Posted 25 January 2013 - 02:09 AM
Unlike you I continue to have the nightmare. The issue remaining is in word and excel where the Search-certified document automatically opens. I have tried following your instructions but can't find any way to get rid of it.
You have said:
"it was just a corruption of the link icon in the start menu (I believe you have this problem just opening a new file, not an already saved doc): you may see this in file/info/related document/open file location (the last link re-directing to the infamous certified search toolbar).
The fastest effective solution I have found it is simply deleting the link (which is corrupted) from the start menu list. The new link you will add will be ok."
OK - so in word 2010 when I go to recent documents, the document with a link to search .certified toolbar.com/?si=41460&st= shortcut&tid=#### comes up. It is more obvious than what I have put here - but didn't want the whole link in case someone copies it. I have removed the link for the document and in "recent places" as well. However, if I open word or excel with a blank document, there it is again!!
In the last paragraph you have "simply deleting the link (which is corrupted) from the start menu list. The new link you will add will be ok." I think I did this - but am obviously missing something. If you can put this into less technical (although I can usually follow most things) language, maybe I'll get it. It is driving me nuts!!
I did manage to get it out of the three browsers after some significant effort and reading lots of info such as this.
Any assistance greatly appreciated