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Trojan.Zeroaccess!Inf


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24 replies to this topic

#1 alaskan101

alaskan101

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Posted 21 January 2013 - 06:11 PM

Hello,
Please help. I have tried removing this Trojan.Zeroaccess!Inf virus using the Norton suggested tools with no success. I would appreciate your help clearing this from my computer. I am running Vista 32bit Home Premium on a laptop. Thanks.

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Location:Puerto rico
  • Local time:11:53 PM

Posted 21 January 2013 - 06:56 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3


    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following

  • both reports from DDS
  • report from security check
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 alaskan101

alaskan101
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Posted 22 January 2013 - 01:42 AM

Results from checkup.txt:

Results of screen317's Security Check version 0.99.57
Windows Vista Service Pack 2 x86 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
SpyHunter
Java™ 6 Update 31
Java™ 6 Update 7
Java version out of Date!
Adobe Flash Player 11.5.502.146
Adobe Reader 10.1.0 Adobe Reader out of Date!
Mozilla Firefox (9.0.1)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````


DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Philip E. Shenk at 21:27:48 on 2013-01-21
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Windows\System32\tcpsvcs.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files\CyberLink\YouCam\YouCamService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes2010\iTunesHelper.exe
C:\Program Files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Windows\system32\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Norton AntiVirus\Engine\20.2.0.19\WSCStub.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k ipripsvc
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: {657E195F-066D-435C-92DB-7C261E6FE832} - <orphaned>
uURLSearchHooks: UrlSearchHook Class: {3D31A26E-04D4-4B45-AFD4-DA4E1AE4AF1B} - c:\program files\fuji medical system\synapse\workstation\FujiFldL.dll
uURLSearchHooks: <No Name>: {7b9f8c21-46ec-4c0b-8683-e755ef84577a} - c:\program files\couponalert_2p\bar\1.bin\2pSrcAs.dll
mURLSearchHooks: {657E195F-066D-435C-92DB-7C261E6FE832} - <orphaned>
dURLSearchHooks: UrlSearchHook Class: {3D31A26E-04D4-4B45-AFD4-DA4E1AE4AF1B} - c:\program files\fuji medical system\synapse\workstation\FujiFldL.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Synapse BHO Class: {33414365-E6C7-460d-880A-A163BD69E84D} - c:\program files\fuji medical system\synapse\workstation\FujiFldL.dll
BHO: Toolbar BHO: {3a421c8f-e238-4aeb-8874-b8b5f2cc4772} - c:\program files\couponalert_2p\bar\1.bin\2pbar.dll
BHO: Facetheme: {3fdba1ba-ae28-4045-9048-4ed2f3865629} - c:\program files\object\bho_project.dll
BHO: Search Assistant BHO: {60e91567-ef8a-4520-bce2-83aba5256799} - c:\program files\couponalert_2p\bar\1.bin\2pSrcAs.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton antivirus\engine\20.2.0.19\ips\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - c:\program files\norton identity safe\engine\2013.2.1.33\coieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Coupon Alert: {3462c343-be19-4143-af70-cefb56f46fc6} - c:\program files\couponalert_2p\bar\1.bin\2pbar.dll
TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - c:\program files\norton identity safe\engine\2013.2.1.33\coieplg.dll
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [CPN Notifier] c:\program files\lock poker\PokerNotifier.exe
uRun: [KSS] "c:\program files\kaspersky lab\kaspersky security scan 2.0\kss.exe" /autorun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [YouCam Service] "c:\program files\cyberlink\youcam\YouCamService.exe" /s
mRun: [Coupon Alert Search Scope Monitor] "c:\progra~1\coupon~2\bar\1.bin\2psrchmn.exe" /m=2 /w /h
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Nikon Message Center 2] c:\program files\nikon\nikon message center 2\NkMC2.exe -s
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes2010\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3B54DEAB-C6D4-48a8-8C32-A70558643400} - c:\program files\finalvideodownloader\fvdRunner.html
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe
LSP: mswsock.dll
Trusted Zone: bannerhealth.com
Trusted Zone: globalsuite.net
DPF: {1FBD11EF-1260-11D1-87A7-444553540001} - hxxps://faipacs.bannerhealth.com/osd/SynapseWorkstationInf.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-FFFF-ABCDEFFEDCBA} - hxxps://timecard.bannerhealth.com/wfcstatic/plugins/jre-6u7-windows-i586-p.exe
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{21E15596-2CB8-4473-A61E-92FEC873DC34} : DHCPNameServer = 192.168.1.1
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\philip e. shenk\appdata\roaming\mozilla\firefox\profiles\h3rgdghy.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\couponalert_2p\bar\1.bin\NP2pStub.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\itunes2010\mozilla plugins\npitunes.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\musicnotes\npmusicn.dll
FF - plugin: c:\program files\musicnotes\NPSibelius.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll
FF - ExtSQL: 2013-01-20 18:39; {F04D2D30-776C-4d02-8627-8E4385ECA58D}; c:\programdata\norton\{92622aad-05e8-4459-b256-765ce1e929fb}\nst_2013.2.0.18\coFFPlgn
FF - ExtSQL: 2013-01-20 18:41; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_20.2.0.19\IPSFFPlgn
FF - ExtSQL: !HIDDEN! 2012-01-29 22:48; 2pffxtbr@CouponAlert_2p.com; c:\program files\couponalert_2p\bar\1.bin
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2013-01-21 22:09:11 -------- d-----w- c:\users\philip e. shenk\appdata\local\CrashDumps
2013-01-21 09:40:18 134304 ----a-w- c:\windows\system32\drivers\nst\7dd02010.021\ccsetx86.sys
2013-01-21 09:40:14 -------- d-----w- c:\windows\system32\drivers\nst\7DD02010.021
2013-01-21 08:48:16 110080 ----a-r- c:\users\philip e. shenk\appdata\roaming\microsoft\installer\{ddabc667-56b3-4122-82b0-2f5782ea2f9a}\IconF7A21AF7.exe
2013-01-21 08:48:16 110080 ----a-r- c:\users\philip e. shenk\appdata\roaming\microsoft\installer\{ddabc667-56b3-4122-82b0-2f5782ea2f9a}\IconD7F16134.exe
2013-01-21 08:48:16 110080 ----a-r- c:\users\philip e. shenk\appdata\roaming\microsoft\installer\{ddabc667-56b3-4122-82b0-2f5782ea2f9a}\IconCF33A0CE.exe
2013-01-21 08:48:08 -------- d-----w- C:\sh4ldr
2013-01-21 08:48:08 -------- d-----w- c:\program files\Enigma Software Group
2013-01-21 08:47:06 -------- d-----w- c:\windows\DDABC66756B3412282B02F5782EA2F9A.TMP
2013-01-21 04:14:36 -------- d-----w- c:\users\philip e. shenk\appdata\local\NPE
2013-01-21 03:39:32 -------- d-----w- c:\windows\system32\drivers\NST
2013-01-21 03:39:31 -------- d-----w- c:\program files\Norton Identity Safe
2013-01-21 03:39:27 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-01-21 03:39:27 -------- d-----w- c:\program files\Symantec
2013-01-21 03:39:27 -------- d-----w- c:\program files\common files\Symantec Shared
2013-01-21 03:20:31 -------- d-----w- c:\programdata\NortonInstaller
2013-01-21 03:20:31 -------- d-----w- c:\program files\NortonInstaller
2013-01-21 02:57:12 -------- d-----w- c:\programdata\Norton
2013-01-07 06:00:52 -------- d-----w- c:\program files\Kaspersky Lab
2013-01-07 06:00:51 -------- d-----w- c:\programdata\Kaspersky Lab
.
==================== Find3M ====================
.
2013-01-09 08:13:37 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-09 08:13:37 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2011-06-11 09:02:00 161760 ----a-w- c:\program files\64res.dll
.
============= FINISH: 21:29:01.02 ===============


Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
.
==== Disk Partitions =========================
.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
7-Zip 4.65
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.0)
Adobe Shockwave Player 11.5
AIO_Scan
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Avanquest update
BetOnline Client (remove only)
BetOnline Poker
BetOnline Poker 8.2
Bonjour
Brava! Desktop 7.0
BufferChm
Business Contact Manager for Outlook 2007
C5200
C5200_doccd
c5200_Help
CDU680DORA USB Modem
Cisco AnyConnect VPN Client
Conexant HD Audio
Copy
Corel OCR-Trace
Coupon Printer for Windows
CouponAlert toolbar
CustomerResearchQFolder
CyberLink YouCam 5
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DHTML Editing Component
DivX Setup
DocProc
DocProcQFolder
DownTango
Dragon NaturallySpeaking 10
Driver Detective
eBay Excel Add-in
eSupportQFolder
Facetheme
Fax
File Type Assistant
Final Video Downloader 2011
Free DWG Viewer 7.0
Google Earth Plug-in
Google SketchUp 7
Google Update Helper
Guitar Pro 6 Demo
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 9.0
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart 6510 series Basic Device Software
HP Photosmart 6510 series Help
HP Photosmart 6510 series Product Improvement Study
HP Photosmart All-In-One Software 9.0
HP Photosmart Essential 2.01
HP Photosmart Essential2.01
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPProductAssistant
HPSSupply
iCloud
iTunes
Java Auto Updater
Java™ 6 Update 31
Java™ 6 Update 7
Kaspersky Security Scan
Lock Poker
MarketResearch
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Accounting 2007
Microsoft Office Accounting ADP Payroll Addin
Microsoft Office Accounting Equifax Addin
Microsoft Office Accounting Fixed Asset Manager
Microsoft Office Accounting PayPal Addin
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher 2003
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MobileMe Control Panel
Mozilla Firefox 9.0.1 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Musicnotes Software Suite 1.5.3
NEF Codec
Nikon File Uploader 2
Nikon Message Center 2
NirSoft ShellExView
Norton AntiVirus
Norton Identity Safe
NVIDIA Drivers
NVIDIA PhysX
Paint Shop Pro 7
PanoStandAlone
Picture Control Utility
Power Tab Editor 1.7
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_min
PSSWCORE
QuickTime
Reimage Repair
Safari
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Skype™ 5.5
SolutionCenter
SpyHunter
Status
Synapse Workstation
Synaptics Pointing Device Driver
TablEdit 2.71
Toolbox
TrayApp
Turbo Lister 2
TurboCAD v7 Audio Visual Training
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wrapper
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
VC80CRTRedist - 8.0.50727.6195
VideoToolkit01
ViewNX 2
Visual C++ Runtime for Dragon NaturallySpeaking
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)
WebReg
.
==== End Of File ===========================

Thank you and I'll wait for your reply.

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:53 PM

Posted 22 January 2013 - 02:53 AM

Hello


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 alaskan101

alaskan101
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:06:53 PM

Posted 22 January 2013 - 04:19 AM

AdwCleaner result:

# AdwCleaner v2.107 - Logfile created 01/21/2013 at 23:34:54
# Updated 21/01/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Philip E. Shenk - PHILIPESHENK-PC
# Boot Mode : Normal
# Running from : C:\Users\Philip E. Shenk\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : CouponAlert_2pService

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\user.js
Folder Deleted : C:\Program Files\CouponAlert_2p
Folder Deleted : C:\Program Files\Object
Folder Deleted : C:\Users\Philip E. Shenk\AppData\LocalLow\CouponAlert_2p
Folder Deleted : C:\Users\Philip E. Shenk\AppData\Roaming\Mozilla\Firefox\Profiles\h3rgdghy.default\extensions\2pffxtbr@CouponAlert_2p.com
Folder Deleted : C:\Users\Philip E. Shenk\AppData\Roaming\Mozilla\Firefox\Profiles\h3rgdghy.default\extensions\ffxtlbr@funmoods.com

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\CouponAlert_2p
Key Deleted : HKCU\Software\AppDataLow\Software\iWon
Key Deleted : HKCU\Software\AppDataLow\Software\Toolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{09971CEE-01B8-42BC-9D91-456B1FAAD6BE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\CouponAlert_2pbar Uninstall
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\facetheme
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3462C343-BE19-4143-AF70-CEFB56F46FC6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3A421C8F-E238-4AEB-8874-B8B5F2CC4772}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{60E91567-EF8A-4520-BCE2-83ABA5256799}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3462C343-BE19-4143-AF70-CEFB56F46FC6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3A421C8F-E238-4AEB-8874-B8B5F2CC4772}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{60E91567-EF8A-4520-BCE2-83ABA5256799}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0BDF6C42-132C-45F5-92DE-DC13F40C6DAB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{16FE2505-F2A0-4782-B035-AF0E5188C02C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1F0A2185-DA7E-4614-91C0-DD5F4A76CB1B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{23B0AE65-17D2-4491-98E5-B1AA6228DDA2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{23B38049-323F-443D-9732-F454E5B15B72}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2D205ADF-C992-4EDA-99C3-096E13F38AB4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3462C343-BE19-4143-AF70-CEFB56F46FC6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3A421C8F-E238-4AEB-8874-B8B5F2CC4772}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{411B1946-3277-4A7F-9F60-745266360613}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{457A4CB8-0391-409D-98B4-C4CCB2849670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4D8EACBC-E293-4462-B91E-42EA5B54B743}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60E91567-EF8A-4520-BCE2-83ABA5256799}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7717F4B3-397F-4CE5-9192-6EFFDE3AC999}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{84576F6E-0660-4B4F-8918-BC6C975044D4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{86D02BCF-0E0E-444F-8A8D-2D5C4A9E6578}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8867AC9B-4426-44A2-A693-C95850D3405C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B3F577-D54A-4831-B2B4-8AACEEDA85CF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C2DF3856-676C-41DC-A73B-FACBDF8E81E9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CF9D6D4E-5496-438E-BA24-5A580A59F5A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DEF07ACD-BCEA-4269-933A-4087D20842BB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EBBC4E43-292A-40DF-88E3-3262B7521460}
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.DynamicBarButton
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.DynamicBarButton.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.FeedManager
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.FeedManager.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.HTMLMenu
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.HTMLMenu.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.HTMLPanel
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.HTMLPanel.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.MultipleButton
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.MultipleButton.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.PseudoTransparentPlugin
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.PseudoTransparentPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.Radio
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.Radio.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.RadioSettings
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.RadioSettings.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.ScriptButton
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.ScriptButton.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.SettingsPlugin
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.SettingsPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.ThirdPartyInstaller
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.ThirdPartyInstaller.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.UrlAlertButton
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.UrlAlertButton.1
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.XMLSessionPlugin
Key Deleted : HKLM\SOFTWARE\Classes\CouponAlert_2p.XMLSessionPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\IMsiDe1egate.Application.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{004EB151-885B-4A9E-A22D-CA98DD998D75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{041278C7-DF92-486D-AE85-921BDFC75A43}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0F1794F2-900B-4C81-8146-9234E5CC5BE2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1116A14B-F6A3-4FD9-A00E-FF8CF270EE48}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{21D9997E-5D2A-4737-BCBA-C958C0590295}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{36A7148B-639E-423C-90BB-30B6E1A40BD7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{56965DCF-718F-4148-BECF-5A2B466F4556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{58E64AEE-516A-4DFC-AC38-31C50E8AF0F1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5F701D7D-C869-41F0-B0E2-8136F02B539C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{61DAB0AD-AD23-4E40-84AC-7C6CE64D4EB3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{65D8E17B-312E-4E12-913B-A841A8631143}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6BDA50D2-5597-4C68-A842-9B857FCCDA49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6CA3D0AB-F807-462C-BA7F-E27F07F91E32}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{860AF5D1-0735-409D-8E5F-E3E99356D7E9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8997561D-CF0B-42C7-AAE6-78801B3ADC7F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{92580E8C-88F5-4551-9D9E-8147E7EE2C32}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A0636D37-97D0-4DC4-95A6-93AABA07437F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A786F51D-B3C7-4F52-91EF-E1A892C2A2AE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D244EAC5-A0F5-4859-A1F8-18ABC0AC3A00}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8AF87C1-0B1E-494B-AAF0-CECC3FFEDF99}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC4DAE-7794-4E16-9A98-F6001303DCD0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAB77009-B974-48DF-8229-E70CFAA11C69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EBAA6283-B61F-4DDD-9659-56635433A307}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFB0C189-5077-4340-9838-AF7B8E792A54}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFB4F034-3EB5-48D5-84DD-89BBCF9A182F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F9D45087-1CF1-452E-9649-FDFDAC578E03}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FF2EBC1C-6579-41DB-91DD-945A1C8DB2D2}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2559647
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{20BCCE5A-C687-46FF-8DD2-AD8235F5F2B4}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3276E8A8-A233-449B-A7EB-FCEE21246018}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{53CA18E7-5223-4358-9FD9-97C62C66C5BD}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{60FC9013-4A5A-4306-9695-FCE0A6617F22}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7924FD2B-877C-4395-A063-A88AB887EA6D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{79583DE9-D0C2-44EF-AE0D-CBFA16C2A785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8542E415-0E53-4261-8BE4-0D1598229D90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A4116F8C-A634-4536-B9EF-6B9EBCC5BAE1}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C7E7FB02-C4FD-446E-8F5B-463A049935BF}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7CE22AF-CCB3-423F-84D5-4D77152181F3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EBAF2B4F-510A-47C7-86BA-E7D94D1162F6}
Key Deleted : HKLM\Software\CouponAlert_2p
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\fdloijijlkoblmigdofommgnheckmaki
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{16FE2505-F2A0-4782-B035-AF0E5188C02C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2AF08E71-3657-462F-898C-F7E791948F94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{56965DCF-718F-4148-BECF-5A2B466F4556}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7225F6C9-CF64-4D6D-AE8A-169779FD7B4D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{09971CEE-01B8-42BC-9D91-456B1FAAD6BE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3A421C8F-E238-4AEB-8874-B8B5F2CC4772}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{60E91567-EF8A-4520-BCE2-83ABA5256799}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0BDF6C42-132C-45F5-92DE-DC13F40C6DAB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{23B38049-323F-443D-9732-F454E5B15B72}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8867AC9B-4426-44A2-A693-C95850D3405C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{95B3F577-D54A-4831-B2B4-8AACEEDA85CF}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C2DF3856-676C-41DC-A73B-FACBDF8E81E9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CF9D6D4E-5496-438E-BA24-5A580A59F5A3}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CouponAlert_2pbar Uninstall
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\facetheme
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@CouponAlert_2p.com/Plugin
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{7B9F8C21-46EC-4C0B-8683-E755EF84577A}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{3462C343-BE19-4143-AF70-CEFB56F46FC6}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [2pffxtbr@CouponAlert_2p.com]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v9.0.1 (en-US)

