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Missing Windows Firewall and Defender


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#1 max03

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Posted 23 January 2013 - 02:59 AM

Hello, I need help with restoring Windows Firewall and Defender. I am running Windows 7 64 Bit. A few weeks ago I was infected by a trojan called "System Progressive protection". I used an uninstall guide for removal but I am unable to enable Windows Firewall and Defender. I get Error 0x800070424 whenever I try to open either Windows Firewall and Defender.
I am currently using anti-virus software provided by my internet service provider, but I would still like the option of having Windows Firewall and Defender available to me. I am not very computer literate and would appreciate any help. Thanks!

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#2 Joseph Edwards VIII

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Posted 23 January 2013 - 09:30 PM

Hello, I need help with restoring Windows Firewall and Defender. I am running Windows 7 64 Bit. A few weeks ago I was infected by a trojan called "System Progressive protection". I used an uninstall guide for removal but I am unable to enable Windows Firewall and Defender. I get Error 0x800070424 whenever I try to open either Windows Firewall and Defender.
I am currently using anti-virus software provided by my internet service provider, but I would still like the option of having Windows Firewall and Defender available to me. I am not very computer literate and would appreciate any help. Thanks!


So that's what that trojan is called. I encountered this exact problem (0x800070424) just a few days ago actually... howuzzat? ...

Try doing a System Restore to the most recent point in time before the trojan hit. Should only take about 20 minutes. Here's a how-to.

#3 max03

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Posted 24 January 2013 - 05:59 PM

I can't do a system restore as I deleted all the restore points before I did the uninstallation of the trojan. This was recommended as I don't know exactly when my computer became infected.

#4 noknojon

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Posted 24 January 2013 - 07:13 PM

Hello max03 -
Please download Farbar Service Scanner and run it on the computer with the issue.
•Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
•Press "Scan".
•It will create a log (FSS.txt) in the same directory the tool is run.
•Please copy and paste this log to your reply.

Thank You -




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