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Another moneypak victim, I'm stuck


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10 replies to this topic

#1 keeked

keeked

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Posted 20 January 2013 - 11:55 AM

So I went grocery shopping and when I came home my husband told me his computer was stuck on this screen demanding money from the Dept. of Justice, uh, yup.
So I looked around and saw that I'm going to need help. His computer runs windows 7 and is probably 64bit. On startup after logging in it goes to the the stupid ransom splashscreen. I've tried safe mode with networking no luck, command prompt no luck. I've put Farbar recovery scan tool on a flash drive so hopefully I'm ready to go. I've got some vacuuming to do but I'll be checking back, hope someone help! Thanks!

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#2 fireman4it

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Posted 20 January 2013 - 12:02 PM

Hello ,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  • I will be analyzing your log. I will get back to you with instructions.

We will take a shot in the dark and hope it is 64 bit. please delete the copy of FRST you have on your flashdrive and follow my directions below.



For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.[*]The tool will start to run.[*]When the tool opens click Yes to disclaimer.[*]Press Scan button.[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 keeked

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Posted 20 January 2013 - 01:10 PM

Okay, thank you here it is:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 15-01-2013
Ran by SYSTEM at 20-01-2013 10:53:44
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet002

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [10920552 2010-06-22] (Realtek Semiconductor)
HKLM-x32\...\Run: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" [87336 2010-10-01] (CyberLink Corp.)
HKLM-x32\...\Run: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe" [50472 2010-09-17] (CyberLink Corp.)
HKLM-x32\...\Run: [] [x]
HKLM-x32\...\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [240112 2010-11-25] (Sonic Solutions)
HKLM-x32\...\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [514544 2010-11-17] ()
HKLM-x32\...\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min [348664 2012-08-08] (Avira Operations GmbH & Co. KG)
HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [946352 2012-12-02] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252848 2012-07-03] (Sun Microsystems, Inc.)
HKU\Jeff Davies\...\Policies\system: [DisableTaskMgr] 1
HKLM\...\Winlogon: [Shell] explorer.exe, C:\Users\Jeff Davies\AppData\Roaming\phxzbypky [x ] ()
Tcpip\Parameters: [DhcpNameServer] 24.116.2.50 24.116.2.34
Startup: C:\Users\All Users\Start Menu\Programs\Startup\NETGEAR WNA1100 Smart Wizard.lnk
ShortcutTarget: NETGEAR WNA1100 Smart Wizard.lnk -> C:\Program Files (x86)\NETGEAR\WNA1100\WNA1100.exe ()

==================== Services (Whitelisted) ===================

2 AntiVirMailService; "C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc.exe" [375760 2012-05-15] (Avira Operations GmbH & Co. KG)
2 AntiVirSchedulerService; "C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe" [86224 2012-05-15] (Avira Operations GmbH & Co. KG)
2 AntiVirService; "C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe" [110032 2012-05-15] (Avira Operations GmbH & Co. KG)
2 AntiVirWebService; "C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE" [465360 2012-05-15] (Avira Operations GmbH & Co. KG)
2 MBAMScheduler; "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe" [399432 2012-09-07] (Malwarebytes Corporation)
2 MBAMService; "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe" [676936 2012-09-07] (Malwarebytes Corporation)
2 WSWNA1100; C:\Program Files (x86)\NETGEAR\WNA1100\WifiSvc.exe [278528 2009-11-27] ()

==================== Drivers (Whitelisted) =====================

2 avgntflt; C:\Windows\System32\Drivers\avgntflt.sys [98848 2012-05-15] (Avira GmbH)
1 avipbb; C:\Windows\System32\Drivers\avipbb.sys [132832 2012-05-15] (Avira GmbH)
1 avkmgr; C:\Windows\System32\Drivers\avkmgr.sys [27760 2011-10-19] (Avira GmbH)
3 MBAMProtector; \??\C:\Windows\system32\drivers\mbam.sys [25928 2012-09-07] (Malwarebytes Corporation)
3 PCDSRVC{67F2314B-25F2B3C0-06020101}_0; \??\c:\gencotst\pcdsrvc_x64.pkms [x]

