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Google search redirect virus


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19 replies to this topic

#1 JimKFX700

JimKFX700

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Posted 27 January 2013 - 11:17 AM

Hi,

Thursday morning my redirected problems started. I get redirected to websearchresults and livesearch. I did a quick scam but all it found were tracking cookies. It didn't help. I did a full scan but that didn't help either. So I shut down the computer and went to work. Thursday night, no internet access. I don't think it was related. Friday morning internet access is back. Saturday I tried to find a solution on Norton support and it brought me to Norton Power Eraser. Ran it and it found nothing, so I started reading the Norton forums and found that other people have had a similar problem and I was directed to bleepingcomputer.com

It looks like the solution is a multi step process and is beyond my capabilities, so I'm here asking for help.

Thanks,
Jim

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.11.2
Run by Jimmy at 10:44:06 on 2013-01-27
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4095.2354 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Windows\System32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://finance.yahoo.com/
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRun: [Adobe] rundll32 "C:\Users\Jimmy\AppData\Local\Apple\Adobe\wzftebiu.dll",NVCoInstallerW
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 167.206.245.129 167.206.245.130
TCP: Interfaces\{A754271C-F323-49F0-8AB8-227E1CD6A46E} : DHCPNameServer = 167.206.245.129 167.206.245.130
SSODL: WebCheck - <orphaned>
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0604000.009\symds64.sys [2012-10-1 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0604000.009\symefa64.sys [2012-10-1 1129120]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-1-15 1388120]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\0604000.009\ccsetx64.sys [2012-10-1 167072]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130124.001\IDSviA64.sys [2013-1-25 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0604000.009\ironx64.sys [2012-10-1 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0604000.009\symnets.sys [2012-10-1 405624]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccsvchst.exe [2012-10-1 138272]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-2 382824]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2012-8-28 92632]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-11-30 1255736]
.
=============== Created Last 30 ================
.
2013-01-26 19:39:54 859552 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-01-26 19:39:35 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-01-26 16:32:39 -------- d-----w- C:\Users\Jimmy\AppData\Local\NPE
2013-01-08 23:57:53 424960 ----a-w- C:\Windows\System32\KernelBase.dll
.
==================== Find3M ====================
.
2013-01-26 19:39:29 780192 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-01-09 01:12:19 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-01-09 01:12:19 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-12-16 16:52:02 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:40:45 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:25:27 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:25:19 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-07 05:41:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 05:35:34 2745856 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 05:04:20 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 04:57:38 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 03:21:08 45568 ----a-w- C:\Windows\SysWow64\oflc-nz.rs
2012-11-30 05:50:00 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-11-30 05:50:00 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-11-30 05:50:00 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-11-30 05:49:28 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-11-30 05:46:35 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-11-30 05:06:50 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-11-30 05:06:49 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:33:03 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-11-30 02:56:36 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-11-30 02:56:35 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-11-30 02:56:34 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-11-30 02:56:33 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-11-30 02:51:41 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:51:41 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:51:41 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:51:41 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-11-23 03:45:35 3147264 ----a-w- C:\Windows\System32\win32k.sys
2012-11-22 10:32:45 801280 ----a-w- C:\Windows\System32\usp10.dll
2012-11-22 09:33:26 627712 ----a-w- C:\Windows\SysWow64\usp10.dll
2012-11-20 05:55:59 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-11-20 05:10:07 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-11-09 05:34:53 751104 ----a-w- C:\Windows\System32\win32spl.dll
2012-11-09 05:34:27 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-11-09 04:49:55 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll
2012-11-09 04:49:37 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-11-02 05:30:41 2001408 ----a-w- C:\Windows\System32\msxml6.dll
2012-11-02 05:30:40 1880064 ----a-w- C:\Windows\System32\msxml3.dll
2012-11-02 05:27:51 478208 ----a-w- C:\Windows\System32\dpnet.dll
2012-11-02 04:50:33 1388544 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-11-02 04:50:33 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-11-02 04:48:28 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
.
============= FINISH: 10:44:16.32 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 27 January 2013 - 12:30 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 JimKFX700

