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Google redirects and firewalls are off


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13 replies to this topic

#1 ihmml

ihmml

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  • Local time:08:19 AM

Posted 20 January 2013 - 11:58 AM

Hello, about a week ago I noticed that I had a Google re-direct issue. Subsequently, I also noticed that my McAfee firewall was off and could not be turned on. I ran malwarebytes at that time, which picked up a couple objects. I "removed selected objects," but the problem is the same.

I came to this forum after some searching around, and I'm very grateful for any help I might be able to get. Thanks!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16421
Run by Ian at 11:47:26 on 2013-01-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8151.6236 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\ctfmon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Users\Ian\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wuauclt.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\McAfee\MSK\mskapbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120625011301.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [ctfmon.exe] C:\Windows\System32\ctfmon.exe
uRun: [Google Update] "C:\Users\Ian\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [Temp] rundll32 "C:\Users\Ian\AppData\Local\VirtualStore\Temp\arqjjgy.dll",DllRegisterServerW
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
StartupFolder: C:\Users\Ian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Ian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Ian\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Ian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EVERNO~1.LNK - C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {18350088-453C-4407-87ED-361E70FD3285} - hxxp://review.unitedlex.com/Relativity/ActiveX/webclientmanager.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {A644122F-80E1-4AD1-B2E9-4F267FC58517} - hxxp://cw1.c2legal.com/esa/brava/BravaClientXWrapper.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{DE0A77F8-1889-4A9E-B74D-95D023C4B07E} : DHCPNameServer = 209.18.47.61 209.18.47.62
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} -
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120625011301.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [RunDLLEntry_THXCfg] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64
x64-Run: [RunDLLEntry_EptMon] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\EptMon64.dll,RunDLLEntry EptMon64
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-5-31 771096]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2010-8-31 339776]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-6-10 55280]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2009-9-8 87600]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-6-15 249648]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-6-10 13336]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-10-25 201304]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-10-25 201304]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-10-25 201304]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-8-31 241016]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-8-31 218320]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-8-31 177680]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-6-10 56344]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-6-10 233984]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-6-10 321064]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2010-8-31 309400]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2010-8-31 515528]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 EFS32;Encrypting File System (EFS) ;C:\ProgramData\hhsetup32.exe --> C:\ProgramData\hhsetup32.exe [?]
S2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-10-25 201304]
S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S2 ShellHWDetection32;Shell Hardware Detection ;C:\Windows\System32\msdtcuiu32.exe --> C:\Windows\System32\msdtcuiu32.exe [?]
S2 wmiApSrv32;WMI Performance Adapter ;C:\ProgramData\KBDA132.exe --> C:\ProgramData\KBDA132.exe [?]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-7-7 195336]
S3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2010-8-31 69672]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2012-10-25 196440]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2010-8-31 106112]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-21 1255736]
.
=============== Created Last 30 ================
.
2013-01-07 13:27:31 -------- d-----w- C:\Users\Ian\AppData\Local\Programs
2013-01-05 00:41:44 -------- d-----w- C:\Users\Ian\Logitech
2013-01-05 00:41:11 -------- d-----w- C:\Program Files (x86)\Common Files\Remote Control Software Common
2013-01-05 00:40:18 -------- d-----w- C:\Program Files (x86)\Common Files\Remote Control USB Driver
2013-01-05 00:40:01 757760 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iKernel.dll
2013-01-05 00:40:01 69715 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ctor.dll
2013-01-05 00:40:01 65024 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ISBEW64.exe
2013-01-05 00:40:01 5632 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\DotNetInstaller.exe
2013-01-05 00:40:01 274432 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iscript.dll
2013-01-05 00:40:01 204800 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iuser.dll
2013-01-05 00:40:00 331908 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\setup.dll
2013-01-05 00:40:00 200836 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iGdi.dll
2012-12-22 13:57:15 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-12-22 13:57:15 -------- d-----w- C:\Program Files\iTunes
2012-12-22 13:57:15 -------- d-----w- C:\Program Files\iPod
2012-12-22 13:57:15 -------- d-----w- C:\Program Files (x86)\iTunes
.
==================== Find3M ====================
.
2013-01-09 05:41:05 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-01-09 05:41:05 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-12-14 21:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-11-09 11:40:24 69672 ----a-w- C:\Windows\System32\drivers\cfwids.sys
2012-11-09 11:37:42 339776 ----a-w- C:\Windows\System32\drivers\mfewfpk.sys
2012-11-09 11:36:40 10288 ----a-w- C:\Windows\System32\drivers\mfeclnk.sys
2012-11-09 11:36:30 106112 ----a-w- C:\Windows\System32\drivers\mferkdet.sys
2012-11-09 11:35:50 771096 ----a-w- C:\Windows\System32\drivers\mfehidk.sys
2012-11-09 11:34:58 515528 ----a-w- C:\Windows\System32\drivers\mfefirek.sys
2012-11-09 11:34:18 309400 ----a-w- C:\Windows\System32\drivers\mfeavfk.sys
2012-11-09 11:33:58 178840 ----a-w- C:\Windows\System32\drivers\mfeapfk.sys
.
============= FINISH: 11:48:09.97 ===============

