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Windows 7 defective


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4 replies to this topic

#1 studio55

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Posted 18 January 2013 - 05:44 PM

So I am having major problem with my ZT computer, it boots up normal but then if I try to run any program, the program loads and either dissapears from desktop immediately or works for a few seconds, I mean any program, photoshop, irfanview, IE, AOL, Chrome,any other imaging program or else and the error message is that XYZ program stops working and windows is looking to find a solution for it. I suspect it has to do with some updates it is trying to install or has installed from Microsoft, lately there are 39 security updates it keeps trying to install with no go, I have tried to restore to multiple points with no go, "system restore failed to replace the file C;\windows with its original copy from the restore point. an unspecified error occurred during system restore (0x80071a90)is the message I get all the times. I have logged in with safe mode and run Malwarebytes that found one Trojan and removed, but nothing changed, I also run Microsoft security essential in safe mode, that too found 1 trojan and removed with no change to my problem. I can get by in safe mode for a few days but need to fix this main workhorse of mine with Windows 7 Home premium, Service pack 1, intel core i7,2600cpu @3.4GHz plus 16GB RAM, 64 bit operating system, I have two 2TB hard drives one only for OP.SYS with 1.6TB free space and 2nd one with data mostly pictures and video half full. I do not have a recovery CD but have just ordered it from the ZT that will take a week to get to me but I want to exhaust all my options before doing so. I am also willing to update to W8 if that may fix my issue. Your help is greatly appreciated. Rick

Edited by studio55, 18 January 2013 - 06:04 PM.


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#2 hamluis

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Posted 19 January 2013 - 12:45 PM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#3 studio55

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Posted 19 January 2013 - 04:19 PM

MiniToolBox by Farbar Version:10-01-2013
Ran by PBR (administrator) on 19-01-2013 at 12:33:05
Running from "C:\Users\PBR\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/19/2013 11:49:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 24.0.1312.52, time stamp: 0x50eb47e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xc0337722
Faulting process id: 0x1c90
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (01/19/2013 11:49:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 24.0.1312.52, time stamp: 0x50eb47e3
Faulting module name: vxfkoj.dll, version: 1.9.24.109, time stamp: 0x4c576084
Exception code: 0xc0000005
Fault offset: 0x00001033
Faulting process id: 0x108
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (01/19/2013 11:48:42 AM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 24.0.1312.52, time stamp: 0x50eb47e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xc0337722
Faulting process id: 0x188
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (01/19/2013 11:46:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 24.0.1312.52, time stamp: 0x50eb47e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xc0337722
Faulting process id: 0x16a0
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (01/18/2013 03:02:13 PM) (Source: Microsoft Security Client Setup) (User: Main)
Description: HRESULT:0x8004FF11
Description:Can’t install Microsoft Security Essentials on a computer running in safe mode. Your computer is currently running in safe mode. To install Security Essentials, your computer must be running in normal mode. Please restart your computer in normal mode, and then try to run the Security Essentials Setup Wizard again. Error code:0x8004FF11.

Error: (01/18/2013 00:33:06 PM) (Source: FingerPrint Console) (User: )
Description: 1732 Fri Jan 18 12:33:06 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:33:02 PM) (Source: FingerPrint Console) (User: )
Description: 1732 Fri Jan 18 12:33:02 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:32:58 PM) (Source: FingerPrint Console) (User: )
Description: 1732 Fri Jan 18 12:32:58 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:32:54 PM) (Source: FingerPrint Console) (User: )
Description: 1732 Fri Jan 18 12:32:54 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:32:50 PM) (Source: FingerPrint Console) (User: )
Description: 1732 Fri Jan 18 12:32:50 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061


System errors:
=============
Error: (01/19/2013 00:32:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:32:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:32:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:32:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:32:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:32:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:31:24 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:31:24 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:31:24 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/19/2013 00:31:24 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (01/19/2013 11:49:05 AM) (Source: Application Error)(User: )
Description: chrome.exe24.0.1312.5250eb47e3unknown0.0.0.000000000c0000005c03377221c9001cdf67e09a5c951C:\Users\PBR\AppData\Local\Google\Chrome\Application\chrome.exeunknown47655f33-6271-11e2-b61d-00038a000015

