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Can't Connect to Router with Wi-fi on Vista Laptop


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#1 Twinbird

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Posted 24 January 2013 - 07:41 PM

Just got a new Cisco router from Rogers. Laptop is running vista 32-bit. It connects to the router and internet fine with an ethernet cable, but with a wi-fi connection vista can only connect to the local network, and is not able to connect to the internet (web pages don't load).When I run "Cisco Connect.exe" it starts the setup and gets stuck at 25%. Why does it get stuck I 25%?

All other devices and computers can connect to the router and internet just fine with both ethernet and wi-fi, the laptop is the only one that cannot connect to the internet with wi-fi.

Thanks.

Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

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#2 Gizmo2588

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Posted 26 January 2013 - 04:01 PM

I'm having the same exact problem, I suspect virus activity is the cause for this. Possibly a boot sector virus, or a rootkit .I have tried booting from vista recovery disk, but my DVD/cd rom drive has disappeared!!, I have even tried several cmd.exe commands, but no luck. I haven't found any explanation on forums or through searches, I hope to find a solution soon.

#3 Sneakycyber

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Posted 29 January 2013 - 02:52 AM

Welcome to bleeping computer!

Please look at this this topic and post a minitoolbox report while the problem computer is conmected to the wireless.

Edited by Sneakycyber, 29 January 2013 - 02:53 AM.

Chad Mockensturm 
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Certified CompTia Network +, A +




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