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#2 fireman4it

fireman4it

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Posted 20 January 2013 - 12:00 PM

Hello ihmml,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  • I will be analyzing your log. I will get back to you with instructions.

Do you have a USB Flash Drive you can use?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#3 ihmml

ihmml
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Posted 20 January 2013 - 12:47 PM

Hello, fireman4it, thank you very much for taking the time to look at my issue. I do have a USB drive, and I will await your instructions.

#4 fireman4it

fireman4it

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Posted 20 January 2013 - 03:32 PM

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.[*]The tool will start to run.[*]When the tool opens click Yes to disclaimer.[*]Press Scan button.[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#5 ihmml

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Posted 22 January 2013 - 10:20 AM

I ran the Farbar tool, and here are the results:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 21-01-2013 02
Ran by SYSTEM at 22-01-2013 07:09:12
Running from E:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [8158240 2009-10-06] (Realtek Semiconductor)
HKLM\...\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup [16333856 2009-07-08] (NVIDIA Corporation)
HKLM\...\Run: [RunDLLEntry_THXCfg] C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64 [17920 2009-10-15] (Creative Technology Ltd.)
HKLM\...\Run: [RunDLLEntry_EptMon] C:\Windows\system32\RunDLL32.exe C:\Windows\system32\EptMon64.dll,RunDLLEntry EptMon64 [21504 2009-10-15] (Creative Technology Ltd.)
HKLM-x32\...\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284696 2009-10-02] (Intel Corporation)
HKLM-x32\...\Run: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe [237568 2009-07-17] (Alcor Micro Corp.)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35696 2009-02-27] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m [1807600 2009-11-13] ()
HKLM-x32\...\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [140520 2009-12-29] (CyberLink Corp.)
HKLM-x32\...\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r [963584 2009-12-01] (Creative Technology Ltd)
HKLM-x32\...\Run: [UpdReg] C:\Windows\UpdReg.EXE [90112 2000-05-11] (Creative Technology Ltd.)
HKLM-x32\...\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter [x]
HKLM-x32\...\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup [x]
HKLM-x32\...\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2011-11-02] (Apple Inc.)
HKLM-x32\...\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey [1535112 2012-09-12] (McAfee, Inc.)
HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-11-28] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2011-10-24] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [152544 2012-12-12] (Apple Inc.)
HKU\Ian\...\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe [9728 2009-07-13] (Microsoft Corporation)
HKU\Ian\...\Run: [Google Update] "C:\Users\Ian\AppData\Local\Google\Update\GoogleUpdate.exe" /c [136176 2011-12-11] (Google Inc.)
HKU\Ian\...\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
HKU\Ian\...\Run: [Temp] rundll32 "C:\Users\Ian\AppData\Local\VirtualStore\Temp\arqjjgy.dll",DllRegisterServerW [212992 2013-01-07] (Creative Technology Ltd)
HKU\Mcx1-IAN-PC\...\Winlogon: [Shell] C:\Windows\eHome\McrMgr.exe [343552 2009-07-13] (Microsoft Corporation)
HKLM-x32\...\Runonce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [x]
HKLM-x32\...\runonceex: [ContentMerger] c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\ContentMerger10.exe [19952 2009-06-26] (Sonic Solutions)
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
Tcpip\Parameters: [DhcpNameServer] 209.18.47.61 209.18.47.62
Startup: C:\Users\Default\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default User\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Ian\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Ian\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> (No File)
Startup: C:\Users\Ian\Start Menu\Programs\Startup\EvernoteClipper.lnk
ShortcutTarget: EvernoteClipper.lnk -> C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
Startup: C:\Users\Mcx1-IAN-PC\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)

