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firefox, chrome, malware bytes not working...unknown infection


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39 replies to this topic

#1 tillthree

tillthree

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  • Local time:10:47 AM

Posted 19 January 2013 - 11:28 AM

Hello,

For the past month or so I've been having issues. IE9 works fine but firefox always freezes, chrome will only work with the 'no sandbox' trick, and malwarebytes crashes the computer (although it works fine in safe mode). Also, new windows updates will download but cannot install correctly. Any help would be much appreciated.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_37
Run by Nathan at 10:22:31 on 2013-01-19
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3034.1302 [GMT -6:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Citrix\System32\CdfSvc.exe
C:\Program Files\Citrix\Streaming Client\RadeHlprSvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Citrix\Streaming Client\RadeSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Users\Nathan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Users\Nathan\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
c:\windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
mURLSearchHooks: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Spotify Web Helper] "c:\users\nathan\appdata\roaming\spotify\data\SpotifyWebHelper.exe"
uRun: [Adobe Reader Synchronizer] "c:\program files\adobe\reader 10.0\reader\AdobeCollabSync.exe"
uRun: [Google Update] "c:\users\nathan\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "c:\program files\cisco\cisco anyconnect secure mobility client\vpnui.exe" -minimized
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
StartupFolder: c:\users\nathan\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\nathan\appdata\roaming\dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.3.16.0.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP5-14362/webex/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 10.208.10.67 10.208.10.69
TCP: Interfaces\{90033B30-578A-442D-9264-8249CDD4A8D0} : DHCPNameServer = 10.208.10.67 10.208.10.69
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\nathan\appdata\roaming\mozilla\firefox\profiles\jrlmunq1.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\citrix\streaming client\nprade.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\users\nathan\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\users\nathan\appdata\roaming\mozilla\plugins\npatgpc.dll
FF - plugin: c:\users\nathan\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\nathan\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2012-12-12 17:42; {23fcfd51-4958-4f00-80a3-ae97e717ed8b}; c:\program files\divx\divx plus web player\firefox\DivXHTML5
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]
R1 cdfdrv;cdfdrv;c:\windows\system32\drivers\cdfdrv.sys [2010-1-19 31280]
R1 ctxpidmn;ctxpidmn;c:\windows\system32\drivers\ctxpidmn.sys [2010-12-9 58488]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2011-8-10 66776]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2010-12-21 81920]
R2 CtxSbx;CtxSbx;c:\windows\system32\drivers\CtxSbx.sys [2010-12-9 200312]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 RadeHlprSvc;Citrix Streaming Helper Service;c:\program files\citrix\streaming client\RadeHlprSvc.exe [2010-12-21 120232]
R2 RadeSvc;Citrix Streaming Service;c:\program files\citrix\streaming client\RadeSvc.exe [2010-12-21 886176]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2007-12-18 2189240]
R2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files\cisco\cisco anyconnect secure mobility client\vpnagent.exe [2012-8-17 479224]
R3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-10-20 106656]
R3 NETwNv32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETwNv32.sys [2010-10-31 6959616]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2012-3-17 13440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-11-9 160944]
S3 acsint;acsint;c:\windows\system32\drivers\acsint.sys [2012-8-17 38440]
S3 acsmux;acsmux;c:\windows\system32\drivers\acsmux.sys [2012-8-17 57256]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-10-21 40776]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-6-26 3662848]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 99272]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2012-9-12 287824]
S3 SGCameraUVC;SGCamera Video Capture;c:\windows\system32\drivers\SGCameraUVC.sys [2008-10-22 66560]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2012-3-17 96488]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2012-3-17 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2012-3-17 121576]
.
=============== Created Last 30 ================
.
2013-01-19 13:22:43 6991832 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{89f48b23-b898-4afc-81df-68f76a4b8a0a}\mpengine.dll
2013-01-17 04:48:13 6991832 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-12-27 15:21:17 -------- d-----w- c:\program files\Dropbox
2012-12-21 09:01:08 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-21 09:01:08 293376 ----a-w- c:\windows\system32\atmfd.dll
.
==================== Find3M ====================
.
2013-01-10 18:19:32 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-10 18:19:32 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-24 16:59:51 83760 ----a-w- c:\windows\system32\stkMonitor.dll
2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-13 20:29:04 354216 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2012-11-13 01:36:35 2048000 ----a-w- c:\windows\system32\win32k.sys
2012-11-13 01:29:51 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-02 10:18:17 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-11-02 08:26:06 23040 ----a-w- c:\windows\system32\dpnsvr.exe
2012-10-22 03:15:22 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
.
============= FINISH: 10:23:38.09 ===============

