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rpidity Chrome extension


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9 replies to this topic

#1 zomba

zomba

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  • Local time:04:00 PM

Posted 23 January 2013 - 06:39 AM

Hi,
I just uninstalled and re-installed Google Chrome (on Windows 7)and found that the rpidity extension was immediately added to Chrome.

I checked my other two computers and found that rpidity extension is NOT installed on them.
I have Norton Internet Security 2011 installed and Secunia reports that the system score is 100%

I was able to disable and remove the suspicious extension using Chrome tools but I'm concerned that some malware is still on the system.
I searched for removal instruction on this site but found none.

Anyone have a suggestion?

Thanks,
-Z-

BC AdBot (Login to Remove)

 


#2 Broni

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Posted 23 January 2013 - 10:31 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 zomba

zomba
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Posted 24 January 2013 - 08:48 AM

Hi Broni,
Thank you for your very prompt response.

NOTE: After posting my request for help I noticed that, even though I had disabled and "removed" rpidity from Chrome using Tools -> Extensions, rpidity was till present in the Control Panel list of installed programs. I clicked Uninstall and the uninstaller provided by the rpidity app ran and, I guess, uninstalled the rpidity program.

After I uninstalled rpidity, as described above, another item, Protected Search also disappeared from Chrome Browser. It looks like Protected Search is a search hi-jack, because it interrupted my attempts to type a search string into the Google start page.

Because the rpidity extension and Protected Search became installed unexpectedly, (I didn't install them!) I'm still suspicious that all of it's pieces are really removed.

OK Here are the logs, you asked me to provide. Thanks again for your time and expertise.

Farbar Service Scanner Version: 16-01-2013
Ran by PAUL (administrator) on 24-01-2013 at 09:38:27
Running from "C:\Users\PAUL\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

MiniToolBox by Farbar Version:10-01-2013
Ran by PAUL (administrator) on 24-01-2013 at 09:41:47
Running from "C:\Users\PAUL\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: 77.92.86.80:9339

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================




========================= IP Configuration: ================================

Intel® 82567V-2 Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Orion2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82567V-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1F-16-FD-15-EA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2a01:e35:2e2a:2a30:3426:6bf8:918d:1598(Preferred)
Temporary IPv6 Address. . . . . . : 2a01:e35:2e2a:2a30:c199:4f0f:57df:e906(Preferred)
Link-local IPv6 Address . . . . . : fe80::3426:6bf8:918d:1598%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, January 23, 2013 17:56:49
Lease Expires . . . . . . . . . . : Thursday, January 24, 2013 18:01:18
Default Gateway . . . . . . . . . : fe80::f6ca:e5ff:fe5c:9c77%15
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 127.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{ACEAB8A7-4C68-46BF-8101-1DD6F774DBF8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1cbe:1536:ad1d:5d5c(Preferred)
Link-local IPv6 Address . . . . . : fe80::1cbe:1536:ad1d:5d5c%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
1.0.0.127.in-addr.arpa
primary name server = localhost
responsible mail addr = nobody.invalid
serial = 1
refresh = 600 (10 mins)
retry = 1200 (20 mins)
expire = 604800 (7 days)
default TTL = 10800 (3 hours)
Server: UnKnown
Address: 127.0.0.1

Name: google.com
Addresses: 2a00:1450:4007:802::1009
74.125.230.226
74.125.230.228
74.125.230.230
74.125.230.233
74.125.230.224
74.125.230.238
74.125.230.232
74.125.230.227
74.125.230.229
74.125.230.231
74.125.230.225


Pinging google.com [74.125.230.226] with 32 bytes of data:
Reply from 74.125.230.226: bytes=32 time=29ms TTL=56
Reply from 74.125.230.226: bytes=32 time=23ms TTL=56

Ping statistics for 74.125.230.226:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 29ms, Average = 26ms
1.0.0.127.in-addr.arpa
primary name server = localhost
responsible mail addr = nobody.invalid
serial = 1
refresh = 600 (10 mins)
retry = 1200 (20 mins)
expire = 604800 (7 days)
default TTL = 10800 (3 hours)
Server: UnKnown
Address: 127.0.0.1

Name: yahoo.com
Addresses: 206.190.36.45
98.138.253.109
98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=318ms TTL=49
Reply from 206.190.36.45: bytes=32 time=216ms TTL=49

