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#1 Allen

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Posted 19 January 2013 - 04:40 PM

While playing Roblox and using google chrome I got a warning from GC stating "Oh no google chrome has crashed" and then the screen went blank and the system rebooted" heres the dmp info


011913-29156-01.dmp 1/19/2013 5:08:13 PM PFN_LIST_CORRUPT 0x0000004e 00000000`00000099 00000000`0005379f 00000000`00000001 0e000000`0003179f ntoskrnl.exe ntoskrnl.exe+7b340 x64 ntoskrnl.exe+7b340 C:\WINDOWS\Minidump\011913-29156-01.dmp 2 15 9200 277,672
Hey everyone I'm Allen I am a young web developer/designer/programmer I also help people with computer issues including hardware problems, malware/viruses infections and software conflicts. I am a kind and easy to get along with person so if you need help feel free to ask.

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#2 Artrooks

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Posted 19 January 2013 - 05:13 PM

Hello firemaster1337,

One minidump file may or may not yield useful clues. If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

A second option, in case this one BSOD was just a fluke, would be to continue using the computer and to post the information below if and when another crash occurs. Your choice.

1. ) Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.
  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files of Step 1 need to be in the Documents folder.
Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.
2. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.
3. ) Please download MiniToolBox by farbar, save it to your Desktop, then run it.
  • Check the following checkbox:
    • List Installed Programs
  • Please click Go.
    • Post the contents of (Result.txt).
    • A copy of Result.txt will be saved in the same directory the tool is run.

Regards,
Brooks



 


#3 Allen

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Posted 19 January 2013 - 05:22 PM

K I am working on it now
Hey everyone I'm Allen I am a young web developer/designer/programmer I also help people with computer issues including hardware problems, malware/viruses infections and software conflicts. I am a kind and easy to get along with person so if you need help feel free to ask.

#4 Allen

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Posted 19 January 2013 - 05:27 PM

MiniToolBox by Farbar Version:10-01-2013
Ran by Firemaster1337 (administrator) on 19-01-2013 at 18:25:56
Running from "C:\Users\Firemaster1337\Downloads"
Windows 8 Pro with Media Center (X64)
Boot Mode: Normal
***************************************************************************

=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 3.4.0.2710)
Adobe Download Assistant (Version: 1.2.3)
Adobe Dreamweaver CS6 (Version: 12)
Adobe Flash Player 11 Plugin (Version: 11.5.502.146)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader XI (11.0.01) (Version: 11.0.01)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Adobe Widget Browser (Version: 2.0 Build 348)
Adobe Widget Browser (Version: 2.0.348)
AntiLogger Free version 1.3.1.497 (Version: 1.3.1.497)
ASIO4ALL (Version: 2.10)
Audacity 2.0
Autodesk SketchBook Pro 6 (Version: 6.00.0000)
BitTorrent (Version: 7.7.0.27987)
Cheat Engine 6.2
Counter-Strike: Source
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Pro (Version: 5.2.0.0348)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DirectX 9 Runtime (Version: 1.00.0000)
DVD Decrypter (Remove Only)
Everything 1.2.1.371
FileZilla Client 3.5.3 (Version: 3.5.3)
FileZilla Server (Version: beta 0.9.41)
FL Studio 10
Folderico 4.0 RC12 (Version: 4.0 RC12)
GameTracker Lite
Garry's Mod
GCFScape 1.8.3
Google Talk Plugin (Version: 3.10.2.10212)
Half-Life Dedicated Server Update Tool
Horizon v2.5.9.0 (Version: 2.5.9.0)
IL Download Manager
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2869)
Intel® Rapid Storage Technology (Version: 10.5.0.1029)
join.me (Version: 1.7.0.138)
Junk Mail filter update (Version: 16.4.3505.0912)
LogMeIn (Version: 4.1.2600)
LogMeIn Hamachi (Version: 2.1.0.294)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Maxthon 3 (Version: )
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 2.0.162.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
mIRC (Version: 7.27)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 18.0.1 (x86 en-US) (Version: 18.0.1)
Mozilla Maintenance Service (Version: 20.0a1)
Mozilla Thunderbird 17.0 (x86 en-US) (Version: 17.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MTD Disc 1 (Version: 1.11.05.24)
NirSoft BlueScreenView
Paint.NET v3.5.10 (Version: 3.60.0)
PDF Settings CS6 (Version: 11.0)
Photo Gallery (Version: 16.4.3505.0912)
PlayClaw 4 (Version: 4)
Poket Script 1.2 (Version: 1.2)
ProjectWhois (Version: 2.0.6)
Publish to Twitpic (Windows Live Photo Gallery Plug-in) (Version: 1.0.6)
Python 2.7.3 (Version: 2.7.3150)
QuickTime Alternative 3.2.2 (Version: 3.2.2)
ROBLOX Player for Firemaster1337
ROBLOX Studio for Firemaster1337
Roxio Game Capture (Version: 1.0)
Roxio Game Capture (Version: 1.0.076)
Roxio GAMECAP (Version: 1.01.0000)
ROXIO GAMECAP (Version: 1.06.0000)
Scribblenauts Unlimited
Simple Port Forwarding (Version: 3.5.0)
Simple Port Tester (Version: 2.1.5)
Songsmith (Academic Edition) (Version: 12.08.2700)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sophos Virus Removal Tool (Version: 2.2)
Speccy (Version: 1.19)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
Synthesia (Version: 8.4)
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.6)
TeamTalk 4
tools-freebsd (Version: 9.2.2.894247)
tools-linux (Version: 9.2.2.894247)
tools-netware (Version: 9.2.2.894247)
tools-solaris (Version: 9.2.2.894247)
tools-windows (Version: 9.2.2.894247)
tools-winPre2k (Version: 9.2.2.894247)
TweetDeck (Version: 0.38.2)
TweetDeck (Version: 2.0.2)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VLC media player 2.0.4 (Version: 2.0.4)
VMware Workstation (Version: 9.0.1)
VST Bridge 1.1
VTFEdit 1.2.5
Windows 7 USB/DVD Download Tool (Version: 1.0.30)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
WinPcap 4.1.2 (Version: 4.1.0.2001)
XYplorer 11.90 (Version: 11.90)

