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XML Parsing Error: unexpected parser state


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8 replies to this topic

#1 ernemmer

ernemmer

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Posted 20 January 2013 - 11:32 PM

Hello

I have been having trouble with my computer....running slow...freezing up....phony pages. I did several scans MS essentials; CCcleaner; Malwarebytes: all came back with same results no virus detected however I tried to log in to my AOL mail and got this message

XML Parsing Error: unexpected parser state

I did review the forum but I don't understand it; can you please advise?

Thank you

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#2 boopme

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Posted 21 January 2013 - 03:22 PM

Welcome,lets run some scans review the logs and see how it is.

Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.



ADW Cleaner

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

>>>>

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

NOTE:Sometimes if ESET finds no infections it will not create a log.




MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ernemmer

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Posted 21 January 2013 - 06:25 PM

Hello and thank you for responding to my request for help. I down loaded the TDSkiller ADWcleaner only after I used the superantispyware. I included that log for you to review however I am not sure if the virus is completely gone. When I opened facebook the page did not look like the usual page please advise.

Thank you


http://www.superantispyware.com

Generated 01/21/2013 at 01:13 PM

Application Version : 5.6.1014

Core Rules Database Version : 9901
Trace Rules Database Version: 7713

Scan type : Complete Scan
Total Scan Time : 01:51:03

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 559
Memory threats detected : 0
Registry items scanned : 73707
Registry threats detected : 0
File items scanned : 138127
File threats detected : 75

Adware.Tracking Cookie
.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.clickbooth.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.lfstmedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ad.mlnadvertising.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
track.adform.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.mediaplex.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.mediaplex.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.pro-market.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.lucidmedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.tribalfusion.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
mediaservices-d.openxenterprise.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
mediaservices-d.openxenterprise.com [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]
.fastclick.net [ C:\USERS\NESTO\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O9ZHT9T3.DEFAULT\COOKIES.SQLITE ]

Heur.Agent/Gen-WhiteBox
C:\USERS\NESTO\DOWNLOADS\FLASHPLAYERSETUP(1).EXE
C:\USERS\NESTO\DOWNLOADS\FLASHPLAYERSETUP.EXE
# AdwCleaner v2.107 - Logfile created 01/21/2013 at 16:30:18
# Updated 21/01/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Nesto - NESTO-HP
# Boot Mode : Normal
# Running from : C:\Users\Nesto\Downloads\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Public\Desktop\eBay.lnk
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Users\Nesto\AppData\Local\APN
Folder Deleted : C:\Users\Nesto\AppData\Local\OpenCandy
Folder Deleted : C:\Users\Nesto\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Nesto\AppData\Roaming\OpenCandy

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.ask.com/?l=dis&o=15119 --> hxxp://www.google.com

-\\ Mozilla Firefox v18.0.1 (en-US)

File : C:\Users\Nesto\AppData\Roaming\Mozilla\Firefox\Profiles\o9zht9t3.default\prefs.js

Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("browser.search.selectedEngine", "Ask.com");

*************************

AdwCleaner[S1].txt - [2008 octets] - [21/01/2013 16:30:18]

########## EOF - C:\AdwCleaner[S1].txt - [2068 octets] ##########

#4 ernemmer

ernemmer
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  • Local time:04:36 AM

Posted 21 January 2013 - 06:37 PM

This is the log frrom the Minitoolbox that I forgot to include in my last post...

Thank You



MiniToolBox by Farbar Version:10-01-2013
Ran by Nesto (administrator) on 21-01-2013 at 18:30:44
Running from "C:\Users\Nesto\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Broadcom 4313 802.11b/g/n = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=? subinterface=ethernet_9 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Nesto-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : E0-2A-82-3A-26-61
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313 802.11b/g/n
Physical Address. . . . . . . . . : E0-2A-82-3A-26-61
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::54ec:e242:e10a:afaf%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 21, 2013 4:31:44 PM
Lease Expires . . . . . . . . . . : Monday, January 21, 2013 7:19:15 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 367012482
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-8B-CA-69-3C-4A-92-C7-29-4E
DNS Servers . . . . . . . . . . . : 64.233.217.2
64.233.217.3
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : E0-2A-82-04-A8-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2471:2ec:3f57:fff4(Preferred)
Link-local IPv6 Address . . . . . : fe80::2471:2ec:3f57:fff4%33(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1A1ABD4B-A71B-45F6-A037-C9B62F0D6A5F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D9B1BB64-57BB-4412-BEF9-F27D0E4F221B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C34EA80B-5663-4116-97FD-E81363AB9043}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C94CCAA1-E342-41CC-BF77-6A4494C86502}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: try11-dns1.try.wideopenwest.com
Address: 64.233.217.2

Name: google.com
Addresses: 2607:f8b0:4006:801::1006
74.125.226.227
74.125.226.229
74.125.226.231
74.125.226.224
74.125.226.228
74.125.226.230
74.125.226.238
74.125.226.226
74.125.226.233
74.125.226.225
74.125.226.232


