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Browser hijack questions


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5 replies to this topic

#1 bdog1963

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Posted 08 January 2013 - 09:45 PM

I was at a site and downloaded a vpn (privatize i think) at any rate searchab has popped up in chrome and google/webhp in firefox.(Firefox is also extremely slow loading) so i removed them from the search engine managers and reset the homepages. subsequently i did a system restore prior to the probable date of infection.Ran malwarebytes and found nothing I dug thru the registry a bit and didnt really find anything either. My concern is that the root cause is still in my system somewhere. any suggestions on programs to run to dig this out would be greatly appreciated. THANX IN ADVANCE. BTW Windows 7 home premium 64 bit. THANX AGAIN!

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#2 boopme

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Posted 09 January 2013 - 09:06 PM

Have a L@@K here and see if that is what you need.
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#3 bdog1963

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Posted 09 January 2013 - 10:42 PM

Thanx for your reply boopme!
I went to that thread found none of the registry entries listed. The only thing I did find was ping.exe but this file is a valid sys32 file based on dates etc listed in properties. I think i got rid of the actual VPN initially. I'm thinking searchab and google/webhp redirects are something separate that were bundled in with the VPN. A bit more info: Before I did the restore i removed the searchab and google/webhp. from the individual browsers,only to have them turn up again a day or so later. Since the restore they haven't returned. FINGERS CROSSED! Was primarily looking for a good scan/removal tool or specific manual removal instructions for these two items in particular so i could make sure they aren't there. On that note malwarebytes didn't pick them up. Sorry about inadvertent double post ...don't see a delete button

Edited by bdog1963, 09 January 2013 - 10:50 PM.


#4 boopme

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Posted 10 January 2013 - 10:03 AM

Hello, no problem ,I dumped the post.

Unfortunately there is no single quck fix tool for this one.. To find it all we need to see DDS log.
Please follow this Preparation Guide and post in a new topic.

Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 bdog1963

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Posted 11 January 2013 - 09:52 PM

thanks again ran dds posted and attached logs thread can be found here http://www.bleepingcomputer.com/forums/topic481446.html"

Edited by bdog1963, 11 January 2013 - 09:54 PM.


#6 boopme

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Posted 12 January 2013 - 09:51 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 2 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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