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 216ms, Maximum = 318ms, Average = 267ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...00 1f 16 fd 15 ea ......Intel® 82567V-2 Gigabit Network Connection
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.2 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 276
192.168.1.2 255.255.255.255 On-link 192.168.1.2 276
192.168.1.255 255.255.255.255 On-link 192.168.1.2 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 276 ::/0 fe80::f6ca:e5ff:fe5c:9c77
1 306 ::1/128 On-link
10 58 2001::/32 On-link
10 306 2001:0:4137:9e76:1cbe:1536:ad1d:5d5c/128
On-link
15 28 2a01:e35:2e2a:2a30::/64 On-link
15 276 2a01:e35:2e2a:2a30:3426:6bf8:918d:1598/128
On-link
15 276 2a01:e35:2e2a:2a30:c199:4f0f:57df:e906/128
On-link
15 276 fe80::/64 On-link
10 306 fe80::/64 On-link
10 306 fe80::1cbe:1536:ad1d:5d5c/128
On-link
15 276 fe80::3426:6bf8:918d:1598/128
On-link
1 306 ff00::/8 On-link
10 306 ff00::/8 On-link
15 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/23/2013 11:59:33 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/23/2013 06:57:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (01/23/2013 06:57:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (01/23/2013 06:14:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.17859, time stamp: 0x4fd2dfec
Exception code: 0xc0000005
Fault offset: 0x000000000012cd63
Faulting process id: 0xda0
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (01/23/2013 04:28:15 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/23/2013 00:34:18 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/23/2013 00:34:18 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/23/2013 00:34:18 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/23/2013 00:34:18 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/23/2013 00:34:12 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (01/23/2013 05:56:55 PM) (Source: Service Control Manager) (User: )
Description: The PDF Architect Service service terminated with the following error:
%%-2147467259

Error: (01/23/2013 01:14:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (01/23/2013 01:14:14 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service hung on starting.

Error: (01/23/2013 01:10:05 PM) (Source: Service Control Manager) (User: )
Description: The SBSD Security Center Service service failed to start due to the following error:
%%1053

Error: (01/23/2013 01:10:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.

Error: (01/23/2013 01:09:23 PM) (Source: Service Control Manager) (User: )
Description: The PDF Architect Service service terminated with the following error:
%%-2147467259

Error: (01/23/2013 00:46:34 PM) (Source: Service Control Manager) (User: )
Description: The PDF Architect Service service terminated with the following error:
%%-2147467259

Error: (01/23/2013 11:53:14 AM) (Source: Service Control Manager) (User: )
Description: The PDF Architect Service service terminated with the following error:
%%-2147467259

Error: (01/23/2013 11:44:41 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1068

Error: (01/23/2013 11:44:41 AM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}


Microsoft Office Sessions:
=========================
Error: (06/08/2012 00:56:46 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 8 seconds with 0 seconds of active time. This session ended with a crash.


CodeIntegrity Errors:
===================================
Date: 2010-11-04 23:36:36.879
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashWhirlpool.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.870
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashWhirlpool.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.828
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashTiger.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.819
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashTiger.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.777
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashSHA.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.768
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashSHA.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.726
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashRIPEMD.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.717
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashRIPEMD.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.676
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashMD.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2010-11-04 23:36:36.667
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\FreeOTFEHashMD.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


========================= Devices: ================================

Name: H:\
Description: Compact Flash
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic-
Service: WUDFRd
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: hp LaserJet 1320 series
Description: hp LaserJet 1320 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: I:\
Description: Flash Reader
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Multiple
Service: WUDFRd
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Microsoft PS/2 Mouse
Description: Microsoft PS/2 Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 4061.18 MB
Available physical RAM: 1494.51 MB
Total Pagefile: 8120.54 MB
Available Pagefile: 4734.99 MB
Total Virtual: 4095.88 MB
Available Virtual: 3955.8 MB

========================= Partitions: =====================================

1 Drive c: (Orion2 HDD) (Fixed) (Total:684.86 GB) (Free:506.06 GB) NTFS

========================= Users: ========================================

User accounts for \\ORION2

Administrator Guest PAUL


**** End of log ****
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.24.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
PAUL :: ORION2 [administrator]

1/24/2013 09:46:22
mbam-log-2013-01-24 (09-46-22).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 305291
Time elapsed: 5 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-01-24 10:05:24
-----------------------------
10:05:24.043 OS Version: Windows x64 6.1.7601 Service Pack 1
10:05:24.043 Number of processors: 4 586 0x170A
10:05:24.043 ComputerName: ORION2 UserName: PAUL
10:05:25.148 Initialize success
10:06:58.955 AVAST engine defs: 13012301
10:07:26.737 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
10:07:26.742 Disk 0 Vendor: ST375052 CC44 Size: 715404MB BusType: 3
10:07:26.782 Disk 0 MBR read successfully
10:07:26.782 Disk 0 MBR scan
10:07:26.867 Disk 0 Windows 7 default MBR code
10:07:26.877 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 14000 MB offset 2048
10:07:26.907 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 28674048
10:07:26.942 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 701299 MB offset 28884870
10:07:27.052 Disk 0 scanning C:\Windows\system32\drivers
10:07:45.674 Service scanning
10:08:26.873 Modules scanning
10:08:26.878 Disk 0 trace - called modules:
10:08:26.898 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
10:08:26.918 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800593a060]
10:08:26.923 3 CLASSPNP.SYS[fffff88001da843f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004718050]
10:08:28.668 AVAST engine scan C:\Windows
10:08:31.663 AVAST engine scan C:\Windows\system32
10:13:41.916 AVAST engine scan C:\Windows\system32\drivers
10:14:05.667 AVAST engine scan C:\Users\PAUL
11:04:46.403 AVAST engine scan C:\ProgramData
11:09:38.228 Scan finished successfully
11:14:00.038 Disk 0 MBR has been saved successfully to "C:\Users\PAUL\Desktop\MBR.dat"
11:14:00.098 The log file has been saved successfully to "C:\Users\PAUL\Desktop\aswMBR.txt"

END

#4 Broni

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Posted 24 January 2013 - 05:33 PM

I still need Security Check log.