==================== Services (Whitelisted) ===================

2 McAfee SiteAdvisor Service; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [201304 2012-08-31] (McAfee, Inc.)
2 McMPFSvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [201304 2012-08-31] (McAfee, Inc.)
2 mcmscsvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [201304 2012-08-31] (McAfee, Inc.)
2 McNaiAnn; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [201304 2012-08-31] (McAfee, Inc.)
2 McNASvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [201304 2012-08-31] (McAfee, Inc.)
3 McODS; "C:\Program Files\McAfee\VirusScan\mcods.exe" [383608 2012-11-16] (McAfee, Inc.)
2 McProxy; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [201304 2012-08-31] (McAfee, Inc.)
2 McShield; "C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe" [241016 2012-11-09] (McAfee, Inc.)
2 mfefire; "C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe" [218320 2012-11-09] (McAfee, Inc.)
2 mfevtp; "C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe" [177680 2012-11-09] (McAfee, Inc.)
2 MSK80Service; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [201304 2012-08-31] (McAfee, Inc.)
2 EFS32; C:\ProgramData\hhsetup32.exe [x]
3 GoToAssist; "C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe" Start=service [x]
2 SessionLauncher; C:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
2 ShellHWDetection32; C:\Windows\system32\msdtcuiu32.exe [x]
2 wmiApSrv32; C:\ProgramData\KBDA132.exe [x]

==================== Drivers (Whitelisted) =====================

2 atksgt; C:\Windows\System32\Drivers\atksgt.sys [312480 2011-03-04] ()
3 cfwids; C:\Windows\System32\Drivers\cfwids.sys [69672 2012-11-09] (McAfee, Inc.)
3 HipShieldK; C:\Windows\System32\Drivers\HipShieldK.sys [196440 2012-04-20] (McAfee, Inc.)
2 lirsgt; C:\Windows\System32\Drivers\lirsgt.sys [43168 2011-03-04] ()
3 mfeapfk; C:\Windows\System32\Drivers\mfeapfk.sys [178840 2012-11-09] (McAfee, Inc.)
3 mfeavfk; C:\Windows\System32\Drivers\mfeavfk.sys [309400 2012-11-09] (McAfee, Inc.)
3 mfefirek; C:\Windows\System32\Drivers\mfefirek.sys [515528 2012-11-09] (McAfee, Inc.)
0 mfehidk; C:\Windows\System32\Drivers\mfehidk.sys [771096 2012-11-09] (McAfee, Inc.)
3 mferkdet; C:\Windows\System32\Drivers\mferkdet.sys [106112 2012-11-09] (McAfee, Inc.)
0 mfewfpk; C:\Windows\System32\Drivers\mfewfpk.sys [339776 2012-11-09] (McAfee, Inc.)
1 RxFilter; C:\Windows\SysWow64\Drivers\RxFilter.sys [65520 2009-06-26] (Sonic Solutions)
3 mfeavfk01; [x]

==================== NetSvcs (Whitelisted) ====================


==================== One Month Created Files and Folders ========

2013-01-22 07:08 - 2013-01-22 07:08 - 00000000 ____D C:\FRST
2013-01-20 10:51 - 2013-01-20 10:51 - 00018886 ____A C:\Users\Ian\Desktop\DDS 1-20-13.txt
2013-01-20 10:51 - 2013-01-20 10:51 - 00006999 ____A C:\Users\Ian\Desktop\Attach 1-20-13.txt
2013-01-20 10:48 - 2013-01-20 10:48 - 00018886 ____A C:\Users\Ian\Desktop\dds.txt
2013-01-20 10:48 - 2013-01-20 10:48 - 00006999 ____A C:\Users\Ian\Desktop\attach.txt
2013-01-20 10:46 - 2013-01-17 17:02 - 00688992 ____R (Swearware) C:\Users\Ian\Desktop\dds.com
2013-01-12 13:29 - 2013-01-12 13:29 - 00017320 ____A C:\Users\Ian\Desktop\hs_err_pid6096.log
2013-01-04 18:42 - 2013-01-04 18:42 - 00000000 ____D C:\Users\Ian\Application Data\Mozilla
2013-01-04 18:42 - 2013-01-04 18:42 - 00000000 ____D C:\Users\Ian\AppData\Roaming\Mozilla
2013-01-04 18:41 - 2013-01-04 18:42 - 00000000 ____D C:\Users\Ian\Logitech
2013-01-04 18:41 - 2013-01-04 18:41 - 00002359 ____A C:\Users\Public\Desktop\Logitech Harmony Remote Software 7.lnk
2013-01-04 18:41 - 2013-01-04 18:41 - 00002359 ____A C:\Users\All Users\Desktop\Logitech Harmony Remote Software 7.lnk
2013-01-04 18:41 - 2013-01-04 18:41 - 00000000 ____D C:\Program Files (x86)\Logitech
2013-01-04 18:40 - 2013-01-04 18:40 - 00005718 ____A C:\Windows\DPINST.LOG
2013-01-04 18:39 - 2013-01-04 18:39 - 00000000 ____D C:\Users\Ian\Application Data\InstallShield
2013-01-04 18:39 - 2013-01-04 18:39 - 00000000 ____D C:\Users\Ian\AppData\Roaming\InstallShield
2012-12-30 14:13 - 2012-12-30 14:13 - 00001068 ____A C:\Users\Public\Desktop\VLC media player.lnk
2012-12-30 14:13 - 2012-12-30 14:13 - 00001068 ____A C:\Users\All Users\Desktop\VLC media player.lnk
2012-12-30 14:12 - 2012-12-30 14:12 - 22912657 ____A C:\Users\Ian\Desktop\vlc-2.0.4-win32.exe
2012-12-30 11:06 - 2012-12-30 11:06 - 00015961 ____A C:\Users\Ian\Desktop\hs_err_pid800.log

