Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Frequent Bluescreens


  • Please log in to reply
5 replies to this topic

#1 aleqqqs

aleqqqs

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:02 PM

Posted 11 January 2013 - 10:56 PM

hello dear community!

i am having bluescreens quite frequently (1-3 per day). since i had similar problems with my old computer, i got myself this new one half a year ago, but im having (different) crashes again... the only components i took from my old computer are 2 1GB-harddrives (windows is on a new ssd). so i dont believe it's got something to do with those 2 hdds.

my computer is having bluescreens randomly while im AFK, or when im working or playing a java game or something. also, whenever i try to shutdown my computer AFTER IT WAS RUNNING FOR A WHILE, im having a bluescreen as well. when im restarting the PC right after booting, i dont have the bluescreen.

what i have tried so far:
- i installed avira and did a virus check: negative
- i ran the windows memory diagnosis, which also didn't find any problem with the RAM

the 2 most common errors the bluescreen shows are:
"SYSTEM_SERVICE_EXCEPTION"
and
"MEMORY MANAGEMENT".

i downloaded BlueScreenView, i am adding the screenshot of what it shows:

oh the files seem to be too big, i will upload it externally:

Posted Image



so, i dont really know what to do.

i even suspected an unstable power supply since a test with an oscilloscope showed some irregularities, but im not so sure if thats the reason.

thanks for any help and tipps, i appreciate it :)


edit: the entry from the bluescreen dumps says at "caused by driver:"
--> ntoskrnl.exe most of the time

Attached Files


Edited by aleqqqs, 11 January 2013 - 11:06 PM.


BC AdBot (Login to Remove)

 


#2 alexpleh

alexpleh

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:03:02 PM

Posted 12 January 2013 - 04:02 AM

Hey, I would suggest getting tdsskiller from kaspersky and updating it, then scanning... Proceed with malwarebytes. I had the same BSOD messages yesterday. troubleshot just about everything possible

http://www.bleepingcomputer.com/forums/topic481338.html


kaspersky:
http://download.cnet.com/Kaspersky-TDSSKiller/3000-2239_4-12684178.html


from my understanding its a trojan called dos/alureon.a trojan which has something to do with rootkits and messing up a bootfile (ntoskrnl)


speaking of java game, im guessing minecraft... which is what I was doing when this crap started

Edited by alexpleh, 12 January 2013 - 04:05 AM.


#3 aleqqqs

aleqqqs
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:02 PM

Posted 13 January 2013 - 06:51 AM

thanks for advice!

i ran the kaspersky tool, didnt turn out anything.

i tried to run MBAM 3 times, but it always gave me a bluescreen after about 10 minutes.

as to the game: its a game called creepTD, a multiplayer tower defense game, not minecraft.

i even tried to uninstall java for a while, but i still had the bluescreens, so thats not it.


:/

#4 Artrooks

Artrooks

  • Members
  • 1,463 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:04:02 PM

Posted 13 January 2013 - 05:23 PM

Hello aleqqqs,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. ) Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.
  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files of Step 1 need to be in the Documents folder.
2. ) Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.
3. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.
4. ) Please download MiniToolBox by farbar, save it to your Desktop, then run it.
  • Check the following checkbox:
    • List Installed Programs
  • Please click Go.
    • Post the result (Result.txt).
    • A copy of Result.txt will be saved in the same directory the tool is run.

Regards,
Brooks



 


#5 aleqqqs

aleqqqs
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:02 PM

Posted 22 March 2013 - 04:26 PM

ok so its been a while and im still having that problem.

 

today i got myself a windows 8 pro, hoping my system would become more stable.

 

instead, ive had another 2 or 3 crashes within 3 hours after installing windows 8.

 

this time, the "bluescreen" says "Kernel Security Check Failure".

 

i still have no idea what is causing those crashes :/

 

help would be appreciated! thanks! alex



#6 Artrooks

Artrooks

  • Members
  • 1,463 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:04:02 PM

Posted 22 March 2013 - 08:06 PM

Hello aleqqqs,

 

Please follow the instructions in Post #4 above.

 

Thank you.


Regards,
Brooks



 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users