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Posted 24 January 2013 - 11:30 AM

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#3 tillthree

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Posted 24 January 2013 - 11:48 AM

I believe I still have my original windows CD. New logs below:

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_37
Run by Nathan at 10:45:35 on 2013-01-24
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3034.1216 [GMT -6:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Citrix\System32\CdfSvc.exe
C:\Program Files\Citrix\Streaming Client\RadeHlprSvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Citrix\Streaming Client\RadeSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Users\Nathan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\Nathan\AppData\Roaming\Spotify\Spotify.exe
C:\Users\Nathan\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Nathan\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\WmiApSrv.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
c:\windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
mURLSearchHooks: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Spotify Web Helper] "c:\users\nathan\appdata\roaming\spotify\data\SpotifyWebHelper.exe"
uRun: [Adobe Reader Synchronizer] "c:\program files\adobe\reader 10.0\reader\AdobeCollabSync.exe"
uRun: [Google Update] "c:\users\nathan\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "c:\program files\cisco\cisco anyconnect secure mobility client\vpnui.exe" -minimized
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
StartupFolder: c:\users\nathan\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\nathan\appdata\roaming\dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.3.16.0.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP5-14362/webex/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{90033B30-578A-442D-9264-8249CDD4A8D0} : DHCPNameServer = 192.168.0.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\nathan\appdata\roaming\mozilla\firefox\profiles\jrlmunq1.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\citrix\streaming client\nprade.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\users\nathan\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\users\nathan\appdata\roaming\mozilla\plugins\npatgpc.dll
FF - plugin: c:\users\nathan\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\nathan\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2012-12-12 17:42; {23fcfd51-4958-4f00-80a3-ae97e717ed8b}; c:\program files\divx\divx plus web player\firefox\DivXHTML5
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]
R1 cdfdrv;cdfdrv;c:\windows\system32\drivers\cdfdrv.sys [2010-1-19 31280]
R1 ctxpidmn;ctxpidmn;c:\windows\system32\drivers\ctxpidmn.sys [2010-12-9 58488]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2011-8-10 66776]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2010-12-21 81920]
R2 CtxSbx;CtxSbx;c:\windows\system32\drivers\CtxSbx.sys [2010-12-9 200312]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R3 acsint;acsint;c:\windows\system32\drivers\acsint.sys [2012-8-17 38440]
R3 acsmux;acsmux;c:\windows\system32\drivers\acsmux.sys [2012-8-17 57256]
R3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-10-20 106656]
R3 NETwNv32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETwNv32.sys [2010-10-31 6959616]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2012-3-17 13440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-10-21 40776]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-6-26 3662848]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 99272]
S3 SGCameraUVC;SGCamera Video Capture;c:\windows\system32\drivers\SGCameraUVC.sys [2008-10-22 66560]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2012-3-17 96488]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2012-3-17 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2012-3-17 121576]
.
=============== Created Last 30 ================
.
2013-01-24 14:16:49 6991832 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{80ae2850-daea-4cb4-99b5-e2352689d6ce}\mpengine.dll
2013-01-22 23:42:10 6991832 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-12-27 15:21:17 -------- d-----w- c:\program files\Dropbox
.
==================== Find3M ====================
.
2013-01-10 18:19:32 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-10 18:19:32 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-16 13:12:54 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 10:50:29 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-11-24 16:59:51 83760 ----a-w- c:\windows\system32\stkMonitor.dll
2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-13 20:29:04 354216 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2012-11-13 01:36:35 2048000 ----a-w- c:\windows\system32\win32k.sys
2012-11-13 01:29:51 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-02 10:18:17 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-11-02 08:26:06 23040 ----a-w- c:\windows\system32\dpnsvr.exe
.
============= FINISH: 10:47:00.91 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:47 AM