==================== One Month Modified Files and Folders =======

2013-01-22 07:08 - 2013-01-22 07:08 - 00000000 ____D C:\FRST
2013-01-22 07:03 - 2011-12-11 11:15 - 00000900 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-409640146-508851145-2024830169-1001UA.job
2013-01-22 07:03 - 2009-07-13 23:10 - 01867738 ____A C:\Windows\WindowsUpdate.log
2013-01-22 07:02 - 2012-07-24 17:44 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-01-22 07:02 - 2011-07-16 12:52 - 00000000 ___RD C:\Users\Ian\Dropbox
2013-01-22 07:02 - 2011-07-16 12:49 - 00000000 ____D C:\Users\Ian\Application Data\Dropbox
2013-01-22 07:02 - 2011-07-16 12:49 - 00000000 ____D C:\Users\Ian\AppData\Roaming\Dropbox
2013-01-21 19:15 - 2010-08-31 19:33 - 00001830 ____A C:\Users\Public\Desktop\McAfee Security Center.lnk
2013-01-21 19:15 - 2010-08-31 19:33 - 00001830 ____A C:\Users\All Users\Desktop\McAfee Security Center.lnk
2013-01-21 10:22 - 2011-12-11 11:15 - 00000848 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-409640146-508851145-2024830169-1001Core.job
2013-01-21 09:11 - 2010-08-06 22:06 - 00000000 ____D C:\Users\Ian\Application Data\vlc
2013-01-21 09:11 - 2010-08-06 22:06 - 00000000 ____D C:\Users\Ian\AppData\Roaming\vlc
2013-01-20 10:51 - 2013-01-20 10:51 - 00018886 ____A C:\Users\Ian\Desktop\DDS 1-20-13.txt
2013-01-20 10:51 - 2013-01-20 10:51 - 00006999 ____A C:\Users\Ian\Desktop\Attach 1-20-13.txt
2013-01-20 10:48 - 2013-01-20 10:48 - 00018886 ____A C:\Users\Ian\Desktop\dds.txt
2013-01-20 10:48 - 2013-01-20 10:48 - 00006999 ____A C:\Users\Ian\Desktop\attach.txt
2013-01-20 10:46 - 2009-07-13 23:13 - 00727334 ____A C:\Windows\System32\PerfStringBackup.INI
2013-01-20 10:45 - 2009-07-13 22:51 - 00059534 ____A C:\Windows\setupact.log
2013-01-20 10:45 - 2009-07-13 22:45 - 00014240 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-01-20 10:45 - 2009-07-13 22:45 - 00014240 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-01-20 10:38 - 2010-06-10 03:32 - 00073406 ____A C:\Windows\PFRO.log
2013-01-20 10:38 - 2009-07-13 23:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-01-17 18:51 - 2010-06-20 06:22 - 00000000 ____D C:\Users\Ian\Application Data\SoftGrid Client
2013-01-17 18:51 - 2010-06-20 06:22 - 00000000 ____D C:\Users\Ian\AppData\Roaming\SoftGrid Client
2013-01-17 17:02 - 2013-01-20 10:46 - 00688992 ____R (Swearware) C:\Users\Ian\Desktop\dds.com
2013-01-16 00:16 - 2009-07-13 23:08 - 00032594 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2013-01-12 13:29 - 2013-01-12 13:29 - 00017320 ____A C:\Users\Ian\Desktop\hs_err_pid6096.log
2013-01-12 13:28 - 2012-06-10 09:02 - 00000000 ____D C:\Users\Ian\My Documents\tdsskiller
2013-01-12 13:28 - 2012-06-10 09:02 - 00000000 ____D C:\Users\Ian\Documents\tdsskiller
2013-01-10 18:13 - 2010-10-02 06:46 - 00000258 _RASH C:\Users\All Users\ntuser.pol
2013-01-10 18:13 - 2010-10-02 06:46 - 00000258 _RASH C:\Users\All Users\Application Data\ntuser.pol
2013-01-09 19:57 - 2010-06-10 01:41 - 00000000 ___HD C:\Users\All Users\Application Data\Adobe
2013-01-09 19:57 - 2010-06-10 01:41 - 00000000 ___HD C:\Users\All Users\Adobe
2013-01-09 19:56 - 2010-06-19 19:33 - 00000000 ____D C:\users\Ian
2013-01-09 19:56 - 2009-07-13 21:20 - 00000000 ____D C:\Windows\System32\sysprep
2013-01-08 23:41 - 2012-06-06 06:16 - 00697864 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-01-08 23:41 - 2011-07-06 14:57 - 00074248 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-01-07 17:56 - 2010-08-30 19:17 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-01-07 07:28 - 2012-03-31 12:01 - 00001111 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-01-07 07:28 - 2012-03-31 12:01 - 00001111 ____A C:\Users\All Users\Desktop\Malwarebytes Anti-Malware.lnk
2013-01-04 18:42 - 2013-01-04 18:42 - 00000000 ____D C:\Users\Ian\Application Data\Mozilla
2013-01-04 18:42 - 2013-01-04 18:42 - 00000000 ____D C:\Users\Ian\AppData\Roaming\Mozilla
2013-01-04 18:42 - 2013-01-04 18:41 - 00000000 ____D C:\Users\Ian\Logitech
2013-01-04 18:41 - 2013-01-04 18:41 - 00002359 ____A C:\Users\Public\Desktop\Logitech Harmony Remote Software 7.lnk
2013-01-04 18:41 - 2013-01-04 18:41 - 00002359 ____A C:\Users\All Users\Desktop\Logitech Harmony Remote Software 7.lnk
2013-01-04 18:41 - 2013-01-04 18:41 - 00000000 ____D C:\Program Files (x86)\Logitech
2013-01-04 18:41 - 2010-06-10 01:39 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information
2013-01-04 18:40 - 2013-01-04 18:40 - 00005718 ____A C:\Windows\DPINST.LOG
2013-01-04 18:39 - 2013-01-04 18:39 - 00000000 ____D C:\Users\Ian\Application Data\InstallShield
2013-01-04 18:39 - 2013-01-04 18:39 - 00000000 ____D C:\Users\Ian\AppData\Roaming\InstallShield
2013-01-04 17:14 - 2012-05-12 11:09 - 00001013 ____A C:\Users\Ian\Desktop\Dropbox.lnk
2013-01-02 17:41 - 2012-12-15 09:40 - 00262144 ____A C:\Windows\System32\config\ELAM
2012-12-30 14:13 - 2012-12-30 14:13 - 00001068 ____A C:\Users\Public\Desktop\VLC media player.lnk
2012-12-30 14:13 - 2012-12-30 14:13 - 00001068 ____A C:\Users\All Users\Desktop\VLC media player.lnk
2012-12-30 14:12 - 2012-12-30 14:12 - 22912657 ____A C:\Users\Ian\Desktop\vlc-2.0.4-win32.exe
2012-12-30 11:06 - 2012-12-30 11:06 - 00015961 ____A C:\Users\Ian\Desktop\hs_err_pid800.log


