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threat detected


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#1 bobbies

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Posted 23 January 2013 - 09:29 AM

Hi, I am running Windows 7. I have A.V.G antivirus. I have started to get a warning with A.V.G resident shield, saying Threat Detected File c/Windows/system32/
services exe.There is nowhere i can see to remove the threat. Is it something to worry about. Thanks

Edited by bloopie, 23 January 2013 - 01:38 PM.
Moved topic from Windows 7 to the more appropriate forum. ~blooipe


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#2 Broni

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Posted 23 January 2013 - 10:30 PM

It looks like ZeroAccess rootkit.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 bobbies

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Posted 24 January 2013 - 06:50 AM

Hi Me again. When i downloaded DDS, and the box comes up, i donīt get the choice to run, or save it. It just says do i want to run it. So do i click on run or not. thanks.

#4 Broni

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Posted 24 January 2013 - 05:30 PM

I uploaded DDS for you here: http://www.filedropper.com/dds
See if you can save it from my link.

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#5 bobbies

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Posted 25 January 2013 - 06:12 AM

Hi. I downloaded the program and have ended up with two logs on my desktop. Do you want them both.How do i post them to you. Thank you.

#6 Broni

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Posted 25 January 2013 - 07:20 PM

Not here.
Follow my reply #2.

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