File : C:\Users\Philip E. Shenk\AppData\Roaming\Mozilla\Firefox\Profiles\h3rgdghy.default\prefs.js

Deleted : user_pref("extensions.enabledAddons", "2pffxtbr@CouponAlert_2p.com:1.10.0.21700,ffxtlbr@funmoods.com[...]
Deleted : user_pref("extensions.funmoods.admin", false);
Deleted : user_pref("extensions.funmoods.aflt", "orgnl");
Deleted : user_pref("extensions.funmoods.cntry", "US");
Deleted : user_pref("extensions.funmoods.cv", "cv5");
Deleted : user_pref("extensions.funmoods.dfltSrch", false);
Deleted : user_pref("extensions.funmoods.excTlbr", false);
Deleted : user_pref("extensions.funmoods.hdrMd5", "");
Deleted : user_pref("extensions.funmoods.hmpg", false);
Deleted : user_pref("extensions.funmoods.lastVrsnTs", "");
Deleted : user_pref("extensions.funmoods.newTab", false);
Deleted : user_pref("extensions.funmoods.noFFXTlbr", false);
Deleted : user_pref("extensions.funmoods.sg", "free");
Deleted : user_pref("extensions.funmoods.smplGrp", "free");
Deleted : user_pref("extensions.toolbar.mindspark._2pMembers_.homepage", "hxxp://home.mywebsearch.com/index.jh[...]
Deleted : user_pref("extensions.toolbar.mindspark._2pMembers_.recentlyClosed", "{\"list\":[{\"url\":\"hxxp://a[...]

*************************

AdwCleaner[S1].txt - [13630 octets] - [21/01/2013 23:34:54]

########## EOF - C:\AdwCleaner[S1].txt - [13691 octets] ##########


RogueKiller result:

RogueKiller V8.4.3 [Jan 21 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Philip E. Shenk [Admin rights]
Mode : Scan -- Date : 01/21/2013 23:53:17

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[RUN][SUSP PATH] [ON_D:]HKLM\Software[...]\Run : DNS7reminder ("D:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking10\Ereg.ini) -> FOUND
[RUN][BLACKLISTDLL] [ON_D:]HKLM\Software[...]\Run : Synapse URLSearchHook Configuration (RUNDLL32.EXE C:\PROGRA~1\FUJIME~1\Synapse\WORKST~1\FujiFldL.dll,ConfigureSynapseUrlSearchHook) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\L --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC\Desktop.ini --> FOUND
[Susp.ASLR|Sig - ZeroAccess][FILE] services.exe : C:\Windows\system32\services.exe --> FOUND

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x8289551D -> HOOKED (Unknown @ 0x97FF7008)
SSDT[14] : NtAlertThread @ 0x8280E1E5 -> HOOKED (Unknown @ 0x87DC1A78)
SSDT[18] : NtAllocateVirtualMemory @ 0x8284A4AB -> HOOKED (Unknown @ 0x87DC4708)
SSDT[21] : NtAlpcConnectPort @ 0x827EC81F -> HOOKED (Unknown @ 0x87CDA8E0)
SSDT[42] : NtAssignProcessToJobObject @ 0x827BFB13 -> HOOKED (Unknown @ 0x877660E8)
SSDT[67] : NtCreateMutant @ 0x828227BC -> HOOKED (Unknown @ 0x94FD7698)
SSDT[77] : NtCreateSymbolicLinkObject @ 0x827C232A -> HOOKED (Unknown @ 0x87DC0190)
SSDT[78] : NtCreateThread @ 0x82893B98 -> HOOKED (Unknown @ 0x94F88FB0)
SSDT[116] : NtDebugActiveProcess @ 0x82866CE2 -> HOOKED (Unknown @ 0x877661C8)
SSDT[129] : NtDuplicateObject @ 0x827FA4E1 -> HOOKED (Unknown @ 0x87D463D0)
SSDT[147] : NtFreeVirtualMemory @ 0x82686F5D -> HOOKED (Unknown @ 0x861013F8)
SSDT[156] : NtImpersonateAnonymousToken @ 0x827BCEE2 -> HOOKED (Unknown @ 0x94FD7788)
SSDT[158] : NtImpersonateThread @ 0x827D24E4 -> HOOKED (Unknown @ 0x94F673A8)
SSDT[165] : NtLoadDriver @ 0x8276DDEE -> HOOKED (Unknown @ 0x87CDA868)
SSDT[177] : NtMapViewOfSection @ 0x8281282A -> HOOKED (Unknown @ 0x861012F8)
SSDT[184] : NtOpenEvent @ 0x827FBD5F -> HOOKED (Unknown @ 0x877691C8)
SSDT[194] : NtOpenProcess @ 0x82822F58 -> HOOKED (Unknown @ 0x94F88E98)
SSDT[195] : NtOpenProcessToken @ 0x828039BE -> HOOKED (Unknown @ 0x87D43608)
SSDT[197] : NtOpenSection @ 0x828135FD -> HOOKED (Unknown @ 0x87769048)
SSDT[201] : NtOpenThread @ 0x8281E4AA -> HOOKED (Unknown @ 0x87D464A0)
SSDT[210] : NtProtectVirtualMemory @ 0x8281C28D -> HOOKED (Unknown @ 0x87DD4400)
SSDT[282] : NtResumeThread @ 0x8281DAF5 -> HOOKED (Unknown @ 0x87DC5518)
SSDT[289] : NtSetContextThread @ 0x82894867 -> HOOKED (Unknown @ 0x87768140)
SSDT[305] : NtSetInformationProcess @ 0x82816858 -> HOOKED (Unknown @ 0x87768008)
SSDT[317] : NtSetSystemInformation @ 0x827E8E83 -> HOOKED (Unknown @ 0x86100E80)
SSDT[330] : NtSuspendProcess @ 0x82895457 -> HOOKED (Unknown @ 0x877690E8)
SSDT[331] : NtSuspendThread @ 0x8279C92D -> HOOKED (Unknown @ 0x87DFA8E8)
SSDT[334] : NtTerminateProcess @ 0x827F30D3 -> HOOKED (Unknown @ 0x87D436C8)
SSDT[335] : unknown @ 0x8281E4DF -> HOOKED (Unknown @ 0x87FBB270)
SSDT[348] : NtUnmapViewOfSection @ 0x82812AED -> HOOKED (Unknown @ 0x9B103118)
SSDT[358] : NtWriteVirtualMemory @ 0x8280F8BD -> HOOKED (Unknown @ 0x87DC45F0)
SSDT[382] : NtCreateThreadEx @ 0x8281DF94 -> HOOKED (Unknown @ 0x87DD4300)
S_SSDT[317] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x9B1160C8)
S_SSDT[397] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x881FEF48)
S_SSDT[428] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x881FEE88)
S_SSDT[430] : NtUserGetKeyState -> HOOKED (Unknown @ 0x94F605C8)
S_SSDT[442] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x94F60688)
S_SSDT[479] : NtUserMessageCall -> HOOKED (Unknown @ 0x94F58828)
S_SSDT[497] : NtUserPostMessage -> HOOKED (Unknown @ 0x881FEDB8)
S_SSDT[498] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x881FECE8)
S_SSDT[573] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x9B129008)
S_SSDT[576] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x9B1252C0)

¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT
-> D:\Users\Default User\NTUSER.DAT
-> D:\Users\Philip E. Shenk\NTUSER.DAT
-> D:\Documents and Settings\Default\NTUSER.DAT
-> D:\Documents and Settings\Default User\NTUSER.DAT
-> D:\Documents and Settings\Public\NTUSER.DAT

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++
--- User ---
[MBR] c85e21bfd9538a1ca21bada94dcca4c3
[BSP] 78d5066e4b4219a94314a3f5100facf9 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 107717 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 220604580 | Size: 6753 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: +++++
--- User ---
[MBR] 01d2e6c3fae43f91746335fe0e8cf855
[BSP] 8610dc4fd6a69a2e33e479a02fd6c1a0 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 114470 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_01212013_02d2353.txt >>
RKreport[1]_S_01212013_02d2353.txt



RogueKiller V8.4.3 [Jan 21 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Philip E. Shenk [Admin rights]
Mode : Remove -- Date : 01/21/2013 23:57:14

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[RUN][SUSP PATH] [ON_D:]HKLM\Software[...]\Run : DNS7reminder ("D:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking10\Ereg.ini) -> DELETED
[RUN][BLACKLISTDLL] [ON_D:]HKLM\Software[...]\Run : Synapse URLSearchHook Configuration (RUNDLL32.EXE C:\PROGRA~1\FUJIME~1\Synapse\WORKST~1\FujiFldL.dll,ConfigureSynapseUrlSearchHook) -> DELETED

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\@ --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\L --> REMOVED
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC\Desktop.ini --> REMOVED AT REBOOT
[Susp.ASLR|Sig - ZeroAccess][FILE] services.exe : C:\Windows\system32\services.exe --> REPLACED AT REBOOT (C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe)

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x8289551D -> HOOKED (Unknown @ 0x97FF7008)
SSDT[14] : NtAlertThread @ 0x8280E1E5 -> HOOKED (Unknown @ 0x87DC1A78)
SSDT[18] : NtAllocateVirtualMemory @ 0x8284A4AB -> HOOKED (Unknown @ 0x87DC4708)
SSDT[21] : NtAlpcConnectPort @ 0x827EC81F -> HOOKED (Unknown @ 0x87CDA8E0)
SSDT[42] : NtAssignProcessToJobObject @ 0x827BFB13 -> HOOKED (Unknown @ 0x877660E8)
SSDT[67] : NtCreateMutant @ 0x828227BC -> HOOKED (Unknown @ 0x94FD7698)
SSDT[77] : NtCreateSymbolicLinkObject @ 0x827C232A -> HOOKED (Unknown @ 0x87DC0190)
SSDT[78] : NtCreateThread @ 0x82893B98 -> HOOKED (Unknown @ 0x94F88FB0)
SSDT[116] : NtDebugActiveProcess @ 0x82866CE2 -> HOOKED (Unknown @ 0x877661C8)
SSDT[129] : NtDuplicateObject @ 0x827FA4E1 -> HOOKED (Unknown @ 0x87D463D0)
SSDT[147] : NtFreeVirtualMemory @ 0x82686F5D -> HOOKED (Unknown @ 0x861013F8)
SSDT[156] : NtImpersonateAnonymousToken @ 0x827BCEE2 -> HOOKED (Unknown @ 0x94FD7788)
SSDT[158] : NtImpersonateThread @ 0x827D24E4 -> HOOKED (Unknown @ 0x94F673A8)
SSDT[165] : NtLoadDriver @ 0x8276DDEE -> HOOKED (Unknown @ 0x87CDA868)
SSDT[177] : NtMapViewOfSection @ 0x8281282A -> HOOKED (Unknown @ 0x861012F8)
SSDT[184] : NtOpenEvent @ 0x827FBD5F -> HOOKED (Unknown @ 0x877691C8)
SSDT[194] : NtOpenProcess @ 0x82822F58 -> HOOKED (Unknown @ 0x94F88E98)
SSDT[195] : NtOpenProcessToken @ 0x828039BE -> HOOKED (Unknown @ 0x87D43608)
SSDT[197] : NtOpenSection @ 0x828135FD -> HOOKED (Unknown @ 0x87769048)
SSDT[201] : NtOpenThread @ 0x8281E4AA -> HOOKED (Unknown @ 0x87D464A0)
SSDT[210] : NtProtectVirtualMemory @ 0x8281C28D -> HOOKED (Unknown @ 0x87DD4400)
SSDT[282] : NtResumeThread @ 0x8281DAF5 -> HOOKED (Unknown @ 0x87DC5518)
SSDT[289] : NtSetContextThread @ 0x82894867 -> HOOKED (Unknown @ 0x87768140)
SSDT[305] : NtSetInformationProcess @ 0x82816858 -> HOOKED (Unknown @ 0x87768008)
SSDT[317] : NtSetSystemInformation @ 0x827E8E83 -> HOOKED (Unknown @ 0x86100E80)
SSDT[330] : NtSuspendProcess @ 0x82895457 -> HOOKED (Unknown @ 0x877690E8)
SSDT[331] : NtSuspendThread @ 0x8279C92D -> HOOKED (Unknown @ 0x87DFA8E8)
SSDT[334] : NtTerminateProcess @ 0x827F30D3 -> HOOKED (Unknown @ 0x87D436C8)
SSDT[335] : unknown @ 0x8281E4DF -> HOOKED (Unknown @ 0x87FBB270)
SSDT[348] : NtUnmapViewOfSection @ 0x82812AED -> HOOKED (Unknown @ 0x9B103118)
SSDT[358] : NtWriteVirtualMemory @ 0x8280F8BD -> HOOKED (Unknown @ 0x87DC45F0)
SSDT[382] : NtCreateThreadEx @ 0x8281DF94 -> HOOKED (Unknown @ 0x87DD4300)
S_SSDT[317] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x9B1160C8)
S_SSDT[397] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x881FEF48)
S_SSDT[428] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x881FEE88)
S_SSDT[430] : NtUserGetKeyState -> HOOKED (Unknown @ 0x94F605C8)
S_SSDT[442] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x94F60688)
S_SSDT[479] : NtUserMessageCall -> HOOKED (Unknown @ 0x94F58828)
S_SSDT[497] : NtUserPostMessage -> HOOKED (Unknown @ 0x881FEDB8)
S_SSDT[498] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x881FECE8)
S_SSDT[573] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x9B129008)
S_SSDT[576] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x9B1252C0)

¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT
-> D:\Users\Default User\NTUSER.DAT
-> D:\Users\Philip E. Shenk\NTUSER.DAT
-> D:\Documents and Settings\Default\NTUSER.DAT
-> D:\Documents and Settings\Default User\NTUSER.DAT
-> D:\Documents and Settings\Public\NTUSER.DAT

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++
--- User ---
[MBR] c85e21bfd9538a1ca21bada94dcca4c3
[BSP] 78d5066e4b4219a94314a3f5100facf9 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 107717 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 220604580 | Size: 6753 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: +++++
--- User ---
[MBR] 01d2e6c3fae43f91746335fe0e8cf855
[BSP] 8610dc4fd6a69a2e33e479a02fd6c1a0 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 114470 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_01212013_02d2357.txt >>
RKreport[1]_S_01212013_02d2353.txt ;

RKreport[2]_D_01212013_02d2357.txt
RogueKiller V8.4.3 [Jan 21 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Philip E. Shenk [Admin rights]
Mode : Remove -- Date : 01/21/2013 23:57:14

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[RUN][SUSP PATH] [ON_D:]HKLM\Software[...]\Run : DNS7reminder ("D:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking10\Ereg.ini) -> DELETED
[RUN][BLACKLISTDLL] [ON_D:]HKLM\Software[...]\Run : Synapse URLSearchHook Configuration (RUNDLL32.EXE C:\PROGRA~1\FUJIME~1\Synapse\WORKST~1\FujiFldL.dll,ConfigureSynapseUrlSearchHook) -> DELETED

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\@ --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Philip E. Shenk\AppData\Local\{47c9cf88-d882-9f4a-356d-4483c5fbc836}\L --> REMOVED
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC\Desktop.ini --> REMOVED AT REBOOT
[Susp.ASLR|Sig - ZeroAccess][FILE] services.exe : C:\Windows\system32\services.exe --> REPLACED AT REBOOT (C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe)

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x8289551D -> HOOKED (Unknown @ 0x97FF7008)
SSDT[14] : NtAlertThread @ 0x8280E1E5 -> HOOKED (Unknown @ 0x87DC1A78)
SSDT[18] : NtAllocateVirtualMemory @ 0x8284A4AB -> HOOKED (Unknown @ 0x87DC4708)
SSDT[21] : NtAlpcConnectPort @ 0x827EC81F -> HOOKED (Unknown @ 0x87CDA8E0)
SSDT[42] : NtAssignProcessToJobObject @ 0x827BFB13 -> HOOKED (Unknown @ 0x877660E8)
SSDT[67] : NtCreateMutant @ 0x828227BC -> HOOKED (Unknown @ 0x94FD7698)
SSDT[77] : NtCreateSymbolicLinkObject @ 0x827C232A -> HOOKED (Unknown @ 0x87DC0190)
SSDT[78] : NtCreateThread @ 0x82893B98 -> HOOKED (Unknown @ 0x94F88FB0)
SSDT[116] : NtDebugActiveProcess @ 0x82866CE2 -> HOOKED (Unknown @ 0x877661C8)
SSDT[129] : NtDuplicateObject @ 0x827FA4E1 -> HOOKED (Unknown @ 0x87D463D0)
SSDT[147] : NtFreeVirtualMemory @ 0x82686F5D -> HOOKED (Unknown @ 0x861013F8)
SSDT[156] : NtImpersonateAnonymousToken @ 0x827BCEE2 -> HOOKED (Unknown @ 0x94FD7788)
SSDT[158] : NtImpersonateThread @ 0x827D24E4 -> HOOKED (Unknown @ 0x94F673A8)
SSDT[165] : NtLoadDriver @ 0x8276DDEE -> HOOKED (Unknown @ 0x87CDA868)
SSDT[177] : NtMapViewOfSection @ 0x8281282A -> HOOKED (Unknown @ 0x861012F8)
SSDT[184] : NtOpenEvent @ 0x827FBD5F -> HOOKED (Unknown @ 0x877691C8)
SSDT[194] : NtOpenProcess @ 0x82822F58 -> HOOKED (Unknown @ 0x94F88E98)
SSDT[195] : NtOpenProcessToken @ 0x828039BE -> HOOKED (Unknown @ 0x87D43608)
SSDT[197] : NtOpenSection @ 0x828135FD -> HOOKED (Unknown @ 0x87769048)
SSDT[201] : NtOpenThread @ 0x8281E4AA -> HOOKED (Unknown @ 0x87D464A0)
SSDT[210] : NtProtectVirtualMemory @ 0x8281C28D -> HOOKED (Unknown @ 0x87DD4400)
SSDT[282] : NtResumeThread @ 0x8281DAF5 -> HOOKED (Unknown @ 0x87DC5518)
SSDT[289] : NtSetContextThread @ 0x82894867 -> HOOKED (Unknown @ 0x87768140)
SSDT[305] : NtSetInformationProcess @ 0x82816858 -> HOOKED (Unknown @ 0x87768008)
SSDT[317] : NtSetSystemInformation @ 0x827E8E83 -> HOOKED (Unknown @ 0x86100E80)
SSDT[330] : NtSuspendProcess @ 0x82895457 -> HOOKED (Unknown @ 0x877690E8)
SSDT[331] : NtSuspendThread @ 0x8279C92D -> HOOKED (Unknown @ 0x87DFA8E8)
SSDT[334] : NtTerminateProcess @ 0x827F30D3 -> HOOKED (Unknown @ 0x87D436C8)
SSDT[335] : unknown @ 0x8281E4DF -> HOOKED (Unknown @ 0x87FBB270)
SSDT[348] : NtUnmapViewOfSection @ 0x82812AED -> HOOKED (Unknown @ 0x9B103118)
SSDT[358] : NtWriteVirtualMemory @ 0x8280F8BD -> HOOKED (Unknown @ 0x87DC45F0)
SSDT[382] : NtCreateThreadEx @ 0x8281DF94 -> HOOKED (Unknown @ 0x87DD4300)
S_SSDT[317] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x9B1160C8)
S_SSDT[397] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x881FEF48)
S_SSDT[428] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x881FEE88)
S_SSDT[430] : NtUserGetKeyState -> HOOKED (Unknown @ 0x94F605C8)
S_SSDT[442] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x94F60688)
S_SSDT[479] : NtUserMessageCall -> HOOKED (Unknown @ 0x94F58828)
S_SSDT[497] : NtUserPostMessage -> HOOKED (Unknown @ 0x881FEDB8)
S_SSDT[498] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x881FECE8)
S_SSDT[573] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x9B129008)
S_SSDT[576] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x9B1252C0)

¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT
-> D:\Users\Default User\NTUSER.DAT
-> D:\Users\Philip E. Shenk\NTUSER.DAT
-> D:\Documents and Settings\Default\NTUSER.DAT
-> D:\Documents and Settings\Default User\NTUSER.DAT
-> D:\Documents and Settings\Public\NTUSER.DAT

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++
--- User ---
[MBR] c85e21bfd9538a1ca21bada94dcca4c3
[BSP] 78d5066e4b4219a94314a3f5100facf9 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 107717 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 220604580 | Size: 6753 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: +++++
--- User ---
[MBR] 01d2e6c3fae43f91746335fe0e8cf855
[BSP] 8610dc4fd6a69a2e33e479a02fd6c1a0 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 114470 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_01212013_02d2357.txt >>
RKreport[1]_S_01212013_02d2353.txt ; RKreport[2]_D_01212013_02d2357.txt



I appreciate your help. Thanks.