ZeroAccess:
C:\Windows\Installer\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}
C:\Windows\Installer\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}\L
C:\Windows\Installer\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}\U

ZeroAccess:
C:\Users\Ian\AppData\Local\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}
C:\Users\Ian\AppData\Local\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}\L
C:\Users\Ian\AppData\Local\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}\U

==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-01-04 18:40:16
Restore point made on: 2013-01-04 18:41:04
Restore point made on: 2013-01-09 20:00:03
Restore point made on: 2013-01-17 20:40:30

==================== Memory info ===========================

Percentage of memory in use: 9%
Total physical RAM: 8151.08 MB
Available physical RAM: 7355.53 MB
Total Pagefile: 8149.23 MB
Available Pagefile: 7346.18 MB
Total Virtual: 8192 MB
Available Virtual: 8191.9 MB

==================== Partitions =============================

1 Drive c: (OS) (Fixed) (Total:920.59 GB) (Free:642.31 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
3 Drive e: () (Removable) (Total:1.97 GB) (Free:1.97 GB) FAT
8 Drive j: (RECOVERY) (Fixed) (Total:10.88 GB) (Free:4.83 GB) NTFS ==>[System with boot components (obtained from reading drive)]
ATTENTION: Malware custom entry on BCD on drive j: detected. Check for MBR/Partition infection.
9 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 931 GB 0 B
Disk 1 No Media 0 B 0 B
Disk 2 No Media 0 B 0 B
Disk 3 No Media 0 B 0 B
Disk 4 No Media 0 B 0 B
Disk 5 Online 2015 MB 0 B

