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Windows 7 possible infection?


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#1 sysygysd

sysygysd

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Posted 09 January 2013 - 05:15 PM

My wife's laptop appears to be infected. She says that it suddenly quit responding, came back, and then she was unable to open any programs. It gave her a warning dialog stating that her license was corrupt/compromised. She wasn't quite sure of the wording. Now, after rebooting, Windows activation says that her copy is not genuine (which it is, I do have a COA) and nothing will start because ldk.dll is missing. Norton AV is gone and will not start now. I have run sfc/scannow and found corrupt files, but the program could not fix some of them. She also says that some of her friends have received strange emails from her today. Any thoughts on where to start? Thank you in advance. (Also, the laptop is basically dead to the internet for now since I'm not sure what is going on. I will use a flash drive and my mac to transfer files/programs to it.)

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#2 sysygysd

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Posted 09 January 2013 - 05:54 PM

Update: I am able to boot into Safe Mode, however, I cannot run/install ANY software because "ldk.dll" is missing.




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