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My computer is infected with the Police Central e-Crime Unit virus


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4 replies to this topic

#1 whatafinefellow

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Posted 09 January 2013 - 12:13 AM

Hello,
The virus I have hijacks my computer and demands a payment. It appears to be a new version of the virus, because the layout and graphics don't match any I've seen yet online, and it also mentions something about the police having signed an agreement on December 4th with anti-virus software companies, in an effort to fight crime. It also says that if I don't pay within the next 48 hours, I will no longer be able to pay the fine and will be the subject of criminal prosecution, etc. From what I understand, this is a recent development in this type of virus. My computer is able to start in Safe Mode, including Safe Mode with Networking, but when I start the computer in Safe Mode with Networking, I am not able to connect to the internet - it tells me that there are no networks available. I scanned the whole computer with Malwarebytes, but unfortunately it was out of date by 68 days, and it didn't find anything malicious. AVG doesn't even want to scan, and I don't have anything else with which I could scan the computer. I would be very grateful if you would help me with this problem. I won't mind it if a System Restore is necessary - even if all my documents and files were wiped, I would be happy just to be able to use the computer in normal mode again, frankly.
Thank you for your time.

EDIT: I'm using Windows 7, by the way.

Edited by whatafinefellow, 09 January 2013 - 12:18 AM.


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#2 Jimbob85

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Posted 09 January 2013 - 03:50 PM

Hi, welcome to BC.

These type of infections can be nasty. You will be better served by the Malware Resoponse Team.


Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

#3 whatafinefellow

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Posted 09 January 2013 - 10:58 PM

Many thanks for your help, Jimbob85. I have now moved the issue to Virus, Trojan, Spyware, and Malware Removal Logs. Here's a link to the new topic.

#4 Jimbob85

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Posted 10 January 2013 - 08:28 AM

You are more than welcome! You are in good hands with Gringo, best of luck.

#5 boopme

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Posted 10 January 2013 - 02:29 PM

Now that you are being helped in MRL I will close this topic.
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