Pinging google.com [74.125.226.231] with 32 bytes of data:
Reply from 74.125.226.231: bytes=32 time=49ms TTL=57
Reply from 74.125.226.231: bytes=32 time=29ms TTL=57

Ping statistics for 74.125.226.231:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 49ms, Average = 39ms
Server: try11-dns1.try.wideopenwest.com
Address: 64.233.217.2

Name: yahoo.com
Addresses: 98.139.183.24
98.138.253.109
206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=80ms TTL=52
Reply from 98.138.253.109: bytes=32 time=86ms TTL=52

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 86ms, Average = 83ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=6ms TTL=128
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 6ms, Average = 4ms
===========================================================================
Interface List
19...e0 2a 82 3a 26 61 ......Microsoft Virtual WiFi Miniport Adapter
13...e0 2a 82 3a 26 61 ......Broadcom 4313 802.11b/g/n
11...e0 2a 82 04 a8 82 ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
33...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
18...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #4
35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
17...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #3
27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
37...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
34...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.11 281
192.168.0.11 255.255.255.255 On-link 192.168.0.11 281
192.168.0.255 255.255.255.255 On-link 192.168.0.11 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.11 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.11 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
33 58 ::/0 On-link
1 306 ::1/128 On-link
33 58 2001::/32 On-link
33 306 2001:0:4137:9e76:2471:2ec:3f57:fff4/128
On-link
13 281 fe80::/64 On-link
33 306 fe80::/64 On-link
33 306 fe80::2471:2ec:3f57:fff4/128
On-link
13 281 fe80::54ec:e242:e10a:afaf/128
On-link
1 306 ff00::/8 On-link
33 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/21/2013 04:43:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/21/2013 04:41:05 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/21/2013 01:17:19 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/">.

Error: (01/21/2013 09:41:43 AM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/">.

Error: (01/21/2013 06:32:29 AM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/">.

Error: (01/21/2013 05:49:09 AM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/">.

Error: (01/20/2013 09:46:37 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/">.

Error: (01/20/2013 07:00:18 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (01/20/2013 03:19:33 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/">.

Error: (01/19/2013 08:07:53 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/">.


System errors:
=============
Error: (01/21/2013 04:33:54 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/21/2013 01:17:21 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/21/2013 09:43:16 AM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/21/2013 06:33:13 AM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/21/2013 05:50:37 AM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/20/2013 09:48:09 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/20/2013 03:21:06 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/19/2013 08:09:31 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/19/2013 00:07:38 AM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (01/18/2013 06:15:07 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (01/21/2013 04:43:51 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Nesto\Downloads\esetsmartinstaller_enu(1).exe

Error: (01/21/2013 04:41:05 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Nesto\Downloads\esetsmartinstaller_enu(1).exe

Error: (01/21/2013 01:17:19 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/

Error: (01/21/2013 09:41:43 AM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/

Error: (01/21/2013 06:32:29 AM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/

Error: (01/21/2013 05:49:09 AM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/

Error: (01/20/2013 09:46:37 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/

Error: (01/20/2013 07:00:18 PM) (Source: Windows Backup)(User: )
Description: F:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (01/20/2013 03:19:33 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/

Error: (01/19/2013 08:07:53 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07iehistory://{S-1-5-21-30895430-1434121492-3727821452-1000}/


CodeIntegrity Errors:
===================================
Date: 2011-02-24 12:32:27.217
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Protector Plus\PPEMSCAN.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2011-02-24 12:32:27.164
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Protector Plus\PPEMSCAN.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2011-02-23 19:23:21.406
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Protector Plus\PPEMSCAN.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2011-02-23 19:23:21.389
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Protector Plus\PPEMSCAN.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2011-02-23 19:19:16.562
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Protector Plus\PPDRV.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2011-02-23 19:19:16.513
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Protector Plus\PPDRV.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