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:53 PM

Posted 22 January 2013 - 02:43 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 alaskan101

alaskan101
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:06:53 PM

Posted 22 January 2013 - 11:18 PM

In your next post I need the following

Log from Combofix

ComboFix 13-01-22.01 - Philip E. Shenk 01/22/2013 18:45:18.1.2 - x86
Running from: c:\users\Philip E. Shenk\Desktop\ComboFix.exe
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\DSCF0697.JPG
C:\DSCF0698.JPG
C:\DSCF0699.JPG
C:\DSCF0700.JPG
C:\DSCF0701.JPG
C:\DSCF0702.JPG
C:\DSCF0703.JPG
C:\DSCF0704.JPG
C:\DSCF0705.JPG
C:\DSCF0706.JPG
C:\DSCF0707.JPG
C:\DSCF0708.JPG
C:\DSCF0709.JPG
C:\DSCF0710.JPG
C:\DSCF0718.JPG
C:\DSCF0719.JPG
C:\DSCF0720.JPG
C:\DSCF0721.JPG
C:\DSCF0722.JPG
C:\DSCF0723.JPG
C:\DSCF0724.JPG
c:\program files\CouponAlert_2pEI
c:\program files\TelevisionFanaticEI
c:\users\Philip E. Shenk\AppData\Local\assembly\tmp
c:\windows\security\Database\tmp.edb
.
Infected copy of c:\windows\system32\Services.exe was found and disinfected
Restored copy from - c:\windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_CouponAlert_2pService
.
.
((((((((((((((((((((((((( Files Created from 2012-12-23 to 2013-01-23 )))))))))))))))))))))))))))))))
.
.
2013-01-22 08:51 . 2013-01-22 08:51 15616 ----a-w- c:\windows\system32\drivers\TrueSight.sys
2013-01-21 22:09 . 2013-01-21 22:09 -------- d-----w- c:\users\Philip E. Shenk\AppData\Local\CrashDumps
2013-01-21 08:48 . 2013-01-21 08:48 110080 ----a-r- c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Installer\{DDABC667-56B3-4122-82B0-2F5782EA2F9A}\IconF7A21AF7.exe
2013-01-21 08:48 . 2013-01-21 08:48 110080 ----a-r- c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Installer\{DDABC667-56B3-4122-82B0-2F5782EA2F9A}\IconD7F16134.exe
2013-01-21 08:48 . 2013-01-21 08:48 110080 ----a-r- c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Installer\{DDABC667-56B3-4122-82B0-2F5782EA2F9A}\IconCF33A0CE.exe
2013-01-21 08:48 . 2013-01-21 08:48 -------- d-----w- C:\sh4ldr
2013-01-21 08:48 . 2013-01-21 08:48 -------- d-----w- c:\program files\Enigma Software Group
2013-01-21 08:47 . 2013-01-21 08:48 -------- d-----w- c:\windows\DDABC66756B3412282B02F5782EA2F9A.TMP
2013-01-21 04:14 . 2013-01-21 04:59 -------- d-----w- c:\users\Philip E. Shenk\AppData\Local\NPE
2013-01-21 03:39 . 2013-01-21 12:49 -------- d-----w- c:\windows\system32\drivers\NST
2013-01-21 03:39 . 2013-01-21 03:39 -------- d-----w- c:\program files\Norton Identity Safe
2013-01-21 03:39 . 2013-01-21 03:43 -------- d-----w- c:\program files\Common Files\Symantec Shared
2013-01-21 03:39 . 2013-01-21 03:39 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-01-21 03:39 . 2013-01-21 03:39 -------- d-----w- c:\program files\Symantec
2013-01-21 03:38 . 2013-01-21 03:38 -------- d-----w- c:\windows\system32\drivers\NAV
2013-01-21 03:38 . 2013-01-21 03:38 -------- d-----w- c:\program files\Norton AntiVirus
2013-01-21 03:20 . 2013-01-21 03:39 -------- d-----w- c:\program files\NortonInstaller
2013-01-21 02:57 . 2013-01-21 04:14 -------- d-----w- c:\programdata\Norton
2013-01-07 07:20 . 2013-01-07 07:20 -------- d-----w- c:\programdata\HP Product Assistant
2013-01-07 07:19 . 2013-01-07 07:19 -------- d-----w- c:\program files\Hewlett-Packard
2013-01-07 06:00 . 2013-01-07 06:00 -------- d-----w- c:\program files\Kaspersky Lab
2013-01-07 06:00 . 2013-01-07 06:00 -------- d-----w- c:\programdata\Kaspersky Lab
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-09 08:13 . 2012-07-28 23:15 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-09 08:13 . 2011-05-14 19:14 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-25 06:20 . 2012-10-25 06:20 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-10-25 06:20 . 2012-10-25 06:20 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-10-25 06:19 . 2012-10-25 06:19 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
2011-06-11 09:02 . 2011-07-04 19:07 161760 ----a-w- c:\program files\64res.dll
2011-12-21 07:24 . 2012-01-17 18:10 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"KSS"="c:\program files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" [2012-04-26 202296]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-11-02 59240]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-03-28 1045800]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-24 13601312]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-06-24 92704]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-17 81920]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"YouCam Service"="c:\program files\CyberLink\YouCam\YouCamService.exe" [2011-11-29 255208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"Nikon Message Center 2"="c:\program files\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files\iTunes2010\iTunesHelper.exe" [2012-09-10 421776]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKLM\~\startupfolder\C:^Users^Philip E. Shenk^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^autobahn.lnk]
path=c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\autobahn.lnk
backup=c:\windows\pss\autobahn.lnk.Startup
backupExtension=.Startup
.
[HKLM\~\startupfolder\C:^Users^Philip E. Shenk^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dragon NaturallySpeaking.lnk]
path=c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dragon NaturallySpeaking.lnk
backup=c:\windows\pss\Dragon NaturallySpeaking.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2011-07-28 23:08 1259376 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DNS7reminder]
2007-04-16 16:33 259624 ----a-w- c:\program files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FujiSynapseBridge]
2011-02-01 18:33 243072 ----a-w- c:\program files\Fuji Medical System\Synapse\Workstation\FujiSynapseBridge.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2011-10-13 18:27 17351304 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
2006-10-25 18:03 210472 ----a-w- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Synapse URLSearchHook Configuration]
2011-02-01 18:29 3396992 ----a-w- c:\progra~1\FUJIME~1\Synapse\WORKST~1\FujiFldL.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
rsmsvcs REG_MULTI_SZ ntmssvc
ipripsvc REG_MULTI_SZ iprip
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-22 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-28 08:13]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-02-15 22:49]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-02-15 22:49]
.
2013-01-23 c:\windows\Tasks\RegCure Program Check.job
- c:\regcure\RegCure.exe [2008-12-29 17:58]
.
2013-01-07 c:\windows\Tasks\RegCure.job
- c:\regcure\RegCure.exe [2008-12-29 17:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: {{3B54DEAB-C6D4-48a8-8C32-A70558643400} - c:\program files\FinalVideoDownloader\fvdRunner.html
Trusted Zone: bannerhealth.com
Trusted Zone: bannerhealth.com\accesswr
Trusted Zone: bannerhealth.com\faipacs
Trusted Zone: betonline.com\www
Trusted Zone: globalsuite.net
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
DPF: {1FBD11EF-1260-11D1-87A7-444553540001} - hxxps://faipacs.bannerhealth.com/osd/SynapseWorkstationInf.cab
FF - ProfilePath - c:\users\Philip E. Shenk\AppData\Roaming\Mozilla\Firefox\Profiles\h3rgdghy.default\
FF - prefs.js: browser.startup.homepage - www.ebay.com
FF - ExtSQL: 2013-01-20 18:39; {F04D2D30-776C-4d02-8627-8E4385ECA58D}; c:\programdata\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2013.2.0.18\coFFPlgn
FF - ExtSQL: 2013-01-20 18:41; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\IPSFFPlgn
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{657E195F-066D-435C-92DB-7C261E6FE832} - (no file)
WebBrowser-{657E195F-066D-435C-92DB-7C261E6FE832} - (no file)
HKCU-Run-MobileDocuments - c:\program files\Common Files\Apple\Internet Services\ubd.exe
HKCU-Run-CPN Notifier - c:\program files\Lock Poker\PokerNotifier.exe
HKLM-Run-Coupon Alert Search Scope Monitor - c:\progra~1\COUPON~2\bar\1.bin\2psrchmn.exe
AddRemove-3D Home Design Suite 3.5 - c:\progra~1\3DHOME~1\DeIsL1.isu
AddRemove-NirSoft ShellExView - c:\program files\NirSoft\ShellExView\uninst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-22 19:04
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NCO]
"ImagePath"="\"c:\program files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe\" /s \"NCO\" /m \"c:\program files\Norton Identity Safe\Engine\2013.2.1.33\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4572)
c:\program files\Fuji Medical System\Synapse\Workstation\FujiFldL.dll
c:\progra~1\FUJIME~1\Synapse\WORKST~1\FujiFldR.dll
c:\program files\Fuji Medical System\Synapse\Workstation\DBCmds.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
c:\windows\system32\nvvsvc.exe
c:\windows\system32\rundll32.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\inetsrv\inetinfo.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\windows\system32\msiexec.exe
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\program files\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe
c:\program files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe
c:\windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
c:\windows\System32\tcpsvcs.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\program files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe
c:\program files\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe
c:\windows\System32\rundll32.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
.
**************************************************************************
.
Completion time: 2013-01-22 19:11:28 - machine was rebooted
ComboFix-quarantined-files.txt 2013-01-23 04:11
.
Pre-Run: 1,070,485,504 bytes free
Post-Run: 632,217,600 bytes free
.
- - End Of File - - 1185886596BC95353FEAC47BB45DD8C9



