Just looking at the forum titles here confuses me, so I'll try posting my problem here and then hope someone here can help me by either assisting in getting my PC working correctly, or barring that, by finding a gun and shooting me - either outcome would be a relief at this point.
My desktop computer:
Pentium dual core E5300 2.6G x 2
6G RAM 64bit os
1Tb hard drive
Says Windows 7 Home Premium in some places if that helps or matters. So....more than a year ago, it had a virus. After several attempts at attempting to restore it to settings from an earlier date without success, I finally did that restore from partition thing with option of keeping files. That got the computer basically working except that I have been unable to either manually or automatically update windows since then (well a couple other glitches I don't know how to describe).
Someone convinced me that I could get everything working correctly again by doing the full restore without saving files. Wish I'd just left it alone, but not being able to update bothers me. Kid at Best Buy who sold me this PC couple/three years ago burned restore discs for me. I did the restore without the file-save this am. Can't find the discs the kid gave me. Was directed to gateway site which scans my PC under it's own model page and it seems to suggest I need LAN and VGA Intel drivers, which it offered free for downloading. So I downloaded those two files - zipped - then did an extraction which seemed one of the few options I could find to get the files to do anything. Finally got the LAN file to run, so I guess that's updated. Can't find a way to get the VGA one to run. Don't know if that's all really needed or what. Wife is looking for the BB discs, which I have no confidence in using once we locate them, which we likely will, and even less confidence in the BB kid who burned them just as a matter of prior experience. Anyway, after all this I'm still right where I was, this thing works, but no windows updates for me. Plus I now have an annoying, recurring Norton sales thingie which has no uninstall option on the control panel, and which demands responses now and then before I can continue using my PC.
I get the error code 80072EFE at windows update site, and get referred to a fixit utility that claims to have found the problem and fixed it, then it's back to update attempt, same error message, same fixit, same claim it's fixed, back to update site and Bill Murray's PC Groundhog Day. The novelty of the cycle wears off rather quickly, and utterly fails to entertain on any level.
So...I just noticed the big blue note warning me not to post problems here. Obviously I am beyond help. Excuse the intrusion please. I'll redo the post in a day or two if I have no joy, which probably really means I simply give up and will just continue to limp alonglike I have been and forget about updates.
Edited by musichal, 10 January 2013 - 04:17 PM.