Partitions of Disk 0:
===============

Disk ID: 8A427EA7

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 OEM 39 MB 31 KB
Partition 2 Primary 10 GB 40 MB
Partition 3 Primary 920 GB 10 GB

==================================================================================

Disk: 0
Partition 1
Type : DE
Hidden: Yes
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 8 FAT Partition 39 MB Healthy Hidden

=========================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 J RECOVERY NTFS Partition 10 GB Healthy

=========================================================

Disk: 0
Partition 3
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C OS NTFS Partition 920 GB Healthy

=========================================================

Partitions of Disk 5:
===============

Disk ID: 008CCE82

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 2015 MB 16 KB

==================================================================================

Disk: 5
Partition 1
Type : 06
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 7 E FAT Removable 2015 MB Healthy

=========================================================

Last Boot: 2013-01-20 11:18

==================== End Of Log =============================

#6 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:08:19 AM

Posted 22 January 2013 - 12:15 PM

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flashdrive as fixlist.txt

HKU\Ian\...\Run: [Temp] rundll32 "C:\Users\Ian\AppData\Local\VirtualStore\Temp\arqjjgy.dll",DllRegisterServerW [212992 2013-01-07] (Creative Technology Ltd)
C:\Windows\Installer\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}
C:\Users\Ian\AppData\Local\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6}

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.
On Windows XP: Now please boot into the BartPE CD.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.


2.
Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    Posted Image
  • Put a checkmark beside loaded modules.
    Posted Image
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    Posted Image
  • Click the Start Scan button.
    Posted Image
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    Posted Image
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Posted Image
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

3.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
Fixlog.txt
TdssKiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#7 ihmml

ihmml
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:08:19 AM

Posted 24 January 2013 - 02:56 PM

Hello, here are the results from the last round. I am posting the TDSSKiller post as an attachment because the post was always too long when I tried to paste the contents. If there is another way you would like me to proceed, please let me know.

1. THE FIXLOG.TXT

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 21-01-2013 02
Ran by SYSTEM at 2013-01-23 17:03:10 Run:1
Running from E:\

==============================================

HKEY_USERS\Ian\Software\Microsoft\Windows\CurrentVersion\Run\\Temp Value deleted successfully.
C:\Windows\Installer\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6} moved successfully.
C:\Users\Ian\AppData\Local\{68f225ae-cfc6-92e8-f462-9d6dcedd8db6} moved successfully.

