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Help! Keep Getting BLUE SCREEN error

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#1 SkylighterX


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Posted 14 January 2013 - 01:00 PM

Hi, recently I keep getting a blue screen error. Usually this happens when I computer is in sleep mode. When I open the screen and press the power button, instead of resuming, it starts up from scratch and asks if I want to boot up windows normally because or in start mode. When I get to Windows, I get a message saying that Windows is recovering from a serious error, blue screen.

I don't know what might have caused it... I haven't installed anything recently though I think there was a recent update. The main change is that I moved today to a new room and am using Ethernet internet instead of wireless, but I can't imagien that causing this problem?


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#2 dc3


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Posted 14 January 2013 - 05:15 PM

Please download BlueScreenView BlueScreenView

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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