Error: (01/19/2013 11:49:00 AM) (Source: Application Error)(User: )
Description: chrome.exe24.0.1312.5250eb47e3vxfkoj.dll1.9.24.1094c576084c00000050000103310801cdf67e0708e6a4C:\Users\PBR\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\PBR\AppData\Local\FrameShots\Downloaded Installations\vxfkoj.dll44bef705-6271-11e2-b61d-00038a000015

Error: (01/19/2013 11:48:42 AM) (Source: Application Error)(User: )
Description: chrome.exe24.0.1312.5250eb47e3unknown0.0.0.000000000c0000005c033772218801cdf67db7a3f82dC:\Users\PBR\AppData\Local\Google\Chrome\Application\chrome.exeunknown39ed23f4-6271-11e2-b61d-00038a000015

Error: (01/19/2013 11:46:35 AM) (Source: Application Error)(User: )
Description: chrome.exe24.0.1312.5250eb47e3unknown0.0.0.000000000c0000005c033772216a001cdf67d8185082dC:\Users\PBR\AppData\Local\Google\Chrome\Application\chrome.exeunknownee4a6575-6270-11e2-b61d-00038a000015

Error: (01/18/2013 03:02:13 PM) (Source: Microsoft Security Client Setup)(User: Main)
Description: HRESULT:0x8004FF11
Description:Can’t install Microsoft Security Essentials on a computer running in safe mode. Your computer is currently running in safe mode. To install Security Essentials, your computer must be running in normal mode. Please restart your computer in normal mode, and then try to run the Security Essentials Setup Wizard again. Error code:0x8004FF11.

Error: (01/18/2013 00:33:06 PM) (Source: FingerPrint Console)(User: )
Description: 1732 Fri Jan 18 12:33:06 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:33:02 PM) (Source: FingerPrint Console)(User: )
Description: 1732 Fri Jan 18 12:33:02 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:32:58 PM) (Source: FingerPrint Console)(User: )
Description: 1732 Fri Jan 18 12:32:58 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:32:54 PM) (Source: FingerPrint Console)(User: )
Description: 1732 Fri Jan 18 12:32:54 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061

Error: (01/18/2013 00:32:50 PM) (Source: FingerPrint Console)(User: )
Description: 1732 Fri Jan 18 12:32:50 2013 socket.cpp fingerprint::socket::connect:253 connect failed: 10061


