-w- C:\Windows\System32\nvcoproc.bin
2012-12-29 08:40:09 63928 ----a-w- C:\Windows\System32\nvshext.dll
2012-12-29 08:40:09 118712 ----a-w- C:\Windows\System32\nvmctray.dll
2012-12-21 18:17:22 859072 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-12-21 18:17:22 779704 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe
2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll
2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-11-09 05:45:32 750592 ----a-w- C:\Windows\System32\win32spl.dll
2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-11-09 04:43:04 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll
2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-11-02 05:59:11 478208 ----a-w- C:\Windows\System32\dpnet.dll
2012-11-02 05:11:31 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
2012-11-01 05:43:42 2002432 ----a-w- C:\Windows\System32\msxml6.dll
2012-11-01 05:43:42 1882624 ----a-w- C:\Windows\System32\msxml3.dll
2012-11-01 04:47:54 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-11-01 04:47:54 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
.
============= FINISH: 17:23:36.76 ===============

Attached Files


Edited by Queen-Evie, 29 January 2013 - 05:20 PM.
changed topic title as requested by the OP


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#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 36,402 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:11:11 PM

Posted 01 February 2013 - 03:13 PM

Greetings Maggot09 and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that. :thumbup2:


===================================================


Ground Rules:

  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
  • When you post your reply, do not use the Posted Image button but use the Posted Image button instead.
  • In the upper right hand corner of the topic you will see the Posted Image button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:

===================================================


Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far.

I would like to look at the Combofix and TDSSKiller logs. In addition please rerun DDS so I have an up to date picture of your computer. In addition to running DDS please do this for me if you don't mind.

What type of software are you trying to install?


===================================================


Obtaining Current ComboFix.txt

--------------------

Please copy and paste the contents of the following file in your reply.

C:\ComboFix.txt


===================================================


Posting Previous TDSSKiller log

--------------------

  • Using Windows Explorer navigate to the root directory (normally c:\)
  • Locate the TDSSKiller log which will be named similar to:

    TDSSKiller_version_date_time_log.txt
  • Copy and paste the contents of that document in your reply

===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • DDS log
  • Attach log
  • Combofix log
  • TDSSKiller log
  • What software?

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
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Posted 05 February 2013 - 09:40 AM

Greetings,


===================================================


3 Day Bump

It has been more than 3 days since my last post.

  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 36,402 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:11:11 PM

Posted 07 February 2013 - 03:45 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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