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Dell Studio 1537 - install problems


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5 replies to this topic

#1 wishmd

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Posted 16 January 2013 - 11:59 AM

Had Windows 7 installed. Started getting bad HD messages, so I installed a new HD and tried to reinstall W7. No luck. Kept getting messages indicating problems acessing the W7 disk on the hard drive. So I changed from AHCI to IDE in BIOS and installed Windows XP instead. That worked fine, to a point. After installation completed I could no longer insert a new dvd into the drive. It will only go in part ways and encounters a stop within a 1/2 inch of the end. The BIOS recognizes both the hard drive and the dvd drive.

Can't change back to AHCI because XP won't run.

So
1) What can I do about the DVD drive?
2) Why was I unable to install Windows 7?
3) Would still like to install W7 if there's a way (can I do it from where I am now?)

Insights appreciated.

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#2 jhayz

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Posted 16 January 2013 - 09:25 PM

Hi wishmd. I presume that your previous Windows version installed was Windows 7 and that your trying to reinstall using the same disc that came with your system or its a retail disc? Did you checked the disc for any scratches or tried (cancelled on confirmation)it on another system? Please post some hardware information, brand/model regarding the desktop at hand.

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#3 wishmd

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Posted 17 January 2013 - 08:52 AM

OK, actually I am now able to insert DVD in the drive. That part works.
This is a Dell Studio 1537, a gift from my daughter who bought herself a new laptop. She kept the original install CD for Windows 7 Pro x64 and made a copy of it for me.

So this is where I am now:
Even though I was able to install Windows 7 before, now I'm getting a NTDLR missing message, have no idea why. I did install a new hard drive, which is recognized and works (I was able to install Windows XP on the same drive). I have set the mode in BIOS to both IDE and AHCI, same NTDLR missing message.

So, any ideas would be helpful. Thanks.

#4 jhayz

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Posted 18 January 2013 - 03:47 AM

Is the Windows 7 disc a retail disc or an OEM disc for that particular laptop? I'm not sure by what you mean AHCI to IDE when its specification shows only as SATA. Do you have the original copy of Windows 7 disc just to make sure? You need to change the hard drive mode to AHCI and ignore the XP system not being recognized then change boot priority to dvd drive (with Win 7 disc inserted) and procede on a clean install of Windows 7.

Edited by jhayz, 18 January 2013 - 03:48 AM.

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#5 wishmd

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Posted 18 January 2013 - 08:45 AM

OK, everything is cool now. The problem was that the copy of the install disk for windows 7 had not been created properly. I downloaded it again, formatted it using IMGBURN (free) according to instructions I found somewhere on the Internet, set the bios to AHCI, reformatted the c drive (totally removed that install of Windows XP) and then installed W7. No problems, no issues anymore. Thanks for all the help.

#6 jhayz

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Posted 19 January 2013 - 12:33 AM

Thanks for reporting back it worked this time. :thumbup2:

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