=========================== Installed Programs ============================

AC3Filter 1.63b (Version: 1.63b)
Adobe AIR (Version: 3.1.0.4880)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Creative Suite 5 Master Collection (Version: 5.0)
Adobe Flash Player 10 Plugin (Version: 10.1.52.14)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Photoshop Lightroom 3.2 64-bit (Version: 3.2.1)
AirportMadness4 (Version: 1.40)
Akamai NetSession Interface
Akamai NetSession Interface Service
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
AVS Audio Converter version 6.2
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
BlackBerry Desktop Software 7.1 (Version: 7.1.0.32)
Bonjour (Version: 3.0.0.10)
Brother HL-2035 (Version: 1.00)
Canon MP Navigator EX 3.1
Canon Utilities Solution Menu
CanoScan 9000F Scanner Driver
CDBurnerXP (Version: 4.3.8.2568)
CDBurnerXP (Version: 4.4.2.3442)
CDRoller version 9.50 (Version: 9.50)
Cisco Connect (Version: 1.4.11200.0)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Color Efex Pro 4 (Version: 4.0.0.2)
Cyberduck 4.2.1 (9350) (Version: 4.2.1 (9350))
CyberLink Blu-ray Disc Suite (Version: 6.0.3226)
CyberLink LabelPrint (Version: 2.5.1916)
CyberLink LG Burning Tool (Version: 6.2.3714)
CyberLink MediaShow (Version: 4.1.3402)
CyberLink PowerDVD 9 (Version: 9.0.2919.52)
CyberLink PowerProducer (Version: 5.0.1.1520)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dfine 2.0 (Version: 2.1.1.0)
DScaler 5 Mpeg Decoders
DSLR Remote Pro (Version: v2.4.2.1)
DVD Architect Studio 5.0 (Version: 5.0.128)
DVD Shrink 3.2
Dynamic Auto-Painter 2.5.3
Epson Print CD (Version: 2.00.00)
EPSON Printer Software
Etron USB3.0 Host Controller (Version: 0.95)
Eusing Cleaner
Eusing Maze Lock
ExpressDigital Darkroom Professional Edition V8.6 (Version: 8.61.847)
EZ Vinyl/Tape Converter 7.7 by MixMeister
ffdshow [rev 3154] [2009-12-09] (Version: 1.0)
FingerPrint 2.2.0.584 (Version: 2.2.0.584)
Folder Marker Pro v 3.0 (Version: 3.0)
FotoFusion v5
Foxit Reader 5.0 (Version: 5.0.1.523)
FrameShots Video Screen Capture
Free Studio version 5.6.1.608 (Version: 5.6.1.608)
Free YouTube Download version 3.1.37.918 (Version: 3.1.37.918)
Free YouTube to MP3 Converter version 3.11.34.1015 (Version: 3.11.34.1015)
Freecorder 6 Add-on for Firefox (Version: 2.1.9)
Freecorder 6 extension for Chrome (Version: 2.1.9)
FreeTetris version 2.2
Gabest MPEG Splitter (remove only)
Google Chrome (Version: 24.0.1312.52)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.123)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
Haali Media Splitter
HD Writer AE 3.0 (Version: 3.00.019.1033)
HDR Efex Pro 2 (Version: 2.0.0.1)
Icons Pack 2011 Series 1
ImTOO iPhone Transfer (Version: 3.0.16.0918)
Incredibar Toolbar on IE
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Processor Graphics (Version: 8.15.10.2279)
IP Camera
iPF9100 Media Configuration Tool (Version: 2.93.03)
iPod for Windows 2005-01-11 (Version: 3.1.0)
IrfanView (remove only) (Version: 4.30)
iTunes (Version: 11.0.1.12)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 18 (Version: 6.0.180)
Java™ 6 Update 31 (Version: 6.0.310)
Jenkat Games Arcade (Version: 4.2.0.3)
Junk Mail filter update (Version: 16.4.3505.0912)
K-Lite Codec Pack 8.7.0 (Basic) (Version: 8.7.0)
Learning Pack 2011 Series 1
LightScribe System Software (Version: 1.18.22.2)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Flight Simulator X Demo (Version: 10.0.60905)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel Viewer (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.6.0)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 5.0 (x86 en-US) (Version: 5.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Nero 10 Menu TemplatePack Basic (Version: 10.6.10000.0.0)
Nero 10 Movie ThemePack Basic (Version: 10.6.10000.1.0)
Nero 12 (Version: 12.0.02000)
Nero 12 Content Pack (Version: 12.0.00400)
Nero Abstract Themes (Version: 12.0.11500)
Nero Audio Pack 1 (Version: 11.0.11500.110.0)
Nero BackItUp (Version: 12.0.2001)
Nero BackItUp 10 Help (CHM) (Version: 10.6.10600)
Nero BackItUp Help (CHM) (Version: 12.0.3000)
Nero Blu-ray Player (Version: 12.0.14300)
Nero Blu-ray Player Help (CHM) (Version: 12.0.4000)
Nero Burning ROM (Version: 12.0.20000)
Nero Burning ROM Help (CHM) (Version: 12.0.3000)
Nero BurningROM 10 Help (CHM) (Version: 10.6.10600)
Nero BurnRights 10 (Version: 4.4.10300.1.100)
Nero BurnRights 10 Help (CHM) (Version: 10.6.10600)
Nero Cliparts (Version: 12.0.11500)
Nero Control Center 10 (Version: 10.6.12600.0.5)
Nero ControlCenter (Version: 11.0.15200)
Nero ControlCenter 10 Help (CHM) (Version: 10.6.10700)
Nero ControlCenter Help (CHM) (Version: 12.0.5000)
Nero Core Components (Version: 11.0.18100)
Nero Core Components 10 (Version: 2.0.19800.9.10)
Nero CoverDesigner (Version: 12.0.00500)
Nero CoverDesigner (Version: 12.0.9000)
Nero CoverDesigner 10 (Version: 5.6.10500.3.100)
