Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Blue Screens

  • Please log in to reply
3 replies to this topic

#1 LindsayAO


  • Members
  • 3 posts
  • Local time:04:24 PM

Posted 23 January 2013 - 11:48 AM

Hello everyone!

The last computer I last used for the site Kompoz.com started shutting down automatically with the blue screen of death. It turned out the pc got a virus from a music site, though they couldn't verify from where exactly (kompoz.com is an online music collaboration site). Now, I have a brand new computer....and immediately after I started messing with Kompoz, my brand new computer will shut down with the blue screen of death if I even think of downloading something from or uploading something to Kompoz.

A user on the site assured me it shouldn't be the site and suggested I use a program to pull my dump files and then head here for some input. The other computer was either windows 7 or xp, my new laptop is an hp with windows 8. I am not using any of the same components from the last computer. I've attached images of the dump report. If there's more information needed, I will need guidance on how to find it.

Any advice/help on why I keep experiencing this and how to stop it from happening would be great.


Attached Files

  • Attached File  bs1.png   107.61KB   4 downloads
  • Attached File  bs2.png   99.39KB   4 downloads

BC AdBot (Login to Remove)


#2 LindsayAO

  • Topic Starter

  • Members
  • 3 posts
  • Local time:04:24 PM

Posted 23 January 2013 - 11:52 AM

Also, I believe it happens when I'm trying to convert files online to another file type.

#3 Artrooks


  • Members
  • 1,463 posts
  • Gender:Male
  • Location:New York
  • Local time:05:24 PM

Posted 23 January 2013 - 04:49 PM

Hello LindsayAO,

Welcome :)

Let's gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. ) Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.
  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files of Step 1 need to be in the Documents folder.
Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.
2. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.
3. ) Please download MiniToolBox by farbar, save it to your Desktop, then run it.
  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Copy the result (Result.txt) by clicking Edit from top menu -> Select all, then Edit -> Copy.
    • Please Paste (Ctrl + V) the contents of this file into your next post.

4. ) Have you run a scan with your anti-virus software yet? If not, please run a full scan and report if anything is found.
  • If you use Microsoft's built-in Windows Defender:
  • At the Start Screen, type: defender to access Windows Defender.
  • Click the Update tab -> then Update.
  • When Update finishes, go to Home tab and check: Full Scan -> Scan now.



#4 LindsayAO

  • Topic Starter

  • Members
  • 3 posts
  • Local time:04:24 PM

Posted 25 January 2013 - 12:58 PM

Thank you!

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users