==================== NetSvcs (Whitelisted) ====================


==================== One Month Created Files and Folders ========

2013-01-19 17:22 - 2013-01-20 08:36 - 00174592 ____A (BitTech Co. Ltd.) C:\Users\Jeff Davies\AppData\Roaming\phxzbypky.exe
2013-01-19 17:21 - 2013-01-20 08:36 - 00174592 ____A (BitTech Co. Ltd.) C:\Users\Jeff Davies\AppData\Local\phxzbypky.exe
2013-01-19 17:21 - 2013-01-19 19:58 - 00174592 ____A (BitTech Co. Ltd.) C:\Users\All Users\phxzbypky.exe
2013-01-19 17:19 - 2013-01-19 17:19 - 00000000 ____D C:\Windows\Sun
2013-01-10 07:24 - 2013-01-10 07:24 - 00001084 ____A C:\Windows\PFRO.log
2013-01-09 11:47 - 2012-11-08 21:45 - 00750592 ____A (Microsoft Corporation) C:\Windows\System32\win32spl.dll
2013-01-09 11:47 - 2012-11-08 20:43 - 00492032 ____A (Microsoft Corporation) C:\Windows\SysWOW64\win32spl.dll
2013-01-09 11:45 - 2012-11-19 21:48 - 00307200 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2013-01-09 11:45 - 2012-11-19 20:51 - 00220160 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2013-01-09 11:45 - 2012-10-31 21:43 - 02002432 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2013-01-09 11:45 - 2012-10-31 21:43 - 01882624 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2013-01-09 11:45 - 2012-10-31 20:47 - 01389568 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll
2013-01-09 11:45 - 2012-10-31 20:47 - 01236992 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2013-01-09 11:44 - 2012-12-07 05:20 - 00441856 ____A (Microsoft Corporation) C:\Windows\System32\Wpc.dll
2013-01-09 11:44 - 2012-12-07 05:15 - 02746368 ____A (Microsoft Corporation) C:\Windows\System32\gameux.dll
2013-01-09 11:44 - 2012-12-07 04:26 - 00308736 ____A (Microsoft Corporation) C:\Windows\SysWOW64\Wpc.dll
2013-01-09 11:44 - 2012-12-07 04:20 - 02576384 ____A (Microsoft Corporation) C:\Windows\SysWOW64\gameux.dll
2013-01-09 11:44 - 2012-12-07 03:20 - 00045568 ____A (Microsoft) C:\Windows\System32\oflc-nz.rs
2013-01-09 11:44 - 2012-12-07 03:20 - 00044544 ____A (Microsoft) C:\Windows\System32\pegibbfc.rs
2013-01-09 11:44 - 2012-12-07 03:20 - 00043520 ____A (Microsoft) C:\Windows\System32\csrr.rs
2013-01-09 11:44 - 2012-12-07 03:20 - 00030720 ____A (Microsoft) C:\Windows\System32\usk.rs
2013-01-09 11:44 - 2012-12-07 03:20 - 00023552 ____A (Microsoft) C:\Windows\System32\oflc.rs
2013-01-09 11:44 - 2012-12-07 03:20 - 00020480 ____A (Microsoft) C:\Windows\System32\pegi-pt.rs
2013-01-09 11:44 - 2012-12-07 03:20 - 00020480 ____A (Microsoft) C:\Windows\System32\pegi-fi.rs
2013-01-09 11:44 - 2012-12-07 03:19 - 00055296 ____A (Microsoft) C:\Windows\System32\cero.rs
2013-01-09 11:44 - 2012-12-07 03:19 - 00051712 ____A (Microsoft) C:\Windows\System32\esrb.rs
2013-01-09 11:44 - 2012-12-07 03:19 - 00046592 ____A (Microsoft) C:\Windows\System32\fpb.rs
2013-01-09 11:44 - 2012-12-07 03:19 - 00040960 ____A (Microsoft) C:\Windows\System32\cob-au.rs
2013-01-09 11:44 - 2012-12-07 03:19 - 00021504 ____A (Microsoft) C:\Windows\System32\grb.rs
2013-01-09 11:44 - 2012-12-07 03:19 - 00020480 ____A (Microsoft) C:\Windows\System32\pegi.rs
2013-01-09 11:44 - 2012-12-07 03:19 - 00015360 ____A (Microsoft) C:\Windows\System32\djctq.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00055296 ____A (Microsoft) C:\Windows\SysWOW64\cero.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00051712 ____A (Microsoft) C:\Windows\SysWOW64\esrb.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00046592 ____A (Microsoft) C:\Windows\SysWOW64\fpb.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00045568 ____A (Microsoft) C:\Windows\SysWOW64\oflc-nz.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00044544 ____A (Microsoft) C:\Windows\SysWOW64\pegibbfc.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00043520 ____A (Microsoft) C:\Windows\SysWOW64\csrr.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00040960 ____A (Microsoft) C:\Windows\SysWOW64\cob-au.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00030720 ____A (Microsoft) C:\Windows\SysWOW64\usk.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00023552 ____A (Microsoft) C:\Windows\SysWOW64\oflc.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00021504 ____A (Microsoft) C:\Windows\SysWOW64\grb.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00020480 ____A (Microsoft) C:\Windows\SysWOW64\pegi-pt.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00020480 ____A (Microsoft) C:\Windows\SysWOW64\pegi-fi.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00020480 ____A (Microsoft) C:\Windows\SysWOW64\pegi.rs
