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Wireless Network - Failure to Communicate


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#1 george321

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Posted 12 January 2013 - 02:17 PM

Hello. We have a home wireless network with two pc's. Both pc's are hp's running Win7. The modem is a Q1000. My pc has an internal wireless network card and my wife's has an external usb wireless adapter. Everything worked swell for a couple of years. Lately her pc started dropping the connection intermittently and as time went on dropping more frequently. I got a new adapter. Its a usb 2.0 802.11N. The old one was a 802.11 b/g. I installed the the new one and ran the disk set-up but i could not make a connection with the network. The old one still works intermittently but the new one not at all. Is there something I have forgotten to do or how do I go about troubleshooting it. Thanks for the help.

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#2 jhayz

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Posted 12 January 2013 - 07:30 PM

Please check your modem/router wifi led light if its still on green,(connected status)blinking continously to confirm that its not a router's fault. With the new usb N adapter, check also the Q1000's B/G/N wireless mode setup and try enabling N mode instead of mixed mode (if available). If N mode is already set, try mix mode (if available). While checking on the router setup, try changing wireless signal channel from automatic to 1,6 or 11 to check on the difference.

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#3 george321

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Posted 12 January 2013 - 09:22 PM

OK I'll try to do those things. Thanks

#4 george321

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Posted 14 January 2013 - 11:53 AM

In the end I got another adapter and it worked ok. The adapter I got from Ebay must be bad. I do appreciate the help and advise you gave me. Bleeping Computer is a very good site.

#5 jhayz

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Posted 14 January 2013 - 06:29 PM

Thanks for reporting back the solution. :thumbup2:

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