Posted 24 January 2013 - 12:49 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:47 AM

Posted 27 January 2013 - 12:55 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:47 AM

Posted 30 January 2013 - 04:40 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 24 February 2013 - 01:28 PM

This topic has been re-opened at the request of the person who originally posted.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#8 tillthree

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Posted 24 February 2013 - 01:42 PM

Thank you!  I ran the recommended programs but still having the same problems (firefox freezes, malwarebytes crashes the computer, etc.)  Here are the logs:

 

Results of screen317's Security Check version 0.99.59 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
  (On Access scanning disabled!)
 Error obtaining update status for antivirus! 
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.65.1.1000 
 CCleaner    
 Java™ 6 Update 37 
 Java version out of Date!
 Adobe Flash Player  11.5.502.149 
 Adobe Reader 10.1.5 Adobe Reader out of Date! 
 Mozilla Firefox 14.0.1 Firefox out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

_______________________________________________________________________________

 

# AdwCleaner v2.113 - Logfile created 02/23/2013 at 22:26:17
# Updated 23/02/2013 by Xplode
# Operating system : Windows Vista ™ Home Basic Service Pack 2 (32 bits)
# User : Nathan - LEON
# Boot Mode : Normal
# Running from : C:\Users\Nathan\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Users\Nathan\AppData\LocalLow\BitTorrentBar
Folder Deleted : C:\Users\Nathan\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Nathan\AppData\LocalLow\Conduit

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\BitTorrentBar
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\BitTorrentBar Toolbar
Key Deleted : HKLM\Software\BitTorrentBar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8167B65F-483A-4D70-920D-5A7B2F803270}
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2790392
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{430E6B78-A7FD-43E9-B015-B2D660B92B43}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8167B65F-483A-4D70-920D-5A7B2F803270}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{88C7F2AA-F93F-432C-8F0E-B7D85967A527}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

File : C:\Users\Nathan\AppData\Roaming\Mozilla\Firefox\Profiles\jrlmunq1.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Nathan\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [2254 octets] - [23/02/2013 22:25:38]
AdwCleaner[S1].txt - [2221 octets] - [23/02/2013 22:26:17]

########## EOF - C:\AdwCleaner[S1].txt - [2281 octets] ##########

 

___________________________________________________________________

 

ogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Nathan [Admin rights]
Mode : Scan -- Date : 02/23/2013 22:39:31
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x822AA65D -> HOOKED (Unknown @ 0x8909CE68)
SSDT[14] : NtAlertThread @ 0x82223295 -> HOOKED (Unknown @ 0x8909CF48)
SSDT[18] : NtAllocateVirtualMemory @ 0x8225F54B -> HOOKED (Unknown @ 0x8909A4A0)
SSDT[54] : NtConnectPort @ 0x821E4B3A -> HOOKED (Unknown @ 0x86D043D8)
SSDT[67] : NtCreateMutant @ 0x82237862 -> HOOKED (Unknown @ 0x8909CBB8)
SSDT[78] : NtCreateThread @ 0x822A8C74 -> HOOKED (Unknown @ 0x8904A1C0)
SSDT[147] : NtFreeVirtualMemory @ 0x8209BF1D -> HOOKED (Unknown @ 0x8909B330)
SSDT[156] : NtImpersonateAnonymousToken @ 0x821D1F16 -> HOOKED (Unknown @ 0x8909CCA8)
SSDT[158] : NtImpersonateThread @ 0x821E7553 -> HOOKED (Unknown @ 0x8909CD88)
SSDT[177] : NtMapViewOfSection @ 0x822278DA -> HOOKED (Unknown @ 0x8909B780)
SSDT[184] : NtOpenEvent @ 0x82210DFF -> HOOKED (Unknown @ 0x8909CAD8)
SSDT[195] : NtOpenProcessToken @ 0x82218A60 -> HOOKED (Unknown @ 0x89053F60)
SSDT[202] : NtOpenThreadToken @ 0x822332FD -> HOOKED (Unknown @ 0x88E494A0)
SSDT[216] : NtQueryDefaultLocale @ 0x821E817D -> HOOKED (\SystemRoot\SYSTEM32\Drivers\SysPlant.sys @ 0x9A17D7B0)
SSDT[282] : NtResumeThread @ 0x82232B9A -> HOOKED (Unknown @ 0x89049720)
SSDT[289] : NtSetContextThread @ 0x822AA10B -> HOOKED (Unknown @ 0x8909C688)
SSDT[305] : NtSetInformationProcess @ 0x8222B908 -> HOOKED (Unknown @ 0x88E49570)
SSDT[306] : NtSetInformationThread @ 0x822102DD -> HOOKED (Unknown @ 0x8909C5B8)
SSDT[330] : NtSuspendProcess @ 0x822AA597 -> HOOKED (Unknown @ 0x8909C9F8)
SSDT[331] : NtSuspendThread @ 0x821B192D -> HOOKED (Unknown @ 0x8909C438)
SSDT[334] : NtTerminateProcess @ 0x82208173 -> HOOKED (Unknown @ 0x8904A3F8)
SSDT[335] : NtTerminateThread @ 0x82233584 -> HOOKED (Unknown @ 0x8909C4F8)
SSDT[348] : NtUnmapViewOfSection @ 0x82227B9D -> HOOKED (Unknown @ 0x8909B920)
SSDT[358] : NtWriteVirtualMemory @ 0x8222496D -> HOOKED (Unknown @ 0x8909B400)
SSDT[383] : NtCreateUserProcess @ 0x821E0C15 -> HOOKED (\SystemRoot\SYSTEM32\Drivers\SysPlant.sys @ 0x9A17D700)

¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9250315AS ATA Device +++++
--- User ---
[MBR] c0cf6b1fa02774af81c5e902f4b0b51f
[BSP] 2744f71de683fe76ddf30adaae6af109 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 223434 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_02232013_02d2239.txt >>
RKreport[1]_S_02232013_02d2239.txt



#9 gringo_pr

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Posted 24 February 2013 - 02:32 PM


Hello tillthree

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 tillthree

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Posted 24 February 2013 - 04:09 PM

ComboFix ran without any problems, but firefox is still freezing.   haven't checked chrome, malwarebytes or windows update yet but can if needed.

 