JimKFX700
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Posted 27 January 2013 - 02:26 PM

Results of screen317's Security Check version 0.99.57
Windows 7 x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 11
Adobe Reader 10.1.5 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


# AdwCleaner v2.109 - Logfile created 01/27/2013 at 14:11:01
# Updated 26/01/2013 by Xplode
# Operating system : Windows 7 Professional (64 bits)
# User : Jimmy - JIMMY-PC
# Boot Mode : Normal
# Running from : C:\Users\Jimmy\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [612 octets] - [27/01/2013 14:11:01]

########## EOF - C:\AdwCleaner[S1].txt - [671 octets] ##########

Searches are still being redirected.

Norton 360 will not allow RogueKiller to download. It claims its unsafe.

Thanks,
Jim

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 27 January 2013 - 03:08 PM

turn Norton off and try to download it again


Norton will most likely complain about other tools we will need to use




gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 JimKFX700

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Posted 27 January 2013 - 03:25 PM

RogueKiller V8.4.3 [Jan 27 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Jimmy [Admin rights]
Mode : Scan -- Date : 01/27/2013 15:15:56
| ARK || MBR |

Bad processes : 2
[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\Jimmy\AppData\Local\Apple\Adobe\wzftebiu.dll -> KILLED [TermProc]
[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\Jimmy\AppData\Local\Apple\Adobe\wzftebiu.dll -> KILLED [TermProc]

Registry Entries : 5
[RUN][SUSP PATH] HKCU\[...]\Run : Adobe (rundll32 "C:\Users\Jimmy\AppData\Local\Apple\Adobe\wzftebiu.dll",NVCoInstallerW) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-781122131-1069397248-451141435-1001[...]\Run : Adobe (rundll32 "C:\Users\Jimmy\AppData\Local\Apple\Adobe\wzftebiu.dll",NVCoInstallerW) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

Particular Files / Folders:

Driver : [NOT LOADED]

HOSTS File:
--> C:\Windows\system32\drivers\etc\hosts



MBR Check:

+++++ PhysicalDrive0: ST350032 0AS SCSI Disk Device +++++
--- User ---
[MBR] 94962d891c1ac6477789b46607e3fe45
[BSP] de41d640735ba65373d6915dc481a508 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 476938 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

+++++ PhysicalDrive1: Generic STORAGE DEVICE USB Device +++++
Error reading User MBR!
User = LL1 ... OK!
Error reading LL2 MBR!

+++++ PhysicalDrive2: Generic STORAGE DEVICE USB Device +++++
Error reading User MBR!
User = LL1 ... OK!
Error reading LL2 MBR!

+++++ PhysicalDrive3: Generic STORAGE DEVICE USB Device +++++
Error reading User MBR!
User = LL1 ... OK!
Error reading LL2 MBR!

+++++ PhysicalDrive4: Generic STORAGE DEVICE USB Device +++++
Error reading User MBR!
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[1]_S_01272013_02d1515.txt >>
RKreport[1]_S_01272013_02d1515.txt

The search redirects seem to have stopped.

Jim

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:23 PM

Posted 27 January 2013 - 06:15 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 JimKFX700