Nero CoverDesigner 10 Help (CHM) (Version: 10.6.10600)
Nero CoverDesigner Help (CHM) (Version: 12.0.2000)
Nero Disc Menus 1 (Version: 12.0.11500)
Nero Disc Menus 2 (Version: 12.0.11500)
Nero Disc Menus 3 (Version: 12.0.11500)
Nero Disc Menus Basic (Version: 12.0.11500)
Nero DiscSpeed 10 (Version: 6.4.10400.0.100)
Nero DiscSpeed 10 Help (CHM) (Version: 10.6.10600)
Nero Effects Basic (Version: 12.0.11500)
Nero Express (Version: 12.0.20000)
Nero Express 10 (Version: 10.6.10600.4.100)
Nero Express 10 Help (CHM) (Version: 10.6.10600)
Nero Express Help (CHM) (Version: 12.0.5000)
Nero Family and Events Themes (Version: 12.0.11500)
Nero Football (Soccer) Themes (Version: 12.0.11500)
Nero Holiday and Sports Themes (Version: 12.0.11500)
Nero Image Samples (Version: 12.0.11500)
Nero InfoTool 10 (Version: 7.4.10200.0.100)
Nero InfoTool 10 Help (CHM) (Version: 10.6.10600)
Nero Kwik Media (Version: 1.18.18200)
Nero Kwik Media Help (CHM) (Version: 12.0.4000)
Nero Kwik Themes Basic (Version: 12.0.11500)
Nero Multimedia Suite 10 (Version: 10.6.11300)
Nero PiP Effects 1 (Version: 12.0.11500)
Nero PiP Effects Basic (Version: 12.0.11500)
Nero Platinum Effects 12 (Version: 12.0.11500)
Nero Recode (Version: 12.0.24000)
Nero Recode 10 (Version: 4.10.10600.4.100)
Nero Recode 10 Help (CHM) (Version: 10.6.10600)
Nero Recode Help (CHM) (Version: 12.0.4000)
Nero RescueAgent (Version: 12.0.9000)
Nero RescueAgent 10 (Version: 3.6.10500.3.100)
Nero RescueAgent 10 Help (CHM) (Version: 10.6.10700)
Nero RescueAgent Help (CHM) (Version: 12.0.3000)
Nero Retro Film Themes (Version: 12.0.11500)
Nero SharedVideoCodecs (Version: 1.0.12100.2.0)
Nero SoundTrax 10 (Version: 4.10.10300.2.100)
Nero SoundTrax 10 Help (CHM) (Version: 10.6.10600)
Nero StartSmart 10 (Version: 10.6.10400.2.100)
Nero StartSmart 10 Help (CHM) (Version: 10.6.10600)
Nero Update (Version: 11.0.11800.31.0)
Nero Video (Version: 12.0.3000)
Nero Video Help (CHM) (Version: 12.0.4000)
Nero Video Samples (Version: 12.0.11500)
Nero Video Transitions 1 (Version: 12.0.11500)
Nero Vision 10 (Version: 7.4.10800.7.100)
Nero Vision 10 Help (CHM) (Version: 10.6.10600)
Nero WaveEditor 10 (Version: 5.10.10400.3.100)
Nero WaveEditor 10 Help (CHM) (Version: 10.6.10600)
Noise Reduction Plug-in 2.0i (Version: 2.0.455)
Norton Internet Security (Version: 18.6.0.29)
ON_OFF Charge B11.0110.1 (Version: 1.00.0001)
OpenAL
OpenSource AVI Splitter (remove only)
OpenSource Flash Video Splitter 1.0.0.5 (Version: 1.0.0.5)
PDF Settings CS5 (Version: 10.0)
Photo Gallery (Version: 16.4.3505.0912)
Photodex Presenter
Picasa 3 (Version: 3.8)
Pictures Pack 1.9
Prerequisite installer (Version: 12.0.0002)
ProShow MediaSource - Senior Portraits
ProShow MediaSource - Winter Holidays
ProShow Producer
PSD Codec by Ardfry Imaging, LLC (32 bit) (Version: 1.0.5.0)
PSD Codec by Ardfry Imaging, LLC (64 bit) (Version: 1.0.5.0)
PSD CODEC Version 1.0 (Version: 1.3.2.0)
PxMergeModule (Version: 1.00.0000)
QuickTime (Version: 7.70.80.34)
Realtek Ethernet Controller Driver (Version: 7.36.1224.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6282)
REALTEK Wireless LAN Driver and Utility (Version: 1.00.0132)
Safari (Version: 5.34.51.22)
Say the Time 10.0.5
Sendori (Version: 2.0.6)
Sentinel System Driver Installer 7.5.1 (Version: 7.5.1)
Sharpener Pro 3.0 (Version: 3.0.0.8)
Silver Efex Pro 2 (Version: 2.0.0.4)
Skype™ 5.10 (Version: 5.10.116)
Sound Forge Pro 10.0 (Version: 10.0.491)
Star Defender 4.1.11
StartNow Toolbar (Version: 2.5.0)
TeamViewer 6 (Version: 6.0.13992)
Topaz Adjust 4 (64-bit) (Version: 4.1.0)
Topaz Adjust 4 (Version: 4.1.0)
Topaz B&W Effects (64-bit) (Version: 1.1.0)
Topaz B&W Effects (Version: 1.1.0)
Topaz Clean 3 (64-bit) (Version: 3.0.2)
Topaz Clean 3 (Version: 3.0.2)
Topaz DeJpeg 4 (64-bit) (Version: 4.0.2)
Topaz DeJpeg 4 (Version: 4.0.2)
Topaz DeNoise 5 (64-bit) (Version: 5.0.1)
Topaz DeNoise 5 (Version: 5.0.1)
Topaz Detail 2 (64-bit) (Version: 2.0.5)
Topaz Detail 2 (Version: 2.0.5)
Topaz Fusion Express 2 (64-bit) (Version: 2.1.1)
Topaz Fusion Express 2 (Version: 2.1.1)
Topaz InFocus (64-bit) (Version: 1.0.0)
Topaz InFocus (Version: 1.0.0)
Topaz Lens Effects (64-bit) (Version: 1.2.0)
Topaz Lens Effects (Version: 1.2.0)
Topaz ReMask 3 (64-bit) (Version: 3.2.1)
Topaz ReMask 3 (Version: 3.2.1)
Topaz Simplify 3 (64-bit) (Version: 3.0.2)
Topaz Simplify 3 (Version: 3.0.2)
Topaz Star Effects (64-bit) (Version: 1.1.0)
Topaz Star Effects (Version: 1.1.0)
TopazSoftwareManager (Version: 1.2.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition
Vegas Pro 10.0 (64-bit) (Version: 10.0.738)
Video Capture USB (Version: 1.00.0000)
Viewpoint Media Player
Viveza 2 (Version: 2.0.0.7)
VLC media player 2.0.1 (Version: 2.0.1)
VueScan
Web Assistant 2.0.0.445
Welcome App (Start-up experience) (Version: 12.0.14000)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
Zero Assumption Recovery Version 9

