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FBI Moneypak scam SOS


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8 replies to this topic

#1 WillyTaft34

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Posted 18 January 2013 - 06:00 PM

Hey guys.. i've gotten myself in a really deep hole. So the FBI Moneypak popped up on my screen on my family desktop. Thought nothing of it so i just restarted my computer. However, every account i go on (mom,dad etc..) within a matter of seconds it pops again. I have tried using safe mode and all that stuff but i cant even get to my start menu without it popping up.. I am virtually locked out of my computer and have no way around this. Any help SOS !!!

Edited by hamluis, 18 January 2013 - 06:58 PM.
Moved from Vista to Am I Infected - Hamluis.


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#2 Broni

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Posted 18 January 2013 - 09:48 PM

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#3 thisisu

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Posted 19 January 2013 - 07:31 PM

Hello and welcome to BleepingComputer! :welcome:

My name is Thisisu and I will be helping you with your malware related computer problems.

I do have some basic rules while we are working together so please read and follow them:


  • Be specific!
    • If you come across a problem while performing any of the steps listed here, do not simply state "It did not work." Tell me the exact error you encountered if one was given to you. For example, this is a much better response: "When I ran the ____ tool, an error box appeared on my screen and said 'Illegal operation attempted on a registry key that has been marked for deletion.'. There is only an 'OK' button in the box."
  • Do not run any scans/fixes on your own!
    • If at any time you feel that you can handle the rest of your computer problems on your own without my help, just let me know! I will not be offended as there are others that need help with their computers. However, do not perform scans and/or fixes that I have not asked you to do on your own and then expect me to continue helping you because I will not!
  • I will close the topic if I have not heard a response from you within 72 hours.
    • If you are going to be away, just let me know and I will leave the topic open until you can return.

Let's begin:

  • Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flash drive into the infected PC.
  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html


    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt


    Select Command Prompt

    Once in the Command Prompt:
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
[/list]

#4 WillyTaft34

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Posted 22 January 2013 - 08:14 AM

okay i am not home at the moment, and will try this as soon as i get home ,, thank you for all this information !!!

#5 thisisu

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Posted 22 January 2013 - 04:03 PM

Ok :thumbup2:

#6 WillyTaft34

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Posted 24 January 2013 - 08:02 PM

im starting right now !

#7 WillyTaft34

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Posted 24 January 2013 - 08:31 PM

im stuck on m system recovery options page, i am not to sure of which username or password it is.. im working on that right now

#8 thisisu

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Posted 25 January 2013 - 01:30 AM

It should be the same as the username and password you use to log into your computer normally.

#9 thisisu

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Posted 30 January 2013 - 02:21 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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