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vista taskbar covered


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#1 PC11

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Posted 25 January 2013 - 09:26 AM

Hello there,
OS: Vista home premium
A black bulb and bar is covering the bottom of the screen, so startmenu and taskbar not reacheable with the mouse.
<ctrl>+<esc> on the keybord does open the startmenu.
What kind of malware is runnung..?? How can that be fixed...?
thanks in advance, PC11 (Ladzie)

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#2 dc3

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Posted 25 January 2013 - 11:34 AM

Can you take a screen shot or use the snipping tool to post a picture of this?

What happens when you right click on this area?

See if the information at this website helps.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 PC11

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Posted 25 January 2013 - 12:37 PM

Hi,
As I stated, te lower part of the screen and around the knob is black and does not responde to mouse-actions. ON screen it seemes like the black area is in front of the taskbar and the knob. Theres no access to the taskbar or the knob.
But all other shortcuts like <ctrl><esc> functin as normal.
The shell-command in registry at winlogon states explorer.exe, the icons are placed and functioning, so the shell is functioning.
But, I did not try to restart explorer and I don't think that could be a solution and it seemed to be functioning.
I can't get a screenshot because I'm at home now, but even then, if u know whar i'm talking about u would have seen it yourself i guess.
The site u referenced was about explorer not started...
But,
thank u for ur fast reaction


CU, PC11

#4 dc3

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Posted 26 January 2013 - 11:39 AM

"But, I did not try to restart explorer and I don't think that could be a solution and it seemed to be functioning."

Try restarting it, believe it or not this is one of the first things to try in cases like this.

"if u know whar i'm talking about u would have seen it yourself i guess."

Your are referring to the taskbar, that I understand, but without seeing this anomaly I have no idea what you are talking about. What you are describing is something I don't believe I've seen before.

Edited by dc3, 26 January 2013 - 11:39 AM.

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