JimKFX700
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:09:23 PM

Posted 27 January 2013 - 07:15 PM

ComboFix 13-01-27.03 - Jimmy 01/27/2013 18:56:32.1.2 - x64
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4095.2958 [GMT -5:00]
Running from: c:\users\Jimmy\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-12-28 to 2013-01-28 )))))))))))))))))))))))))))))))
.
.
2013-01-28 00:00 . 2013-01-28 00:00 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-01-28 00:00 . 2013-01-28 00:00 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-26 19:40 . 2013-01-26 19:40 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-01-26 19:39 . 2013-01-26 19:39 859552 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-01-26 19:39 . 2013-01-26 19:39 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-01-26 19:39 . 2013-01-26 19:39 -------- d-----w- c:\program files (x86)\Java
2013-01-26 16:32 . 2013-01-26 17:03 -------- d-----w- c:\users\Jimmy\AppData\Local\NPE
2013-01-08 23:57 . 2012-11-30 05:50 362496 ----a-w- c:\windows\system32\wow64win.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-26 19:39 . 2010-12-17 22:47 780192 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-01-09 04:01 . 2010-12-06 22:58 67599240 ----a-w- c:\windows\system32\MRT.exe
2013-01-09 01:12 . 2012-03-31 20:49 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-09 01:12 . 2011-07-19 21:34 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-16 16:52 . 2012-12-21 13:03 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:40 . 2012-12-21 13:03 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:25 . 2012-12-21 13:03 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:25 . 2012-12-21 13:03 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-11-30 04:56 . 2013-01-08 23:57 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-11-14 07:06 . 2012-12-13 01:51 17811968 ----a-w- c:\windows\system32\mshtml.dll
2012-11-14 06:32 . 2012-12-13 01:50 10925568 ----a-w- c:\windows\system32\ieframe.dll
2012-11-14 06:11 . 2012-12-13 01:51 2312704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 06:04 . 2012-12-13 01:51 1346048 ----a-w- c:\windows\system32\urlmon.dll
2012-11-14 06:04 . 2012-12-13 01:51 1392128 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 06:02 . 2012-12-13 01:51 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 06:02 . 2012-12-13 01:51 237056 ----a-w- c:\windows\system32\url.dll
2012-11-14 05:59 . 2012-12-13 01:51 85504 ----a-w- c:\windows\system32\jsproxy.dll
2012-11-14 05:58 . 2012-12-13 01:51 816640 ----a-w- c:\windows\system32\jscript.dll
2012-11-14 05:57 . 2012-12-13 01:51 599040 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 05:57 . 2012-12-13 01:51 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 05:55 . 2012-12-13 01:51 2144768 ----a-w- c:\windows\system32\iertutil.dll
2012-11-14 05:55 . 2012-12-13 01:51 729088 ----a-w- c:\windows\system32\msfeeds.dll
2012-11-14 05:53 . 2012-12-13 01:51 96768 ----a-w- c:\windows\system32\mshtmled.dll
2012-11-14 05:52 . 2012-12-13 01:51 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-14 05:46 . 2012-12-13 01:51 248320 ----a-w- c:\windows\system32\ieui.dll
2012-11-14 02:09 . 2012-12-13 01:51 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2012-11-14 01:58 . 2012-12-13 01:51 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2012-11-14 01:57 . 2012-12-13 01:51 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2012-11-14 01:49 . 2012-12-13 01:51 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2012-11-14 01:48 . 2012-12-13 01:51 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-11-14 01:44 . 2012-12-13 01:51 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-11-09 05:34 . 2012-12-13 00:47 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-09 04:49 . 2012-12-13 00:47 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-11-02 05:27 . 2012-12-13 00:47 478208 ----a-w- c:\windows\system32\dpnet.dll
2012-11-02 04:48 . 2012-12-13 00:47 376832 ----a-w- c:\windows\SysWow64\dpnet.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-11-30 39408]
"TomTomHOME.exe"="c:\program files (x86)\TomTom HOME 2\TomTomHOMERunner.exe" [2012-08-28 247768]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-09-08 421888]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-01 1255736]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604000.009\SYMDS64.SYS [2012-03-29 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604000.009\SYMEFA64.SYS [2012-05-22 1129120]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-01-16 1388120]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604000.009\ccSetx64.sys [2012-06-07 167072]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130124.001\IDSvia64.sys [2012-09-01 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604000.009\Ironx64.SYS [2012-03-29 190072]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604000.009\SYMNETS.SYS [2012-03-29 405624]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe [2012-06-16 138272]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2012-08-28 92632]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-31 01:12]
.
2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-11-30 01:28]
.
2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-11-30 01:28]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://finance.yahoo.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 167.206.245.129 167.206.245.130
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.0.9\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-01-27 19:02:26
ComboFix-quarantined-files.txt 2013-01-28 00:02
.
Pre-Run: 88,148,807,680 bytes free
Post-Run: 88,006,733,824 bytes free
.
- - End Of File - - A9963BF115D6316191478A75683CC20B

Combofix complained that Norton was still running, so I turned every thing off for 5 hours. It still thought Norton was running, so I perminately turned everything off.