4500_G510nz_Help (Version: 000.0.439.000)
4500G510nz (Version: 000.0.439.000)
4500G510nz_Software_Min (Version: 000.0.423.000)
64 Bit HP CIO Components Installer (Version: 7.2.8)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 11 Plugin (Version: 11.5.502.146)
Adobe Reader XI (11.0.01) (Version: 11.0.01)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Adobe Shockwave Player 11.6 (Version: 11.6.7.637)
Angry Birds Rio (Version: 1.2.2)
ARO 2011 (Version: 7.0)
Battlelog Web Plugins (Version: 2.1.2)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Belarc Advisor 8.2 (Version: 8.2.7.7)
Bing Rewards Client Installer (Version: 16.0.345.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Broadcom 2070 Bluetooth 3.0 (Version: 6.3.0.5600)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.60.350.6)
BufferChm (Version: 130.0.331.000)
Build-a-lot 2 (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
CinemaNow Media Manager (Version: 1.9.1.105)
Cisco Connect (Version: 1.4.11245.0)
CyberLink DVD Suite (Version: 7.0.3003)
CyberLink MediaShow (Version: 5.0.1616)
CyberLink PowerDVD 9 (Version: 9.0.1.4217)
CyberLink YouCam (Version: 3.0.2511)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
Dora's Carnival Adventure (Version: 2.2.0.95)
Emsisoft Anti-Malware (Version: 6.0)
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESET Online Scanner v3
ESN Sonar (Version: 0.70.4)
ESU for Microsoft Windows 7 (Version: 1.0.0)
FATE (Version: 2.2.0.95)
Fax (Version: 130.0.418.000)
Final Drive Nitro (Version: 2.2.0.95)
GPBaseService2 (Version: 130.0.371.000)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.4)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Document Manager 2.0 (Version: 2.0)
HP Documentation (Version: 1.1.0.0)
HP Games (Version: 1.0.1.3)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP Officejet 4500 G510n-z (Version: 13.0)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.2.3)
HP Product Detection (Version: 11.14.0001)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.1.4186.3400)
HP Smart Web Printing 4.5 (Version: 4.5)
HP Software Framework (Version: 4.1.6.1)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.003.001.001)
HP Wireless Assistant (Version: 4.0.9.0)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2131)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.6.2.1001)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 33 (Version: 6.0.330)
Jewel Quest 3 (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.2907)
LG United Mobile Drivers (Version: 3.4.0.0)
LightScribe System Software (Version: 1.18.15.1)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
MarketResearch (Version: 130.0.374.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.2.114.0)
Microsoft IntelliPoint 8.1 (Version: 8.15.406.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Store Download Manager (Version: 2.6.3411.2)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mozilla Firefox 18.0.1 (x86 en-US) (Version: 18.0.1)
Mozilla Maintenance Service (Version: 18.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network64 (Version: 130.0.374.000)
Network64 (Version: 140.0.221.000)
O&O Defrag Free Edition (Version: 14.1.431)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
Protector Plus for Windows
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.21.531.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6066)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30105)
Recovery Manager (Version: 5.5.3023)
Rosetta Stone Version 3 (Version: 3.4.5.0)
Roxio CinemaNow 2.0 (Version: 1.0.278)
RtVOsd (Version: 1.0.3)
Scan (Version: 13.0.0.0)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.373.000)
SUPERAntiSpyware (Version: 5.5.1016)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.0.17.4)
System Requirements Lab for Intel (Version: 4.5.11.0)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.376.000)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Virtual Families (Version: 2.2.0.95)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
WebReg (Version: 130.0.132.017)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.36)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Mobile Device Center (Version: 6.1.6965.0)
Yahoo! Detect
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 3893.86 MB
Available physical RAM: 1693.83 MB
Total Pagefile: 7785.91 MB
Available Pagefile: 5323.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.19 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:280.69 GB) (Free:214.69 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:17.1 GB) (Free:2.47 GB) NTFS

========================= Users: ========================================

User accounts for \\NESTO-HP

Administrator Guest Nesto


**** End of log ****

#5 boopme

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Posted 21 January 2013 - 08:23 PM

Did you run ESET?

Remove this thru Control Panel's remove programs,reboot and install ... jre-7-windows-x64.exe .. the last one bottom right.
http://www.oracle.com/technetwork/java/javase/downloads/java-se-jre-7-download-432155.html
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#6 ernemmer

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Posted 22 January 2013 - 06:35 PM

Hello I copied and pasted your question to me so I would be able to answer it....I did run the ESET ....should I run it again? When you say remove this jre-7-windows-x64.exe I do not see it when I go to the control panel / uninstall. Where should I look? How bad is my computer infected?

Thank you once again for your time and patience

Beth

Did you run ESET?

Remove this thru Control Panel's remove programs,reboot and install ... jre-7-windows-x64.exe .. the last one bottom right.
http://www.oracle.com/technetwork/java/javase/downloads/java-se-jre-7-download-432155.html

#7 boopme

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Posted 22 January 2013 - 10:48 PM

I take it ESET found no infections so there was no log.

You do not look infected now.
Do you still get the Parsing eror?


My bad,here'sthe correction

Remove this Java™ 6 Update 33 (Version: 6.0.330)thru Control Panel's remove programs,reboot and install ... jre-7-windows-x64.exe .. the last one bottom right.
http://www.oracle.com/technetwork/java/javase/downloads/java-se-jre-7-download-432155.html


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 ernemmer

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Posted 23 January 2013 - 05:57 PM

Hello....thank you for all your help I did the Java download from the link that you sent me....I won't have any problems with it since Java has been causing some problems will I?

Thanks again
Beth

#9 boopme

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Posted 24 January 2013 - 10:49 AM

This is the latest release to fix the Java issue.. You need to kepp Java updated and remove the old ones as you go along.

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:

Edited by boopme, 24 January 2013 - 10:50 AM.

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