Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PCEU infection


  • This topic is locked This topic is locked
50 replies to this topic

#1 penyghent

penyghent

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 24 January 2013 - 04:43 PM

Turned on the laptop tonight 10 minutes later PCEU Met Police Trojan.

Sony Vaio VGN FS315 Windows XP Home Edition(no idea where disc is)

Spent 3 hours trying solutions but cannot start up in any safe mode (never even gets to command page) or if in safe-networking when i get to administrator or my account - have a few seconds and PCEU screen appears - no time to do anything.

Have picked up that this may be a newer version perhaps and does not allow safe mode solution.

Any help most gratefully received.

Cheers

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,759 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:04 PM

Posted 24 January 2013 - 06:55 PM

I'll report this topic to appropriate helpers.
Hold on....

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 25 January 2013 - 01:55 AM

Thanks - no rush

#4 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 27 January 2013 - 11:37 AM

Just an addition - I have tried system restore via safe mode and it still takes me to the PCEU page, i cannot get to the system restore dialogue box...

I suspect we are back to a factory settings reset unless someone has any other ideas

#5 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:04 PM

Posted 29 January 2013 - 08:41 AM

Hi penyghent,

My name is etavares and I'll be helping you with this issue. We will be able to get past that screen.

First, if you boot into Safe Mode - Command Prompt, does it still pop up? If no, we have that in. If the PCEU screen does pop up even in that minimal safe mode, do you have 1) a spare empty USB flash drive we can use and 2) a clean computer you can download files to the USB on? Unfortunately, having XP instead of Vista/7 will make this second approach a little more manual, but we'll be able to get into the system to clean it.

-etavares


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#6 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:04 PM

Posted 29 January 2013 - 08:42 AM

Please don't miss my post above, but I also moved the thread to the appropriate forum since we'll need log files and you are definitely infected.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#7 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 29 January 2013 - 03:17 PM

Hi etavares - we have a time difference i think

When i load safe mode command i do not get past the list of system files - i left my computer for over an hour yesterday (walked the dog) - no movement from this screen

Yes i have another computer (mac) and empty USB

Paul

Edited by penyghent, 29 January 2013 - 03:23 PM.


#8 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:04 PM

Posted 31 January 2013 - 07:06 AM

Hello, penyghent.
Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB. If that doesn't work, let me know. Booting from USBs is different depending on your BIOS.
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • Expand your USB (sdb1)
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash rst.sh -r
  • Type --> enter RP number here <--
  • Press Enter
  • After it has finished a report will be located at sdb1 named restore.log
  • Please try to boot into normal Windows now and indicate if you were successful

Please note - all text entries are case sensitive

Copy and paste the restore.log from your USB drive for my review

etavares


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#9 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 31 January 2013 - 07:37 AM

Etavares

I am running a MAC so do not have the options of my computer /run etc

#10 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 31 January 2013 - 08:00 AM

Ok so hopefully i have formatted USB for use on PC and MAC..

#11 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 31 January 2013 - 08:18 AM

Clearly not doing something right here as i cannot get it onto the USB from Finder

#12 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 31 January 2013 - 08:59 AM

OK to summarise have downloaded the Mac version and have it on USB

Have tried F12 only get safe mode options
Have tried F8 'enable boot log in' - this only gives me Windows XP
F2 - same as F12
F10 same as F12 but with no USB system restore

Thanks

P

#13 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:04 PM

Posted 31 January 2013 - 10:39 AM

Hi penyghent,

Sorry, I meant to remind you that since I have very limited mac experience, you'll need to help figure out my Windows instructions. Looks like you did. :)

Can you get into the BIOS? Usually it's the Del key. It should tell yous (Press ____ for Setup). Press whatever key it tells you. This is where it gets tricky...every motherboard BIOS can look different. You'll need to move your USB higher than the hard drive on the boot priority:

How to Change the Boot Order

Any luck?
-etavares


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#14 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 01 February 2013 - 02:45 AM

Into BIOS but USB not showing

#15 penyghent

penyghent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:08:04 PM

Posted 01 February 2013 - 03:53 AM

Found an old Dell so reformatted USB and downloaded again.

Used F2 to get into BIOS when check on boot page - 4 options

Optical drive
Floppy Drive
Hard drive
Networking

No USB and only hard drive responds.

USB is in from switching on.

Tried a second USB - no success - USBs are on though as light is showing.

P

Edited by penyghent, 01 February 2013 - 04:43 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users