The computer seem fine. The search redirects are still gone, but I have not rebooted the computer yet.

Jim

#8 JimKFX700

JimKFX700
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:09:23 PM

Posted 27 January 2013 - 08:53 PM

I rebooted the computer and it seems fine.

Thanks,
Jim

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:23 PM

Posted 27 January 2013 - 09:49 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 JimKFX700

JimKFX700
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  • Local time:09:23 PM

Posted 28 January 2013 - 07:25 AM

ComboFix 13-01-27.03 - Jimmy 01/28/2013 6:44.2.2 - x64
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4095.2910 [GMT -5:00]
Running from: c:\users\Jimmy\Desktop\ComboFix.exe
Command switches used :: c:\users\Jimmy\Desktop\CFScript.txt
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-12-28 to 2013-01-28 )))))))))))))))))))))))))))))))
.
.
2013-01-28 11:48 . 2013-01-28 11:48 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-01-28 11:48 . 2013-01-28 11:48 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-26 19:40 . 2013-01-26 19:40 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-01-26 19:39 . 2013-01-26 19:39 859552 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-01-26 19:39 . 2013-01-26 19:39 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-01-26 19:39 . 2013-01-26 19:39 -------- d-----w- c:\program files (x86)\Java
2013-01-26 16:32 . 2013-01-26 17:03 -------- d-----w- c:\users\Jimmy\AppData\Local\NPE
2013-01-08 23:57 . 2012-11-30 05:50 362496 ----a-w- c:\windows\system32\wow64win.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-26 19:39 . 2010-12-17 22:47 780192 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-01-09 04:01 . 2010-12-06 22:58 67599240 ----a-w- c:\windows\system32\MRT.exe
2013-01-09 01:12 . 2012-03-31 20:49 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-09 01:12 . 2011-07-19 21:34 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-16 16:52 . 2012-12-21 13:03 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:40 . 2012-12-21 13:03 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:25 . 2012-12-21 13:03 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:25 . 2012-12-21 13:03 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-11-30 04:56 . 2013-01-08 23:57 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-11-14 07:06 . 2012-12-13 01:51 17811968 ----a-w- c:\windows\system32\mshtml.dll
2012-11-14 06:32 . 2012-12-13 01:50 10925568 ----a-w- c:\windows\system32\ieframe.dll
2012-11-14 06:11 . 2012-12-13 01:51 2312704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 06:04 . 2012-12-13 01:51 1346048 ----a-w- c:\windows\system32\urlmon.dll
2012-11-14 06:04 . 2012-12-13 01:51 1392128 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 06:02 . 2012-12-13 01:51 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 06:02 . 2012-12-13 01:51 237056 ----a-w- c:\windows\system32\url.dll
2012-11-14 05:59 . 2012-12-13 01:51 85504 ----a-w- c:\windows\system32\jsproxy.dll
2012-11-14 05:58 . 2012-12-13 01:51 816640 ----a-w- c:\windows\system32\jscript.dll
2012-11-14 05:57 . 2012-12-13 01:51 599040 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 05:57 . 2012-12-13 01:51 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 05:55 . 2012-12-13 01:51 2144768 ----a-w- c:\windows\system32\iertutil.dll
2012-11-14 05:55 . 2012-12-13 01:51 729088 ----a-w- c:\windows\system32\msfeeds.dll
2012-11-14 05:53 . 2012-12-13 01:51 96768 ----a-w- c:\windows\system32\mshtmled.dll
2012-11-14 05:52 . 2012-12-13 01:51 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-14 05:46 . 2012-12-13 01:51 248320 ----a-w- c:\windows\system32\ieui.dll
2012-11-14 02:09 . 2012-12-13 01:51 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2012-11-14 01:58 . 2012-12-13 01:51 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2012-11-14 01:57 . 2012-12-13 01:51 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2012-11-14 01:49 . 2012-12-13 01:51 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2012-11-14 01:48 . 2012-12-13 01:51 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-11-14 01:44 . 2012-12-13 01:51 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-11-09 05:34 . 2012-12-13 00:47 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-09 04:49 . 2012-12-13 00:47 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-11-02 05:27 . 2012-12-13 00:47 478208 ----a-w- c:\windows\system32\dpnet.dll
2012-11-02 04:48 . 2012-12-13 00:47 376832 ----a-w- c:\windows\SysWow64\dpnet.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-11-30 39408]
"TomTomHOME.exe"="c:\program files (x86)\TomTom HOME 2\TomTomHOMERunner.exe" [2012-08-28 247768]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-09-08 421888]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-01 1255736]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604000.009\SYMDS64.SYS [2012-03-29 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604000.009\SYMEFA64.SYS [2012-05-22 1129120]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-01-16 1388120]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604000.009\ccSetx64.sys [2012-06-07 167072]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130124.001\IDSvia64.sys [2012-09-01 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604000.009\Ironx64.SYS [2012-03-29 190072]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604000.009\SYMNETS.SYS [2012-03-29 405624]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe [2012-06-16 138272]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2012-08-28 92632]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-28 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-31 01:12]
.
2013-01-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-11-30 01:28]
.
2013-01-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-11-30 01:28]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://finance.yahoo.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 167.206.245.129 167.206.245.130
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.0.9\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-01-28 06:50:14
ComboFix-quarantined-files.txt 2013-01-28 11:50
ComboFix2.txt 2013-01-28 00:02
.
Pre-Run: 87,897,423,872 bytes free
Post-Run: 87,708,499,968 bytes free
.
- - End Of File - - 65E7B18D412A3C8818064144E1633780