2013-01-09 11:44 - 2012-12-07 02:46 - 00015360 ____A (Microsoft) C:\Windows\SysWOW64\djctq.rs
2013-01-09 11:44 - 2012-11-21 21:44 - 00800768 ____A (Microsoft Corporation) C:\Windows\System32\usp10.dll
2013-01-09 11:44 - 2012-11-21 20:45 - 00626688 ____A (Microsoft Corporation) C:\Windows\SysWOW64\usp10.dll
2013-01-09 11:42 - 2012-11-29 21:45 - 00362496 ____A (Microsoft Corporation) C:\Windows\System32\wow64win.dll
2013-01-09 11:42 - 2012-11-29 21:45 - 00243200 ____A (Microsoft Corporation) C:\Windows\System32\wow64.dll
2013-01-09 11:42 - 2012-11-29 21:45 - 00215040 ____A (Microsoft Corporation) C:\Windows\System32\winsrv.dll
2013-01-09 11:42 - 2012-11-29 21:45 - 00013312 ____A (Microsoft Corporation) C:\Windows\System32\wow64cpu.dll
2013-01-09 11:42 - 2012-11-29 21:43 - 00016384 ____A (Microsoft Corporation) C:\Windows\System32\ntvdm64.dll
2013-01-09 11:42 - 2012-11-29 21:41 - 01161216 ____A (Microsoft Corporation) C:\Windows\System32\kernel32.dll
2013-01-09 11:42 - 2012-11-29 21:41 - 00424448 ____A (Microsoft Corporation) C:\Windows\System32\KernelBase.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00006144 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00005120 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-file-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00004608 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-threadpool-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00004608 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-processthreads-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-synch-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-localregistry-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-localization-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-misc-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-memory-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-heap-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-xstate-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-util-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-string-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-profile-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-io-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-interlocked-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-handle-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-fibers-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-delayload-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-debug-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-datetime-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 21:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-console-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:54 - 00005120 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2013-01-09 11:42 - 2012-11-29 20:53 - 01114112 ____A (Microsoft Corporation) C:\Windows\SysWOW64\kernel32.dll
2013-01-09 11:42 - 2012-11-29 20:53 - 00274944 ____A (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00005120 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00004608 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 20:45 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 19:23 - 00338432 ____A (Microsoft Corporation) C:\Windows\System32\conhost.exe
2013-01-09 11:42 - 2012-11-29 18:44 - 00025600 ____A (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2013-01-09 11:42 - 2012-11-29 18:44 - 00014336 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2013-01-09 11:42 - 2012-11-29 18:44 - 00007680 ____A (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2013-01-09 11:42 - 2012-11-29 18:44 - 00002048 ____A (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2013-01-09 11:42 - 2012-11-29 18:38 - 00006144 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 18:38 - 00004608 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 18:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 18:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll
2013-01-09 11:42 - 2012-11-29 15:17 - 00420064 ____A C:\Windows\SysWOW64\locale.nls
2013-01-09 11:42 - 2012-11-29 15:15 - 00420064 ____A C:\Windows\System32\locale.nls
2013-01-09 11:42 - 2012-11-22 19:13 - 00068608 ____A (Microsoft Corporation) C:\Windows\System32\taskhost.exe
2013-01-09 11:41 - 2012-11-22 19:26 - 03149824 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys


==================== One Month Modified Files and Folders =======

2013-01-20 10:53 - 2013-01-20 10:53 - 00000000 ____D C:\FRST
2013-01-20 08:37 - 2009-07-13 21:13 - 00727310 ____A C:\Windows\System32\PerfStringBackup.INI
2013-01-20 08:36 - 2013-01-19 17:22 - 00174592 ____A (BitTech Co. Ltd.) C:\Users\Jeff Davies\AppData\Roaming\phxzbypky.exe
2013-01-20 08:36 - 2013-01-19 17:21 - 00174592 ____A (BitTech Co. Ltd.) C:\Users\Jeff Davies\AppData\Local\phxzbypky.exe
2013-01-20 08:07 - 2012-10-09 17:50 - 00022606 ____A C:\Windows\setupact.log
2013-01-20 08:07 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-01-19 19:58 - 2013-01-19 17:21 - 00174592 ____A (BitTech Co. Ltd.) C:\Users\All Users\phxzbypky.exe
2013-01-19 19:56 - 2012-06-23 08:15 - 00000904 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-01-19 19:55 - 2011-11-13 14:40 - 00000374 ____A C:\Windows\System32\Drivers\etc\hosts.ics
2013-01-19 18:43 - 2011-10-20 16:51 - 01652145 ____A C:\Windows\WindowsUpdate.log
2013-01-19 18:43 - 2009-07-13 20:45 - 00021472 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-01-19 18:43 - 2009-07-13 20:45 - 00021472 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-01-19 17:38 - 2012-04-18 16:55 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-01-19 17:36 - 2012-06-23 08:15 - 00000908 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-01-19 17:31 - 2009-07-13 21:08 - 00032546 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2013-01-19 17:19 - 2013-01-19 17:19 - 00000000 ____D C:\Windows\Sun
2013-01-10 09:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\rescache
2013-01-10 07:25 - 2009-07-13 20:45 - 00322280 ____A C:\Windows\System32\FNTCACHE.DAT
2013-01-10 07:24 - 2013-01-10 07:24 - 00001084 ____A C:\Windows\PFRO.log
2013-01-09 20:06 - 2011-12-12 17:49 - 67599240 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
2013-01-09 11:38 - 2012-04-18 16:55 - 00697864 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-01-09 11:38 - 2011-10-28 15:50 - 00074248 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================


==================== Memory info ===========================

Percentage of memory in use: 17%
Total physical RAM: 4078.46 MB
Available physical RAM: 3360.98 MB
Total Pagefile: 4076.61 MB
Available Pagefile: 3349.36 MB
Total Virtual: 8192 MB
Available Virtual: 8191.88 MB