let me know of any problems you may have had
The only problem I have had is when trying to reboot I get the blue screen halting the system. Restarting with "last known good configuration" allows it to boot. It did not do this when restarting this last time after combofix ran.

How is the computer doing now?
So far so good.
Thanks.

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:53 PM

Posted 23 January 2013 - 12:38 AM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

File::
c:\windows\Tasks\RegCure Program Check.job
c:\regcure\RegCure.exe
c:\windows\Tasks\RegCure.job
c:\regcure\RegCure.exe

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 alaskan101

alaskan101
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:06:53 PM

Posted 23 January 2013 - 01:30 AM

In your next post I need the following

report from Combofix

ComboFix 13-01-22.01 - Philip E. Shenk 01/22/2013 21:06:15.2.2 - x86
Running from: c:\users\Philip E. Shenk\Desktop\ComboFix.exe
Command switches used :: c:\users\Philip E. Shenk\Desktop\CFScript.txt
* Created a new restore point
.
FILE ::
"c:\regcure\RegCure.exe"
"c:\windows\Tasks\RegCure Program Check.job"
"c:\windows\Tasks\RegCure.job"
.
.
((((((((((((((((((((((((( Files Created from 2012-12-23 to 2013-01-23 )))))))))))))))))))))))))))))))
.
.
2013-01-23 06:18 . 2013-01-23 06:18 -------- d-----w- c:\users\Philip E. Shenk\AppData\Local\temp
2013-01-23 06:18 . 2013-01-23 06:18 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-22 08:51 . 2013-01-22 08:51 15616 ----a-w- c:\windows\system32\drivers\TrueSight.sys
2013-01-21 22:09 . 2013-01-21 22:09 -------- d-----w- c:\users\Philip E. Shenk\AppData\Local\CrashDumps
2013-01-21 08:48 . 2013-01-21 08:48 110080 ----a-r- c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Installer\{DDABC667-56B3-4122-82B0-2F5782EA2F9A}\IconF7A21AF7.exe
2013-01-21 08:48 . 2013-01-21 08:48 110080 ----a-r- c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Installer\{DDABC667-56B3-4122-82B0-2F5782EA2F9A}\IconD7F16134.exe
2013-01-21 08:48 . 2013-01-21 08:48 110080 ----a-r- c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Installer\{DDABC667-56B3-4122-82B0-2F5782EA2F9A}\IconCF33A0CE.exe
2013-01-21 08:48 . 2013-01-21 08:48 -------- d-----w- C:\sh4ldr
2013-01-21 08:48 . 2013-01-21 08:48 -------- d-----w- c:\program files\Enigma Software Group
2013-01-21 08:47 . 2013-01-21 08:48 -------- d-----w- c:\windows\DDABC66756B3412282B02F5782EA2F9A.TMP
2013-01-21 04:14 . 2013-01-21 04:59 -------- d-----w- c:\users\Philip E. Shenk\AppData\Local\NPE
2013-01-21 03:39 . 2013-01-21 12:49 -------- d-----w- c:\windows\system32\drivers\NST
2013-01-21 03:39 . 2013-01-21 03:39 -------- d-----w- c:\program files\Norton Identity Safe
2013-01-21 03:39 . 2013-01-21 03:43 -------- d-----w- c:\program files\Common Files\Symantec Shared
2013-01-21 03:39 . 2013-01-21 03:39 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-01-21 03:39 . 2013-01-21 03:39 -------- d-----w- c:\program files\Symantec
2013-01-21 03:38 . 2013-01-21 03:38 -------- d-----w- c:\windows\system32\drivers\NAV
2013-01-21 03:38 . 2013-01-21 03:38 -------- d-----w- c:\program files\Norton AntiVirus
2013-01-21 03:20 . 2013-01-21 03:39 -------- d-----w- c:\program files\NortonInstaller
2013-01-21 02:57 . 2013-01-21 04:14 -------- d-----w- c:\programdata\Norton
2013-01-07 07:20 . 2013-01-07 07:20 -------- d-----w- c:\programdata\HP Product Assistant
2013-01-07 07:19 . 2013-01-07 07:19 -------- d-----w- c:\program files\Hewlett-Packard
2013-01-07 06:00 . 2013-01-07 06:00 -------- d-----w- c:\program files\Kaspersky Lab
2013-01-07 06:00 . 2013-01-07 06:00 -------- d-----w- c:\programdata\Kaspersky Lab
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-09 08:13 . 2012-07-28 23:15 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-09 08:13 . 2011-05-14 19:14 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-25 06:20 . 2012-10-25 06:20 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-10-25 06:20 . 2012-10-25 06:20 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-10-25 06:19 . 2012-10-25 06:19 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
2011-06-11 09:02 . 2011-07-04 19:07 161760 ----a-w- c:\program files\64res.dll
2011-12-21 07:24 . 2012-01-17 18:10 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"KSS"="c:\program files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" [2012-04-26 202296]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-11-02 59240]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-03-28 1045800]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-24 13601312]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-06-24 92704]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-17 81920]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"YouCam Service"="c:\program files\CyberLink\YouCam\YouCamService.exe" [2011-11-29 255208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"Nikon Message Center 2"="c:\program files\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files\iTunes2010\iTunesHelper.exe" [2012-09-10 421776]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKLM\~\startupfolder\C:^Users^Philip E. Shenk^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^autobahn.lnk]
path=c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\autobahn.lnk
backup=c:\windows\pss\autobahn.lnk.Startup
backupExtension=.Startup
.
[HKLM\~\startupfolder\C:^Users^Philip E. Shenk^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dragon NaturallySpeaking.lnk]
path=c:\users\Philip E. Shenk\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dragon NaturallySpeaking.lnk
backup=c:\windows\pss\Dragon NaturallySpeaking.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2011-07-28 23:08 1259376 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DNS7reminder]
2007-04-16 16:33 259624 ----a-w- c:\program files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FujiSynapseBridge]
2011-02-01 18:33 243072 ----a-w- c:\program files\Fuji Medical System\Synapse\Workstation\FujiSynapseBridge.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2011-10-13 18:27 17351304 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
2006-10-25 18:03 210472 ----a-w- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Synapse URLSearchHook Configuration]
2011-02-01 18:29 3396992 ----a-w- c:\progra~1\FUJIME~1\Synapse\WORKST~1\FujiFldL.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
rsmsvcs REG_MULTI_SZ ntmssvc
ipripsvc REG_MULTI_SZ iprip
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-28 08:13]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-02-15 22:49]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-02-15 22:49]
.
2013-01-23 c:\windows\Tasks\RegCure Program Check.job
- c:\regcure\RegCure.exe [2008-12-29 17:58]
.
2013-01-07 c:\windows\Tasks\RegCure.job
- c:\regcure\RegCure.exe [2008-12-29 17:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: {{3B54DEAB-C6D4-48a8-8C32-A70558643400} - c:\program files\FinalVideoDownloader\fvdRunner.html
Trusted Zone: bannerhealth.com
Trusted Zone: bannerhealth.com\accesswr
Trusted Zone: bannerhealth.com\faipacs
Trusted Zone: betonline.com\www
Trusted Zone: globalsuite.net
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
DPF: {1FBD11EF-1260-11D1-87A7-444553540001} - hxxps://faipacs.bannerhealth.com/osd/SynapseWorkstationInf.cab
FF - ProfilePath - c:\users\Philip E. Shenk\AppData\Roaming\Mozilla\Firefox\Profiles\h3rgdghy.default\
FF - prefs.js: browser.startup.homepage - www.ebay.com
FF - ExtSQL: 2013-01-20 18:39; {F04D2D30-776C-4d02-8627-8E4385ECA58D}; c:\programdata\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2013.2.0.18\coFFPlgn
FF - ExtSQL: 2013-01-20 18:41; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\IPSFFPlgn
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-22 21:18
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\20.2.0.19\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NCO]
"ImagePath"="\"c:\program files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe\" /s \"NCO\" /m \"c:\program files\Norton Identity Safe\Engine\2013.2.1.33\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(5880)
c:\program files\Fuji Medical System\Synapse\Workstation\FujiFldL.dll
c:\progra~1\FUJIME~1\Synapse\WORKST~1\FujiFldR.dll
c:\program files\Fuji Medical System\Synapse\Workstation\DBCmds.dll
.
Completion time: 2013-01-22 21:21:54
ComboFix-quarantined-files.txt 2013-01-23 06:21
ComboFix2.txt 2013-01-23 04:11
.
Pre-Run: 121,749,504 bytes free
Post-Run: 108,974,080 bytes free
.
- - End Of File - - D3DA23560518A3ED8C38C2C81B2FCACC