========================= Memory info: ===================================

Percentage of memory in use: 9%
Total physical RAM: 16301.24 MB
Available physical RAM: 14727.8 MB
Total Pagefile: 32600.68 MB
Available Pagefile: 31020.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3990.87 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:1862.92 GB) (Free:1671.71 GB) NTFS
2 Drive d: (Iphone Videos) (CDROM) (Total:1.91 GB) (Free:0 GB) UDF
6 Drive j: (Local Disk 2) (Fixed) (Total:1863.01 GB) (Free:1089.07 GB) NTFS

========================= Users: ========================================

User accounts for \\MAIN

Administrator Guest PBR


**** End of log ****

Speccy crashed giving these 2 messages
1_CPU dll init fail (error 2)some information will not be displayed
2_The application Speccy has quit unexpectedly. a report has been created that you can send to piriform to help identify the problem.

http://speccy.piriform.com/results/TCv66NNpozZAbDakoWgA7IK

after a few tries I was able to post the profile in regular mode instead of safe mode I was trying before.

Thank you for your help

Edited by studio55, 19 January 2013 - 04:55 PM.


#4 studio55

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Posted 20 January 2013 - 07:13 PM

Anybody ?

#5 hamluis

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Posted 20 January 2013 - 08:33 PM

Nothing reported jumps out for me, other than your Chrome problems.

I'll state the obvious and advise you to uninstall it.

<<I have logged in with safe mode and run Malwarebytes that found one Trojan and removed, but nothing changed, I also run Microsoft security essential in safe mode, that too found 1 trojan and removed with no change to my problem.>>

I suppose that it would not hurt to move this topic to Am I Infected for a look...it's up to you.

Louis




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