==================== Partitions =============================

1 Drive c: (OSDisk) (Fixed) (Total:917.84 GB) (Free:881.92 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
2 Drive d: (Recovery) (Fixed) (Total:13.67 GB) (Free:6.82 GB) NTFS
4 Drive f: (KODAK) (Removable) (Total:1.87 GB) (Free:1.87 GB) FAT
9 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 931 GB 0 B
Disk 1 Online 1912 MB 0 B
Disk 2 No Media 0 B 0 B
Disk 3 No Media 0 B 0 B
Disk 4 No Media 0 B 0 B
Disk 5 No Media 0 B 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 917 GB 1024 KB
Partition 2 Primary 13 GB 917 GB

==================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C OSDisk NTFS Partition 917 GB Healthy

=========================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 D Recovery NTFS Partition 13 GB Healthy

=========================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1911 MB 16 KB

==================================================================================

Disk: 1
Partition 1
Type : 06
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 F KODAK FAT Removable 1911 MB Healthy

=========================================================

Last Boot: 2013-01-14 15:52

==================== End Of Log =============================

#4 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 20 January 2013 - 03:31 PM

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flashdrive as fixlist.txt

HKLM-x32\...\Run: [] [x]
HKU\Jeff Davies\...\Policies\system: [DisableTaskMgr] 1
HKLM\...\Winlogon: [Shell] explorer.exe, C:\Users\Jeff Davies\AppData\Roaming\phxzbypky [x ] ()
C:\Users\Jeff Davies\AppData\Roaming\phxzbypky.exe
C:\Users\Jeff Davies\AppData\Local\phxzbypky.exe
C:\Users\All Users\phxzbypky.exe

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.
On Windows XP: Now please boot into the BartPE CD.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.


Try and boot into normal mode and see how it goes.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 keeked

keeked
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  • Local time:09:32 AM

Posted 20 January 2013 - 04:27 PM

Loads up normally but taskbar is different, this is not a computer that I use so I can't tell how different it really is.
Here is the log:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 15-01-2013
Ran by SYSTEM at 2013-01-20 14:21:04 Run:1
Running from F:\

==============================================

HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ Default Value restored successfully.
HKEY_USERS\Jeff Davies\Software\Microsoft\Windows\CurrentVersion\Policies\system\\DisableTaskMgr Value deleted successfully.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell Value was restored successfully .
C:\Users\Jeff Davies\AppData\Roaming\phxzbypky.exe moved successfully.
C:\Users\Jeff Davies\AppData\Local\phxzbypky.exe moved successfully.
C:\Users\All Users\phxzbypky.exe moved successfully.

==== End of Fixlog ==

#6 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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  • Local time:11:32 AM

Posted 20 January 2013 - 06:35 PM

Hello,

What wrong with the taskbar? ask whoever uses that computer if it is different than there used to.

1.
Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    Posted Image
  • Put a checkmark beside loaded modules.
    Posted Image
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    Posted Image
  • Click the Start Scan button.
    Posted Image
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    Posted Image
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Posted Image
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TdssKiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#7 keeked

keeked
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Posted 20 January 2013 - 08:37 PM

Here are the logs and things seem to be running normally, the taskbar was different because the theme was changed to to white and the font was white. Wierd. I just changed it back to the regular windows theme and it is fine, here is the combofix log:

ComboFix 13-01-17.04 - Jeff Davies 01/20/2013 17:26:13.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4078.2948 [GMT -7:00]
Running from: c:\users\Jeff Davies\Desktop\ComboFix.exe
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2012-12-21 to 2013-01-21 )))))))))))))))))))))))))))))))
.
.
2013-01-21 00:28 . 2013-01-21 00:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-21 00:26 . 2013-01-21 00:26 76232 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{958120A7-C999-47F0-B817-25FB74BFCBEE}\offreg.dll
2013-01-20 18:53 . 2013-01-20 18:53 -------- d-----w- C:\FRST
2013-01-20 01:19 . 2013-01-20 01:19 -------- d-----w- c:\windows\Sun
2013-01-18 23:49 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{958120A7-C999-47F0-B817-25FB74BFCBEE}\mpengine.dll
2013-01-09 19:47 . 2012-11-09 05:45 750592 ----a-w- c:\windows\system32\win32spl.dll
2013-01-09 19:47 . 2012-11-09 04:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll
2013-01-09 19:45 . 2012-11-01 05:43 2002432 ----a-w- c:\windows\system32\msxml6.dll
2013-01-09 19:45 . 2012-11-01 05:43 1882624 ----a-w- c:\windows\system32\msxml3.dll
2013-01-09 19:45 . 2012-11-01 04:47 1389568 ----a-w- c:\windows\SysWow64\msxml6.dll
2013-01-09 19:45 . 2012-11-01 04:47 1236992 ----a-w- c:\windows\SysWow64\msxml3.dll
2013-01-09 19:45 . 2012-11-20 05:48 307200 ----a-w- c:\windows\system32\ncrypt.dll
2013-01-09 19:45 . 2012-11-20 04:51 220160 ----a-w- c:\windows\SysWow64\ncrypt.dll
2013-01-09 19:42 . 2012-11-30 05:41 424448 ----a-w- c:\windows\system32\KernelBase.dll
2013-01-09 19:41 . 2012-11-23 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-10 04:06 . 2011-12-13 01:49 67599240 ----a-w- c:\windows\system32\MRT.exe
2013-01-09 19:38 . 2012-04-19 00:55 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-09 19:38 . 2011-10-28 23:50 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-16 17:11 . 2012-12-21 03:08 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-21 03:08 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-21 03:08 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-21 03:08 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-11-30 04:45 . 2013-01-09 19:42 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-11-14 07:06 . 2012-12-13 02:38 17811968 ----a-w- c:\windows\system32\mshtml.dll
2012-11-14 06:32 . 2012-12-13 02:38 10925568 ----a-w- c:\windows\system32\ieframe.dll
2012-11-14 06:11 . 2012-12-13 02:38 2312704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 06:04 . 2012-12-13 02:38 1346048 ----a-w- c:\windows\system32\urlmon.dll
2012-11-14 06:04 . 2012-12-13 02:38 1392128 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 06:02 . 2012-12-13 02:38 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 06:02 . 2012-12-13 02:38 237056 ----a-w- c:\windows\system32\url.dll
2012-11-14 05:59 . 2012-12-13 02:38 85504 ----a-w- c:\windows\system32\jsproxy.dll
2012-11-14 05:58 . 2012-12-13 02:38 816640 ----a-w- c:\windows\system32\jscript.dll
2012-11-14 05:57 . 2012-12-13 02:38 599040 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 05:57 . 2012-12-13 02:38 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 05:55 . 2012-12-13 02:38 2144768 ----a-w- c:\windows\system32\iertutil.dll
2012-11-14 05:55 . 2012-12-13 02:38 729088 ----a-w- c:\windows\system32\msfeeds.dll
2012-11-14 05:53 . 2012-12-13 02:38 96768 ----a-w- c:\windows\system32\mshtmled.dll
2012-11-14 05:52 . 2012-12-13 02:38 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-14 05:46 . 2012-12-13 02:38 248320 ----a-w- c:\windows\system32\ieui.dll
2012-11-14 02:09 . 2012-12-13 02:38 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2012-11-14 01:58 . 2012-12-13 02:38 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2012-11-14 01:57 . 2012-12-13 02:38 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2012-11-14 01:49 . 2012-12-13 02:38 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2012-11-14 01:48 . 2012-12-13 02:38 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-11-14 01:44 . 2012-12-13 02:38 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-11-09 05:45 . 2012-12-13 00:09 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-09 04:42 . 2012-12-13 00:09 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-11-02 05:59 . 2012-12-13 00:08 478208 ----a-w- c:\windows\system32\dpnet.dll