ComboFix 13-02-24.01 - Nathan 02/24/2013  14:08:33.1.2 - x86
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.1.1033.18.3034.1521 [GMT -6:00]
Running from: c:\users\Nathan\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\isRS-000.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-01-24 to 2013-02-24  )))))))))))))))))))))))))))))))
.
.
2013-02-24 20:34 . 2013-02-24 20:42 -------- d-----w- c:\users\Nathan\AppData\Local\temp
2013-02-24 20:34 . 2013-02-24 20:34 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-02-24 20:34 . 2013-02-24 20:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-02-24 20:34 . 2013-02-24 20:34 -------- d-----w- c:\users\Ctx_StreamingSvc\AppData\Local\temp
2013-02-24 08:29 . 2013-02-24 08:29 60872 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1F196A4B-19DB-4C55-A95F-F209FE8DE51C}\offreg.dll
2013-02-24 08:27 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1F196A4B-19DB-4C55-A95F-F209FE8DE51C}\mpengine.dll
2013-02-23 19:51 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-13 23:24 . 2012-04-15 14:37 697712 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-02-13 23:24 . 2011-05-26 18:02 74096 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-30 10:53 . 2010-12-22 06:41 232336 ------w- c:\windows\system32\MpSigStub.exe
2012-12-16 13:12 . 2012-12-21 09:01 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 10:50 . 2012-12-21 09:01 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-12-14 22:49 . 2010-12-22 06:11 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-11 18:18 . 2011-08-11 18:18 128960 ----a-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll
2011-08-11 05:16 . 2011-08-11 05:16 96192 ----a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2011-08-11 18:18 . 2011-08-11 18:18 92096 ----a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2011-08-11 18:18 . 2011-08-11 18:18 22976 ----a-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2011-08-11 18:18 . 2011-08-11 18:18 370624 ----a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2011-08-11 18:18 . 2011-08-11 18:18 32192 ----a-w- c:\program files\mozilla firefox\plugins\icafile.dll
2011-08-11 18:18 . 2011-08-11 18:18 40896 ----a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2011-08-11 05:18 . 2011-08-11 05:18 898480 ----a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2011-08-11 05:16 . 2011-08-11 05:16 24512 ----a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
2012-07-14 00:17 . 2012-08-12 03:57 136672 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Nathan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Nathan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 129272 ----a-w- c:\users\Nathan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify Web Helper"="c:\users\Nathan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-10-28 1199576]
"Adobe Reader Synchronizer"="c:\program files\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe" [2012-12-18 1264360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-11-11 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-11-11 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-11-11 154136]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-11-19 483420]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-11-09 115560]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2011-08-11 358336]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-12 947176]
"Cisco AnyConnect Secure Mobility Agent for Windows"="c:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2012-08-17 522232]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2012-11-30 1263512]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"1"="c:\program files\Malwarebytes' Anti-Malware\Chameleon\mbam-chameleon.exe" [2012-12-14 216424]
.
c:\users\Nathan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Nathan\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-1-20 28539272]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R3 acsint;acsint;c:\windows\system32\DRIVERS\acsint.sys [x]
R3 acsmux;acsmux;c:\windows\system32\DRIVERS\acsmux.sys [x]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - MBAMSwissArmy
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ    PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-02-24 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-15 23:24]
.
2013-02-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-226171507-3264817001-3627059085-1000Core.job
- c:\users\Nathan\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-07 03:19]
.
2013-02-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-226171507-3264817001-3627059085-1000UA.job
- c:\users\Nathan\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-07 03:19]
.
.
------- Supplementary Scan -------
.
uStart Page = https://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Nathan\AppData\Roaming\Mozilla\Firefox\Profiles\jrlmunq1.default\
FF - prefs.js: network.proxy.type - 0
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-02-24 14:42
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-02-24  14:46:36
ComboFix-quarantined-files.txt  2013-02-24 20:46
ComboFix2.txt  2012-08-12 01:35
ComboFix3.txt  2012-08-12 00:36
.
Pre-Run: 79,346,188,288 bytes free
Post-Run: 80,037,228,544 bytes free
.
- - End Of File - - A13BD287C5CFDB8CD58C6888FA499A2E



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 February 2013 - 04:43 PM


Hello tillthree

I want you to try this for firefox and give me a quick update to how things are.

I want you to reset firefox back to defaults, to do this I need you to do this
  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.
  • restart the computer and check firefox for me now

    Gringo



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#12 tillthree

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Posted 24 February 2013 - 09:16 PM

Tried that (and updated firefox to the latest version). Firefox is still freezing, chrome only works with 'no sandbox', Windows update

 for Windows Driver Framework version 1.11 for Windows Vista (KB2761494) failed (Error code 80246007).  So, no changes with anything yet.



#13 gringo_pr

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Posted 24 February 2013 - 09:27 PM

go here to see how to run firefox in what they call safemode - http://www.addictivetips.com/windows-tips/how-to-start-firefox-and-internet-explorer-without-add-ons/


let me know if it still freezes
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#14 tillthree

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Posted 24 February 2013 - 09:46 PM

Yes, still freezes after 15-20 seconds.



#15 gringo_pr

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Posted 24 February 2013 - 09:51 PM


Hello tillthree


I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it or you can upload it here and send me the link - http://www.speedyshare.com/
  • Malwarebytes Anti-Rootkit

    1.Download Malwarebytes Anti-Rootkit
    2.Unzip the contents to a folder in a convenient location.
    3.Open the folder where the contents were unzipped and run mbar.exe
    4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    6.Wait while the system shuts down and the cleanup process is performed.
    7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
    • •Internet access
      •Windows Update
      •Windows Firewall
    9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
    10.Verify that your system is now functioning normally.

    If you have any problems running either one come back and let me know

    please reply with the reports from TDSSKiller and MBAR

    Gringo




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