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Trying to make laptop usable


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#1 karen595

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Posted 14 January 2013 - 02:21 PM

Hi,

Wasn't sure if this should go here or in the security area. My company has given me a year-old Dell Latitude that they were going to throw out because it got a virus. However, the laptop has all of their network security stuff on it, so I can't even get past the CTRL + ALT + DELETE screen. I mean I can't get in and do anything on this computer. I know I have to buy a new hard drive and probably reinstall Windows 7, but how do I know that this will get rid of everything and give me a clean slate? I don't have accesss to the administrator password, either.

Thanks.

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#2 dc3

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Posted 14 January 2013 - 02:58 PM

If you have access to a installation disc for the operating system I would suggest wiping the hdd and start with a fresh installation. Wiping the hdd will overwrite everything on the hdd, including infections. You can use a program like DBAN to completely overwrite the hdd.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 karen595

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Posted 14 January 2013 - 04:31 PM

No I have no software or disks of any kind.

#4 dc3

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Posted 14 January 2013 - 04:41 PM

OK... what is the model of this Latitude?

There may be a recovery partition on the computer which will return the operating system to the condition it came out of the box.

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#5 karen595

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Posted 14 January 2013 - 04:43 PM

Thank you. I'll have to look when I get home as that's where I left it. Will get back later tonight.

#6 karen595

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Posted 14 January 2013 - 06:08 PM

It's a Latitude E6320




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