2012-11-02 05:11 . 2012-12-13 00:08 376832 ----a-w- c:\windows\SysWow64\dpnet.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl9"="c:\program files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" [2010-10-01 87336]
"PDVD9LanguageShortcut"="c:\program files (x86)\CyberLink\PowerDVD9\Language\Language.exe" [2010-09-17 50472]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2012-08-09 348664]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
NETGEAR WNA1100 Smart Wizard.lnk - c:\program files (x86)\NETGEAR\WNA1100\WNA1100.exe [2011-10-28 4562944]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-07-27 158976]
R3 jswpsapi;JumpStart Wi-Fi Protected Setup;c:\program files (x86)\NETGEAR\WNA1100\jswpsapi.exe [2009-11-05 954368]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2010-06-08 406056]
R3 PCDSRVC{67F2314B-25F2B3C0-06020101}_0;PCDSRVC{67F2314B-25F2B3C0-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\gencotst\pcdsrvc_x64.pkms [x]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-28 1255736]
R4 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-09-07 676936]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [2007-01-20 25312]
S1 avkmgr;avkmgr;c:\windows\system32\DRIVERS\avkmgr.sys [2011-10-19 27760]
S1 JSWPSLWF;JumpStart Wireless Filter Driver;c:\windows\system32\DRIVERS\jswpslwfx.sys [2008-05-15 26624]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-09-28 239616]
S2 AntiVirMailService;Avira Mail Protection;c:\program files (x86)\Avira\AntiVir Desktop\avmailc.exe [2012-05-15 375760]
S2 AntiVirSchedulerService;Avira Scheduler;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe [2012-05-15 86224]
S2 AntiVirWebService;Avira Web Protection;c:\program files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE [2012-05-15 465360]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 WSWNA1100;WSWNA1100;c:\program files (x86)\NETGEAR\WNA1100\WifiSvc.exe [2009-11-27 278528]
S3 athur;Atheros AR9271 Wireless Network Adapter Service;c:\windows\system32\DRIVERS\athurx.sys [2009-11-10 1827328]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2012-05-14 96896]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-09-07 25928]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2010-09-30 80384]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2010-09-30 180736]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S4 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-09-07 399432]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 70981474
*NewlyCreated* - 93222060
*Deregistered* - 70981474
*Deregistered* - 93222060
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-01-11 21:39 1606760 ----a-w- c:\program files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-19 19:38]
.
2013-01-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-23 16:15]
.
2013-01-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-23 16:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-23 10920552]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.weather.com/weather/right-now/Blackfoot+ID+83221
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchAssistant = hxxp://feed.snap.do/?publisher=InternetTurbo&dpid=InternetTurbo&co=US&userid=f31ac67b-e13b-41c5-a8c3-563ec66c84cd&searchtype=ds&q={searchTerms}
IE: Download with &Media Finder - c:\program files (x86)\Media Finder\hook.html
LSP: c:\program files (x86)\Avira\AntiVir Desktop\avsda.dll
TCP: DhcpNameServer = 24.116.2.50 24.116.2.34
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-70981474.sys
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\PCDSRVC{67F2314B-25F2B3C0-06020101}_0]
"ImagePath"="\??\c:\gencotst\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-01-20 17:30:12
ComboFix-quarantined-files.txt 2013-01-21 00:30
.
Pre-Run: 949,089,443,840 bytes free
Post-Run: 949,802,270,720 bytes free
.
- - End Of File - - 8B5F6D65269B995B153D3FA9D651CB20

