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Active Windows Losing Focus


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#1 Twi

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Posted 12 January 2013 - 09:04 PM

So I got a new computer a few months ago, and it suffered hard drive failure in the first few months. I got that all sorted out and have been trying to set it up again with the new hard drive. After a few pitfalls with Norton and Constant Guard not installing themselves properly leading to Blue Screens, I got those to work and have been letting my computer update itself whenever ever since. HP Support Assistant was telling me to update the other day and I let it do its thing. Several command prompts would show up for a few seconds and I'd get some window saying that files were copying. All to fast for me to really see what was happening, so I figured it was normal and just let it happen.

I load up my laptop today and I've got this obnoxious problem where my windows will not stay focused at all. Every few seconds they'll go out of focus before coming back in again, it's nearly impossible to type which is why I'm stuck doing so on a mobile device. It honestly wouldn't surprise me if this new computer somehow got a virus or something while I was having trouble with Norton and Constant Guard. I don't browse bad sites or anything like that, and any downloads I did we're from what I figured were trustable sources.

Any suggestions? I'm running Windows 7 on an hp Probook 4530s, and this computer has more or less been a $750 blunder since I got it. My 6 year old Dell had problems, which I've fixed through help from here before, but they were few and far between when compared to this bolt bucket.

Help?

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#2 Twi

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Posted 12 January 2013 - 09:13 PM

Doesn't seem like I can edit a post through the mobile site, but I tried a system restore but the restore points had conveniently deleted themselves to the point where I can't go back to before HP Support Assistant (or something sinister dressed as it) did its potential dirty work. I've rebooted numerous times and haven't found anything really conclusive about this little active window problem I'm having. It might be a virus or a Trojan or whatever, but I'm not experiencing any redirects or pop ups. All windows seem to be doing this, even a highlighted, but not open, shortcut on my desktop will blink in and out of focus

Windows Update is doing a service pack update now, so maybe that'll fix it. Or maybe my updates and installations are corrupted like what happened with Norton and Constant Guard before.

#3 Twi

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Posted 13 January 2013 - 05:53 PM

If it helps at all, I checked the task manager to see if any processes were opening up that coincided with my active windows losing focus. Something called ReStart.exe kept appearing as my windows lost focus. I tried to end the process but it'd be gone by the time I highlighted it and tried to end it.

#4 boopme

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Posted 17 January 2013 - 12:17 PM

Hello, please try doing this.

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.



Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.



Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When the scan is complete, click OK, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Twi

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Posted 17 January 2013 - 03:59 PM

I ran Malware Bytes the other day out of curiosity and it came up with nothing. I also deleted a few programs that my laptop had installed through Windows and Constant Guard updates. After uninstalling what I believe was the Synaptic Pointing Device, the problem hasn't happened, but I'll try what you've got here to be safe.

Rkill log:

Rkill 2.4.6 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 01/17/2013 04:05:45 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* Explorer Policy Removed: NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
C:\Users\Twi\Desktop\rkill\rkill-01-17-2013-04-05-51.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* Windows Defender (WinDefend) is not Running.
Startup Type set to: Manual

* Windows Update (wuauserv) is not Running.
Startup Type set to: Automatic (Delayed Start)

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 01/17/2013 04:06:04 PM
Execution time: 0 hours(s), 0 minute(s), and 19 seconds(s)

The program ran successfully, but do I need to run it twice?

Here's the Malwarebytes Log:

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.17.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Twi :: ATLAS [administrator]

1/17/2013 4:14:03 PM
mbam-log-2013-01-17 (16-14-03).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 205466
Time elapsed: 2 minute(s), 31 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


If nothing turns up there, should I attempt to reinstall the Synaptic Pointing Device? My laptop's touchpad still works without it but is overly sensitive,

Edited by Twi, 17 January 2013 - 04:17 PM.


#6 boopme

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Posted 17 January 2013 - 08:34 PM

Try seeing if there is newer Synaptic Pointing Device software at the manufacturers site and install that.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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