Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows XP BSOD on startup!!!!! Unknown cause. Any help?


  • Please log in to reply
4 replies to this topic

#1 Mr Burns

Mr Burns

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:08:59 AM

Posted 22 January 2013 - 08:00 AM

Hi, new user here!

Came across this site doing an internet search. I was also recommended to ask at a computer forum for more help. Thought I'd post my problem and see if some kind soul replies;)

My problem: I ran windows defender offline and it found a threat which I quarentined. When I booted up into windows again I got a BSOD. I went for a week asking and searching about windows defender causing this bsod, you can view my question about this here: http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/windows-xp-blue-screen-of-death-after-running/db46b582-52cc-4a62-ae2f-e12a9960d739

However windows defender WASN't causing the bsod b'cos when I restored the threat I still got it. It just must have been coincidence that I got bsod after quarentining a threat. Since then I've done a quick scan on malwarebytes and it found some threats which I quarentined.

The BSOD message I got was this: STOP: c000021a {Fatal System Error}
The Windows Logon Process System Process terminated unexpectedly with a status of
0xc0000135 {0x00000000} (0x00000000).
The system has been shut down.


I've never got this message before and I don't kknow whats caused it. Certainely not windows defender removing a threat. Whats going on???????

Please view this youtube video for more info:

I've also uploaded event logs here: one of system:http://www.mediafire.com/?oqseng1cl7gcz9b

And one of application: http://www.mediafire.com/?di3dksn3hzny3kd

BTW, system restore doesn't work, calender is just blank, watch y'tube vid for more info.

VEry greatful for any help.

Monty

Edited by hamluis, 24 January 2013 - 10:15 AM.
Moved from XP to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 Mr Burns

Mr Burns
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:08:59 AM

Posted 25 January 2013 - 05:14 AM

Hey, who moved my topic from "windows xp home and pro" to "am I infected?". I don't thinkk this iis b'cos of a virus, plz whoever moved my thread can you move it back to "windows xp home and pro". hamluis, please can you tell me why you moved my thread without my permission. I would like it back in "xp home and pro" because I think I'd get more views there and I don't thinkk it b'cos i'm infected. Please can people not move my threads. Thank You.

Edited by Mr Burns, 25 January 2013 - 05:16 AM.


#3 zzz7

zzz7

  • Members
  • 62 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:59 AM

Posted 28 January 2013 - 04:54 PM

1st off Windows Defender is one of the most useless apps Microsoft has ever put out,disable it.

Try this for your problem:

http://support.microsoft.com/kb/307852

If it doesn't help run the system file checker.

http://www.bleepingcomputer.com/forums/topic43051.html

#4 Mr Burns

Mr Burns
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:08:59 AM

Posted 05 February 2013 - 12:40 PM

Hi, I'm sorry but I've already tried "last known good configuration" and I still got it on startup. Probably because I tried it to late (said on site only saves info before last reboot). I've also tried using regcure with no success, will try your other fix now.

Thanks for your help.

#5 Mr Burns

Mr Burns
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:08:59 AM

Posted 16 February 2013 - 11:26 AM

UPDATE: Tried system fix and it just brought up a balck window for 1 second and that was it. Also I think the help on tomshardware.com is much better than on this site. And I don't get people moving my forums to different places. I'll stick to that site. Someone persiverred and helped me out on there much better than anyone on this site. With that here: http://www.tomshardware.co.uk/forum/284490-35-windows-problem-advice-greatly-appriciated#t1000036 

 

So far I'm not very iimpressed :(






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users