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BSOD at random times


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#1 LeveledUp!

LeveledUp!

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Posted 13 January 2013 - 10:15 PM

Hello!

I seem to be getting a BSOD. It doesn't happen often since I don't use my laptop as often, but it seems to happen mostly when I've paused the music player (Pandora, Youtube, etc) for a long time. Other than that the screen comes up at random times, as far as I'm aware.

My laptop is a Sony Vaio, windows 7, bought refurbished at Best Buy. This has been happening often ever since I've got it, and uninstalling the programs I installed soon after I got hasn't solved the problem.

I already ran Security Check (a step someone in another thread mentioned) and, among other things, it says that my Adobe Reader and antivirus are all updated.

This is the last screen that came up, a couple days ago:

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Hopefully I can get some answers here? I'd like to use my laptop as my main compute,r but these BSOD simply make that impossible right now.

Thanks for your help in advance.

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#2 Artrooks

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Posted 14 January 2013 - 10:06 AM

Hello LeveledUp!,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. ) Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.
  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files of Step 1 need to be in the Documents folder.
2. ) Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.
3. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.
4. ) Please download MiniToolBox by farbar, save it to your Desktop, then run it.
  • Check the following checkbox:
    • List Installed Programs
  • Please click Go.
    • Post the result (Result.txt).
    • A copy of Result.txt will be saved in the same directory the tool is run.

Regards,
Brooks



 





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