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Long delay on application launch and occasional BSOD


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#1 Felbourne

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Posted 15 January 2013 - 01:51 PM

Very recently(and suddenly),I've begun having issues with extreme slowdowns on launching applications and an occasional BSOD (stop: 0x00000077). This is a networked work computer using windows xp pro sp3, and the only major change to software prior to the issue was installation of logitech software for my g600 mouse.


I have already taken the following steps to no effect:
1. Defragmented hard drive
2. Error-checked disk
3. Ran rKill and fully scanned system with malwarebytes
4. Checked IDE settings were on DMA (via tutorial, this exceeded my understanding of what exactly I was doing)
5. Disabled unneccessary startup apps
6. Attempted system restore with no noticable effect
7. Memory test was ok

This computer is somewhat old and I suspect there may be a hardware issue, but I'd like to confirm my findings with someone more knowledgable. I tried to take a Speccy snapshot, but I encounter BSOD everytime I try to run it. If anyone can provide a method of fixing the Speccy BSOD or a comparable program for snapshots, I'll post it.

I'm an intermediate user at best so I apologize for any misunderstandings or incomplete information. Thank you in advance for any help or suggestions

-Edit-
Just to clarify, the BSOD seems to happen at random, I didnt mean to imply it was related to launching applications.

Edited by Felbourne, 15 January 2013 - 01:57 PM.


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#2 hamluis

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Posted 15 January 2013 - 04:47 PM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

Louis

#3 Felbourne

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Posted 16 January 2013 - 10:33 AM

Thank you for the reply and I apologize for my slow response, as I stated it is a work computer and I didn't have immediate access.

BlueScreenView only came up with 2 entries (I thought there should be one for each BSOD?) which I assume to be the crashes from Speccy. Is it possible my earlier system restore erased the dumps for the earlier crashes?

In any case, the log is attached. Thank you again for your help

-edit-

There was another BSOD almost immediately after the scan and posting this message, I'll post a report for that shortly as well

==================================================
Dump File : Mini011513-02.dmp
Crash Time : 1/15/2013 8:31:42 AM
Bug Check String :
Bug Check Code : 0x00008086
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+1315d
File Description : Intel Application Accelerator driver
Product Name : Intel Application Accelerator driver
Company : Intel Corporation
File Version : 4.5.0.6515
Processor : 32-bit
Crash Address : ntoskrnl.exe+606df
Stack Address 1 : iaStor.sys+1315d
Stack Address 2 : iaStor.sys+f4ab
Stack Address 3 : iaStor.sys+33f93
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini011513-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini011513-01.dmp
Crash Time : 1/15/2013 8:13:59 AM
Bug Check String :
Bug Check Code : 0x00008086
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+1315d
File Description : Intel Application Accelerator driver
Product Name : Intel Application Accelerator driver
Company : Intel Corporation
File Version : 4.5.0.6515
Processor : 32-bit
Crash Address : ntoskrnl.exe+606df
Stack Address 1 : iaStor.sys+1315d
Stack Address 2 : iaStor.sys+f4ab
Stack Address 3 : iaStor.sys+33f93
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini011513-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

Edited by hamluis, 16 January 2013 - 10:49 AM.
Posted attachment into post - Hamluis.


#4 hamluis

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Posted 16 January 2013 - 10:54 AM

FWIW: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_037D4EDB0F8C9893E0401E0A55172362&isLegacy=true

Louis




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