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BSOD on windows 7 32bit to 64


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18 replies to this topic

#1 cknox121

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Posted 12 January 2013 - 12:48 AM

Hi

I'm trying to update windows 7 to 64 bit. After booting from the windows disk I get this message.

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A (0x0000068003847598,0x0000000000000002,0x0000000000000001,0xFFFFF9000CEF8B74)

What does this mean and how do I fix it?

Edited by cknox121, 12 January 2013 - 12:48 AM.


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#2 jhayz

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Posted 12 January 2013 - 08:47 PM

Please try going to C:\Windows\minidumps folder. Do you have the latest date or last minidumps stored?

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#3 cknox121

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Posted 13 January 2013 - 02:08 AM

There are minidumps in there dating 2-4-2012 to 12-30-12.

#4 cknox121

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Posted 15 January 2013 - 07:09 PM

I would attach the perfmon and BSOD file collection too with the mini dump but it says I dont have permission.

Edited by cknox121, 15 January 2013 - 07:11 PM.


#5 jhayz

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Posted 16 January 2013 - 09:40 PM

Try this first while in Windows, right-click My computer and choose Properties then check System Type. What system type does it say? Alternately, you can use free SIW http://www.majorgeeks.com/SIW_System_Info_d4387.html . When installed, Run SIW and go to CPU Info and look for Number of Bits.

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#6 cknox121

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Posted 17 January 2013 - 12:42 AM

32 bit

#7 jhayz

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Posted 17 January 2013 - 12:49 AM

32 bit

Did you try confirming this by using the SIW software?

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#8 cknox121

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Posted 17 January 2013 - 01:27 AM

CPU number is 64 bits

#9 jhayz

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Posted 17 January 2013 - 01:58 AM

Ok. So your current Windows 7 is 32 bit and you want to install (not update) a 64 bit Windows 7?

Edit :

IRQL_NOT_LESS_OR_EQUAL STOP: 0x0000000A

Do you get the Bluescreen on the initial setup of reinstalling Windows 7 64 bit?
See here also http://technet.microsoft.com/en-us/library/cc785339%28WS.10%29.aspx#BKMK_7

Edited by jhayz, 17 January 2013 - 02:02 AM.

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#10 cknox121

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Posted 17 January 2013 - 03:21 AM

Yes that is correct. The blue screen happens during the initial setup, during this screen. http://i.imgur.com/gsrnM.png I've read before too that I might need to disable BIOS shadowing but I don't know how to do that.

Edited by cknox121, 17 January 2013 - 06:28 PM.


#11 jhayz

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Posted 18 January 2013 - 04:13 AM

Is the Windows 7 32 bit still bootable at this point? Please post the computer brand/model.


Download Speccy and then install the program. To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

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#12 cknox121

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Posted 18 January 2013 - 09:39 PM

Yes it is bootable. It is what im using right now. I built this machine myself so other than part names I dont think I can help you with model numbers. What Im attemping to do is load 64 bit on my second hard drive to create a dual boot, transfer files I need and then remove the old hard drive with the 32 bit windows. Also I learned recently that more than 4 GB of ram is a bottleneck with 32 bit OS, so another reason to upgrade.

http://speccy.piriform.com/results/K4IK2KVhNwkMd4YeGK2LpRy

Edited by cknox121, 18 January 2013 - 09:53 PM.


#13 jhayz

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Posted 18 January 2013 - 11:16 PM

8 gig of RAM is not considered by a 32 bit OS. The bluescreen when installation might be pointing to the sticks installed since its running currently on 32 bit. Yes, a 64 bit OS would recognize a 4 Gb and above of memory dependent of your motherboard specified maximum sticks allowed.

What Im attemping to do is load 64 bit on my second hard drive to create a dual boot, transfer files I need and then remove the old hard drive with the 32 bit windows.

You don't need to dual boot just to copy files from the old drive to the new hard drive with a 64 bit OS. Just remove the old drive and replace it with the new drive and then change boot priority to optical drive (with Win 7 disc 64 bit in place) and then follow the directions on screen. Prepare or Download all important drivers on USB or external drives first. Install the chipset or CD that came with your motherboard then Video card, Network, Sound. When everything is set, power down desktop and insert the old drive internally as it would now become your 2nd drive (data drive or backup) which you can transfer important data to your newly installed Win 7 64 bit hard drive.

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#14 cknox121

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Posted 19 January 2013 - 02:08 AM

I tried that. I removed the hard drive with the 32 bit OS. Changed the boot priority, and then started the 64 bit install. Then before I can even get to any options (that image from earlier) is when I get that BSOD.

#15 jhayz

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Posted 20 January 2013 - 01:54 AM

May I ask, What kind of Windows 7 64 bit disc do you have? Where did it came from?

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