There is a big tdskiller log that apparently is too big to attach but there is a short one also so here it is:

16:45:31.0560 13076 TDSS rootkit removing tool 2.8.15.0 Oct 31 2012 21:47:35
16:45:32.0012 13076 ============================================================
16:45:32.0012 13076 Current date / time: 2013/01/20 16:45:32.0012
16:45:32.0012 13076 SystemInfo:
16:45:32.0012 13076
16:45:32.0012 13076 OS Version: 6.1.7601 ServicePack: 1.0
16:45:32.0012 13076 Product type: Workstation
16:45:32.0012 13076 ComputerName: MININT-Q9NKOPC
16:45:32.0012 13076 UserName: Jeff Davies
16:45:32.0012 13076 Windows directory: C:\Windows
16:45:32.0012 13076 System windows directory: C:\Windows
16:45:32.0012 13076 Running under WOW64
16:45:32.0012 13076 Processor architecture: Intel x64
16:45:32.0012 13076 Number of processors: 4
16:45:32.0012 13076 Page size: 0x1000
16:45:32.0012 13076 Boot type: Normal boot
16:45:32.0012 13076 ============================================================
16:45:32.0902 13076 Drive \Device\Harddisk0\DR0 - Size: 0xE8E0DB6000 (931.51 Gb), SectorSize: 0x200, Cylinders: 0x1DB01, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000040
16:45:32.0933 13076 ============================================================
16:45:32.0933 13076 \Device\Harddisk0\DR0:
16:45:32.0933 13076 MBR partitions:
16:45:32.0933 13076 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x800, BlocksNum 0x72BAD800
16:45:32.0933 13076 \Device\Harddisk0\DR0\Partition2: MBR, Type 0x7, StartLBA 0x72BAE000, BlocksNum 0x1B58000
16:45:32.0933 13076 ============================================================
16:45:32.0964 13076 C: <-> \Device\Harddisk0\DR0\Partition1
16:45:33.0026 13076 D: <-> \Device\Harddisk0\DR0\Partition2
16:45:33.0026 13076 ============================================================
16:45:33.0026 13076 Initialize success
16:45:33.0026 13076 ============================================================
16:46:38.0874 13032 Deinitialize success

#8 keeked

keeked
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Posted 20 January 2013 - 08:38 PM

I can break up the tdsskiller log if you want me to.

#9 keeked

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Posted 21 January 2013 - 11:36 AM

I want to thank you so much for you help! Things seem to be working great and we very much appreciate your helpfulness. I should make my husband try to get help himself I suppose, but really, he gets so humbled and starts helping out more so I get perks for enabling him.

#10 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 21 January 2013 - 01:41 PM

Hello, keeked.
Congratulations! You now appear clean! :cool:


Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".


Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

One of the most common questions found when cleaning malware is "how did my machine get infected?"

There are a variety of reasons, but the most common ones are that you are not practicing Safe Internet, you are not running the proper security software or that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

Do not use P2P programs
Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest. It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

Practice Safe Internet
Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.

Below are a list of simple precautions to take to keep your computer clean and running securely:
  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge. You can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your http://en.wikipedia.org/wiki/Taskbar#Screenshots '>Taskbar, right click and chose close.
  • Do not visit pornographic websites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
  • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
    Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.

Keep Windows up-to-date
Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.

  • Windows XP users
    You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.
  • Windows Vista users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP2) can be obtained directly from Microsoft here.
  • Windows 7 users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP1) can be obtained directly from Microsoft here


Keep your browser secure
Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

The latest versions of the three common browsers can be found below:

Use an AntiVirus Software
It is very important that your computer has an up-to-date anti-virus software on it which has a real-time agent running. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources, a couple of free Anti-Virus programs you may be interested in are Microsoft Security Essentials and Avast.

It is imperative that you update your Antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

Install an Anti-Malware program
Recommended, and free, Anti-Malware programs are Malwarebytes Anti-Malware and SuperAntiSpyware.

You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java). You can check these by visiting Secunia Software Inspector.

Follow this list and your potential for being infected again will reduce dramatically.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#11 fireman4it

fireman4it

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Posted 23 January 2013 - 03:29 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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