I am running Windows XP Home edition version 2002 Service Pack 3
My Laptop was infected with the malicious ransomware uKash where it locked me out of my OS. Even in safe mode I couldn't do anything so i had to create a bootable flash drive with hitman pro on it then removed it. However, after virus removal my OS is doing strange things. For example. I cannot access my Windows Firewall in control panel. I might still be infected with something but malwarebytes doesn't detect anything else.
when i try and open Windows Firewall in control panel i get the following prompt.. "Windows Firewall settings cannot be displayed because the service is not running. Do you want to start the windows firewall/Internet connection sharing (ICS) service?" i go yes then i get the prompt "Windows cannot start the windows firewall/internet connection (ICS) sharing service"
When i go to admin tools and access the services list and try to start ICS i get the following "Error code 1075: the dependancy service does not exist or has been marked for deletion"
Also Mozilla Firefox seems to not be working. everytime i try and open it i get the Mozilla Crash reporter "We're sorry Firefox had a problem and crashed" when i click restart the crash reporter just keeps popping up so i have to quit. I've tried removing it, re-installing it. Still no avail. I've tried the newest version and older version and still crash reporter comes up. other browsers liek IE and Chrome work just fine.
That's why i think I might still be infected with something because I can't even play any games online on my laptop. When I try playing PlanetSide 2 it doesn't start up the mozilla crash reporter pops up when i try and load the game <- this is bizarre because firefox has nothing to do with the game.
Also I can't play games online when I try and connect to battle.net in WC3 when i boot it up and click battle.net it disconnects me from the internet and my connection dies for a good 5 minutes
seems to be internet/registry or firewall issue i got no clue could you please help my OS return to normal?
Edited by CapnDrake, 19 January 2013 - 10:42 PM.