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Setup.exe taking CPU memory

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#1 Fruit


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Posted 19 January 2013 - 11:45 PM


4 days ago, my computer suddenly slowed down and when I check the task management, setup.exe was running and took up to 90% CPU memory. I was very confused because I wasn't downloading anything. I then restarted the computer and ran AVG Free, Malwarebytes and ESET Online Scanner. None of them detected anything so I thought the setup.exe was perhaps an hp update or something.

2 days later, an AVG Resident Shield Alert popped out after I turned on my computer said this:

File name: c:\Program Files\Online Services\NetscapeOnline\NSsetup.exe
Threat name: Trojan horse Generic7_c.MXS
Detected on open.

So AVG recommended me to move it to vault, so I did. However I'm still very unsure whether my computer was cleaned or not because I ran 3 scans before and nothing was detected but turned out there was a trojan. In addition, I also ran SUPERAntiSpyware and it detected nothing.. Because I don't know if my computer is still infected, I can't really do anything.

Any help is appreciated.

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#2 InadequateInfirmity


    I Gots Me A Certified Edumication

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Posted 20 January 2013 - 08:12 AM

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Report FF Proxy Settings
Reset Ie proxy Settins
Reset FF proxy settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.

Download Adware Cleaner run it Click the delete button allow it to run and post the log it creates.


Download the junkware removal tool save it to your desktop run it in safe mode post the log.

Download Emsisoft Emergency Kit and save it to your desktop. Right-click on EmsisoftEmergencyKit.zip and select Extract All.... Leave all settings as they are and click Extract. You will now have a folder named EmsisoftEmergencyKit on your desktop.

Open the EmsisoftEmergencyKit
folder and double-click Start.exe.
A new window will open. Under "Run Directly:" click Emergency Kit Scanner.
When asked to run an online update, click Yes.
When the update is finished, click the Back to Security Status link in the left corner. On the main screen click the Scan Now button.
Select the Deep Scan option and click the SCAN button.
When the scan is finished click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
Click the View Report button and in the Reports window double-click on the most recent log. Note, logs are named as follows: a2scan_<date>-<time>.txt.
Copy/paste the report contents in your next reply.

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