let me know of any problems you may have had
No problems..

How is the computer doing now after running the script?
Good at this point.
Thanks.

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:53 PM

Posted 23 January 2013 - 04:21 PM

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Coupon Printer for Windows
CouponAlert toolbar
Facetheme
Java™ 6 Update 31
Java™ 6 Update 7

[/list]


Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 alaskan101

alaskan101
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:06:53 PM

Posted 24 January 2013 - 01:25 AM

In your next post I need the following

Log From MBAM

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.24.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Philip E. Shenk :: PHILIPESHENK-PC [administrator]

1/23/2013 8:56:28 PM
mbam-log-2013-01-23 (20-56-28).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219135
Time elapsed: 7 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 6
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d09094b3-b426-4f16-a6d9-e211fe222127} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CouponAlert_2p.SkinLauncher (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CouponAlert_2p.SkinLauncher.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CouponAlert_2p.SkinLauncherSettings (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CouponAlert_2p.SkinLauncherSettings.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\Software\SkyMedia (Adware.SkyMedia) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Program Files\64res.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.

(end)



report from Hijackthis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:17:50 PM, on 1/23/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton AntiVirus\Engine\20.2.1.22\ccSvcHst.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\YouCam\YouCamService.exe
C:\Program Files\iTunes2010\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Philip E. Shenk\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {3D31A26E-04D4-4B45-AFD4-DA4E1AE4AF1B} - C:\Program Files\Fuji Medical System\Synapse\Workstation\FujiFldL.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Synapse BHO - {33414365-E6C7-460d-880A-A163BD69E84D} - C:\Program Files\Fuji Medical System\Synapse\Workstation\FujiFldL.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\20.2.1.22\IPS\IPSBHO.DLL
O2 - BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files\Norton Identity Safe\Engine\2013.2.1.33\coIEPlg.dll
O3 - Toolbar: Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files\Norton Identity Safe\Engine\2013.2.1.33\coIEPlg.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [YouCam Service] "C:\Program Files\CyberLink\YouCam\YouCamService.exe" /s
O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes2010\iTunesHelper.exe"
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [KSS] "C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" /autorun
O4 - HKUS\S-1-5-21-968203753-410031946-1359934034-1000\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (User '?')
O4 - HKUS\S-1-5-21-968203753-410031946-1359934034-1000\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
O4 - HKUS\S-1-5-21-968203753-410031946-1359934034-1000\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User '?')
O4 - HKUS\S-1-5-21-968203753-410031946-1359934034-1000\..\Run: [KSS] "C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" /autorun (User '?')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Download Video - {3B54DEAB-C6D4-48a8-8C32-A70558643400} - C:\Program Files\FinalVideoDownloader\fvdRunner.html
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe (file missing)
O9 - Extra button: Lock Poker - {7000ccff-ab59-4eab-a7ae-a502e91a89e8} - C:\Users\Philip E. Shenk\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lock Poker\Lock Poker.lnk (HKCU)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://www.betonline.com
O15 - Trusted Zone: http://*.globalsuite.net
O16 - DPF: {1FBD11EF-1260-11D1-87A7-444553540001} (Synapse) - https://faipacs.bannerhealth.com/osd/SynapseWorkstationInf.cab
O16 - DPF: {CAFEEFAC-0016-0000-FFFF-ABCDEFFEDCBA} - https://timecard.bannerhealth.com/wfcstatic/plugins/jre-6u7-windows-i586-p.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\20.2.1.22\ccSvcHst.exe
O23 - Service: Norton Identity Safe (NCO) - Symantec Corporation - C:\Program Files\Norton Identity Safe\Engine\2013.2.1.33\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: SpyHunter 4 Service - Enigma Software Group USA, LLC. - C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8420 bytes


let me know of any problems you may have had
No problems encountered.

How is the computer doing now?
Computer doing ok...so far now no blue screen halting system upon reboot. Thanks.

#12 gringo_pr

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Posted 24 January 2013 - 01:28 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):


    • O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [YouCam Service] "C:\Program Files\CyberLink\YouCam\YouCamService.exe" /s
      O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe -s
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes2010\iTunesHelper.exe"
      O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKUS\S-1-5-21-968203753-410031946-1359934034-1000\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (User '?')
      O4 - HKUS\S-1-5-21-968203753-410031946-1359934034-1000\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
      O4 - HKUS\S-1-5-21-968203753-410031946-1359934034-1000\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User '?')
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
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#13 alaskan101

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Posted 27 January 2013 - 01:40 AM

The ESET Scan was stopped after taking over 24 hrs to run without finishing. Ideas?
Thanks.

#14 gringo_pr

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Posted 27 January 2013 - 08:16 AM

Make sure you are running IE as admin - http://www.ehow.com/how_5101965_run-internet-explorer-administrator.html

Try resetting IE - go here and scroll down and click on show all and click on the fix-it button - http://windows.microsoft.com/en-US/windows-vista/Reset-Internet-Explorer-8-settings

If that does not work then try this one

F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Please go HERE to run an online scan from F-Secure
  • Click on Start scanning
  • This will open a new window

    In Interner Explorer
  • It will require an activex control, please install it
  • Click Accept

  • In Firefox
  • It will require an Add-on to be installed, please install it
  • Order to install the Add-on Firefox needs to be restarted, please do so
[*]Click Full System Scan
[*]It will now download the scanner this may take a while please be patient
[*]It will then start scanning wait for the scan to finish
[*]Click Automatic cleaning (recommended)
[*]Wait for it finish the cleaning process
[*]Click show report
[*]This will open up a window with the results of the scan copy and paste those results as a reply to this topic[/list]
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 alaskan101

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Posted 29 January 2013 - 04:30 PM

I tried doing the F-Secure Scan as administrator in both IE and Firefox. Both times it downloads files to about 22% and gives an error (27) stating not connected to the internet, and fails. Unable to perform scan.
Thanks.




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