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ieframe.dll issues.


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2 replies to this topic

#1 kentbigdog

kentbigdog

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  • Local time:09:09 PM

Posted 16 January 2013 - 11:54 PM

I'm helping my dad with his old XP computer. A new computer is on its way but this computer seems to be infected and I don't want to pass it onto the new computer.

Symptoms:
1. Programs can only be started by using right-click Open
2. Running MalwareBytes produces Run-time error '372': Failed to load control "webBrowser" from ieframe.dll. Your version of ieframe.dll may be outdated.
3. Running Quickbooks produces message that IE must be 6.0 or newer
4. Can't do any Windows updates
5. Can't do a Java update to 7.11

Version of IE installed is 8.0.6001.18702

Running Avast and Eset produce 0 issues. Ran TDSKiller with nothing found.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Glen E Krueger at 22:37:34 on 2013-01-16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1534.675 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Uniblue\Powersuite\powersuite_monitor.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DriverUpdate\DriverUpdate.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Cobian Backup 11\cbVSCService11.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
C:\Program Files\TeamViewer\Version7\TeamViewer.exe
C:\Program Files\TeamViewer\Version7\tv_w32.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Uniblue\POWERS~1\powersuite.exe
C:\Program Files\Uniblue\Powersuite\powersuite_service.exe
C:\WINDOWS\system32\wuauclt.exe
c:\program files\teamviewer\version7\TeamViewer_Desktop.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>
BHO: EWPBrowseObject Class: {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.7529.1424\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: &RoboForm: {724D43A0-0D85-11D4-9908-00400523E39A} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Easy-WebPrint: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - c:\program files\canon\easy-webprint\Toolband.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
EB: &Research: {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\program files\microsoft office\office11\REFIEBAR.DLL
EB: Real.com: {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DriverUpdate] "c:\program files\driverupdate\DriverUpdate.exe" -boot
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HF_G_Jul] "c:\program files\avg secure search\HF_G_Jul.exe" /DoAction
mRun: [ROC_ROC_JULY_P1] "c:\program files\avg secure search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [ROC_ROC_NT] "c:\program files\avg secure search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: Clear Fields - c:\program files\siber systems\ai roboform\RoboFormComClearFields.html
IE: Customize Menu - c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Fill Forms - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Identities Editor - c:\program files\siber systems\ai roboform\RoboFormComEditIdent.html
IE: Logoff - c:\program files\siber systems\ai roboform\RoboFormComLogoff.html
IE: Passcards Editor - c:\program files\siber systems\ai roboform\RoboFormComEditPass.html
IE: Password Generator - c:\program files\siber systems\ai roboform\RoboFormComPasswordGenerator.html
IE: Reset Fields - c:\program files\siber systems\ai roboform\RoboFormComResetFields.html
IE: RoboForm Options - c:\program files\siber systems\ai roboform\RoboFormComOptions.html
IE: RoboForm TaskBar Icon - c:\program files\siber systems\ai roboform\RoboFormComTaskBarIcon.html
IE: RoboForm Toolbar - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Safenotes Editor - c:\program files\siber systems\ai roboform\RoboFormComEditNote.html
IE: Save Forms - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: Set Fields - c:\program files\siber systems\ai roboform\RoboFormComSetFields.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: turbotax.com
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1341807696968
DPF: {89242969-422B-46BF-B0D5-6A7B7DC4D0E0} - file://d:\html\nafcom.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxp://www.symantec.com/techsupp/asa/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - hxxps://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
TCP: NameServer = 66.168.128.20 24.205.224.36 68.190.192.35
TCP: Interfaces\{D0FC1475-9BB0-41F5-A0AE-A6F6521A91E5} : DHCPNameServer = 66.168.128.20 24.205.224.36 68.190.192.35
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - LocalServer32 - <no file>
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxsrvc.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-8-9 177376]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 93536]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 35552]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 164832]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-4 26984]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-7-20 249648]
R2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;c:\program files\cobian backup 11\cbVSCService11.exe [2012-9-11 67584]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-2-28 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-8-22 45848]
R2 TeamViewer7;TeamViewer 7;c:\program files\teamviewer\version7\TeamViewer_Service.exe [2012-7-16 2673064]
R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\13.2.0\ToolbarUpdater.exe [2012-11-8 711112]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-1-16 40776]
R3 pmserenum;PenMount Serial Device Enumeration Service;c:\windows\system32\drivers\pmserenum.sys [2012-11-11 26624]
R3 Uniblue.PowersuiteSvc;Uniblue Powersuite Service;c:\program files\uniblue\powersuite\powersuite_service.exe [2012-10-21 30048]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-6 5814392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SAVRTPEL;SAVRTPEL; [x]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-8-1 195320]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20060117.018\NAVENG.SYS [2006-8-25 77864]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20060117.018\NAVEX15.SYS [2006-8-25 750952]
S3 SAVRT;SAVRT; [x]
S3 SWDUMon;SWDUMon;c:\windows\system32\drivers\SWDUMon.sys [2012-8-16 13024]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2013-01-17 03:00:04 -------- d-----w- c:\program files\ESET
2013-01-16 22:50:28 98816 ----a-w- c:\windows\sed.exe
2013-01-16 22:50:28 256000 ----a-w- c:\windows\PEV.exe
2013-01-16 22:50:28 208896 ----a-w- c:\windows\MBR.exe
2013-01-16 22:50:19 -------- d-s---w- C:\ComboFix
2013-01-16 19:35:14 -------- d-----w- c:\documents and settings\glen e krueger\application data\QuickScan
2013-01-16 19:25:31 -------- d-----w- c:\documents and settings\all users\application data\Panda Security
2013-01-16 19:25:18 -------- d-----w- c:\program files\Panda USB Vaccine
2013-01-16 19:03:21 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-01-16 19:03:20 -------- d-----w- c:\documents and settings\glen e krueger\application data\Malwarebytes
2013-01-16 19:02:32 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2013-01-16 19:02:30 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-01-16 19:02:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
2013-01-16 23:06:34 13024 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-12-15 13:40:46 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-15 13:40:46 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-13 01:25:12 1866368 ------w- c:\windows\system32\win32k.sys
2012-11-12 00:07:56 26624 ----a-w- c:\windows\system32\drivers\pmserenum.sys
2012-11-09 00:27:17 26984 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2012-11-06 02:01:39 1371648 ----a-w- c:\windows\system32\msxml6.dll
2012-11-02 02:02:42 375296 ------w- c:\windows\system32\dpnet.dll
2012-11-01 12:17:54 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17:54 43520 ------w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35:34 385024 ------w- c:\windows\system32\html.iec
2012-10-22 19:02:46 179936 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
.
============= FINISH: 22:38:27.53 ===============

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  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 22 January 2013 - 09:14 AM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!




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