==== End of Fixlog ====



3. COMBOFIX.TXT

ComboFix 13-01-23.01 - Ian 01/23/2013 22:17:04.1.8 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8151.6530 [GMT -5:00]
Running from: c:\users\Ian\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\08d7d281v44ekebm4wr4b2dde7t7jwy3
c:\programdata\cstsm.pad
c:\programdata\ldsw_0paos.pad
c:\users\Ian\AppData\Roaming\install
c:\users\Ian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool
c:\users\Ian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool\System Tool 2011.lnk
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_wmiApSrv32
.
.
((((((((((((((((((((((((( Files Created from 2012-12-24 to 2013-01-24 )))))))))))))))))))))))))))))))
.
.
2013-01-22 13:08 . 2013-01-22 13:08 -------- d-----w- C:\FRST
2013-01-07 13:27 . 2013-01-07 13:27 -------- d-----w- c:\users\Ian\AppData\Local\Programs
2013-01-05 00:41 . 2013-01-05 00:42 -------- d-----w- c:\users\Ian\Logitech
2013-01-05 00:41 . 2013-01-05 00:41 -------- d-----w- c:\program files (x86)\Common Files\Remote Control Software Common
2013-01-05 00:41 . 2013-01-05 00:41 -------- d-----w- c:\program files (x86)\Logitech
2013-01-05 00:40 . 2013-01-05 00:40 -------- d-----w- c:\program files (x86)\Common Files\Remote Control USB Driver
2013-01-05 00:40 . 2006-02-07 20:45 757760 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iKernel.dll
2013-01-05 00:40 . 2006-02-07 20:44 65024 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ISBEW64.exe
2013-01-05 00:40 . 2006-02-07 20:40 204800 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iuser.dll
2013-01-05 00:40 . 2006-02-07 20:40 69715 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\ctor.dll
2013-01-05 00:40 . 2006-02-07 20:40 274432 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iscript.dll
2013-01-05 00:40 . 2005-11-14 04:19 5632 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\DotNetInstaller.exe
2013-01-05 00:40 . 2013-01-05 00:40 331908 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\setup.dll
2013-01-05 00:40 . 2013-01-05 00:40 200836 ----a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iGdi.dll
2013-01-05 00:39 . 2013-01-05 00:39 -------- d-----w- c:\users\Ian\AppData\Roaming\InstallShield
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-09 05:41 . 2012-06-06 12:16 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-09 05:41 . 2011-07-06 20:57 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-14 21:49 . 2012-03-31 18:01 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-11-09 11:40 . 2010-09-01 01:32 69672 ----a-w- c:\windows\system32\drivers\cfwids.sys
2012-11-09 11:37 . 2010-09-01 01:32 339776 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2012-11-09 11:36 . 2010-09-01 01:33 10288 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2012-11-09 11:36 . 2010-09-01 01:32 106112 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2012-11-09 11:35 . 2010-06-01 00:32 771096 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2012-11-09 11:34 . 2010-09-01 01:32 515528 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2012-11-09 11:34 . 2010-09-01 01:32 309400 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2012-11-09 11:33 . 2010-06-01 00:32 178840 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Ian\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Ian\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Ian\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696]
"ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2009-07-17 237568]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]
"THX Audio Control Panel"="c:\program files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" [2009-12-01 963584]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-11-02 59240]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-09-12 1535112]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
c:\users\Ian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
Dropbox.lnk - c:\users\Ian\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-12-28 28539392]
EvernoteClipper.lnk - c:\program files (x86)\Evernote\Evernote\EvernoteClipper.exe [2012-8-14 1014112]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 EFS32;Encrypting File System (EFS) ;c:\programdata\hhsetup32.exe [x]
R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R2 ShellHWDetection32;Shell Hardware Detection ;c:\windows\system32\msdtcuiu32.exe [x]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-07-07 195336]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-04-20 196440]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-11-09 106112]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-06-21 1255736]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-11-09 339776]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]
S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [2009-09-08 87600]
S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-06-15 249648]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-10-02 13336]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-11-09 218320]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [2012-11-09 177680]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-11-09 69672]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2009-09-26 233984]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2009-10-16 321064]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-11-09 515528]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-24 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-24 05:41]
.
2013-01-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-409640146-508851145-2024830169-1001Core.job
- c:\users\Ian\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-11 17:15]
.
2013-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-409640146-508851145-2024830169-1001UA.job
- c:\users\Ian\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-11 17:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Ian\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Ian\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Ian\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Ian\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-07 8158240]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-08 16333856]
"RunDLLEntry_THXCfg"="c:\windows\system32\THXCfg64.dll" [2009-10-15 17920]
"RunDLLEntry_EptMon"="c:\windows\system32\EptMon64.dll" [2009-10-15 21504]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204
Trusted Zone: bakerbotts.com\eagcag01
Trusted Zone: bakerbotts.com\eagcag02
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
DPF: {18350088-453C-4407-87ED-361E70FD3285} - hxxp://review.unitedlex.com/Relativity/ActiveX/webclientmanager.cab
DPF: {A644122F-80E1-4AD1-B2E9-4F267FC58517} - hxxp://cw1.c2legal.com/esa/brava/BravaClientXWrapper.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-DellSupportCenter - c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe
Wow6432Node-HKLM-Run-ConnectionCenter - c:\program files (x86)\Citrix\ICA Client\concentr.exe
Wow6432Node-HKLM-RunOnce-c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe - c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe
SafeBoot-16864772.sys
Toolbar-Locked - (no file)
AddRemove-Citrix ICA Web Client - c:\windows\system32\ctxsetup.exe
AddRemove-GoToAssist - c:\program files (x86)\Citrix\GoToAssist\514\G2AUninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\windows\SysWOW64\rundll32.exe
c:\program files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
c:\program files (x86)\Common Files\Java\Java Update\jusched.exe
.
**************************************************************************
.
Completion time: 2013-01-23 22:31:04 - machine was rebooted
ComboFix-quarantined-files.txt 2013-01-24 03:31
.
Pre-Run: 690,098,126,848 bytes free
Post-Run: 703,800,123,392 bytes free
.
- - End Of File - - 262AD5A27EE39367504360AED37E2257


4. How is the machine running now?

I ran my machine this morning, and I tried a few google searches and did not have the re-direct issue. In addition, the McAfee firewall appeared to be back on. I felt like the machine may have been booting a tad slow, but it may have been my imagination (I only mention it in case it suggests a continuing issue). As always, thank you very much for your help!

