- The laptop is running very slow; it also freezes a lot when playing e.g. World of Warcraft on lowest resolution (which she always ran it on).
- She mentioned a Trojan warning (she did not remember which one), and the laptop freezing when she clicked "move to vault".
What was already done:
I did a re-install of her laptop using the Packard-Bell restore software (not back to a restore point, but back to original). The laptop seems a bit faster, but it is still slower than it used to be. I did not notice any Trojans for the time I was on her computer; the Trojan seems to have emerged this morning. All she did was facebook and WOW.
Processor: Intel Pentium Dual CPU T2390 @ 1.87 GHz
Memory (RAM): 3.00 GB
System type: 32-bit Operating System
Operating System: Windows Vista Home Basic, Service Pack 1
Please advise; any help would be greatly appreciated!
Edited by hamluis, 19 January 2013 - 01:45 PM.
Moved from Vista to Am I Infected - Hamluis.