Then....

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.

=============================================================================

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

=======================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

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#5 zomba

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Posted 28 January 2013 - 12:46 PM

Hi Broni,
Thank you for your second list of instructions.
V Sorry for omitting the results of the Security Check.
I did perform the scan in the sequence you specified, I don't understand how I came to omit the results in my reply.

There are the results of Security Check:

Results of screen317's Security Check version 0.99.57
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Norton Internet Security
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
WinPatrol
Spybot - Search & Destroy
Secunia PSI (2.0.0.3003)
Malwarebytes Anti-Malware version 1.70.0.1100
Adobe Reader XI
Google Chrome 24.0.1312.56
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
WinPatrol winpatrol.exe
Spybot Teatimer.exe is disabled!
BillP Studios WinPatrol WinPatrol.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


Here are the results of the second set of scans:

# AdwCleaner v2.108 - Logfile created 01/25/2013 at 01:35:42
# Updated 24/01/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Administrator - ORION2
# Boot Mode : Normal
# Running from : C:\Users\Administrator\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Rpidity
Folder Deleted : C:\Program Files (x86)\Wajam
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\InstallMate
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\hcdolklkjeckmmhijeoimikandkdeknn
Folder Deleted : C:\Users\Administrator\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\PAUL\AppData\Local\Wajam
Folder Deleted : C:\Users\PAUL\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
Folder Deleted : C:\Users\PAUL\AppData\Roaming\pdfforge

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AskToolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C0924543-15FD-4F3D-889C-0B4562A9CB45}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CDB982ED-F9D6-4E3B-B94B-96F705D35AD1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C0924543-15FD-4F3D-889C-0B4562A9CB45}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CDB982ED-F9D6-4E3B-B94B-96F705D35AD1}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\Magical Jelly Bean\OpenCandy
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\rpidity_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\rpidity_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\Software\Wajam
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\hcdolklkjeckmmhijeoimikandkdeknn
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Wajam
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://search.rpidity.com --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.rpidity.com --> hxxp://www.google.com

-\\ Google Chrome v24.0.1312.56

File : C:\Users\PAUL\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.15] : urls_to_restore_on_startup = [ "hxxps://mail.google.com/mail/?shva=1#inbox", "hxxps://www.[...]
Deleted [l.3586] : urls_to_restore_on_startup = [ "hxxps://mail.google.com/mail/?shva=1#inbox", "hxxps://www.goo[...]

File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.15] : urls_to_restore_on_startup = [ "hxxps://mail.google.com/mail/?shva=1#inbox", "hxxps://www.[...]
Deleted [l.3397] : urls_to_restore_on_startup = [ "hxxps://mail.google.com/mail/?shva=1#inbox", "hxxps://www.goo[...]

*************************

AdwCleaner[S1].txt - [5273 octets] - [25/01/2013 01:35:42]

########## EOF - C:\AdwCleaner[S1].txt - [5333 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.5.0 (01.23.2013:2)
OS: Windows 7 Home Premium x64
Ran by Administrator on Fri 01/25/2013 at 1:44:32.80
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully stopped: [Service] soluto
Successfully deleted: [Service] soluto
Successfully stopped: [Service] solutoservice
Successfully deleted: [Service] solutoservice



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\billp studios\detected\startup



~~~ Files



~~~ Folders

Failed to delete: [Folder] "C:\ProgramData\soluto"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 01/25/2013 at 1:55:42.88
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Eset Online Scanner did not produce a log.

Thank you again for you help.

Zomba

#6 Broni

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Posted 28 January 2013 - 08:09 PM

How is computer doing?

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#7 zomba

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Posted 30 January 2013 - 04:16 AM

Hi Broni,
Very sorry for the delay, I've been travelling - without a computer aaah!

The afflicted machine is running well.
However, I believe that the absence of unusual symptoms does not mean there is no infection.

Can you tell from the scan results if there WAS an infection and if it is now removed?

Many thanks for your time and expertise.

Regards,
-Z-

#8 Broni

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Posted 30 January 2013 - 07:55 PM

I didn't see anything malicious.
We cleaned some garbage.

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#9 zomba

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Posted 31 January 2013 - 06:19 AM

Hi Broni,
Good job, well done!

Many thanks.
-Z-

#10 Broni

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Posted 31 January 2013 - 06:35 PM

You're very welcome Posted Image

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