#8 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 24 January 2013 - 03:20 PM

Hello,

Looks like we got the main infection. Lets run a couple other scanners for any leftovers.

1.

17:13:51.0988 5040 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user
17:13:51.0988 5040 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

Please rerun TdssKiller and select delete to these entries only.

2.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.


3.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

Things to include in your next reply::
TdssKiller log
MBAM log
Eset log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#9 fireman4it

fireman4it

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Posted 26 January 2013 - 03:10 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#10 ihmml

ihmml
  • Topic Starter

  • Members
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  • Local time:08:19 AM

Posted 27 January 2013 - 09:39 AM

Hello, sorry for the delay! I have run the steps as you instructed and these are the results:

1. TDSKiller Log

For this, I have attached the file again because it was too long to post the content.

2. MBAM log

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.26.09

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Ian :: IAN-PC [administrator]

1/26/2013 10:29:47 AM
mbam-log-2013-01-26 (10-29-47).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 237577
Time elapsed: 2 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

3. ESET Log

C:\Users\Ian\AppData\Local\Google\Chrome\User Data\Default\Default\aagbgedddcgddbgbdadhdgdjdedbdigb\background.html Win32/BHO.OEI trojan cleaned by deleting - quarantined
C:\Users\Ian\AppData\Local\Google\Chrome\User Data\Default\Default\aagbgedddcgddbgbdadhdgdjdedbdigb\background.js Win32/TrojanDownloader.Tracur.V trojan cleaned by deleting - quarantined
C:\Users\Ian\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4XKJPLA2\xubrezhpcpdnypx[1].pdf PDF/Exploit.Pidief.PDS.Gen trojan cleaned by deleting - quarantined
C:\Users\Ian\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\A4387GQ5\epin4se07o[1].htm JS/Agent.NEY trojan cleaned by deleting - quarantined
C:\Users\Ian\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\HAU7EBWZ\298af31c13a4fee64da37de0b955f9e0[1].htm HTML/Iframe.B.Gen virus deleted - quarantined
C:\Users\Ian\AppData\Local\VirtualStore\Temp\arqjjgy.dll a variant of Win32/Kryptik.ASDS trojan cleaned by deleting - quarantined
C:\Users\Ian\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\15\e33fccf-4d2ff510 probably a variant of Java/Agent.CR trojan deleted - quarantined
C:\Users\Ian\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\3\2c18f643-527d9638 multiple threats deleted - quarantined
C:\Users\Ian\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\53\5fef98f5-7017b08b a variant of Java/Exploit.Agent.NEO trojan deleted - quarantined
C:\Users\Public\Documents\Server\hlp.dat Win32/Bamital.EK trojan cleaned by deleting - quarantined

4. How is the machine running?

The computer appears to be running normally and not having either of the issues that brought the infection to my attention.

As always, thanks for your help! And sorry again for the delay.

Attached Files



#11 fireman4it

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Posted 29 January 2013 - 03:44 PM

Hello, ihmml.
Congratulations! You now appear clean! :cool:


Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".





Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

One of the most common questions found when cleaning malware is "how did my machine get infected?"

There are a variety of reasons, but the most common ones are that you are not practicing Safe Internet, you are not running the proper security software or that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

Do not use P2P programs
Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest. It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

Practice Safe Internet
Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.

Below are a list of simple precautions to take to keep your computer clean and running securely:
  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge. You can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your http://en.wikipedia.org/wiki/Taskbar#Screenshots '>Taskbar, right click and chose close.
  • Do not visit pornographic websites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
  • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
    Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.

Keep Windows up-to-date
Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.

  • Windows XP users
    You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.
  • Windows Vista users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP2) can be obtained directly from Microsoft here.
  • Windows 7 users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP1) can be obtained directly from Microsoft here


Keep your browser secure
Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

The latest versions of the three common browsers can be found below:

Use an AntiVirus Software
It is very important that your computer has an up-to-date anti-virus software on it which has a real-time agent running. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources, a couple of free Anti-Virus programs you may be interested in are Microsoft Security Essentials and Avast.

It is imperative that you update your Antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

Install an Anti-Malware program
Recommended, and free, Anti-Malware programs are Malwarebytes Anti-Malware and SuperAntiSpyware.

You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java). You can check these by visiting Secunia Software Inspector.

Follow this list and your potential for being infected again will reduce dramatically.

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#12 fireman4it

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Posted 31 January 2013 - 02:18 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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#13 ihmml

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Posted 01 February 2013 - 06:44 PM

I uninstalled Combofix, and everything seems to be working well now. Thank you very much for all your help!

#14 fireman4it

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Posted 01 February 2013 - 11:47 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

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