**** End of log ****
Speecy http://speccy.piriform.com/results/KAMHqjNw7vCUhZzgV6LJvYW
and the bsod guide http://www.mediafire.com/?r5n2sks4mi82833
Hey everyone I'm Allen I am a young web developer/designer/programmer I also help people with computer issues including hardware problems, malware/viruses infections and software conflicts. I am a kind and easy to get along with person so if you need help feel free to ask.

#5 Allen

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Posted 19 January 2013 - 05:31 PM

and the system report thing http://fm1337.me/report.html
Hey everyone I'm Allen I am a young web developer/designer/programmer I also help people with computer issues including hardware problems, malware/viruses infections and software conflicts. I am a kind and easy to get along with person so if you need help feel free to ask.

#6 Artrooks

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Posted 19 January 2013 - 07:33 PM

Hello,

Thank you for that information. :)

STOP 0x0000004E: PFN_LIST_CORRUPT
Usual causes: Device driver, ?memory

No specific third party driver was flagged in the minidump.


Outdated software:

lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

RaInfo.sys Fri Jan 4 13:57:14 2008 (477E818A)
LogMeIn/RemotelyAnywhere Kernel Information Provider
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

See if there is an update for this software or uninstall if not using.


Potentially problematic software:

dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)
Daemon Tools driver Possible BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys

As a test, you might uninstall Daemon Tools as it uses a driver called sptd.sys (scsi pass through direct) which is a know cause of BSODs. If it proves not the cause of your BSOD, you can reinstall it later.
  • First, uninstall DAEMON Tools via Control Panel -> (view: by large icons) Programs and features.
  • Second, since the sptd.sys is frequently left on the system after uninstall, please run this Installer and Uninstaller Tool.
    • Choose the appropriate x86.exe or x64.exe file.
  • If sptd.sys is found, please click "Uninstall." Restart the computer.

I suggest that you try running Driver Verifier.

"Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior." reference

1. ) Important: Create a system restore point before beginning.
  • Should a BSOD prevent you from booting into normal windows, enter Safe Mode, and restore the computer using this newly created restore point.
  • Unlike previous versions of Windows, it can be difficult to access Safe Mode in Windows 8 if the computer refuses to boot normally.
  • I strongly recommend that all Windows 8 users without a Windows 8 Installation CD or Installation USB to create a "System Repair Disc" (CD/DVD or USB flash drive)" before proceeding.
[/list]2. ) Enable Driver Verifier by following this procedure: Driver Verifier.
  • After a reboot, use the computer as you normally would. Expect BSODs to occur.
  • Save your work frequently because if the system blue screens, all information will be lost.
  • Zip any minidump files and attach them to your next post.
3. ) If no BSODs occur with normal computer use in at least 24 - 36 hours, please disable Driver Verifier.
  • To turn Driver Verifier off, type: verifier /reset at an Admin. command prompt, then re-boot the computer.
  • It may also be turned off by running verifier.exe at an Admin. command prompt, selecting Delete existing settings, and then restarting the computer.


BSOD Bug Check Code: For informational purposes

Spoiler

Regards,
Brooks



 





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