I figured out how to disable antispyware in Norton.

The computer is still running fine.

Jim

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:23 PM

Posted 29 January 2013 - 02:46 AM

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove


Java 7 Update 11
[/list]



Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.

Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 JimKFX700

JimKFX700
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:09:23 PM

Posted 29 January 2013 - 07:52 PM

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.29.11

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Jimmy :: JIMMY-PC [administrator]

1/29/2013 7:29:52 PM
mbam-log-2013-01-29 (19-29-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 233176
Time elapsed: 2 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:40:03 PM, on 1/29/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Jimmy\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\IPS\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jaureg.exe" -u auto-update
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKUS\S-1-5-21-781122131-1069397248-451141435-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-781122131-1069397248-451141435-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7833 bytes

The computer is running fine.

Jim

#13 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 January 2013 - 09:17 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jaureg.exe" -u auto-update
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKUS\S-1-5-21-781122131-1069397248-451141435-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
      O4 - HKUS\S-1-5-21-781122131-1069397248-451141435-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#14 JimKFX700

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Posted 29 January 2013 - 10:54 PM

Gringo,

I can't run ESET ONLINE SCANNER because there isn't a scan button.

Jim

#15 gringo_pr

gringo_pr

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Posted 30 January 2013 - 12:28 AM

try and resize the page and see if it shows up


Make sure you are running IE as admin - http://www.ehow.com/how_5101965_run-internet-explorer-administrator.html

Try resetting IE - go here and scroll down and click on show all and click on the fix-it button - http://windows.microsoft.com/en-US/windows-vista/Reset-Internet-Explorer-8-settings

If that does not work then try this one

F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
 
  • Please go HERE to run an online scan from F-Secure
  • Click on Start scanning
  • This will open a new window
  • In Interner Explorer
  • It will require an activex control, please install it
  • Click Accept
  • In Firefox
  • [/list]
  • It will require an Add-on to be installed, please install it
  • Order to install the Add-on Firefox needs to be restarted, please do so
  • [/list]
  • Click Full System Scan
  • It will now download the scanner this may take a while please be patient
  • It will then start scanning wait for the scan to finish
  • Click Automatic cleaning (recommended)
  • Wait for it finish the cleaning process
  • Click show report
  • This will open up a window with the results of the scan copy and paste those results as a reply to this topic[/list] Gringo
  • [/list]

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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